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Compare IDrive Online and SaaS Backup, Object Storage e2 and Synology Data Protection Solutions 
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At a Glance
Market Segments
Small-Business (93.5% of reviews)
Small-Business (80.6% of reviews)
Entry-Level Pricing
$99.50 Per Year
No pricing available
IDrive Online and SaaS Backup, Object Storage e2
Star Rating
(1,789)4.4 out of 5
Market Segments
Small-Business (93.5% of reviews)
Pros & Cons
Entry-Level Pricing
$99.50 Per Year
Browse all 9 pricing plansSynology Data Protection Solutions
Star Rating
(37)4.5 out of 5
Market Segments
Small-Business (80.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Synology Data Protection SolutionsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IDrive Online Backup excels in file server backup with a score of 9.3, while Synology Active Backup Suite is slightly behind at 9.2, indicating a strong preference for IDrive in this area.
- Reviewers mention that Synology Active Backup Suite offers superior virtual machine backup capabilities, scoring 9.0 compared to IDrive's 7.8, making it a better choice for businesses heavily reliant on virtual environments.
- G2 users highlight that IDrive Online Backup has a robust real-time sync feature with a score of 8.5, which is essential for users needing immediate data updates, while Synology lacks this specific functionality.
- Users on G2 appreciate Synology's scheduled backups, which received a high score of 9.4, indicating that it provides more flexibility and reliability in managing backup schedules compared to IDrive's 8.9.
- Reviewers say that IDrive's disaster recovery feature is rated at 8.9, which is competitive, but Synology's score of 8.7 shows that both products are reliable, though IDrive has a slight edge in this area.
- Users report that Synology Active Backup Suite shines in cloud recovery with a score of 8.8, while IDrive's score of 9.2 indicates a stronger performance in this critical area, making it a preferred option for users focused on cloud solutions.
Pricing
Entry-Level Pricing
IDrive Online and SaaS Backup, Object Storage e2
IDrive Personal
$99.50
Per Year
One user, Backup unlimited computers
- Backup multiple computers and devices into a single account
Synology Data Protection Solutions
No pricing availableFree Trial
IDrive Online and SaaS Backup, Object Storage e2
Free Trial is available
Synology Data Protection Solutions
No trial information availableRatings
Meets Requirements
8.9
1,234
9.2
32
Ease of Use
8.7
1,265
9.3
34
Ease of Setup
9.0
755
8.7
29
Ease of Admin
8.9
379
9.2
25
Quality of Support
8.7
738
8.8
27
Has the product been a good partner in doing business?
9.0
313
8.8
26
Product Direction (% positive)
8.1
1,105
9.6
32
Features by Category
Compatibility
9.3
78
9.2
22
8.9
67
8.1
22
8.2
64
9.0
21
8.4
59
8.9
19
Management
9.5
70
8.9
22
9.2
70
9.0
18
9.5
81
9.1
21
9.1
74
9.2
21
8.6
70
8.8
21
Compliance
9.1
69
9.3
21
9.2
69
9.1
19
8.1
65
9.1
19
Agentic AI - Server Backup
8.5
12
Not enough data
8.1
12
Not enough data
7.7
13
Not enough data
7.4
12
Not enough data
7.8
12
Not enough data
7.4
12
Not enough data
Functionality
8.6
761
Not enough data
9.3
882
Not enough data
8.9
734
Not enough data
8.7
640
Not enough data
8.4
663
Not enough data
Compatibility
8.9
726
Not enough data
8.9
729
Not enough data
9.0
713
Not enough data
Management
8.4
617
Not enough data
9.0
698
Not enough data
9.0
689
Not enough data
Agentic AI - Online Backup
7.3
133
Not enough data
7.4
132
Not enough data
7.9
130
Not enough data
7.4
126
Not enough data
7.3
124
Not enough data
7.4
122
Not enough data
Functionality
8.1
9
Not enough data
9.1
9
Not enough data
8.1
9
Not enough data
7.3
8
Not enough data
Compatibility
8.3
8
Not enough data
6.9
7
Not enough data
7.6
7
Not enough data
Management
8.1
8
Not enough data
8.3
8
Not enough data
9.0
8
Not enough data
Agentic AI - SaaS Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
8.9
24
Not enough data
8.8
24
Not enough data
7.4
21
Management
Not enough data
9.1
25
Not enough data
8.9
25
Not enough data
8.3
25
Security
Not enough data
8.9
22
Not enough data
8.8
25
Not enough data
8.1
25
Agentic AI - File Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
174
8.9
21
9.2
181
8.8
18
8.6
170
8.3
20
8.6
167
8.1
19
8.7
163
8.9
18
Management
8.8
182
9.1
20
8.9
173
9.0
21
8.7
163
8.4
20
8.6
171
7.9
21
8.3
150
8.4
18
Agentic AI - Disaster Recovery
5.8
26
Not enough data
5.7
26
Not enough data
6.3
26
Not enough data
5.9
26
Not enough data
5.8
27
Not enough data
5.7
27
Not enough data
6.0
27
Not enough data
Functionality
8.7
66
Not enough data
9.2
68
Not enough data
8.4
80
Not enough data
Reliability
8.9
67
Not enough data
9.3
75
Not enough data
Security
9.2
72
Not enough data
9.1
67
Not enough data
8.8
72
Not enough data
Compatibility
9.0
69
Not enough data
9.0
68
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IDrive Online and SaaS Backup, Object Storage e2 and Synology Data Protection Solutions are categorized as Server Backup and Disaster Recovery
Unique Categories
IDrive Online and SaaS Backup, Object Storage e2 is categorized as Online Backup, Object Storage Solutions, and SaaS Backup
Synology Data Protection Solutions is categorized as File Recovery
Reviews
Reviewers' Company Size
IDrive Online and SaaS Backup, Object Storage e2
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Synology Data Protection Solutions
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Photography
8.6%
Information Technology and Services
8.1%
Computer Software
7.8%
Computer & Network Security
4.5%
Accounting
3.6%
Other
67.4%
Information Technology and Services
19.4%
Computer & Network Security
11.1%
Manufacturing
8.3%
Consulting
8.3%
Marketing and Advertising
8.3%
Other
44.4%
Alternatives
Discussions
Is IDrive reliable?
12 Comments
G2
yes very reliableRead more
How do I backup my data online?
8 Comments
MS
You install the idrive client on your computer, and then configure it to back up the folders you want on a...Read more
How do I backup my external hard drive to IDrive?
6 Comments
JN
Make sure you have the space allotted for the backup. Choose what and where it will pull the data for backing up. So if your external hard drive is drive E,...Read more
Synology Data Protection Solutions has no discussions with answers
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