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# Infinity Call Tracking vs ResponseTap Comparison - What are their main differences?

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Infinity Call TrackingResponseTap[+ Add Product](#)

Reviews

**Infinity Call Tracking** [

4.6/5(168)

](https://www.g2.com/products/infinity-call-tracking/reviews#reviews)

**ResponseTap** [

4.5/5(89)

](https://www.g2.com/products/responsetap/reviews#reviews)

Pricing

**Infinity Call Tracking**
 **£249.00** · Essentials

**ResponseTap**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Infinity Call Tracking**
2 months

Based on 6 responses

**ResponseTap**
1 monthFaster

Based on 16 responses

Return on Investment

**Infinity Call Tracking**
9 months3 months sooner

Based on 6 responses

**ResponseTap**
12 months

Based on 10 responses

Perceived Cost

**Infinity Call Tracking**
$$$$$

**ResponseTap**
$$$$$

Average Discount

**Infinity Call Tracking**
8%

**ResponseTap**
Not enough reviews yet

 ![Infinity Call Tracking](https://images.g2crowd.com/uploads/product/hd_favicon/1552321690/infinity-call-tracking.jpg "Infinity Call Tracking")

 ![ResponseTap](https://images.g2crowd.com/uploads/product/hd_favicon/1490870799/responsetap.svg "ResponseTap")

G2 offers free advice on this comparison.

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Pros & Cons

**Infinity Call Tracking**
[
Customer Support (20)
](https://www.g2.com/products/infinity-call-tracking/reviews?filters%5Bsentiment_snippet%5D=1348469&qs=pros-and-cons#reviews)[
Call Tracking (17)
](https://www.g2.com/products/infinity-call-tracking/reviews?filters%5Bsentiment_snippet%5D=1348559&qs=pros-and-cons#reviews)[
Expensive (5)
](https://www.g2.com/products/infinity-call-tracking/reviews?filters%5Bsentiment_snippet%5D=2094946&qs=pros-and-cons#reviews)[
Inaccurate Reporting (4)
](https://www.g2.com/products/infinity-call-tracking/reviews?filters%5Bsentiment_snippet%5D=2094937&qs=pros-and-cons#reviews)

**ResponseTap**
Not enough data

Integrations

**Infinity Call Tracking**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c185744c5a348e3dc26961d0528be28a/ab-tasty.png "Product Avatar Image")

AB Tasty

](https://www.g2.com/products/ab-tasty/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c8a615694573f0625c461def065b503e/acquisio.png "Product Avatar Image")

Acquisio

](https://www.g2.com/products/acquisio/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a7938ffd6497884772dc39786f9e1e2/adobe-analytics.png "Product Avatar Image")

Adobe Analytics

](https://www.g2.com/products/adobe-analytics/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_91a2cb250ebeb19e8e9321e21b959584/awin-com%282%29.png "Product Avatar Image")

Awin

](https://www.g2.com/products/awin-com/reviews)[
View all
](https://www.g2.com/products/infinity-call-tracking/integrations)

**ResponseTap**
Not enough data

Screenshots

**Infinity Call Tracking**
 ![Infinity Call Tracking screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/141190/Infinity-Hub-Conversation-Analytics-Overview.gif)

**ResponseTap**
No screenshot available

Ratings

Meets Requirements

**Infinity Call Tracking**

8.9

8.9133

**ResponseTap**

9.1

9.171

Ease of Use

**Infinity Call Tracking**

8.6

8.6137

**ResponseTap**

8.5

8.571

Ease of Setup

**Infinity Call Tracking**

8.4

8.483

**ResponseTap**

8.1

8.148

Ease of Admin

**Infinity Call Tracking**

8.6

8.676

**ResponseTap**

8.0

8.050

Quality of Support

**Infinity Call Tracking**

9.4

9.4132

**ResponseTap**

9.2

9.270

Has the product been a good partner in doing business?

**Infinity Call Tracking**

9.3

9.376

**ResponseTap**

9.1

9.150

Product Direction (% positive)

**Infinity Call Tracking**

9.0

9.0127

**ResponseTap**

9.3

9.370

Features

Inbound Call Tracking[Hide 61 FeaturesShow 61 Features](javascript:void(0);)

8.7

107

8.8

57

Phone Number Management

Local Phone Numbers

9.1(tied score)

82

9.1(tied score)

42

Toll-Free Numbers

8.9

63

9.2(won by 0.3)

31

Port Existing Numbers

8.3

60

9.3(won by 1.0)

29

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Tracking

Visitor & Keyword Tracking

8.9(won by 0.3)

89

8.6

45

Dynamic Number Insertion

9.2(won by 0.2)

88

9.0

46

Multi-Channel Call Attribution

8.8

87

8.9(won by 0.1)

43

Activity Tracking

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

ROI Tracking

Not enough data

Not enough data

Analytics

Call Data

9.1(won by 0.3)

87

8.8

50

Call Recording

9.0(won by 0.3)

64

8.7

31

Advanced Reporting

8.6

81

8.9(won by 0.3)

38

Conversation Intelligence

7.7(won by default)

48

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Call Routing

IVR

8.4(won by 0.4)

54

8.0

22

Call Scheduling

8.0

42

8.6(won by 0.6)

11

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Geo-Routing

8.3

49

8.8(won by 0.5)

10

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Call Routing

Not enough data

Not enough data

Administration

Martech Integrations

8.2(won by default)

53

Not enough data

Privacy, Security, and Compliance

9.0(won by default)

64

Not enough data

Performance and Reliability

9.1(won by default)

77

Not enough data

Agentic AI - Inbound Call Tracking

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Additional Functionality

Activity Dashboard

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

API

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Call Scoring

Not enough data

Not enough data

Call Whispering

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Call Tracking Metrics

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Call Transcription

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Call Disposition

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Conversation Intelligence[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

8.8

24

Not enough data

Call Analytics

Call Recording

9.4(won by default)

22

Not enough data

Machine Learning

8.2(won by default)

18

Not enough data

Call Analysis

8.7(won by default)

21

Not enough data

Lead Qualification

8.7(won by default)

18

Not enough data

Trend Analysis

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Artificial Intelligence - Conversation Intelligence

Customer Scoring

8.9(won by default)

15

Not enough data

Speech-to-Text

8.8(won by default)

17

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Generative AI

AI Text Summarization

8.9(won by default)

14

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Conversation Intelligence

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Additional Functionality

Performance Metrics

Not enough data

Not enough data

Keyword Filtering

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

For Contact Centers

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Playbooks

Not enough data

Not enough data

Employee Coaching Tools

Not enough data

Not enough data

Text Mining

Not enough data

Not enough data

Trend/Problem Indicators

Not enough data

Not enough data

Notes Management

Not enough data

Not enough data

Retention Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Intent Recognition

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Show 2 feature categories with incomplete data

Call & Contact Center[Hide 47 FeaturesShow 47 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Call Reporting

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Call Whispering

Not enough data

Not enough data

Callback Scheduling

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Call Tagging

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Call Transcription

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Manual Dialer

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Progressive Dialer

Not enough data

Not enough data

Voice Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Call Logging

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Outbound Call Center

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

API

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

AI Summarization

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Inbound Call Center

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Blended Call Center

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Speech Analytics[Hide 75 FeaturesShow 75 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Live Chat

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Call Tagging

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Scheduled Recording

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Call Reporting

Not enough data

Not enough data

Call Transcription

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Call Disposition

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Recording

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

On-Demand Recording

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Audio Capture

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Self-Service Search

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Request Assignment

Not enough data

Not enough data

Speech-to-Text Analysis

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Customer Service Analytics

Not enough data

Not enough data

Quality Assurance

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Language Detection

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Infinity Call Tracking](https://images.g2crowd.com/uploads/product/hd_favicon/1552321690/infinity-call-tracking.jpg "Infinity Call Tracking")](https://www.g2.com/products/infinity-call-tracking/reviews)

Infinity Call Tracking

Small-Business(50 or fewer emp.)

27.7%

Mid-Market(51-1000 emp.)

41.9%

Enterprise(\> 1000 emp.)

30.3%

[![ResponseTap](https://images.g2crowd.com/uploads/product/hd_favicon/1490870799/responsetap.svg "ResponseTap")](https://www.g2.com/products/responsetap/reviews)

ResponseTap

Small-Business(50 or fewer emp.)

42.2%

Mid-Market(51-1000 emp.)

42.2%

Enterprise(\> 1000 emp.)

15.7%

Small-Business

(50 or fewer emp.)

27.7%

42.2%

Mid-Market

(51-1000 emp.)

41.9%

42.2%

Enterprise

(\> 1000 emp.)

30.3%

15.7%

Reviewers' Industry

[![Infinity Call Tracking](https://images.g2crowd.com/uploads/product/hd_favicon/1552321690/infinity-call-tracking.jpg "Infinity Call Tracking")](https://www.g2.com/products/infinity-call-tracking/reviews)
Infinity Call Tracking

Leisure, Travel & Tourism

12.7%

Automotive

9.6%

Marketing and Advertising

9.6%

Hospital & Health Care

7.6%

Construction

7.0%

Other

53.5%

[![ResponseTap](https://images.g2crowd.com/uploads/product/hd_favicon/1490870799/responsetap.svg "ResponseTap")](https://www.g2.com/products/responsetap/reviews)
ResponseTap

Marketing and Advertising

28.9%

Automotive

7.2%

Real Estate

7.2%

Education Management

6.0%

Leisure, Travel & Tourism

6.0%

Other

44.6%

FAQs

## Infinity Call Tracking vs ResponseTap FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between ResponseTap vs Infinity Call Tracking?

Infinity Call Tracking stands out for its higher G2 rating, larger review volume, and more frequent reviewer-cited strengths in integrations and analytics, while ResponseTap is noted for its strong support and ease of use.

| | [ResponseTap](https://www.g2.com/products/responsetap/reviews) | [Infinity Call Tracking](https://www.g2.com/products/infinity-call-tracking/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.5/5 (89 reviews) | 4.6/5 (167 reviews) |
| Largest Segment | Mid-Market | Small-Business |
| Ease of Setup score | 8.1 | 8.4 |
| Quality of Support score | 9.2 | 9.4 |
| Top Reviewer-Cited Strength | Customer support and ease of use | Customer support (20 mentions), integrations (12 mentions), analytics (7 mentions) |

### How do the pricing models of ResponseTap and Infinity Call Tracking compare?

Infinity Call Tracking is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to ResponseTap.

- **ResponseTap:** Reviewers note that the price is high and challenging to scale for smaller clients.
- **Infinity Call Tracking:** Reviewers describe it as more expensive than some alternatives but consistently highlight that the value justifies the cost.
- **Switching reasons:** Recent reviews mention switching from ResponseTap to Infinity Call Tracking for better value and more robust integrations.

### What are the best alternatives to ResponseTap and Infinity Call Tracking?

The top three alternatives to ResponseTap and Infinity Call Tracking are Invoca, CallRail, and Infinity Call Tracking.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [ResponseTap](https://www.g2.com/products/responsetap/reviews) | 4.5/5 (89 reviews) | Mid-Market | Price is high and tough to scale for smaller clients | Customer support and ease of use |
| [Infinity Call Tracking](https://www.g2.com/products/infinity-call-tracking/reviews) | 4.6/5 (167 reviews) | Small-Business | More expensive than cheaper alternatives, but value is justified | Customer support (20 mentions), integrations (12 mentions), analytics (7 mentions) |
| [Invoca](https://www.g2.com/products/invoca/reviews) | 4.5/5 (967 reviews) | Small-Business | — | — |
| [CallRail](https://www.g2.com/products/callrail/reviews) | 4.5/5 (1835 reviews) | Small-Business | — | — |

### Which Inbound Call Tracking features should I prioritize when comparing ResponseTap and Infinity Call Tracking?

Buyers should prioritize integrations, analytics and reporting, ease of setup, customer support, and call attribution features when comparing ResponseTap and Infinity Call Tracking.

- **Integrations:** Infinity Call Tracking is cited for integrations in 12 reviews, including Google Ads and Data Studio; ResponseTap is noted for Salesforce integration in recent reviews.
- **Analytics and reporting:** Infinity Call Tracking has 7 mentions for analytics and 15 for reporting; ResponseTap is frequently praised for insightful and easy-to-download reports.
- **Ease of setup:** Infinity Call Tracking scores 8.4, ResponseTap 8.1 on Ease of Setup.
- **Customer support:** Infinity Call Tracking has 20 all-time mentions for customer support; ResponseTap is consistently praised for support in recent reviews.
- **Call attribution:** Both products are highlighted for call attribution and tracking, with Infinity Call Tracking receiving 17 mentions for call tracking.

### What are the pros and cons of ResponseTap vs Infinity Call Tracking?

Infinity Call Tracking's headline strength is integrations and analytics, while ResponseTap is most often praised for customer support and ease of use.

- **ResponseTap strengths:** Reviewers highlight customer support, ease of use, and insightful reporting.
- **ResponseTap trade-offs:** Price is considered high and challenging for smaller clients; some reviewers mention the interface can be clunky or dated.
- **Infinity Call Tracking strengths:** Customer support (20 mentions), integrations (12 mentions), analytics (7 mentions), and reporting (15 mentions) are frequently cited; reviewers also note ease of use and setup.
- **Infinity Call Tracking trade-offs:** Described as more expensive than some alternatives (5 mentions); some reviewers mention the interface can be confusing or outdated, and advanced features may have a learning curve.

### Is ResponseTap or Infinity Call Tracking better for small businesses?

Infinity Call Tracking is better suited for small businesses, as it is most frequently reviewed by small-business users and receives strong positive sentiment from this segment.

- **ResponseTap:** Largest reviewer segment is Mid-Market; small-business reviewers note that pricing can be a challenge for smaller clients.
- **Infinity Call Tracking:** Largest reviewer segment is Small-Business; reviewers in this segment consistently praise its value, integrations, and support.

### Which Inbound Call Tracking platform has better integrations?

Infinity Call Tracking is favored by reviewers for integrations, with more frequent and diverse integration mentions than ResponseTap.

- **ResponseTap:** Reviewers mention Salesforce integration in recent reviews.
- **Infinity Call Tracking:** Google Ads (6 mentions), Data Studio (3 mentions), and Google Analytics (2 mentions) are cited as key integrations.

### How do ResponseTap and Infinity Call Tracking compare on customer support?

Infinity Call Tracking and ResponseTap are rated in near-parity for Quality of Support, with Infinity Call Tracking scoring 9.4 and ResponseTap 9.2.

- **ResponseTap:** Reviewers consistently praise the support team for being helpful, responsive, and proactive.
- **Infinity Call Tracking:** Customer support is cited in 20 reviews, with many reviewers describing the team as knowledgeable, proactive, and quick to resolve issues.

### Which is easier to implement, ResponseTap or Infinity Call Tracking?

Infinity Call Tracking has a slight edge in Ease of Setup, scoring 8.4 versus ResponseTap's 8.1, but both products are rated highly for implementation.

- **ResponseTap:** Reviewers describe setup as straightforward, with minimal developer involvement and helpful support during onboarding.
- **Infinity Call Tracking:** Reviewers highlight easy setup, clear steps, and responsive support, with several noting that setup is simple even for non-technical users.

### Which product has better IVR?

Both ResponseTap and Infinity Call Tracking offer IVR, but reviewers note that ResponseTap's IVR could be improved, while Infinity Call Tracking receives fewer IVR-specific critiques.

- **ResponseTap:** Reviewers mention that the IVR functionality could be better and that after-call IVR does not always work properly.
- **Infinity Call Tracking:** No significant negative feedback on IVR in recent reviews; reviewers focus on call tracking and analytics features.

Alternatives

**Infinity Call Tracking Alternatives**

 ![Invoca](https://images.g2crowd.com/uploads/product/hd_favicon/c6e9b5ea6ac9e55009255de6b07777be/invoca.svg "Invoca")

[
Invoca
](/products/invoca/reviews)

 ![CallRail](https://images.g2crowd.com/uploads/product/hd_favicon/dc5a7c4a387a7c639e8eb054c965ecb7/callrail.svg "CallRail")

[
CallRail
](/products/callrail/reviews)

 ![CTM](https://images.g2crowd.com/uploads/product/hd_favicon/f8984d08f540c0a6a89f905048bb0abb/ctm-ctm.svg "CTM")

[
CTM (formerly...
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 ![WhatConverts](https://images.g2crowd.com/uploads/product/hd_favicon/d92d25660d9b18514f14665d75e06d95/whatconverts.svg "WhatConverts")

[
WhatConverts
](/products/whatconverts/reviews)

**ResponseTap Alternatives**

 ![CallRail](https://images.g2crowd.com/uploads/product/hd_favicon/dc5a7c4a387a7c639e8eb054c965ecb7/callrail.svg "CallRail")

[
CallRail
](/products/callrail/reviews)

 ![Invoca](https://images.g2crowd.com/uploads/product/hd_favicon/c6e9b5ea6ac9e55009255de6b07777be/invoca.svg "Invoca")

[
Invoca
](/products/invoca/reviews)

 ![CTM](https://images.g2crowd.com/uploads/product/hd_favicon/f8984d08f540c0a6a89f905048bb0abb/ctm-ctm.svg "CTM")

[
CTM (formerly...
](/products/ctm-ctm/reviews)

 ![Revenue.io](https://images.g2crowd.com/uploads/product/hd_favicon/751abf86d128bfc8421ddb82f7bb9b67/revenue-io.svg "Revenue.io")

[
Revenue.io
](/products/revenue-io/reviews)