Introducing G2.ai, the future of software buying.Try now
Compare Infinity Call Tracking and ResponseTap 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Fathom
Visit Website
At a Glance
Market Segments
Mid-Market (43.4% of reviews)
Small-Business (42.2% of reviews)
Entry-Level Pricing
£249.00
No pricing available
Infinity Call Tracking
Star Rating
(156)4.6 out of 5
Market Segments
Mid-Market (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
£249.00
Browse all 3 pricing plansResponseTap
Star Rating
(89)4.5 out of 5
Market Segments
Small-Business (42.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ResponseTapSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ResponseTap excels in Lead Qualification with a score of 9.5, indicating that it effectively helps businesses identify high-quality leads, while Infinity Call Tracking also performs well but slightly lower in this area.
- Reviewers mention that Infinity Call Tracking offers superior Call Analytics, particularly in Call Data and Call Recording, scoring 9.3 and 9.0 respectively, which users find essential for detailed performance insights.
- G2 users highlight that ResponseTap's Dynamic Number Insertion feature is highly rated at 9.0, making it easier for businesses to track the effectiveness of their marketing campaigns, whereas Infinity Call Tracking shines with a slightly higher score of 9.3 in the same category.
- Users on G2 indicate that Infinity Call Tracking has a better overall Quality of Support, scoring 9.6 compared to ResponseTap's 9.2, suggesting that users feel more supported when issues arise.
- Reviewers say that ResponseTap's Machine Learning capabilities are rated lower at 7.7, which may limit its effectiveness in automating insights from call data, while Infinity Call Tracking does not have a specific score for this feature but is noted for its robust analytics.
- Users report that both products have strong Phone Number Management features, but Infinity Call Tracking slightly edges out with a score of 9.2 for Local Phone Numbers, compared to ResponseTap's 9.1, indicating a slight preference for Infinity in this area.
Pricing
Entry-Level Pricing
Infinity Call Tracking
Essentials
£249.00
Starting from..
- Plug your attribution gap with visitor level call tracking
- Integrate data with Google Analytics and your Google, Microsoft, and Meta ads accounts
- Contract Length: Monthly Rolling
ResponseTap
No pricing availableFree Trial
Infinity Call Tracking
No trial information availableResponseTap
No trial information availableRatings
Meets Requirements
8.9
122
9.1
71
Ease of Use
8.6
125
8.5
71
Ease of Setup
8.4
74
8.1
48
Ease of Admin
8.6
70
8.0
50
Quality of Support
9.4
121
9.2
70
Has the product been a good partner in doing business?
9.3
70
9.1
50
Product Direction (% positive)
9.0
117
9.3
70
Features by Category
Call Analytics
9.3
21
Not enough data
7.8
17
Not enough data
8.6
20
Not enough data
8.2
19
Not enough data
Agent Performance Management
8.3
16
Not enough data
8.6
17
Not enough data
7.8
15
Not enough data
Generative AI
8.3
13
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Phone Number Management
9.0
82
9.1
42
8.7
63
9.2
31
8.2
61
9.3
29
Tracking
8.8
85
8.6
45
9.2
86
9.0
46
8.8
81
8.9
43
Analytics
9.1
86
8.8
50
9.0
63
8.7
31
8.6
76
8.9
38
7.7
48
Not enough data
Call Routing
8.3
54
8.0
22
7.8
43
8.6
11
8.1
50
8.8
10
Administration
8.0
50
Not enough data
9.0
65
Not enough data
9.1
73
Not enough data
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Infinity Call Tracking and ResponseTap are categorized as Inbound Call Tracking
Unique Categories
Infinity Call Tracking is categorized as Conversation Intelligence and Speech Analytics
ResponseTap has no unique categories
Reviews
Reviewers' Company Size
Infinity Call Tracking
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ResponseTap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Leisure, Travel & Tourism
13.8%
Marketing and Advertising
10.3%
Automotive
8.3%
Construction
7.6%
Hospital & Health Care
6.9%
Other
53.1%
Marketing and Advertising
28.9%
Real Estate
7.2%
Automotive
7.2%
Leisure, Travel & Tourism
6.0%
Education Management
6.0%
Other
44.6%
Discussions
Infinity Call Tracking has no discussions with answers
ResponseTap has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
