--- title: Matrix Req Reviews meta_title: 'Matrix Req Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 66 reviews by the users' company size, role or industry to find out how Matrix Req works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 66 scale: '5' date_modified: '2026-09-29' parent_category: name: Life Sciences url: https://www.g2.com/categories/life-sciences --- # Matrix Req Reviews **Vendor:** Matrix One **Category:** [Other Life Sciences Software](https://www.g2.com/categories/other-life-sciences) **Average Rating:** 4.3/5.0 **Total Reviews:** 66 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Matrix Req Matrix Req: Accelerate Medical Device Development with Confidence Matrix Req is the all-in-one ALM and QMS solution built for medical device companies to simplify Design Control, risk management, and regulatory compliance — all in one powerful platform. From concept to commercialization, Matrix Req gives you end-to-end traceability across the entire product lifecycle. Centralize requirements, design outputs, tests, and documentation in a single, secure hub, making it easy for teams to collaborate, review, and update information in real time. Automated workflows eliminate bottlenecks, improve communication, and keep projects on track. Stay audit-ready with complete, item-level traceability that shows who did what, when, and why — ensuring smooth compliance with global regulations. Manage risks effortlessly in line with ISO 14971, and track mitigation activities with intuitive dashboards and configurable risk matrices. Matrix Req seamlessly connects to your DevOps toolkit to automate verification and validation testing, while detailed reports and audit trails support compliance. By reusing components, running parallel releases, and detecting issues early, you’ll accelerate time to market and reduce development costs. Documentation and QMS management become effortless. Automatically generate traceable documentation, streamline CAPA processes, and publish procedures — all from a centralized QMS hub that includes training and approvals. AI-Powered Innovation Boost productivity with Matrix Req’s AI modules, designed specifically for regulated environments. From generating requirements and risk assessments to drafting test cases, AI accelerates development and reduces workload while ensuring accuracy and compliance. With Matrix Req, you can bring innovative medical devices to market faster, smarter, and with total confidence — backed by a solution that grows with your business and keeps you ahead of regulatory demands. ## Matrix Req Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find that **integrations enhance prioritization** , making their workflow more efficient and organized. (1 reviews) **What users dislike:** - Users find the **free trial limitations** restrict access to Matrix Req for a broader audience. (1 reviews) ## Matrix Req Reviews ### 1. Matrix: Making Quality Management More Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Neha P. | Sr. Manager- Regulatory Affairs, Medical Devices, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 15, 2026 **What do you like best about Matrix Req?** Once familiar with the system, accessing documents, records, training, and other modules is quite smooth. Reliable and performs well for routine activities, including handling a large volume of quality and compliance records. Provides good value for organizations in regulated industries by reducing manual work and improving traceability. Onboarding and training are straightforward, and the system is easy to understand after initial training. Automation and smart features such as notifications, training tracking, document control, and compliance monitoring help reduce manual effort. Matrix works well as a centralized QMS platform and integrates different quality processes such as document control, training, calibration, requirements, and compliance management within one system. **What do you dislike about Matrix Req?** Occasionally, the system experiences bugs and screen-overlap issues, which can make navigation frustrating. At times, the software also becomes slow, particularly when working with multiple records or modules. Improving system stability, screen responsiveness, and overall speed would significantly improve the user experience. **What problems is Matrix Req solving and how is that benefiting you?** Previously, we relied heavily on hard-copy records, which made document management and audits time-consuming. We struggled with carrying and organizing large piles of records in the audit room and retrieving documents whenever auditors requested them. After implementing Matrix Req, we can manage and retrieve our QMS records digitally from a single platform. During audits, we now carry only one laptop instead of multiple files and paper records. Documents and records are readily available with clear traceability, making the audit process much more efficient. Auditors have also been very impressed with the system, particularly the easy access, organization, and traceability of records. Overall, Matrix has significantly reduced our dependence on paper records, simplified audit preparation, and made document retrieval faster and more efficient. ### 2. Audit-Ready Traceability in One Connected System **Rating:** 5.0/5.0 stars **Reviewed by:** Spencer W. | Operation Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 24, 2026 **What do you like best about Matrix Req?** Matrix Req has significantly improved our medical device development process by providing end-to-end traceability across requirements, risks, testing, bugs, and design controls in one connected system. Its flexible configuration allowed us to fit the platform into our existing SOPs, while automated document generation eliminated much of the manual Word and Excel work. Reliable performance, strong customer support, intelligent impact analysis, and audit-ready reporting have reduced preparation time, minimized documentation errors, and delivered clear value for our regulated development environment. **What do you dislike about Matrix Req?** The main drawbacks of Matrix Req are its steep learning curve, less polished interface, and complex template editing. New users require proper onboarding, while customizing Word reports often requires technical knowledge. Test execution can also feel dated and involve too many steps, and large projects may experience slower traceability views and document generation. Overall, these issues are manageable but could be improved through a more intuitive UI, visual template editor, and better performance for large projects. **What problems is Matrix Req solving and how is that benefiting you?** Matrix Req differentiates itself by bringing requirements management, design controls, ISO 14971 risk management, verification and validation, and regulatory documentation into one connected system. Unlike tools that rely heavily on separate Word documents and Excel spreadsheets, it provides live traceability, complete change history, and automatic identification of affected risks and tests when requirements change. This creates a single source of truth, reduces manual reconciliation and errors, and makes audit preparation and regulatory submissions significantly faster and more reliable. ### 3. Flexible, Cost-Effective Requirements Management with Outstanding Support and Thoughtful AI **Rating:** 4.5/5.0 stars **Reviewed by:** Rhydian L. | Senior Product Design Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 04, 2026 **What do you like best about Matrix Req?** I most like the flexibility of the system to fit lots of different project structures. There's almost always a way to do what you want to do and customise the system to work for your organisation. The support has been second to none, with very fast responses and a comprehensive help function. On top of this, Matrix seems to be one of the first requirements management tools to integrate AI tools in a thoughtful and genuinely useful way. Through our tender process, Matrix came out as the most cost effective between the 3 options submitted. **What do you dislike about Matrix Req?** The interface in Matrix Req can be a little off-putting to new users. Even though the basic functions are easy to learn, more advanced functionality is not always obvious and requires support from other colleagues. The backend server administration is thorough and provides good customisation, but some elements are quite tricky to learn,such as customising fields and labels. The other problem some people have encountered is how to manage multi-level requirements (e.g for system and subsystem requirements). Whilst the tool integrates with Jira, as most of our software is in the Microsoft ecosystem, it doesn't integrate particularly well with those tools. However, Matrix is flexible enough with import/export functionality to work alongside other tools **What problems is Matrix Req solving and how is that benefiting you?** Matrix req is allowing us to manage medical device design and development to ISO13485 standard which is a key part of our business offering ### 4. Very Efficient and Easy-to-use software to maintain QMS within an Organization. **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul F. | Regulatory Affairs Officer, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 27, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Matrix Req?** Matrix Requirements is a well-designed QMS software that covers the full QMS scope, including audits, risk management, and the Design History File. I recently explored its risk management capabilities, and it’s impressive how much you can do with it. The “Copy whole folder/files” feature is a big help when handling multiple company QMS setups. We’ve also started the Jira integration with Matrix, and it looks good so far. Since we’re a large company with multiple verticals, the pricing feels quite feasible for us, and the ROI looks very strong. The Matrix team’s support is prompt and genuinely helpful; at any time, they resolve most queries within about two days. The recent AI-integrated features are also well built, and they seem to be pretty accurate. **What do you dislike about Matrix Req?** There seems to be a bug that still persists after recent update too. When I’m working in a table and need to add multiple rows above, the up-arrow button only works once. It lets me add just one row, and then I have to switch to another row’s arrow button to add the remaining rows. **What problems is Matrix Req solving and how is that benefiting you?** We switched from a paper QMS to a digital QMS with the help of Matrix, and it’s been one of the best decisions we’ve made. Audits are much easier to manage now—we just bring our laptops to the audit location and that’s it. We also set up the QMS for our overseas subsidiaries and were able to get ISO certification in no time. **Official Response from Estefania Lewis:** > Thank you for your positive feedback on Matrix Requirements! We apologize for the issues you've experienced with screen freezing and automatic page refreshes. We take such feedback seriously and are actively working to enhance the stability and functionality of our platform. Your input is crucial to this process as we're committed to continually improving your experience. ### 5. Much Better Control Over Requirements and Testing **Rating:** 5.0/5.0 stars **Reviewed by:** Cody M. | Senior Marketing Executive, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 01, 2026 **What do you like best about Matrix Req?** Matrix Req has brought discipline into our requirements and testing management process. Instead of searching through several spreadsheets and documents to find relations between different elements of our projects, now we have a convenient way to view connections between requirements, tests and other artifacts. Impact analysis and reporting tools are especially useful since they simplify reviews and save us from administrative routine. In general, it has enhanced traceability and made internal reviews more uniform. **What do you dislike about Matrix Req?** Some time is required to get familiar with the application since some terms are unclear and the interface is rather outdated. Creating customized documents may also require additional configuration, and large projects may seem slow when working with complex traceability relationships. **What problems is Matrix Req solving and how is that benefiting you?** The major problem for us was reliable traceability between requirements and verification operations as the number of our projects was growing. Tracking the links using spreadsheets was not efficient. Matrix Req enables us to build connections between requirements, tests, risks and defects and trace their coverage. ### 6. One Source of Truth for Requirements **Rating:** 5.0/5.0 stars **Reviewed by:** Sheila M. | Co-ordinator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 30, 2026 **What do you like best about Matrix Req?** The biggest improvement Matrix Req has brought to our team is having one dependable source of truth for our development documentation. We manage a large number of requirements and verification activities, and maintaining relationships between them manually was becoming increasingly difficult. With Matrix Req, we can link requirements to risks, tests, defects, and other development artifacts and review those relationships directly in the project. The change history and traceability capabilities are especially valuable during design reviews because we can quickly determine what was affected by a change. Another feature we use heavily is automated document generation. Instead of maintaining multiple versions of similar information in Word and Excel, we can generate reports using the current project data. This has saved our team considerable administrative effort. We also appreciate the ability to configure the platform around our existing processes. Our implementation did not require us to completely replace our established workflows. Support has been another positive aspect. When we have encountered configuration questions, the responses have generally been practical rather than simply pointing us toward generic documentation. The software has made our development process more organized and given us much better visibility into project completeness. **What do you dislike about Matrix Req?** Matrix Req is not something I would expect a new user to master immediately. The platform offers a lot of functionality, and understanding how all the different relationships and configuration options work takes time. Some screens also feel more functional than polished, particularly compared with newer cloud applications. We would like the report and template configuration process to be more visual because it currently requires more technical involvement than some members of our team would prefer. The test execution workflow could also be streamlined for larger test campaigns. Another minor concern is that complex traceability reports can take longer to load as project sizes increase. These are mostly usability issues rather than fundamental problems with the platform, but they are worth considering during evaluation. **What problems is Matrix Req solving and how is that benefiting you?** We needed to replace a fragmented documentation process where requirements were stored in one place, risks in another, and verification evidence somewhere else. The biggest issue was keeping those sources synchronized as projects changed. Matrix Req connects these artifacts so that teams can follow the relationship between what was requested, what risks were identified, what was implemented, and how it was verified. This reduces manual reconciliation and provides much stronger evidence when reviewing project completeness or preparing for an audit. ### 7. A Strong Foundation for Compliance Traceability **Rating:** 5.0/5.0 stars **Reviewed by:** Salvador S. | Senior Sales Executive, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 27, 2026 **What do you like best about Matrix Req?** Matrix Req has given our team a much more structured way to manage requirements, risks, testing, and design documentation. Before adopting it, we were constantly moving information between spreadsheets, Word files, and separate tracking tools, which made it difficult to know whether everything was still aligned. Having requirements, risk controls, verification activities, and defects connected in one environment has made the entire development process easier to manage. The traceability views are particularly useful during design reviews because we can quickly see which requirements are covered and where additional action may be needed. We also like the flexibility of the platform. Instead of completely redesigning our internal procedures around the software, we were able to configure item types, workflows, and relationships to reflect our existing development process. The document generation capabilities have also reduced a significant amount of administrative work. Our team can generate controlled documentation from current project data rather than repeatedly updating separate Word documents. Customer support has been responsive and helpful, especially when we have questions about configuring the system for regulated development. Overall, Matrix Req has improved consistency, visibility, and confidence in our documentation. The software has reduced the time we spend maintaining spreadsheets, reconciling requirements, preparing audit documentation, and generating reports. While the initial setup and training require an investment, the time savings, improved traceability, and reduced documentation errors make the overall cost worthwhile for a regulated development team. **What do you dislike about Matrix Req?** The biggest challenge has been the initial learning curve. Matrix Req is flexible, but that flexibility means new users need some time to understand the different object types, relationships, workflows, and reporting options. The interface is functional, although some areas could be more modern and intuitive. Report template customization is another area where we would like to see improvement. The available options are powerful, but creating more sophisticated Word templates can require technical knowledge. Test management is useful, but executing larger test campaigns could involve fewer steps. We have also noticed that very large projects can take longer to display complex traceability information or generate extensive documents. None of these issues have prevented us from using the platform effectively, but improvements in usability and performance would make the experience even better. **What problems is Matrix Req solving and how is that benefiting you?** Matrix Req solves the problem of disconnected development documentation and incomplete traceability. Our previous process depended heavily on spreadsheets and manually maintained documents, which created opportunities for information to become outdated when requirements changed. The platform provides a connected environment where requirements, risks, tests, defects, and design documentation can be linked and tracked together. This makes it much easier to understand the impact of changes and demonstrate that requirements have appropriate verification coverage. It also provides a reliable source of project information for audits and regulatory documentation. ### 8. Consistent Documentation Generated Directly from Live Project Data **Rating:** 5.0/5.0 stars **Reviewed by:** Monica P. | Product Development Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 23, 2026 **What do you like best about Matrix Req?** The ability to generate documentation directly from live project data is extremely useful. Rather than treating the technical file as a separate, standalone exercise, the documentation stays connected to the requirements, risks, and verification work that’s already being maintained in Matrix Req. As a result, the documentation feels far more consistent and aligned with the rest of the project. **What do you dislike about Matrix Req?** Getting document templates exactly the way you want them can take a bit of upfront effort, but once they’re set up, the consistency and repeatability afterward make it well worth it. **What problems is Matrix Req solving and how is that benefiting you?** We wanted to cut down on the manual effort required to keep our technical documentation aligned with product development. Matrix Req has helped us produce more consistent, traceable, audit-ready documentation, with far less copying and pasting. ### 9. User-Friendly and Highly Customizable Traceability in Matrix Req **Rating:** 4.5/5.0 stars **Reviewed by:** Sameer J. | Associate Quality and Regulatory Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 03, 2026 **What do you like best about Matrix Req?** Matrix Req stands out because of its user-friendly interface and customizability. It allows us to easily tailor custom fields and set up personalized traceability rules that fit our exact workflow. **What do you dislike about Matrix Req?** It doesn’t have MS Word upload integration, so we can’t create documents as neatly as we do in MS Word. There are also a lot of limitations in how the created documents look. It’s also a bit slower now when trying to generate larger test files, and we can’t have multiple risk matrices. **What problems is Matrix Req solving and how is that benefiting you?** We manage multiple medical device projects using Matrix Req, relying on it for ALM, company QMS maintenance, and end-to-end risk management aligned with ISO 14971. Matrix Req serves as our single source of truth across all product lines, seamlessly bridging the gap between design controls, software/hardware requirements, and quality documentation. ### 10. Excellent medical device requirements management software **Rating:** 5.0/5.0 stars **Reviewed by:** Omar V. | Senior Consultant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 02, 2026 **Describe the project or task Matrix Req helped with:** We wanted to replace a mix of Word documents and Excel traceability matrices with dedicated medical device requirements management software. Matrix Req has reduced manual traceability work, made design reviews easier and given us much more confidence that our documentation is complete and audit ready. **What do you like best about Matrix Req?** Matrix Req gives us one place to manage user needs, design inputs, design outputs, risks and test evidence. The biggest improvement has been end to end requirements traceability. We can see how a change affects downstream requirements, risk controls and verification activities without maintaining a separate spreadsheet. For a regulated medical device team, that visibility is extremely valuable. **What do you dislike about Matrix Req?** There is a little setup work at the beginning to make sure the project structure matches your internal process, but once that is done the workflow is very straightforward. **Recommendations to others considering Matrix Req:** We wanted to replace a mix of Word documents and Excel traceability matrices with dedicated medical device requirements management software. Matrix Req has reduced manual traceability work, made design reviews easier and given us much more confidence that our documentation is complete and audit ready. **What problems is Matrix Req solving and how is that benefiting you?** We wanted to replace a mix of Word documents and Excel traceability matrices with dedicated medical device requirements management software. Matrix Req has reduced manual traceability work, made design reviews easier and given us much more confidence that our documentation is complete and audit ready. ### 11. Great fit for SaMD and IEC 62304 development **Rating:** 5.0/5.0 stars **Reviewed by:** Minnie T. | Systems Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 19, 2026 **What do you like best about Matrix Req?** For a software medical device team, Matrix Req gives us a clean way to connect system requirements, software requirements, risks and test evidence. The traceability is particularly helpful for IEC 62304 activities because we can keep software lifecycle documentation connected rather than scattered across multiple tools. **What do you dislike about Matrix Req?** A few workflows require initial configuration to reflect the way your software team works, but that flexibility is also a strength. **What problems is Matrix Req solving and how is that benefiting you?** We needed requirements management for SaMD that could support both engineering and regulatory expectations. Matrix Req has improved our IEC 62304 traceability, strengthened change control and made it easier for quality and engineering teams to work from the same information. ### 12. Very effective for verification and validation traceability **Rating:** 4.5/5.0 stars **Reviewed by:** Lorrta Z. | Quality Assurance Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 08, 2026 **What do you like best about Matrix Req?** Matrix Req has made it much easier to connect requirements with test cases, test runs and V&V evidence. We can quickly identify missing verification coverage and understand which requirements are affected when something changes. That is a major improvement over manually maintaining a verification matrix. **What do you dislike about Matrix Req?** The interface can feel information dense when a project becomes very large, although the structure is logical once you are familiar with it. **What problems is Matrix Req solving and how is that benefiting you?** Our V&V process used to involve a lot of manual cross checking between requirements and test documentation. Matrix Req gives us verification and validation traceability in one system, which saves time and reduces the chance of gaps being discovered late in the project. ### 13. Flexible Options, Smooth Co-Working, and Powerful Search **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 03, 2026 **What do you like best about Matrix Req?** Multitude of options that can be added to adapt the Matrix use to the company needs. Co-working on elements and revision on documents are also really helpful to track modifications. Research bar really helpful to find quickly an element when there are a lot of them (also with the filters). **What do you dislike about Matrix Req?** The matrix MCP with Claude seems a bit odd, not really easy to implement and integrate. When there is a big document to generate as a PDF, it takes a while, I have reached multiple minutes to generate a big PDF. **What problems is Matrix Req solving and how is that benefiting you?** Matrix Req helps improve the documentary aspect of a medical device company without being too expensive, the price is correct compared to other tools and we can have all that we need to respect all the norms like IEC 62034. Also we can have support really quickly, whenever we had an issue, we had the answer less than 48 hours after. The AI bot is also helpful to make fastidious tasks more quickly. ### 14. A huge improvement over Word and Excel for requirements **Rating:** 5.0/5.0 stars **Reviewed by:** Drita F. | Design Quality Engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 11, 2026 **What do you like best about Matrix Req?** The biggest benefit is having a proper requirements database rather than relying on documents and spreadsheets. Requirements are versioned, searchable and linked to the rest of the design. It is much easier to understand the current state of the product and to see what has changed. **What do you dislike about Matrix Req?** There is an adjustment period for teams that are used to working entirely in Word and Excel, but the benefits become obvious quite quickly. **What problems is Matrix Req solving and how is that benefiting you?** We were spending too much time maintaining documents and traceability matrices manually. Matrix Req has given us a single source of truth for requirements management, reduced duplicate work and made our medical device documentation far easier to control. ### 15. Responsive Support, Intuitive Product, and Great Jira Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 03, 2026 **What do you like best about Matrix Req?** Very responsive team, issues or just calls for help are dealt with very quickly. The product itself is intuitive, I don't need to spend hours training new team members on how to use it. Jira integration is great, even our automation tools were fairly easy to integrate. **What do you dislike about Matrix Req?** The text editors, especially the very limited spellchecks are complaints I get the most from the team. Depending on the forms being filled, a user can get two different editors on the same form which can be confusing as they work differently. Matrix doesn't work well in Edge; perfect in Chrome but it seems to have issues in Edge. **What problems is Matrix Req solving and how is that benefiting you?** Tracing coverage across the various document types is much easier with Matrix. We have had demos of some AI features available to further enhance this and once I get those features cleared for use, we'll be able to fully benefit. ### 16. Swift, Flexible Platform with Excellent Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Tim V. | CTO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 03, 2026 **What do you like best about Matrix Req?** Swift performance, flexible application with lots of possibilities to tailor and tweak the setup, unlimited amount of projects, very good design control and risk management out of the box, excellent customer service. Matrix is not cheap, but it does bring us a lot of value and I do not see how we would run our business without such a system. **What do you dislike about Matrix Req?** Steep learning curve, complex to set up, confusing system to use templates, limited training module out of the box, limited as a document control system, confusing DOC-SIGN system. **What problems is Matrix Req solving and how is that benefiting you?** Electronic ISO 13485 certified QMS Design control and risk management for our medical devices Additional repositories for HR, ERP... ### 17. Useful Jira integration without losing compliance traceability **Rating:** 5.0/5.0 stars **Reviewed by:** Benny C. | Quality Assurance Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 28, 2026 **What do you like best about Matrix Req?** We like being able to connect Matrix Req with Jira while keeping regulated requirements and design control information in a dedicated system. Engineering can continue using familiar development workflows while requirements, risks and test evidence remain traceable in Matrix Req. **What do you dislike about Matrix Req?** Integration setup needs to be thought through carefully so that responsibilities between systems are clear. **What problems is Matrix Req solving and how is that benefiting you?** We wanted to avoid forcing every engineering activity into a compliance tool while still maintaining strong traceability. The Jira integration helps us connect development work with medical device requirements management and reduces duplicate updates between teams. ### 18. Brings engineering, quality and regulatory teams together **Rating:** 5.0/5.0 stars **Reviewed by:** Anna C. | Medical Device Quality Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** September 21, 2026 **What do you like best about Matrix Req?** Matrix Req has improved collaboration between R&D, QA and regulatory because everyone is looking at the same controlled information. Reviews, approvals, requirements, risks and test evidence are connected, so there is much less time spent reconciling different versions of the same document. **What do you dislike about Matrix Req?** New users benefit from a short onboarding session because there is a lot of functionality available. **What problems is Matrix Req solving and how is that benefiting you?** Our main problem was fragmented documentation across different teams. Matrix Req has created a shared requirements and design control environment, which has reduced handoff issues and made cross functional reviews faster. ### 19. Traceability Made Easy with Powerful Document Linking and Versioning **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 02, 2026 **What do you like best about Matrix Req?** Very useful to be able to see how all of the documents link together. When we need to create the traceability report for submissions it's super easy to show how everything is connected. Versioning is also very useful compared to other products I've used **What do you dislike about Matrix Req?** No notifications when reviews are requested or automated reminders - have to frequently message people to remind them. Sometimes the UI/UX is buggy e.g. getting alerts saying I can't leave the page until I've submitted my changes when I haven't made any. However, this may be an issue resolved in the new v3 UI **What problems is Matrix Req solving and how is that benefiting you?** We need to submit a lot of documentation for FDA SaMD submissions and Matrix makes it very easy to coordinate and link documents and requirements ### 20. Well-Organized Documents with Easy Tables and Detailed Activity Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 06, 2026 **What do you like best about Matrix Req?** It’s well organized and gives my documents a professional look. Adding tables easily is my favourite feature so far. Also tracking of every small thing everyone does is also informative for me. **What do you dislike about Matrix Req?** It takes a lot of time to load a preview of a PDF, for minor changes and checking how it looks in PDF, it is a lot of time. Another small issue is it takes a bit of time to get familiar with the interface, but it's a minor issue. **What problems is Matrix Req solving and how is that benefiting you?** It saves the time to make a document neat and with letter head. I don't need to worry about formatting. Also it is easier to track the flow of documents and tag them. Really a useful feature ### 21. Easy-to-Use UI with Outstanding Matrix Support **Rating:** 4.5/5.0 stars **Reviewed by:** Tyler A. | Systems Test Lead, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 02, 2026 **What do you like best about Matrix Req?** Ease of use of the software UI, and the level of support provided by Matrix support staff **What do you dislike about Matrix Req?** Some difficulties in document development that need to be done as per Matrix formatting, like inputting code snippets **What problems is Matrix Req solving and how is that benefiting you?** Matrix is making the update and maintenance of our requirement index very simple. It is very easy for us to refine DHF documentation, and trace inputs all the way to tests and outputs automatically. Preparation of the file for new regulatory jurisdictions is simplified ### 22. Intuitive, powerful, and fast: QMS tool with top traceability and service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from German using AI. **Reviewed Date:** September 03, 2026 **What do you like best about Matrix Req?** Very intuitive use (user interfaces, functions) Powerful capabilities to cover the entire scope of a QMS (e.g., ISO 13485) in one tool Traceability and auditability at the highest level Option for complete custom configuration via Admin Client Extremely fast service and response times Helpful AI agents tailored specifically to the tool's use case Fair costs **What do you dislike about Matrix Req?** Compared to the state of the art of other systems: Nothing, I am completely satisfied **What problems is Matrix Req solving and how is that benefiting you?** Having all QM-relevant data for creating a Medical Device File or an audit in one tool, including history for each data point Efficient requirements, risk, and change management due to extensive linking options of all individual data Problem-solving through dedicated AI agents ### 23. Matrix ALM Streamlines Project Management and Fast Documentation Generation **Rating:** 4.5/5.0 stars **Reviewed by:** camille c. | Quality and Regulatory Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 03, 2026 **What do you like best about Matrix Req?** I really like the matrix ALM for the project management, with link with the documentation. The links between the requirements, the risks, the specifications; is very helpful. documentation generation is very fast and allow to save many time **What do you dislike about Matrix Req?** The QMS part can be improved. The visualisation of the SOP is not easy. Download of SOPs is not possible. **What problems is Matrix Req solving and how is that benefiting you?** time to construct the technical documentation. ### 24. Easy to Use, Highly Capable, and Customizable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 17, 2026 **What do you like best about Matrix Req?** Easy to use software that has a lot of capabilities. The customization options are also something that makes the software valuable. **What do you dislike about Matrix Req?** It can be confusing / overwhelming given the large number of ways you can use the software or access the various functionalities. **What problems is Matrix Req solving and how is that benefiting you?** We need a centralized location for our design controls and design history file documentation. In our case, using a distributed team that's across multiple locations and multiple organizations. Matrix helps us all see the same thing and enter / update material in the same way. ### 25. Clear Categories and Smooth Document Signing & Generation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 03, 2026 **What do you like best about Matrix Req?** The upsides are: the organization into different, clearly visible categories, and document signing and generation. **What do you dislike about Matrix Req?** Coming from Doors, I must say Matrix is much easier to handle. The only dislike I have for now is that when writing a test protocol/report, adding an image is tough: you have to use the Shift+Enter shortcut to do it, which is quite challenging if you don’t already have that information. Also, the columns don’t always adapt its self correctly when an image is added **What problems is Matrix Req solving and how is that benefiting you?** Facilitates the organisation overall specifications writing, review and tracability ### 26. Great Reporting Output with Helpful Up-and-Down Links **Rating:** 4.0/5.0 stars **Reviewed by:** stuart h. | Senior mechanical engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 04, 2026 **What do you like best about Matrix Req?** The up and down links, and reporting output. **What do you dislike about Matrix Req?** It's not very intuitive or guided, and a preview or WYSIWYG of the output formation the documents would be good **What problems is Matrix Req solving and how is that benefiting you?** traceability and collaboration with one source of truth ### 27. A Truly Effective Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Benoît B. | Senior regulatory project manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from French using AI. **Reviewed Date:** September 07, 2026 **What do you like best about Matrix Req?** Requirement-based approach, with a high level of customization. Compliant with ISO 13485 and AIAct proof. **What do you dislike about Matrix Req?** v.3 not yet complete vs. v.2, especially for Compose and QMS **What problems is Matrix Req solving and how is that benefiting you?** Traceability, control, and scalability. ### 28. Excellent tool for the whole team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Software Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 14, 2026 **What do you like best about Matrix Req?** Keeps requirements organized and easy traceability **What do you dislike about Matrix Req?** The details pane is small and is not flexible to view the whole thing without scrolling **What problems is Matrix Req solving and how is that benefiting you?** AI engagement using API token is useful ### 29. Handles Massive Data Storage with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Anna Belle H. | Founder, Facilities Services, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 02, 2026 **What do you like best about Matrix Req?** It allows you to store massive amounts of records and data. **What do you dislike about Matrix Req?** It logs you out while you are working sometimes. **What problems is Matrix Req solving and how is that benefiting you?** It has moved GDP to electronic records. It is easier to maintain and follow guidelines. ### 30. Simple, Clear UI, but Test Plan Setup Feels Complicated **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 02, 2026 **What do you like best about Matrix Req?** The Include option, haven't tried AI options, not sure how to. UI is clear enough and simple enough to be used **What do you dislike about Matrix Req?** Creating a clear test plan for some DV runs we have seems a bit complicated or not as clear and have options as I would want it to be compared to other platforms **What problems is Matrix Req solving and how is that benefiting you?** Using same requirements for more than one project. Having system and subsystem requirements in a clear org chart ### 31. Sleek, Lag-Free UI with Powerful Traceability and Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 07, 2026 **What do you like best about Matrix Req?** Traceability links, UI/UX is sleek and lag free, customisability to set markers and workspaces **What do you dislike about Matrix Req?** Review process could be more interactive and the process is sometimes clunky (e.g., moving items in and out of review can cause labels to remain locked, and the item uneditable) **What problems is Matrix Req solving and how is that benefiting you?** Requirements and risk management for medical device development, and an easy-access knowledge repository for engineers. Makes development faster and robust. ### 32. Total Flexibility, Unlimited Projects, and Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Wolfgang W. | RA/QM, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 02, 2026 **What do you like best about Matrix Req?** Total flexibility, no limits on projects, excellent customer support **What do you dislike about Matrix Req?** Sometimes very difficult to set up without professional help **What problems is Matrix Req solving and how is that benefiting you?** Matrix will be the single source of truth ### 33. Matrix Req Keeps Medical Device Teams Audit-Ready with End-to-End Traceability **Rating:** 4.5/5.0 stars **Reviewed by:** Jyoti K. | Marketing Asst., Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 17, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Matrix Req?** Matrix Req makes it easy to manage requirements, risks, tests, and design controls in one place. I especially like the end-to-end traceability and how it helps medical device teams stay audit-ready. **What do you dislike about Matrix Req?** The initial setup and learning curve can take some time. **What problems is Matrix Req solving and how is that benefiting you?** Matrix Req helps centralize requirements, risks, tests, and design, controls in one place, reducing manual work and improving traceability. ### 34. Requirement Management Software for Larger Projects in the Waterfall Model **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from German using AI. **Reviewed Date:** September 14, 2026 **What do you like best about Matrix Req?** Good requirement management for medical products and others, helps in tracking atomic requirements up to testing. **What do you dislike about Matrix Req?** As a newcomer, you first have to learn how the concepts work exactly, otherwise you don't know where to correct certain things. **What problems is Matrix Req solving and how is that benefiting you?** Requirements management, phase management, collaboration in larger teams. ### 35. Great Downlinks and Uplinks, Plus Consistent Template-Based Exports **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** September 02, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Matrix Req?** Matrix Req provides great downlinks and uplinks. It’s also an excellent tool for exporting documents using our templates, which makes it easier to keep everything consistent. This is a great tool for requirements! Well worth the cost. **What do you dislike about Matrix Req?** The search functionality at times is a bit confusing. **What problems is Matrix Req solving and how is that benefiting you?** It helps us with requirements and test case tracing, as well as documentation exports. Overall, it significantly speeds up our turnaround time for these tasks. ### 36. Simple to Use and Easy to Customize **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 17, 2026 **What do you like best about Matrix Req?** It's fairly simple to use and easy to customize. **What do you dislike about Matrix Req?** New version is still somewhat buggy, though getting better. Some navigation still needs a bit of work to make it easier. **What problems is Matrix Req solving and how is that benefiting you?** Allows us to capture software requirements for our products. ### 37. Easy to Use and Flexible, with Great Real-Time Traceability **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 04, 2026 **What do you like best about Matrix Req?** Easy to use, quite flexible. Real-time traçability. **What do you dislike about Matrix Req?** The auto-save is not really easy to use or maybe I don't use it well. The system of review is quite fastidious (DR to create while we could expect to get a mode to send the requirements directly in review). But what I dislike the most is the table management in documents. **What problems is Matrix Req solving and how is that benefiting you?** The history tracker enables to get consistency for all changes even a long time after. And again the tracability tools are very useful. ### 38. Clear Visuals for an Instant Project Health Snapshot **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 04, 2026 **What do you like best about Matrix Req?** Very clear visuals to get an overall 'stock take' of the state of the project **What do you dislike about Matrix Req?** Some of the nuanced uses are not clear on how to execute **What problems is Matrix Req solving and how is that benefiting you?** It's a great tool for us to capture and control our needs and reqs ### 39. Ideal Interface Features and Strong Connections **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 22, 2026 **What do you like best about Matrix Req?** Interface features are ideal and so are the connections **What do you dislike about Matrix Req?** The occasional rigidity in the multiple toggles/tabs to navigate through **What problems is Matrix Req solving and how is that benefiting you?** identify relevant traces to key information ### 40. Great Project Interconnectivity, But Keeping Things Organized Takes Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 03, 2026 **What do you like best about Matrix Req?** Interconnectivity between different projects. **What do you dislike about Matrix Req?** Internal organization needs to be thought through to avoid turning into a big power plant. It’s hard to keep it simple. **What problems is Matrix Req solving and how is that benefiting you?** I like the ability to link different items together. ### 41. Helpful Integration, But Free Trial Too Limited **Rating:** 3.0/5.0 stars **Reviewed by:** tabatha f. | Notary Public, Computer Software, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** December 12, 2025 **What do you like best about Matrix Req?** The integration is helpful in a sense to prioritizing. **What do you dislike about Matrix Req?** The free trial aspect is limited to only a certain population. **What problems is Matrix Req solving and how is that benefiting you?** Workflow data base. ### 42. The simplest and effective tool for traceability management Matrix Requirements **Rating:** 5.0/5.0 stars **Reviewed by:** pierre g. | Ingénieur vérification, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 07, 2023 **What do you like best about Matrix Req?** For our Technical File, we use MatrixRequirements, a comprehensive platform that integrates the management of requirements, tests, test runs, risks and associated documentation in the medical device field. MatrixRequirements has been designed with great flexibility in mind, offering the possibility of configuring every aspect according to the specific needs of each company. This adaptability makes it possible to create customized categories to manage items such as 62304-compliant checklists, or cybersecurity analyses including vulnerabilities, threats, assets, and risks.

By using MatrixRequirements, companies can effectively structure their practices, fostering optimal collaboration between R&D and quality teams. The tool guarantees simple, intuitive traceability, eliminating the burden of old methods that required hours of tedious work on endless spreadsheets.

MatrixRequirements transforms traceability into a powerful tool for identifying gaps, areas not covered by testing and missing elements. The tool offers an advanced search function with a user-friendly query language for rapid access to essential information.

MatrixRequirements allows you to store your documents, and offers document review and signature functions, as well as the option of publishing them. What's more, it complies with ISO 27001 standards, guaranteeing the security of stored information.

Although MatrixRequirements offers great flexibility for customization, this adaptability can create complexity for users. Thanks to the efficiency of our technical support team, with rapid, pertinent responses in English or French, these problems are quickly overcome.

Last but not least, two essential features deserve a mention: branch management and the ability to assign labels to items to create product variants (e.g., for children, for adults, for the EU, for the USA, etc.). These features are easy to implement, and are particularly appealing to developers, as they enable them to manage documentation in the same way as their code, maintaining consistency between the two.

What's more, MatrixRequirements integrates seamlessly with your existing tools such as JIRA, GitLab, GitHub, and Slack.

All in all, this translates into considerable time savings, reduced risk of non-compliance, and a clear improvement in documentation quality compared to using simple word processors and spreadsheets. **What do you dislike about Matrix Req?** For uploading test campaign of more than two thousands test executions, one might encounter latency. But it is understandable. **What problems is Matrix Req solving and how is that benefiting you?** Time spared
Quality improvement
Collaborative work within teams RD QARA **Official Response from Estefania Lewis:** > We're thrilled to hear how our platform's flexibility, traceability features, and integration capabilities are positively impacting your technical file management in the medical device field. Regarding the latency experienced with large test campaign uploads, we appreciate your understanding and want to assure you that we are continually working to optimize our system's performance for handling extensive data more efficiently. Thank you again for choosing Matrix Requirements and for your supportive feedback. We're committed to continually enhancing our platform to meet your needs. ### 43. Using Matrix for Years for test and requirement development. **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas D. | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 05, 2023 **What do you like best about Matrix Req?** Very user friendly, easy to manage and use. **What do you dislike about Matrix Req?** Search engine could use improvement, small bugs here and there. Matrix Server Administration (Backend) needs some improvement, folders for projects would be very helpful. Now it is very hard to track which projects are related. If Matrix backend allowed folder creation for projects, that would be very helpful in the project management. Integration with other software tools and automation engines would be great. Enabling to use 0s before ID numbers would be very helpful. For example, requirement IDs are displayed as REQ-435, it would be helpful if we could have REQ-0435. If this is not possible in Matrix itself, it would be great if exported documents could have this option. We are going through exported documents and adding 0s manually. **What problems is Matrix Req solving and how is that benefiting you?** Requirement development, Test development, Traceability, General R&D Documentation. **Official Response from Estefania Lewis:** > Thank you for your feedback on Matrix Requirements. We're delighted to hear that you find our platform user-friendly and easy to manage. We appreciate your insights regarding the search engine, occasional bugs, and the Matrix Server Administration. Enhancing the backend for better project tracking and considering folder creation for project organization are valuable suggestions. We're also exploring ways to improve integration with other tools and automation engines. Regarding your point about requirement IDs, we understand the need for flexibility in ID formatting and will consider this for future updates. We aim to make our tool as efficient as possible, reducing the need for manual adjustments. ### 44. Great tool for small company. **Rating:** 5.0/5.0 stars **Reviewed by:** Raghavendra P. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 15, 2024 **What do you like best about Matrix Req?** To be able to configure the workflow from scratch depending on the company's needs. The customer support is great. There is a bit of learning curve. **What do you dislike about Matrix Req?** Many of the advanced features like the one in Polarion aren't available. The GUI can be definitely better. **What problems is Matrix Req solving and how is that benefiting you?** It is our primary validated tool for releasing documents, versioning, and change control. We also use this for requirements management. ### 45. Solid tool **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew J. D. | V&V Engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 10, 2024 **What do you like best about Matrix Req?** Ability to export documents easily with a variety of data pulled **What do you dislike about Matrix Req?** Constant request for change rationales unless you tinker **What problems is Matrix Req solving and how is that benefiting you?** Requirements/test case management. ### 46. Matrix ALM and QMS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 07, 2023 **What do you like best about Matrix Req?** Matrix Requirements is an excellent off-the-shelf package for projects and managing documentation, requirements and planning within the ALM module. The off-the-shelf QMS package aligns with ISO 13485 and 820 allowing for flexibility in aligning the business to relevant requirements. The ease of use and administrative tasks are well managed and timely response to fix/assist with questions and issues is fantastic. Built-in Risk and CAPA modules are of good value and require minimal adjustment to suit business needs. The ability to link to Jira is a good function that allows agile work. As a daily user, I find the package easy to navigate and work within. Experiences from the team are positive and all users work well within both packages. Implementation of the software is not automatically forced and any upgrades can be discussed both internally and with Matrix before the patch is applied. **What do you dislike about Matrix Req?** Internal table functions could be better handled to allow for autofill and freezing of column and row headers. Reporting package for data analysis could be improved to allow for better analysis within Matrix. **What problems is Matrix Req solving and how is that benefiting you?** Enabling the company to manage all its project documentation from requirements through to documentation, risk and verification within the ALM package. The eQMS allows for users to access the company SOPs and WIs with ease through Live QMS and eliminates the need for a paper QMS. The functionality of training on SOPs and Wis is easily managed and understandable. The daily notifications email from within Matrix to users is helping to ensure that documentation is completed and signed within a timely manner. **Official Response from Estefania Lewis:** > We're happy to hear that Matrix Requirements it's effectively supporting your project and documentation management needs. We also appreciate your constructive feedback regarding the internal table functions and reporting package. Enhancements in these areas are certainly on our radar, as we aim to provide a more streamlined and analytical experience for our users. Your suggestions are invaluable in guiding our continuous improvement efforts. Thank you for being a part of the Matrix Requirements community, and we look forward to continuing to support your team's success ### 47. Useful tool with simplicity&complexity for general and advanced users and very helpful support **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan Y. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 05, 2023 **What do you like best about Matrix Req?** The matrix manual provided is very clear and helpful. The videos and pictures are great learning aids. The customer support is excellent with a very fast and useful response time. **What do you dislike about Matrix Req?** Some of the functions I was not able to understand and therefore use such as PRINT tables. I still have a notification for obsolete documents that are missing my signature but do not require a signature because they are obsolete. Formatting and colours of the documents are not very easy to do. **What problems is Matrix Req solving and how is that benefiting you?** A better project structure and traceability functions between the requirements and risks **Official Response from Estefania Lewis:** > Thank you for your kind words about our Matrix Requirements manual and customer support. We're pleased to know that our resources and team have been helpful to you. We understand your concerns regarding certain functions like PRINT tables and document formatting. We're here to assist with any specific queries or difficulties you're experiencing. Additionally, we'll look into the notification issue regarding obsolete documents to ensure a smoother experience. Your feedback is crucial in helping us improve. ### 48. Ease of use **Rating:** 3.5/5.0 stars **Reviewed by:** Bedwuine S. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 16, 2024 **What do you like best about Matrix Req?** The price is affordable. and the support team always available **What do you dislike about Matrix Req?** the downside is Matrix is not too user friendly without teh support team **What problems is Matrix Req solving and how is that benefiting you?** Design control process ### 49. Gets the job done, but doesn't wow or make life easier **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 15, 2023 **What do you like best about Matrix Req?** It is compliant and robust enough for a QMS management software. It's customizable and can be improved to work with unique systems and growing/changing systems. It can cover and store documents from a wide range of needs. **What do you dislike about Matrix Req?** Overall the user interface is clunky and dated it reminds me of a much older style software. Approval of documents and change orders can require multiple steps and at times is not obvious and has too many extra steps. **What problems is Matrix Req solving and how is that benefiting you?** Provides a QMS system for storing, creating, and changing documents related to the QMS. Including Plans, SOPs, Protocols, WI, Reports and other records. Acts as a storage system for complaint handling as well as the CAPA program. Record keeping for Inspection process as well. **Official Response from Estefania Lewis:** > Thank you for your feedback on Matrix Requirements. We're pleased to hear that you find our software compliant, robust, and customizable for various QMS management needs. We take your comments about the user interface and the complexity of the document approval process seriously. We're continuously working on enhancing the user experience and streamlining processes to make them more intuitive and efficient. Your insights are invaluable for guiding these improvements. ### 50. A superb tool **Rating:** 5.0/5.0 stars **Reviewed by:** Rhys M. | Product Design Engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 27, 2023 **What do you like best about Matrix Req?** The advantages that Matrix gives to an organization are priceless. To be able to use a tool to track inputs all the way from needs and requirements through to validation is incredibly useful. The customizability of the tool is also endless, and we currently have a great setup for what we need. **What do you dislike about Matrix Req?** Integration of new templates could be easier, as could uploading images for documents. The coding aspect could also be a bit more user-friendly as it is quite overwhelming when trying to figure out the inputs. **What problems is Matrix Req solving and how is that benefiting you?** Our clients must have their needs and requirements, risks, specifications, and validation tracked to have a full design file for certification. Matrix allows us to do this. **Official Response from Estefania Lewis:** > Thank you for your thoughtful feedback on Matrix Requirements. We're thrilled to hear about the significant advantages our tool brings to your organization, especially in tracking from needs and requirements through to validation. It's great to know that the customizability of our tool aligns well with your specific needs. We appreciate your insights regarding the integration of new templates and the ease of uploading images, as well as the user-friendliness of the coding aspect. We are constantly working on making our platform more intuitive and user-friendly, and your specific feedback is invaluable in guiding these improvements. Thank you for choosing Matrix Requirements, and we look forward to continuing to support your work. ## Matrix Req Discussions - [What is Matrix Requirements used for?](https://www.g2.com/discussions/what-is-matrix-requirements-used-for) - [What is the best requirements management software for medical device manufacturers?](https://www.g2.com/discussions/what-is-the-best-requirements-management-software-for-medical-device-manufacturers) - 1 upvote - [How do you handle change impact visibility and traceability in Matrix Req without overwhelming users?](https://www.g2.com/discussions/how-do-you-handle-change-impact-visibility-and-traceability-in-matrix-req-without-overwhelming-users) - [View Matrix Req pricing details and edition comparison](https://www.g2.com/products/matrix-req/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+16%3A21%3A46+-0500&secure%5Bsession_id%5D=5f5a88d8-f674-44dd-abdf-9df835e1db7f&secure%5Btoken%5D=b2dcdccf19c702f1ed60a7d424d205f8a5d9bcbd1f2ffb8667872180a9b6dba8&format=llm_user) ## Top Matrix Req Alternatives - [BioRender](https://www.g2.com/products/biorender/reviews) - 4.8/5.0 (66 reviews) - [Signals ChemDraw](https://www.g2.com/products/signals-chemdraw/reviews) - 4.4/5.0 (37 reviews) - [ACTO Omnichannel Education for Life Sciences](https://www.g2.com/products/acto-omnichannel-education-for-life-sciences/reviews) - 4.6/5.0 (25 reviews)