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Compare Loop Communications and Sangoma Unified Communications Platform 
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At a Glance
Market Segments
Small-Business (67.3% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
$70 month per company
Starting at $17.99 1 User per month
Loop Communications
Star Rating
(110)4.8 out of 5
Market Segments
Small-Business (67.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$70 month per company
Browse all 2 pricing plansSangoma Unified Communications Platform
Star Rating
(254)4.2 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $17.99 1 User per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Switchvox excels in its phone call quality, with a rating of 9.3, while Loop Communications closely follows with a score of 9.4, indicating both platforms provide reliable voice communication.
- Reviewers mention that Switchvox offers a more robust automated attendant feature, scoring 8.8 compared to Loop Communications' 9.2, which some users feel lacks the customization options they desire.
- G2 users highlight that while Switchvox provides decent video call functionality with a score of 8.4, Loop Communications significantly underperforms in this area with a score of 6.7, leading to frustrations for users who prioritize video conferencing.
- Users on G2 appreciate the ease of setup for Loop Communications, which scored 9.5, compared to Switchvox's 8.2, suggesting that Loop may be a better choice for businesses looking for a quick deployment.
- Reviewers say that the quality of support for Loop Communications is notably higher, with a score of 9.8, while Switchvox's support is rated at 8.7, indicating that users may find more responsive assistance with Loop.
- Users report that both platforms offer solid desk-to-desk calling features, with both scoring 9.6, but they note that Switchvox's additional features like hold music (8.5) provide a more polished experience compared to Loop's 9.0 rating.
Pricing
Entry-Level Pricing
Loop Communications
Hosted Phone System
$70
month per company
All features, support, and changes included.
Sangoma Unified Communications Platform
Cloud
Starting at $17.99
1 User per month
Sangoma UC Cloud is purpose-built for businesses with limited IT resources that need a fast, reliable, and fully supported communications solution. With white-glove onboarding and 24/7 support, you’ll be up and running quickly—and backed for the long term.
Every user gets a complete collaboration suite with voice, video, and chat, accessible on browser, desktop, and mobile. Our intuitive interface makes managing users and routing calls simple, while the platform scales effortlessly as your business grows. Flexible cloud pricing—including volume discounts of up to 33%—keeps costs aligned with your clients’ needs.
*Pricing based on 5-year commitment
- DID, Unlimited Calling, SMS, e911
- Ring groups, IVR auto attendants, call parking, forwarding, transferring, and more
- Integrated fully-featured softphone, AI call and meeting summaries, unlimited one-to-one messaging, visual voicemail, and more
Free Trial
Loop Communications
No trial information availableSangoma Unified Communications Platform
Free Trial is available
Ratings
Meets Requirements
9.7
92
9.0
232
Ease of Use
9.6
92
8.5
233
Ease of Setup
9.5
45
8.2
195
Ease of Admin
9.5
45
8.6
195
Quality of Support
9.8
94
8.7
225
Has the product been a good partner in doing business?
9.8
46
8.8
191
Product Direction (% positive)
9.2
93
7.7
234
Features by Category
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
9.4
83
|
Verified
9.3
193
|
Verified
Feature Not Available
8.3
28
|
Verified
Feature Not Available
7.6
51
|
Verified
Feature Not Available
7.6
25
|
Verified
9.1
55
|
Verified
8.9
160
|
Verified
9.6
80
|
Verified
9.5
183
|
Verified
Agentic AI - VoIP Providers
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Access
8.3
31
7.9
74
|
Verified
8.5
28
8.3
104
|
Verified
Feature Not Available
8.3
66
Advanced Features
9.0
66
|
Verified
8.5
182
|
Verified
9.2
62
|
Verified
8.8
152
|
Verified
9.3
64
|
Verified
9.1
143
Agentic AI - UCaaS Platforms
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Loop Communications and Sangoma Unified Communications Platform are categorized as VoIP Providers
Unique Categories
Loop Communications has no unique categories
Sangoma Unified Communications Platform is categorized as UCaaS Platforms
Reviews
Reviewers' Company Size
Loop Communications
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sangoma Unified Communications Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
12.5%
Medical Practice
9.6%
Hospital & Health Care
7.7%
Non-Profit Organization Management
4.8%
Information Technology and Services
4.8%
Other
60.6%
Hospital & Health Care
7.4%
Health, Wellness and Fitness
5.0%
Financial Services
5.0%
Non-Profit Organization Management
4.5%
Insurance
4.5%
Other
73.6%
Alternatives
Discussions
Is unlimited calling included in my monthly fee?
1 Comment
Official Response from Loop Communications
Yes, within the United States.Read more
How do I set up my VoIP network?
1 Comment
Official Response from Loop Communications
We handle set up and walk you through the entire process.Read more
Can I keep my current number?
1 Comment
Official Response from Loop Communications
Yes. In all but the rarest cases, we can have your existing number ported over.Read more
Sangoma Unified Communications Platform has no discussions with answers
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