When assessing the two solutions, reviewers found Klient PSA easier to use, set up, and administer. Reviewers also preferred doing business with Klient PSA overall.
Reviewers felt that Klient PSA meets the needs of their business better than Planview ChangePoint.
When comparing quality of ongoing product support, reviewers felt that Klient PSA is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of Klient PSA over Planview ChangePoint.
In the past we purchased training when we needed answers to questions on functionality. Generally we would check the videos and/or the ZenDesk...Read more
How do you collaborate externally via Krow?
1 Comment
LM
With Customer and Partner Communities you can collaborate externally using Krow and communicate with clients, partners, other service team members, etc....Read more
I see pricing is per user per month. What is a user?
1 Comment
Official Response from Klient PSA
A user is any person that uses the software, such as a project manager, employee, external consultant, or executive, as example. Read more