G2 reviewers report that Jaspersoft excels in user satisfaction, with a significantly higher overall score compared to Pentaho. Users appreciate its balance of power, flexibility, and cost, particularly for organizations needing embedded reporting without the overhead of heavy business intelligence.
According to verified reviews, Jaspersoft's implementation process is praised for its ease, with users noting that installation and configuration are straightforward. This is in contrast to Pentaho, where some users have faced challenges in setup, despite its user-friendly features for building reports and dashboards.
Users say that Jaspersoft provides excellent support, with quick issue resolution and helpful documentation. This level of support is highlighted as a key advantage, while Pentaho's support, although decent, does not receive the same level of acclaim, with some users expressing a desire for more responsive assistance.
Reviewers mention that Jaspersoft's reporting capabilities are robust, featuring advanced scheduling and secure report delivery options. In comparison, while Pentaho offers strong visualization and dashboard features, some users feel it lacks the same depth in operational reporting.
G2 reviewers highlight Jaspersoft's ease of administration, which is rated higher than Pentaho's. Users find Jaspersoft's administrative tasks manageable, allowing them to focus on data analysis rather than system maintenance, whereas Pentaho users have reported more difficulties in this area.
According to recent user feedback, both products are well-regarded for their data handling capabilities, but Jaspersoft stands out with its superior integration APIs, making it easier for users to connect with other systems. Pentaho, while capable, has received feedback indicating that its integration options could be more robust.
Pricing
Entry-Level Pricing
Jaspersoft
No pricing available
Pentaho
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Free Trial
Jaspersoft
Free Trial is available
Pentaho
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Ratings
Meets Requirements
8.3
180
8.2
47
Ease of Use
8.0
182
7.7
47
Ease of Setup
7.4
148
6.6
18
Ease of Admin
8.1
115
6.6
18
Quality of Support
8.1
175
7.8
42
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