G2 reviewers report that Perk excels in user support, with many users highlighting the exceptional assistance from the team, particularly mentioning individuals like Kevin M. and Allisen J. who have been instrumental in their onboarding experience. This level of support seems to significantly enhance user satisfaction compared to Happay, where users have noted a more generic support experience.
Users say that Perk's interface is intuitive and easy to navigate, allowing for quick trip bookings and efficient expense tracking. In contrast, while Happay's user interface is praised for its design, some users feel it lacks the same level of seamlessness in everyday tasks, such as booking travel.
According to verified reviews, Perk stands out for its ease of creating expense reports, with users appreciating the streamlined process that allows for quick submissions. Happay, while functional, does not receive the same level of praise in this area, with users indicating that it can be less straightforward.
Reviewers mention that Perk's integration capabilities, particularly with bank and credit card systems, are highly rated, making financial management smoother. Happay does offer integrations, but users have reported that these can sometimes be less reliable, which can complicate the expense management process.
Users highlight that Perk's mobile functionality is robust, allowing for effective management of travel itineraries and notifications on the go. Happay, while also offering mobile support, has received mixed feedback regarding its performance in this area, with some users noting that it could be improved.
G2 reviewers indicate that Perk's overall satisfaction scores are higher, reflecting a more positive user experience across various metrics, including ease of setup and quality of support. Happay, while still a solid choice, tends to receive lower scores in these critical areas, suggesting that users may face more challenges in their day-to-day operations.
Why there is no option to call the respective next level of person to take a follow up if he's not commenting back on your comment.
2 Comments
SL
Mostly its the line manager who has to approve the happay, and mostly its a automated process that flows over mails, hence its not necessary to have a call...Read more
What is the need of creating a report for every expense?
1 Comment
JD
Not necessarily. You can group the expenses into different reports or group the all of them in one and name it. In months, weeks or events. Read more
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