Compare Gist and tawk.to 
Featured Products
At a Glance
Market Segments
Small-Business (94.0% of reviews)
Small-Business (73.3% of reviews)
Entry-Level Pricing
$0 Free Forever
Free Per Month
Gist
Star Rating
(218)4.6 out of 5
Market Segments
Small-Business (94.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0 Free Forever
Browse all 2 pricing planstawk.to
Star Rating
(202)4.5 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 5 pricing plansGist vs tawk.to
When assessing the two solutions, reviewers found tawk.to easier to use, set up, and administer. However, reviewers preferred doing business with Gist overall.
- Reviewers felt that tawk.to meets the needs of their business better than Gist.
- When comparing quality of ongoing product support, reviewers felt that Gist is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Gist over tawk.to.
Pricing
Entry-Level Pricing
Gist
Gist Free
$0
Free Forever
For small business owners who want to start marketing right with lead capture forms, contact tracking, email marketing and connect with and support customers - for free.
- Live chat
- Conversations inbox
- Saved replies
tawk.to
Free
Free
Per Month
Free forever
- Unlimited properties, widgets, and agent seats
- Support center for messaging and ticketing emails
- Knowledge Base
Free Trial
Gist
Free Trial is available
tawk.to
Free Trial is available
Ratings
Meets Requirements
8.8
194
9.1
174
Ease of Use
8.8
193
9.0
174
Ease of Setup
8.8
153
9.0
89
Ease of Admin
8.8
153
9.0
78
Quality of Support
9.0
186
8.4
142
Has the product been a good partner in doing business?
9.2
150
8.9
67
Product Direction (% positive)
9.6
184
8.9
167
Features by Category
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design and Customization
8.1
18
Not enough data
8.0
21
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Campaigns
8.5
21
Not enough data
8.5
21
Not enough data
Feature Not Available
Not enough data
8.3
20
Not enough data
Integrations
8.4
19
Not enough data
Feature Not Available
Not enough data
7.3
15
Not enough data
8.6
15
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.4
7
6.8
12
6.4
7
5.9
9
6.2
7
5.7
9
Communication
9.3
151
|
Verified
9.2
139
|
Verified
9.1
145
|
Verified
8.9
138
|
Verified
8.7
133
|
Verified
7.9
99
|
Verified
9.1
112
|
Verified
8.9
116
|
Verified
7.0
26
8.3
40
Internal Use
8.3
143
|
Verified
8.5
123
|
Verified
8.9
131
|
Verified
8.8
123
|
Verified
8.7
124
|
Verified
8.4
112
8.7
114
|
Verified
8.6
117
|
Verified
8.6
124
|
Verified
8.7
109
|
Verified
8.6
137
|
Verified
8.3
110
|
Verified
Generative AI
6.7
7
Not enough data
Self-Service Experience
8.6
37
Not enough data
8.6
36
Not enough data
Feature Not Available
Not enough data
8.3
22
Not enough data
8.1
24
Not enough data
Self-Service Platform
7.7
27
Not enough data
8.4
23
Not enough data
7.2
18
Not enough data
7.8
25
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gist and tawk.to are categorized as Live Chat
Unique Categories
tawk.to has no unique categories
Reviews
Reviewers' Company Size
Gist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
tawk.to
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
22.5%
Computer Software
8.7%
Information Technology and Services
6.9%
Internet
5.5%
E-Learning
3.7%
Other
52.8%
Information Technology and Services
11.9%
Computer Software
11.3%
Marketing and Advertising
8.8%
Internet
5.2%
Education Management
4.1%
Other
58.8%
Discussions
Is there a way to embed email collection forms with the use of popups?
1 Comment
Official Response from Gist
Sure you can, Vik.
With Gist, it's incredibly easy to embed any forms on your site. Here's a guide to help you get started:...Read more
Gist has no more discussions with answers
What is tawk.to used for?
1 Comment
G2
It's a live chatting software used on the website to interact with clients mostly.Read more
tawk.to has no more discussions with answers
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