Users report that FareHarbor excels in its "Quality of Support," with a score of 9.0, indicating that many find the customer service responsive and helpful, while TrekkSoft, although strong at 9.3, has fewer reviews, suggesting a less established support network.
Reviewers mention that FareHarbor's "Ease of Use" is rated at 8.3, making it user-friendly for small businesses, whereas TrekkSoft's score of 8.2 shows it is also easy to navigate, but some users feel it could be more intuitive.
G2 users highlight that FareHarbor's "Ease of Setup" is rated at 8.2, with many appreciating the straightforward onboarding process, while TrekkSoft's 8.0 indicates a slightly more complex setup experience, which some users found challenging.
Users on G2 report that FareHarbor has a strong "Product Direction" score of 8.5, suggesting ongoing improvements, while TrekkSoft shines with a perfect score of 10.0, indicating a clear vision and commitment to enhancing their platform.
Reviewers mention that FareHarbor has a larger number of reviews (33) compared to TrekkSoft (14), which may indicate a more established presence in the market and a broader user base sharing their experiences.
Users say that both products cater well to small businesses, with FareHarbor receiving 81.8% of reviews from this segment and TrekkSoft slightly higher at 85.7%, showing both are tailored to meet the needs of smaller operators in the tourism and activity sector.
Pricing
Entry-Level Pricing
FareHarbor
No pricing available
TrekkSoft
No pricing available
Free Trial
FareHarbor
No trial information available
TrekkSoft
Free Trial is available
Ratings
Meets Requirements
8.1
26
8.8
12
Ease of Use
8.1
26
8.2
12
Ease of Setup
7.8
19
8.0
10
Ease of Admin
8.6
18
8.0
10
Quality of Support
8.7
25
9.3
12
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