Reviews say that FieldEdge excels in its dispatch functionality, scoring 8.8, which allows for efficient job assignment, while ServiceTrade's dispatch feature received a lower score of 7.7, indicating potential room for improvement in this area.
Users report that ServiceTrade shines in invoicing, with a score of 8.8, making it easier for businesses to manage their billing processes, whereas FieldEdge's invoicing scored slightly lower at 8.4, suggesting it may not be as streamlined.
Reviewers mention that FieldEdge has a strong calendar feature, scoring 8.6, which helps in scheduling jobs effectively, while ServiceTrade's calendar functionality scored 8.4, indicating it may not be as robust.
G2 users highlight that ServiceTrade offers superior CRM integrations, with a score of 9.5, allowing for better customer relationship management, compared to FieldEdge's score of 8.3, which may limit integration capabilities.
Users on G2 report that ServiceTrade outperforms FieldEdge in quality of support, with a score of 9.2 versus FieldEdge's 8.5, suggesting that ServiceTrade may provide more responsive and helpful customer service.
Reviewers mention that FieldEdge's behavior monitoring scored only 6.9, indicating a potential gap in tracking employee performance, while ServiceTrade's score of 8.8 suggests a more comprehensive approach to monitoring field staff.
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FieldEdge
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ServiceTrade
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10 Technicians
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