Link copied to clipboard

# Heartland Payments+ vs TSYS Comparison - What are their main differences?

Share
[
Export
](/compare/heartland-payments/tsys/export.csv)

Heartland Payments+TSYS[+ Add Product](#)

Pricing

**Heartland Payments+**
No pricing available

**TSYS**
No pricing available

 ![Heartland Payments+](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9b231a59877c57e98dbb722921095eb1/heartland-payments.png "Heartland Payments+")

 ![TSYS](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6c713ee5967f88fa2534640c0a73b3d6/tsys.jpg "TSYS")

G2 offers free advice on this comparison.

Chat with an expert

How would you like to receive Software Advice?

 ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg)

FormAnswer questions at your own pace, no call required.

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)

AI AgentChat live and get a recommendation in minutes.

 ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg)

Phone CallTalk it through live with a software advisor.

**Pros & Cons**
from reviews

**Heartland Payments+**
[
Customer Support (1)
](https://www.g2.com/products/heartland-payments/reviews?filters%5Bsentiment_snippet%5D=2326261&qs=pros-and-cons#reviews)[
Easy Payments (1)
](https://www.g2.com/products/heartland-payments/reviews?filters%5Bsentiment_snippet%5D=2326224&qs=pros-and-cons#reviews)[
Excessive Fees (1)
](https://www.g2.com/products/heartland-payments/reviews?filters%5Bsentiment_snippet%5D=2326242&qs=pros-and-cons#reviews)[
Poor Customer Support (1)
](https://www.g2.com/products/heartland-payments/reviews?filters%5Bsentiment_snippet%5D=2326295&qs=pros-and-cons#reviews)

**TSYS**
Not enough data

**Ratings**
from reviews

Meets Requirements

**Heartland Payments+**

9.4

9.48

**TSYS**

8.9

8.917

Ease of Use

**Heartland Payments+**

9.0

9.08

**TSYS**

8.9

8.917

Ease of Setup

**Heartland Payments+**
Not enough data

**TSYS**

6.9

6.96

Ease of Admin

**Heartland Payments+**
Not enough data

**TSYS**

7.2

7.26

Quality of Support

**Heartland Payments+**

8.6

8.67

**TSYS**

9.2

9.216

Has the product been a good partner in doing business?

**Heartland Payments+**
Not enough data

**TSYS**

7.4

7.47

Product Direction (% positive)

**Heartland Payments+**

7.1

7.18

**TSYS**

4.6

4.615

**Features**
ratings from reviews

Payment Gateways[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

9.2

14

Payment Options

Instant Payment

10.0(won by 0.5)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

9.5

7

Accepted Credit Cards and Debit Cards

10.0(won by 1.4)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.6

11

Real-Time Payments

8.3

5

9.6(won by 1.3)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Coupons, Discounts, Promotions, and Gift Cards

Not enough data

8.9(won by default)

6

Recurring Billing

Not enough data

9.6(won by default)

8

Multi-Currency

Not enough data

9.0(won by default)

5

Self Service Portal

Not enough data

9.4(won by default)

6

ACH Payments and eCheck Processing

Not enough data

Not enough data

Split Payments

Not enough data

Not enough data

Administration

Reporting/Dashboards

10.0(won by 0.7)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

9.3

7

Payout Time

10.0(won by 1.4)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.6

7

Manual Payment Entry

10.0(won by 0.7)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

9.3

7

Dispute Resolution

9.3(won by 1.2)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

8

User, Role, and Access Management

Not enough data

9.4(won by default)

8

Omnichannel

Not enough data

8.6(won by default)

6

Levels 1 & 2

Not enough data

9.6(won by default)

8

Level 3

Not enough data

9.6(won by default)

8

Security

Fraud Protection Tools

9.7(won by 0.3)

5

9.4

11

Two-Factor Authentication

9.7(won by 0.4)

5

9.3

7

Data Tokenization

Not enough data

9.3(won by default)

9

POS Verification

Not enough data

9.4(won by default)

8

PCI Compliance

Not enough data

Not enough data

Development

Customization (Fields, Objects, and Layouts)

Not enough data

9.3(won by default)

7

APIs

Not enough data

9.2(won by default)

6

Accounting Software Integration

Not enough data

8.6(won by default)

6

E-Commerce Software Integration

Not enough data

9.2(won by default)

6

Platform

Performance and Reliability

Not enough data

9.4(won by default)

6

Internationalization - Currency/Language

Not enough data

9.3(won by default)

5

Internationalization - Operating Country

Not enough data

9.8(won by default)

7

PCI Regulation Compliance

Not enough data

9.7(won by default)

5

Supplemental Technology

Not enough data

9.7(won by default)

5

Accounting integration

Not enough data

Not enough data

E-commerce Integration

Not enough data

Not enough data

API / Integrations

Not enough data

Not enough data

Agentic AI - Payment Gateways

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Show 1 feature category with incomplete data

Payment Processing[Hide 73 FeaturesShow 73 Features](javascript:void(0);)

Not enough data

Not enough data

Payment Processing

Encryption

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Mobile Payments

Not enough data

Not enough data

Digital Wallet Integration

Not enough data

Not enough data

Debit/Credit Card Processing

Not enough data

Not enough data

Online Payments

Not enough data

Not enough data

Partial Payments

Not enough data

Not enough data

In-Person Payments

Not enough data

Not enough data

Digital Wallet Payments

Not enough data

Not enough data

Administration

Omnichannel

Not enough data

8.6(won by default)

6

Levels 1 & 2

Not enough data

9.6(won by default)

8

Level 3

Not enough data

9.6(won by default)

8

Reporting & Analytics

Not enough data

Not enough data

E-commerce Integration

Not enough data

Not enough data

Processing Fees

Not enough data

Not enough data

POS Integration

Not enough data

Not enough data

Payment Gateway Integration

Not enough data

Not enough data

ACH Payment Processing

Not enough data

Not enough data

Cryptocurrency Processing

Not enough data

Not enough data

Payment Options

Multi-Currency

Not enough data

9.0(won by default)

5

Self Service Portal

Not enough data

9.4(won by default)

6

Security

POS Verification

Not enough data

9.4(won by default)

8

Platform

Accounting integration

Not enough data

Not enough data

E-commerce Integration

Not enough data

Not enough data

Additional Functionality

Data Synchronization

Not enough data

Not enough data

Transaction Monitoring

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Contactless NFC

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

PCI Compliance

Not enough data

Not enough data

Credit Card Management

Not enough data

Not enough data

Fraud Detection

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Recurring/Subscription Billing

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Mobile Card Reader

Not enough data

Not enough data

Sales Tax Management

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Cash Management

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Multiple Payment Options

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Expense Tracking

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Payment Links

Not enough data

Not enough data

API

Not enough data

Not enough data

Payment Fraud Prevention

Not enough data

Not enough data

Payment Reconciliation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Heartland Payments+](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9b231a59877c57e98dbb722921095eb1/heartland-payments.png "Heartland Payments+")](https://www.g2.com/products/heartland-payments/reviews)

Heartland Payments+

Small-Business(50 or fewer emp.)

66.7%

Mid-Market(51-1000 emp.)

25.0%

Enterprise(\> 1000 emp.)

8.3%

[![TSYS](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6c713ee5967f88fa2534640c0a73b3d6/tsys.jpg "TSYS")](https://www.g2.com/products/tsys/reviews)

TSYS

Small-Business(50 or fewer emp.)

20.0%

Mid-Market(51-1000 emp.)

20.0%

Enterprise(\> 1000 emp.)

60.0%

Small-Business

(50 or fewer emp.)

66.7%

20.0%

Mid-Market

(51-1000 emp.)

25.0%

20.0%

Enterprise

(\> 1000 emp.)

8.3%

60.0%

Reviewers' Industry

[![Heartland Payments+](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9b231a59877c57e98dbb722921095eb1/heartland-payments.png "Heartland Payments+")](https://www.g2.com/products/heartland-payments/reviews)
Heartland Payments+

Wholesale

8.3%

Veterinary

8.3%

Transportation/Trucking/Railroad

8.3%

Tobacco

8.3%

Retail

8.3%

Other

58.3%

[![TSYS](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6c713ee5967f88fa2534640c0a73b3d6/tsys.jpg "TSYS")](https://www.g2.com/products/tsys/reviews)
TSYS

Banking

45.0%

Financial Services

15.0%

Retail

10.0%

Recreational Facilities and Services

5.0%

Information Technology and Services

5.0%

Other

20.0%

FAQs

## Heartland Payments+ vs TSYS FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between TSYS vs Heartland Payments+?

TSYS stands out for its higher Quality of Support score and broader review base, while Heartland Payments+ is noted for its ease of use and payment efficiency.

| [TSYS](https://www.g2.com/products/tsys/reviews) | [Heartland Payments+](https://www.g2.com/products/heartland-payments/reviews) |
| --- | --- |
| 4.3/5 (25 reviews) | 4.2/5 (13 reviews) |
| — | — |
| 6.9 | — |
| 9.2 | 8.6 |
| Reliable and secure system | Efficient payment processing and easy setup |

### How do the pricing models of TSYS and Heartland Payments+ compare?

TSYS and Heartland Payments+ are rated similarly on value, with reviewers highlighting both cost concerns and affordability in recent feedback.

- **TSYS:** Reviewers mention higher costs for change requests and rate changes as a trade-off, but also note the system's reliability and security.
- **Heartland Payments+:** Recent reviews cite affordable rates and no extra fees for small transactions, but also mention excessive fees and dissatisfaction with billing errors.
- **Switching reasons:** Reviewers have switched from Heartland Payments+ due to dissatisfaction with customer service and billing practices.

### What are the best alternatives to TSYS and Heartland Payments+?

The top three alternatives to TSYS and Heartland Payments+ are Square Payments, Stripe Connect, and PayPal Payments.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [TSYS](https://www.g2.com/products/tsys/reviews) | 4.3/5 (25 reviews) | — | Higher cost for change requests, reliable system | Reliable and secure system |
| [Heartland Payments+](https://www.g2.com/products/heartland-payments/reviews) | 4.2/5 (13 reviews) | — | Affordable rates, but some report excessive fees | Efficient payment processing and easy setup |
| [Square Payments](https://www.g2.com/products/square-payments/reviews) | 4.5/5 (176 reviews) | Small-Business | — | — |
| [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) | 4.3/5 (249 reviews) | Small-Business | — | — |
| [PayPal Payments](https://www.g2.com/products/paypal/reviews) | 4.4/5 (2749 reviews) | Small-Business | — | — |

### Which Payment Gateways features should I prioritize when comparing TSYS and Heartland Payments+?

Buyers should prioritize Quality of Support, Ease of Use, Meets Requirements, and Ease of Setup when comparing TSYS and Heartland Payments+.

- **Quality of Support:** TSYS scores 9.2, Heartland Payments+ scores 8.6.
- **Ease of Use:** TSYS scores 8.9, Heartland Payments+ scores 9.0.
- **Meets Requirements:** TSYS scores 8.9, Heartland Payments+ scores 9.4.
- **Ease of Setup:** TSYS scores 6.9; Heartland Payments+ not rated.

### What are the pros and cons of TSYS vs Heartland Payments+?

TSYS is strongest for support and reliability, while Heartland Payments+ is praised for ease of use and payment efficiency.

- **TSYS strengths:** Reviewers highlight reliability, security, and comprehensive features for card management and fraud prevention.
- **TSYS trade-offs:** Higher costs for change requests and rate changes, and some legacy platform limitations.
- **Heartland Payments+ strengths:** Reviewers cite easy setup, efficient payment processing, and user-friendly design, with all-time mentions for customer support, efficiency, and reliability.
- **Heartland Payments+ trade-offs:** Reports of excessive fees, poor customer support, and billing errors, each with all-time mention counts of 1.

### Is TSYS or Heartland Payments+ better for small businesses?

Square Payments is the leading fit for small businesses, but among TSYS and Heartland Payments+, Heartland Payments+ is more frequently cited for ease of use and setup by small-business reviewers.

- **TSYS:** Largest segment not specified; reviewers note reliability and security for business operations.
- **Heartland Payments+:** Largest segment not specified; reviewers highlight easy setup, affordability, and efficient payment collection for small business needs.

### Which Payment Gateways platform has better integrations?

TSYS and Heartland Payments+ are at parity for integrations, with no recent reviewer-cited integrations for either product.

- **TSYS:** No recent integrations mentioned in reviews.
- **Heartland Payments+:** No recent integrations mentioned in reviews.

### How do TSYS and Heartland Payments+ compare on customer support?

TSYS has a higher Quality of Support score (9.2 vs 8.6), but both products receive positive support feedback in recent reviews.

- **TSYS:** Reviewers consistently praise responsive and knowledgeable support teams, with multiple mentions of effective issue resolution and helpful documentation.
- **Heartland Payments+:** Reviewers note both strong support experiences and, in some cases, dissatisfaction with customer service and billing issue resolution.

### Which is easier to implement, TSYS or Heartland Payments+?

TSYS is rated for Ease of Setup with a score of 6.9, while Heartland Payments+ is not rated, but reviewers describe Heartland Payments+ as easy to set up.

- **TSYS:** Reviewers describe setup as straightforward, with scores ranging from 1.0 to 7.0 and positive feedback on training and onboarding.
- **Heartland Payments+:** Multiple reviewers highlight easy and quick setup, with minimal training required and positive onboarding experiences.

Alternatives

**Heartland Payments+ Alternatives**

 ![Square Payments](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d438862d658becefe2b1df5de1374630/square-payments.jpg "Square Payments")

[
Square Payments
](/products/square-payments/reviews)

 ![PayPal Payments](https://images.g2crowd.com/uploads/product/hd_favicon/6257a9c028b45bdc1f1ca9725d6e214c/paypal.png "PayPal Payments")

[
PayPal Payments
](/products/paypal/reviews)

 ![Worldpay](https://images.g2crowd.com/uploads/product/hd_favicon/3ffcf09fa11afb5cd4df8cfca48a0fa5/worldpay.svg "Worldpay")

[
Worldpay
](/products/worldpay/reviews)

 ![Stripe Payments](https://images.g2crowd.com/uploads/product/hd_favicon/3af79c77413d7e58d0322c1de5bfdb8e/stripe-stripe-payments.svg "Stripe Payments")

[
Stripe Payments
](/products/stripe-stripe-payments/reviews)

**TSYS Alternatives**

 ![Worldpay](https://images.g2crowd.com/uploads/product/hd_favicon/3ffcf09fa11afb5cd4df8cfca48a0fa5/worldpay.svg "Worldpay")

[
Worldpay
](/products/worldpay/reviews)

 ![Stripe Connect](https://images.g2crowd.com/uploads/product/hd_favicon/3af79c77413d7e58d0322c1de5bfdb8e/stripe-connect.svg "Stripe Connect")

[
Stripe Connect
](/products/stripe-connect/reviews)

 ![PayPal Payments](https://images.g2crowd.com/uploads/product/hd_favicon/6257a9c028b45bdc1f1ca9725d6e214c/paypal.png "PayPal Payments")

[
PayPal Payments
](/products/paypal/reviews)

 ![Authorize.net](https://images.g2crowd.com/uploads/product/hd_favicon/05af5f07346d2484010aa2458d7e7afc/authorize-net.svg "Authorize.net")

[
Authorize.net
](/products/authorize-net/reviews)

## Heartland Payments+ vs TSYS

- Reviewers felt that Heartland Payments+ meets the needs of their business better than TSYS.
- When comparing quality of ongoing product support, reviewers felt that TSYS is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Heartland Payments+ over TSYS.