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Compare FieldEdge and Service Autopilot 
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At a Glance
Market Segments
Small-Business (84.1% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
No pricing available
$47 per month
FieldEdge
Star Rating
(83)4.1 out of 5
Market Segments
Small-Business (84.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FieldEdgeService Autopilot
Star Rating
(21)3.7 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$47 per month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Service Autopilot excels in its dispatch feature, scoring a remarkable 9.8, which allows for efficient job assignment and management, while FieldEdge's dispatch feature, rated at 8.8, is noted to be effective but not as robust in handling complex scheduling needs.
- Reviewers mention that Service Autopilot's roles functionality is rated a perfect 10.0, providing exceptional flexibility in defining user permissions and responsibilities, whereas FieldEdge's roles feature, rated at 8.5, is seen as more limited in customization options.
- G2 users highlight that Service Autopilot's invoicing capabilities, rated at 9.4, are praised for their ease of use and integration with other financial tools, while FieldEdge's invoicing, rated at 8.4, is considered functional but lacks some advanced features that users desire.
- Users on G2 report that Service Autopilot's employee communication tools, with a score of 9.4, facilitate seamless interaction among team members, whereas FieldEdge's communication features, rated at 8.3, are viewed as less intuitive and sometimes cumbersome.
- Reviewers say that both products offer solid reports functionality, each scoring 7.5, but users mention that Service Autopilot provides more customizable reporting options, allowing for tailored insights that better meet specific business needs.
- Users report that Service Autopilot's calendar feature, rated at 9.0, is highly effective for scheduling and managing appointments, while FieldEdge's calendar, rated at 8.6, is functional but lacks some of the advanced scheduling capabilities that Service Autopilot offers.
Pricing
Entry-Level Pricing
FieldEdge
No pricing availableService Autopilot
Startup
$47
per month
- UNLIMITED Phone Support
- UNLIMITED Live Small Group Webinar Training w/ Q&A
- UNLIMITED Online Video Training
Free Trial
FieldEdge
No trial information availableService Autopilot
No trial information availableRatings
Meets Requirements
8.0
72
8.7
14
Ease of Use
8.1
73
7.4
14
Ease of Setup
7.3
49
6.4
11
Ease of Admin
8.2
48
7.5
12
Quality of Support
8.4
73
9.0
14
Has the product been a good partner in doing business?
8.5
48
9.0
12
Product Direction (% positive)
7.8
70
8.1
12
Features by Category
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
8.5
48
9.0
7
8.7
51
9.8
7
8.4
44
10.0
7
7.4
42
9.7
6
On the Job
8.5
46
9.5
7
8.1
45
9.4
6
6.8
37
9.4
6
7.3
36
9.3
5
6.5
16
Not enough data
After the Job
7.3
47
7.5
8
7.1
46
8.6
6
8.3
51
9.4
8
Feature Not Available
10.0
6
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
FieldEdge and Service Autopilot are categorized as Field Service Management
Unique Categories
FieldEdge has no unique categories
Service Autopilot has no unique categories
Reviews
Reviewers' Company Size
FieldEdge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Service Autopilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
40.2%
Consumer Services
20.7%
Mechanical or Industrial Engineering
8.5%
Utilities
7.3%
Retail
3.7%
Other
19.5%
Consumer Services
40.0%
Facilities Services
15.0%
Environmental Services
10.0%
Renewables & Environment
5.0%
Management Consulting
5.0%
Other
25.0%
Alternatives
Discussions
FieldEdge has no discussions with answers
Service Autopilot has no discussions with answers
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