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Compare FieldEdge and ServiceTrade

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At a Glance
FieldEdge
FieldEdge
Star Rating
(83)4.1 out of 5
Market Segments
Small-Business (84.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FieldEdge
ServiceTrade
ServiceTrade
Star Rating
(56)4.5 out of 5
Market Segments
Small-Business (46.2% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us 10 Technicians
Learn more about ServiceTrade
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviews say that FieldEdge excels in its dispatch functionality, scoring 8.8, which allows for efficient job assignment, while ServiceTrade's dispatch feature received a lower score of 7.7, indicating potential room for improvement in this area.
  • Users report that ServiceTrade shines in invoicing, with a score of 8.8, making it easier for businesses to manage their billing processes, whereas FieldEdge's invoicing scored slightly lower at 8.4, suggesting it may not be as streamlined.
  • Reviewers mention that FieldEdge has a strong calendar feature, scoring 8.6, which helps in scheduling jobs effectively, while ServiceTrade's calendar functionality scored 8.4, indicating it may not be as robust.
  • G2 users highlight that ServiceTrade offers superior CRM integrations, with a score of 9.5, allowing for better customer relationship management, compared to FieldEdge's score of 8.3, which may limit integration capabilities.
  • Users on G2 report that ServiceTrade outperforms FieldEdge in quality of support, with a score of 9.2 versus FieldEdge's 8.5, suggesting that ServiceTrade may provide more responsive and helpful customer service.
  • Reviewers mention that FieldEdge's behavior monitoring scored only 6.9, indicating a potential gap in tracking employee performance, while ServiceTrade's score of 8.8 suggests a more comprehensive approach to monitoring field staff.
Pricing
Entry-Level Pricing
FieldEdge
No pricing available
ServiceTrade
Premium
Contact Us
10 Technicians
Learn more about ServiceTrade
Free Trial
FieldEdge
No trial information available
ServiceTrade
No trial information available
Ratings
Meets Requirements
8.0
72
8.7
46
Ease of Use
8.1
73
8.9
46
Ease of Setup
7.3
49
8.4
31
Ease of Admin
8.2
48
9.1
34
Quality of Support
8.4
73
9.2
46
Has the product been a good partner in doing business?
8.5
48
9.4
34
Product Direction (% positive)
7.8
70
9.5
43
Features by Category
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Field Service ManagementHide 18 FeaturesShow 18 Features
7.7
54
8.4
25
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
8.5
48
8.4
21
8.7
51
7.7
22
8.4
44
8.3
23
7.4
42
9.1
17
On the Job
8.5
46
8.3
21
8.1
45
8.3
21
6.8
37
8.8
15
7.3
36
8.0
20
6.5
16
7.4
7
After the Job
7.3
47
8.3
21
7.1
46
8.3
21
8.3
51
8.8
18
Feature Not Available
9.5
17
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
FieldEdge
FieldEdge
ServiceTrade
ServiceTrade
FieldEdge and ServiceTrade are categorized as Field Service Management
Unique Categories
FieldEdge
FieldEdge has no unique categories
ServiceTrade
ServiceTrade is categorized as HVAC and Inspection Management
Reviews
Reviewers' Company Size
FieldEdge
FieldEdge
Small-Business(50 or fewer emp.)
84.1%
Mid-Market(51-1000 emp.)
14.6%
Enterprise(> 1000 emp.)
1.2%
ServiceTrade
ServiceTrade
Small-Business(50 or fewer emp.)
46.2%
Mid-Market(51-1000 emp.)
42.3%
Enterprise(> 1000 emp.)
11.5%
Reviewers' Industry
FieldEdge
FieldEdge
Construction
40.2%
Consumer Services
20.7%
Mechanical or Industrial Engineering
8.5%
Utilities
7.3%
Retail
3.7%
Other
19.5%
ServiceTrade
ServiceTrade
Construction
30.8%
Facilities Services
15.4%
Consumer Services
5.8%
Telecommunications
3.8%
Real Estate
3.8%
Other
40.4%
Alternatives
FieldEdge
FieldEdge Alternatives
Jobber
Jobber
Add Jobber
ServiceTitan
ServiceTitan
Add ServiceTitan
Housecall Pro
Housecall Pro
Add Housecall Pro
Service Fusion
Service Fusion
Add Service Fusion
ServiceTrade
ServiceTrade Alternatives
ServiceTitan
ServiceTitan
Add ServiceTitan
Jobber
Jobber
Add Jobber
BuildOps
BuildOps
Add BuildOps
Housecall Pro
Housecall Pro
Add Housecall Pro
Discussions
FieldEdge
FieldEdge Discussions
Monty the Mongoose crying
FieldEdge has no discussions with answers
ServiceTrade
ServiceTrade Discussions
Monty the Mongoose crying
ServiceTrade has no discussions with answers