1. [Home](https://www.g2.com/) 2. ... 3. [Identity Verification Software](https://www.g2.com/categories/identity-verification) 4. [Jumio Discussions](https://www.g2.com/products/jumio/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_53aa659240a771318b97bd904d3af204/jumio.png "Product Avatar Image") ](/products/jumio/reviews) [ Jumio ](/products/jumio/reviews) (38)4.1/5 Jumio helps organizations to know and trust their customers online. From account opening to ongoing monitoring, the Jumio Platform provides AI-powered identity intelligence anchored in biometric authentication, automation and data-driven insights to accurately establish, maintain and reassert trust. Leveraging powerful automated technology including biometric screening, AI/machine learning, liveness detection and no-code orchestration with hundreds of data sources, Jumio helps to fight fraud and financial crime, onboard customers faster and meet regulatory compliance including KYC and AML. Jumio has processed more than 1 billion transactions spanning over 200 countries and territories from real-time web and mobile transactions. Based in Sunnyvale, California, Jumio operates globally with offices and representation in North America, Latin America, Europe, Asia Pacific, and the Middle East and has been the recipient of numerous awards for innovation. Jumio is backed by Centana Growth Partners, Great Hill Partners and Millennium Technology Value Partners. For more information, please visit www.jumio.com. Show More * * * ### 31 Discussions ### 32 Participants ### 35.0 Nps Score Already have Jumio? ### All Jumio Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments KA Loading... [koyn a.](https://www.g2.com/users/91274a53-1421-47b6-891e-01580a9e69ee "koyn a.") • almost 7 years ago business manager business manager More Options - [ # Can Jumio be used for recurring KYC? ](/discussions/can-jumio-be-used-for-recurring-kyc) say we have a user who signed up using a particular ID from a country and then moved to a new country; can jumio routinely track that and feedback to our system? [ Biometric Authentication Software ](https://www.g2.com/tags/biometric-authentication-software)[ Identity Verification Software ](https://www.g2.com/tags/identity-verification-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Jumio+questions+and+get+answers+from+expert+users+in+our+Jumio+Discussions+section.&title=Jumio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fjumio%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Jumio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fjumio%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fjumio%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Jumio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fjumio%2Fdiscuss%0aAsk+Jumio+questions+and+get+answers+from+expert+users+in+our+Jumio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Jumio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fjumio%2Fdiscuss%0aAsk+Jumio+questions+and+get+answers+from+expert+users+in+our+Jumio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") G2 Verified User in Higher Education • 2 months ago Marketing Research Analyst at Zschool Marketing Research Analyst at Zschool More Options - [ # How do you reduce glare and lighting issues when scanning IDs in Jumio? ](/discussions/how-do-you-reduce-glare-and-lighting-issues-when-scanning-ids-in-jumio) We use Jumio to verify IDs during enrollment, and it is much faster than manual checks. Setup was not too bad, and most joinees figure it out quickly, which cuts down on support tickets and helps enrollments move without delays. The main issue is camera lighting and glare, which forces people to... [Read more](/discussions/how-do-you-reduce-glare-and-lighting-issues-when-scanning-ids-in-jumio) [ Identity Verification Software ](https://www.g2.com/tags/identity-verification-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Jumio+questions+and+get+answers+from+expert+users+in+our+Jumio+Discussions+section.&title=Jumio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fjumio%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Jumio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fjumio%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fjumio%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Jumio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fjumio%2Fdiscuss%0aAsk+Jumio+questions+and+get+answers+from+expert+users+in+our+Jumio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Jumio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fjumio%2Fdiscuss%0aAsk+Jumio+questions+and+get+answers+from+expert+users+in+our+Jumio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • 2 months ago Senior Technical Support Manager at Pure Storage Senior Technical Support Manager at Pure Storage More Options - [ # How do you reduce camera and lighting issues when using Jumio for ID verification? ](/discussions/how-do-you-reduce-camera-and-lighting-issues-when-using-jumio-for-id-verification) We use Jumio for identity verification and it is pretty quick overall, with smooth scanning and an API that was not too hard to set up. The big pain point is the camera experience: some users get stuck in loops trying to take a good photo, and lighting or glare can cause failures. We have also... [Read more](/discussions/how-do-you-reduce-camera-and-lighting-issues-when-using-jumio-for-id-verification) [ Identity Verification Software ](https://www.g2.com/tags/identity-verification-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Jumio+questions+and+get+answers+from+expert+users+in+our+Jumio+Discussions+section.&title=Jumio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fjumio%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Jumio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fjumio%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fjumio%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Jumio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fjumio%2Fdiscuss%0aAsk+Jumio+questions+and+get+answers+from+expert+users+in+our+Jumio+Discussions+section.) 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