# Infinity Call Tracking vs ResponseTap Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Infinity Call Tracking has a slight edge in overall user satisfaction, reflected in its higher G2 Score. Users appreciate the platform's robust data integration capabilities, noting that it works seamlessly with CRM systems and other tracking tools, enhancing their overall experience.
- **Users say** that ResponseTap excels in ease of use, with many highlighting its intuitive interface and straightforward setup process. Recent feedback emphasizes how easy it is to navigate the website and generate insightful reports, making it a great choice for those who prioritize user-friendly design.
- **Reviewers mention** that Infinity Call Tracking has made significant strides in its product roadmap, providing valuable data in a more accessible format. This improvement has impressed users who previously viewed it as a basic tool, showcasing its evolution into a more comprehensive analytics platform.
- **According to verified reviews** , ResponseTap stands out for its exceptional customer support, with users praising the team's responsiveness and willingness to tailor solutions to meet specific needs. This level of support has been particularly beneficial for businesses looking to track offline conversions effectively.
- **Users highlight** that while both platforms offer strong features, Infinity Call Tracking's advanced reporting capabilities and call data management are particularly noteworthy. Reviewers appreciate the depth of insights available, which they find comparable to more established analytics tools.
- **G2 reviewers indicate** that while ResponseTap has a strong focus on small businesses, Infinity Call Tracking is better suited for mid-market companies, as reflected in its user base. This distinction may influence buyers depending on their business size and specific tracking needs.



| | Infinity Call Tracking | ResponseTap | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 157 | 89 | 
| **Largest Market Segment** | Mid-Market (43.8% of reviews) | Small-Business (42.2% of reviews) | 
| **Entry Level Price** | £249.00 | No pricing available | 

---
## Top Pros & Cons

### Infinity Call Tracking

Pros:
- Customer Support (20 reviews)
- Call Tracking (17 reviews)

Cons:
- Expensive (5 reviews)
- Inaccurate Reporting (4 reviews)

### ResponseTap

**Not enough data**

---
## Ratings Comparison
| Rating | Infinity Call Tracking | ResponseTap | 
|---|---|---|
  | **Meets Requirements** | 8.9 (122 reviews) | 9.1 (71 reviews) | 
  | **Ease of Use** | 8.6 (126 reviews) | 8.5 (71 reviews) | 
  | **Ease of Setup** | 8.4 (75 reviews) | 8.1 (48 reviews) | 
  | **Ease of Admin** | 8.6 (70 reviews) | 8.0 (50 reviews) | 
  | **Quality of Support** | 9.4 (121 reviews) | 9.2 (70 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (70 reviews) | 9.1 (50 reviews) | 
  | **Product Direction (% positive)** | 9.0 (117 reviews) | 9.3 (70 reviews) | 

---
## Pricing

### Infinity Call Tracking

#### Entry-Level Pricing

Plan: Essentials

Price: £249.00

Description: Starting from..

Key Features:
- Plug your attribution gap with visitor level call tracking
- Integrate data with Google Analytics and your Google, Microsoft, and Meta ads accounts
- Contract Length: Monthly Rolling

[Browse all 3 editions](https://www.g2.com/products/infinity-call-tracking/pricing)

#### Free Trial

No

### ResponseTap

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Infinity Call Tracking** | 8.5/10 | 22 |
| **ResponseTap** | N/A | N/A |

#### Call Analytics

| Feature | Infinity Call Tracking | ResponseTap | 
|---|---|---|
| **Call Recording** | 9.3 (21 reviews) | Not enough data | 
| **Machine Learning** | 7.8 (17 reviews) | Not enough data | 
| **Call Analysis** | 8.6 (20 reviews) | Not enough data | 
| **Lead Qualification** | 8.2 (19 reviews) | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Infinity Call Tracking | ResponseTap | 
|---|---|---|
| **Customer Scoring** | 8.3 (16 reviews) | Not enough data | 
| **Speech-to-Text** | 8.6 (17 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Infinity Call Tracking | ResponseTap | 
|---|---|---|
| **AI Text Summarization** | 8.3 (13 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Infinity Call Tracking | ResponseTap | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **Infinity Call Tracking** | N/A | N/A |
| **ResponseTap** | N/A | N/A |

#### Generative AI

| Feature | Infinity Call Tracking | ResponseTap | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Inbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Infinity Call Tracking** | 8.6/10 | 97 |
| **ResponseTap** | 8.8/10 | 57 |

#### Phone Number Management

| Feature | Infinity Call Tracking | ResponseTap | 
|---|---|---|
| **Local Phone Numbers** | 9.0 (82 reviews) | 9.1 (42 reviews) | 
| **Toll-Free Numbers** | 8.7 (63 reviews) | 9.2 (31 reviews) | 
| **Port Existing Numbers** | 8.2 (61 reviews) | 9.3 (29 reviews) | 

#### Tracking

| Feature | Infinity Call Tracking | ResponseTap | 
|---|---|---|
| **Visitor & Keyword Tracking** | 8.8 (85 reviews) | 8.6 (45 reviews) | 
| **Dynamic Number Insertion** | 9.2 (86 reviews) | 9.0 (46 reviews) | 
| **Multi-Channel Call Attribution** | 8.8 (82 reviews) | 8.9 (43 reviews) | 

#### Analytics

| Feature | Infinity Call Tracking | ResponseTap | 
|---|---|---|
| **Call Data** | 9.1 (86 reviews) | 8.8 (50 reviews) | 
| **Call Recording** | 9.0 (63 reviews) | 8.7 (31 reviews) | 
| **Advanced Reporting** | 8.6 (77 reviews) | 8.9 (38 reviews) | 
| **Conversation Intelligence** | 7.7 (48 reviews) | Not enough data | 

#### Call Routing

| Feature | Infinity Call Tracking | ResponseTap | 
|---|---|---|
| **IVR** | 8.3 (54 reviews) | 8.0 (22 reviews) | 
| **Call Scheduling** | 7.8 (43 reviews) | 8.6 (11 reviews) | 
| **Geo-Routing** | 8.1 (50 reviews) | 8.8 (10 reviews) | 

#### Administration

| Feature | Infinity Call Tracking | ResponseTap | 
|---|---|---|
| **Martech Integrations** | 8.1 (51 reviews) | Not enough data | 
| **Privacy, Security, and Compliance** | 9.0 (65 reviews) | Not enough data | 
| **Performance and Reliability** | 9.1 (73 reviews) | Not enough data | 

#### Agentic AI - Inbound Call Tracking

| Feature | Infinity Call Tracking | ResponseTap | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking)

**Unique to Infinity Call Tracking (2):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics)



---
## Reviewer Demographics

### By Company Size

| Segment | Infinity Call Tracking | ResponseTap | 
|---|---|---|
| **Small-Business** | 29.2% | 42.2% | 
| **Mid-Market** | 43.8% | 42.2% | 
| **Enterprise** | 27.1% | 15.7% | 

### By Industry

#### Infinity Call Tracking

- **Leisure, Travel & Tourism:** 13.7%
- **Marketing and Advertising:** 10.3%
- **Automotive:** 8.2%
- **Construction:** 7.5%
- **Hospital & Health Care:** 6.8%
- **Telecommunications:** 4.8%
- **Retail:** 4.8%
- **Real Estate:** 4.8%
- **Information Technology and Services:** 3.4%
- **Financial Services:** 2.7%
- **Other:** 32.9%

#### ResponseTap

- **Marketing and Advertising:** 28.9%
- **Automotive:** 7.2%
- **Real Estate:** 7.2%
- **Education Management:** 6.0%
- **Leisure, Travel & Tourism:** 6.0%
- **Construction:** 4.8%
- **Financial Services:** 3.6%
- **Consumer Services:** 2.4%
- **Electrical/Electronic Manufacturing:** 2.4%
- **Health, Wellness and Fitness:** 2.4%
- **Other:** 28.9%

---
## Alternatives

### Alternatives to Infinity Call Tracking

- [Invoca](https://www.g2.com/products/invoca/reviews) — 4.5/5 stars (967 reviews)
- [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1715 reviews)
- [CTM](https://www.g2.com/products/ctm-ctm/reviews) — 4.5/5 stars (758 reviews)
- [WhatConverts](https://www.g2.com/products/whatconverts/reviews) — 4.9/5 stars (301 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)
- [Salesken](https://www.g2.com/products/salesken/reviews) — 4.9/5 stars (396 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13789 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25777 reviews)
- [Ozonetel](https://www.g2.com/products/ozonetel/reviews) — 4.6/5 stars (624 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9642 reviews)

### Alternatives to ResponseTap

- [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1715 reviews)
- [Invoca](https://www.g2.com/products/invoca/reviews) — 4.5/5 stars (967 reviews)
- [CTM](https://www.g2.com/products/ctm-ctm/reviews) — 4.5/5 stars (758 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)
- [800.com](https://www.g2.com/products/800-com/reviews) — 4.7/5 stars (936 reviews)
- [WhatConverts](https://www.g2.com/products/whatconverts/reviews) — 4.9/5 stars (301 reviews)
- [Marchex](https://www.g2.com/products/marchex/reviews) — 4.1/5 stars (184 reviews)
- [Ringba](https://www.g2.com/products/ringba/reviews) — 4.9/5 stars (156 reviews)
- [Phonexa](https://www.g2.com/products/phonexa/reviews) — 4.9/5 stars (162 reviews)
- [CallFire](https://www.g2.com/products/callfire/reviews) — 4.4/5 stars (84 reviews)

---
## Top Discussions

### Infinity Call Tracking

- Title: [Do you recommend Infinity Call Tracking for businesses looking to improve their call analytics?](https://www.g2.com/discussions/do-you-recommend-infinity-call-tracking-for-businesses-looking-to-improve-their-call-analytics) — 1 comment
  > **Top comment:** "Yes, absolutely. For us, it was a game-changer."

### ResponseTap

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/infinity-call-tracking-vs-responsetap)