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Compare Infinity Call Tracking and ResponseTap 
At a Glance
Market Segments
Mid-Market (43.8% of reviews)
Small-Business (42.2% of reviews)
Entry-Level Pricing
£249.00
No pricing available
Infinity Call Tracking
Star Rating
(157)4.6 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
£249.00
Browse all 3 pricing plansResponseTap
Star Rating
(89)4.5 out of 5
Market Segments
Small-Business (42.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ResponseTapSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Infinity Call Tracking has a slight edge in overall user satisfaction, reflected in its higher G2 Score. Users appreciate the platform's robust data integration capabilities, noting that it works seamlessly with CRM systems and other tracking tools, enhancing their overall experience.
- Users say that ResponseTap excels in ease of use, with many highlighting its intuitive interface and straightforward setup process. Recent feedback emphasizes how easy it is to navigate the website and generate insightful reports, making it a great choice for those who prioritize user-friendly design.
- Reviewers mention that Infinity Call Tracking has made significant strides in its product roadmap, providing valuable data in a more accessible format. This improvement has impressed users who previously viewed it as a basic tool, showcasing its evolution into a more comprehensive analytics platform.
- According to verified reviews, ResponseTap stands out for its exceptional customer support, with users praising the team's responsiveness and willingness to tailor solutions to meet specific needs. This level of support has been particularly beneficial for businesses looking to track offline conversions effectively.
- Users highlight that while both platforms offer strong features, Infinity Call Tracking's advanced reporting capabilities and call data management are particularly noteworthy. Reviewers appreciate the depth of insights available, which they find comparable to more established analytics tools.
- G2 reviewers indicate that while ResponseTap has a strong focus on small businesses, Infinity Call Tracking is better suited for mid-market companies, as reflected in its user base. This distinction may influence buyers depending on their business size and specific tracking needs.
Pricing
Entry-Level Pricing
Infinity Call Tracking
Essentials
£249.00
Starting from..
- Plug your attribution gap with visitor level call tracking
- Integrate data with Google Analytics and your Google, Microsoft, and Meta ads accounts
- Contract Length: Monthly Rolling
ResponseTap
No pricing availableFree Trial
Infinity Call Tracking
No trial information availableResponseTap
No trial information availableRatings
Meets Requirements
8.9
122
9.1
71
Ease of Use
8.6
126
8.5
71
Ease of Setup
8.4
75
8.1
48
Ease of Admin
8.6
70
8.0
50
Quality of Support
9.4
121
9.2
70
Has the product been a good partner in doing business?
9.3
70
9.1
50
Product Direction (% positive)
9.0
117
9.3
70
Features by Category
Call Analytics
9.3
21
Not enough data
7.8
17
Not enough data
8.6
20
Not enough data
8.2
19
Not enough data
Agent Performance Management
8.3
16
Not enough data
8.6
17
Not enough data
7.8
15
Not enough data
Generative AI
8.3
13
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Phone Number Management
9.0
82
9.1
42
8.7
63
9.2
31
8.2
61
9.3
29
Tracking
8.8
85
8.6
45
9.2
86
9.0
46
8.8
82
8.9
43
Analytics
9.1
86
8.8
50
9.0
63
8.7
31
8.6
77
8.9
38
7.7
48
Not enough data
Call Routing
8.3
54
8.0
22
7.8
43
8.6
11
8.1
50
8.8
10
Administration
8.1
51
Not enough data
9.0
65
Not enough data
9.1
73
Not enough data
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Infinity Call Tracking and ResponseTap are categorized as Inbound Call Tracking
Unique Categories
Infinity Call Tracking is categorized as Conversation Intelligence and Speech Analytics
ResponseTap has no unique categories
Reviews
Reviewers' Company Size
Infinity Call Tracking
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ResponseTap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Leisure, Travel & Tourism
13.7%
Marketing and Advertising
10.3%
Automotive
8.2%
Construction
7.5%
Hospital & Health Care
6.8%
Other
53.4%
Marketing and Advertising
28.9%
Real Estate
7.2%
Automotive
7.2%
Leisure, Travel & Tourism
6.0%
Education Management
6.0%
Other
44.6%
Alternatives
Discussions
Infinity Call Tracking has no discussions with answers
ResponseTap has no discussions with answers
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