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Compare Loop Returns and ReturnLogic 
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At a Glance
Market Segments
Small-Business (68.3% of reviews)
Small-Business (72.7% of reviews)
Entry-Level Pricing
Free
Free Per Month
Loop Returns
Star Rating
(62)4.7 out of 5
Market Segments
Small-Business (68.3% of reviews)
Entry-Level Pricing
Free
Browse all 3 pricing plansReturnLogic
Star Rating
(14)4.7 out of 5
Market Segments
Small-Business (72.7% of reviews)
Entry-Level Pricing
Free Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ReturnLogic excels in its quality of support, with a score of 9.8, which reviewers mention as being responsive and helpful, while Loop Returns, with a score of 9.4, is noted for good support but not as consistently praised.
- Reviewers mention that Loop Returns shines in its ease of use, scoring 9.4 compared to ReturnLogic's 9.1, indicating that users find Loop Returns more intuitive and user-friendly, especially for new users.
- G2 users highlight that ReturnLogic has a strong performance in ease of admin tasks, scoring 9.7, which reviewers say makes managing returns straightforward, while Loop Returns, with a score of 9.5, is slightly less efficient in this area.
- Users on G2 report that Loop Returns offers better integration capabilities, particularly with e-commerce platforms, scoring 9.3 compared to ReturnLogic's 8.0, which reviewers mention as a significant advantage for businesses looking to streamline their operations.
- Reviewers mention that ReturnLogic has a higher score for refund processing at 9.3, with users saying that the process is seamless and efficient, while Loop Returns scores 9.0, indicating a slightly less efficient experience.
- Users say that both products have a perfect score of 10.0 for product direction, but reviewers mention that ReturnLogic's commitment to continuous improvement is particularly evident in their updates and feature enhancements.
Pricing
Entry-Level Pricing
Loop Returns
OFFSET
Free
Free software + return shipping. All of Loop's best functionality.
Eligible for merchants with over 10,000 annual orders.
- Returns software
- US return shipping labels
- Return Bars®
ReturnLogic
Usage Based
Free
Per Month
No Platform Fee. No Overages. No Hidden Fees. Only pay for what you use.
For growing retailers looking to promote sales that stick.
- No overages
- Complete customization for returns portal
- Advanced reporting and custom dashboards
Free Trial
Loop Returns
No trial information availableReturnLogic
No trial information availableRatings
Meets Requirements
9.1
46
8.7
9
Ease of Use
9.4
46
9.1
9
Ease of Setup
9.0
35
8.0
5
Ease of Admin
9.5
34
9.7
5
Quality of Support
9.4
44
9.8
9
Has the product been a good partner in doing business?
9.3
34
10.0
5
Product Direction (% positive)
10.0
42
10.0
7
Features by Category
Integrations
9.3
33
8.0
5
8.2
14
7.0
5
7.7
18
8.0
5
8.7
10
7.0
5
Tracking
8.9
31
6.7
5
9.0
23
8.0
5
Transactions
9.3
34
8.0
5
9.0
23
8.7
5
9.0
34
9.3
5
9.1
30
9.3
5
Categories
Categories
Shared Categories
Loop Returns and ReturnLogic are categorized as Returns Management
Unique Categories
Loop Returns has no unique categories
ReturnLogic has no unique categories
Reviews
Reviewers' Company Size
Loop Returns
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ReturnLogic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
60.0%
Retail
25.0%
Consumer Goods
5.0%
Consumer Services
3.3%
Sporting Goods
1.7%
Other
5.0%
Apparel & Fashion
27.3%
Retail
18.2%
Consumer Goods
18.2%
Sporting Goods
9.1%
Media Production
9.1%
Other
18.2%
Discussions
Loop Returns has no discussions with answers
ReturnLogic has no discussions with answers
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