Compare GitHub and OpenText Service Management Automation X (SMAX) 
At a Glance
Market Segments
Small-Business (45.3% of reviews)
Enterprise (57.1% of reviews)
Entry-Level Pricing
$0.00 1 users
No pricing available
GitHub
Star Rating
(2,317)4.7 out of 5
Market Segments
Small-Business (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 1 users
Browse all 3 pricing plansOpenText Service Management Automation X (SMAX)
Star Rating
(72)4.2 out of 5
Market Segments
Enterprise (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpenText Service Management Automation X (SMAX)GitHub vs OpenText Service Management Automation X (SMAX)
When assessing the two solutions, reviewers found GitHub easier to use, set up, and administer. Reviewers also preferred doing business with GitHub overall.
- Reviewers felt that GitHub meets the needs of their business better than OpenText Service Management Automation X (SMAX).
- When comparing quality of ongoing product support, reviewers felt that GitHub is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of GitHub over OpenText Service Management Automation X (SMAX).
Pricing
Entry-Level Pricing
GitHub
Free for Individuals and Organizations
$0.00
1 users
Basics for teams and developers
- Unlimited public/private repositories
- Unlimited collaborators
- 2,000 Actions minutes/month (Free for public repositories)
OpenText Service Management Automation X (SMAX)
No pricing availableFree Trial
GitHub
Free Trial is available
OpenText Service Management Automation X (SMAX)
Free Trial is available
Ratings
Meets Requirements
9.3
2,002
8.5
67
Ease of Use
8.7
2,019
7.9
67
Ease of Setup
9.0
630
7.3
40
Ease of Admin
8.7
453
7.6
40
Quality of Support
8.7
1,600
7.9
66
Has the product been a good partner in doing business?
8.9
389
8.3
40
Product Direction (% positive)
8.9
1,953
7.8
63
Features by Category
Administration
8.9
139
Not enough data
9.0
146
Not enough data
8.6
139
Not enough data
Functionality
8.9
143
Not enough data
8.5
126
Not enough data
8.8
131
Not enough data
9.0
143
Not enough data
8.1
126
Not enough data
Processes
9.0
142
Not enough data
8.7
137
Not enough data
8.6
137
Not enough data
Administration
Not enough data
9.2
6
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
8.1
7
|
Verified
Service Desk
Not enough data
9.3
7
|
Verified
Not enough data
8.8
8
|
Verified
Not enough data
9.0
7
|
Verified
Management
Not enough data
8.3
8
|
Verified
Not enough data
8.7
5
|
Verified
Not enough data
7.9
7
|
Verified
Not enough data
7.9
7
|
Verified
Not enough data
Not enough data
Functionality
Not enough data
8.8
8
|
Verified
Not enough data
Not enough data
Not enough data
8.3
7
|
Verified
Not enough data
8.1
7
|
Verified
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
40
Not enough data
8.8
38
Not enough data
Analysis
8.4
39
Not enough data
8.7
42
Not enough data
8.6
39
Not enough data
8.8
44
Not enough data
Testing
9.1
40
Not enough data
8.2
34
Not enough data
8.4
36
Not enough data
8.5
33
Not enough data
8.3
32
Not enough data
8.6
33
Not enough data
8.0
32
Not enough data
Agentic AI - Static Application Security Testing (SAST)
Not enough data
Not enough data
Administration
9.0
90
Not enough data
9.0
89
Not enough data
8.6
90
Not enough data
9.1
94
Not enough data
Automation
8.8
90
Not enough data
8.6
83
Not enough data
8.7
90
Not enough data
8.8
83
Not enough data
IT Management
8.9
93
Not enough data
8.8
84
Not enough data
8.7
79
Not enough data
Functionality
9.1
240
Not enough data
9.2
248
Not enough data
8.8
232
Not enough data
Management
9.0
240
Not enough data
8.4
226
Not enough data
9.0
244
Not enough data
Agentic AI - Continuous Delivery
9.0
23
Not enough data
8.7
22
Not enough data
8.5
20
Not enough data
8.7
22
Not enough data
8.7
22
Not enough data
Bug Reporting
8.9
187
Not enough data
8.8
181
Not enough data
9.0
185
Not enough data
Bug Monitoring
8.4
181
Not enough data
8.9
197
Not enough data
9.0
179
Not enough data
Agentic AI - Bug Tracking
9.0
18
Not enough data
8.9
18
Not enough data
8.6
18
Not enough data
Functionality - Software Composition Analysis
8.8
65
Not enough data
9.0
70
Not enough data
9.1
69
Not enough data
Effectiveness - Software Composition Analysis
8.7
67
Not enough data
9.0
70
Not enough data
8.8
68
Not enough data
Management
8.8
134
Not enough data
9.1
141
Not enough data
8.6
131
Not enough data
Functionality
8.8
139
Not enough data
8.9
135
Not enough data
8.6
128
Not enough data
Processes
8.9
134
Not enough data
8.8
128
Not enough data
9.1
140
Not enough data
Functionality
9.3
224
Not enough data
8.9
208
Not enough data
8.6
197
Not enough data
Management
8.8
218
Not enough data
8.8
213
Not enough data
8.2
203
Not enough data
Agentic AI - Continuous Integration
8.4
24
Not enough data
8.5
25
Not enough data
8.5
24
Not enough data
7.8
26
Not enough data
8.2
25
Not enough data
Documentation
8.7
177
Not enough data
8.7
170
Not enough data
8.5
162
Not enough data
Security
8.2
158
Not enough data
8.5
160
Not enough data
8.9
170
Not enough data
Incident Management
Not enough data
8.6
14
Not enough data
8.2
14
Not enough data
8.5
14
Not enough data
8.1
13
Not enough data
8.3
11
Reporting
Not enough data
7.9
13
Not enough data
7.8
13
Not enough data
8.3
11
Access & Usability
Not enough data
7.6
11
Not enough data
8.5
13
Not enough data
8.2
11
Not enough data
7.4
11
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GitHub and OpenText Service Management Automation X (SMAX) share no categories
Unique Categories
GitHub is categorized as DevOps Platforms, Software Composition Analysis, Cloud Infrastructure Automation, Static Application Security Testing (SAST), Application Release Orchestration, Version Control Hosting, Peer Code Review, Continuous Delivery, Gaming Tools, Bug Tracking, Configuration Management, Continuous Integration, Build Automation, and Secure Code Review
OpenText Service Management Automation X (SMAX) is categorized as Service Desk and IT Service Management (ITSM) Tools
Reviews
Reviewers' Company Size
GitHub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Service Management Automation X (SMAX)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
32.0%
Information Technology and Services
22.6%
Internet
6.6%
Higher Education
3.4%
Financial Services
3.2%
Other
32.2%
Information Technology and Services
31.4%
Airlines/Aviation
5.7%
Banking
4.3%
Computer Software
4.3%
Financial Services
4.3%
Other
50.0%
Alternatives
Discussions
What is GitHub used for?
8 Comments
MK
- store software source code
- use actions to execute CI / CD and publish artefacts / create releases
- lightweight software project managementRead more
How is GitHub shaping the landscape of collaborative software development and version control?
4 Comments
MR
GitHub provides a platform for developers across the world to collaborate on projects, regardless of their location. It has become a vital tool for...Read more
OpenText Service Management Automation X (SMAX) has no discussions with answers
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