Users report that Pipl excels in its ease of use with a score of 9.2, making it a preferred choice for small businesses looking for a straightforward identity verification solution. In contrast, Jumio Identity Verification, while still user-friendly, has a slightly lower score of 9.0, which some users feel could be improved for better onboarding experiences.
Reviewers mention that Pipl's quality of support is highly rated at 9.1, with many users appreciating the responsiveness and helpfulness of the support team. Jumio, on the other hand, has a solid support rating of 9.0, but some users have noted that response times can vary, leading to occasional delays in resolving issues.
G2 users highlight Pipl's strong performance in ease of setup, scoring 8.8, which is beneficial for businesses that need to implement the software quickly. Jumio's ease of setup score is 8.0, and some users have expressed that the initial configuration can be more complex than expected, requiring additional time and resources.
Users on G2 report that Pipl's product direction is rated at 7.6, indicating some concerns about future updates and feature enhancements. In contrast, Jumio's product direction score of 9.1 suggests a more positive outlook, with users feeling confident about ongoing improvements and innovations in the platform.
Reviewers mention that Pipl offers robust fraud detection capabilities, particularly in its transaction scoring and risk assessment features, which are well-received by users. Jumio also provides strong fraud detection, but some users feel that its incident reporting could be more comprehensive compared to Pipl's offerings.
Users say that Pipl's integration capabilities are highly praised, especially its use of open standards and mobile SDK, which facilitate seamless connections with other systems. Jumio also supports integrations but has received feedback that its mobile SDK could benefit from additional features to enhance user experience.
We typically verify users when they are creating new online accounts. When we do that, we verify the authenticity of the ID (and the selfie) at that point...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.