Compare EasyVista Service Manager and TeamDynamix IT Service Management 
At a Glance
Market Segments
Enterprise (61.3% of reviews)
Enterprise (47.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
EasyVista Service Manager
Star Rating
(98)3.9 out of 5
Market Segments
Enterprise (61.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about EasyVista Service ManagerTeamDynamix IT Service Management
Star Rating
(61)4.4 out of 5
Market Segments
Enterprise (47.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about TeamDynamix IT Service ManagementEasyVista Service Manager vs TeamDynamix IT Service Management
When assessing the two solutions, reviewers found TeamDynamix IT Service Management easier to use, set up, and administer. Reviewers also preferred doing business with TeamDynamix IT Service Management overall.
- Reviewers felt that TeamDynamix IT Service Management meets the needs of their business better than EasyVista Service Manager.
- When comparing quality of ongoing product support, reviewers felt that TeamDynamix IT Service Management is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of TeamDynamix IT Service Management over EasyVista Service Manager.
Pricing
Entry-Level Pricing
EasyVista Service Manager
No pricing availableTeamDynamix IT Service Management
No pricing availableFree Trial
EasyVista Service Manager
No trial information availableTeamDynamix IT Service Management
No trial information availableRatings
Meets Requirements
8.1
91
8.5
50
Ease of Use
7.0
91
8.4
50
Ease of Setup
7.3
76
7.4
32
Ease of Admin
7.6
77
7.9
33
Quality of Support
7.7
84
9.3
49
Has the product been a good partner in doing business?
8.1
72
9.5
31
Product Direction (% positive)
7.8
85
9.5
46
Features by Category
Portfolio Management
Not enough data
7.3
22
|
Verified
Not enough data
7.5
22
|
Verified
Not enough data
7.2
19
|
Verified
Not enough data
7.0
17
|
Verified
Project Management
Not enough data
7.3
24
|
Verified
Not enough data
8.0
26
|
Verified
Not enough data
7.4
17
|
Verified
Resource Management
Not enough data
7.9
22
|
Verified
Not enough data
8.2
21
|
Verified
Not enough data
7.8
20
|
Verified
Data & Analytics
Not enough data
8.0
18
|
Verified
Not enough data
7.1
20
|
Verified
Not enough data
8.3
21
|
Verified
Not enough data
7.0
18
|
Verified
Strategy - Project and Portfolio Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
12
|
Verified
7.6
31
|
Verified
9.0
12
|
Verified
7.0
28
|
Verified
8.2
13
|
Verified
7.7
34
|
Verified
Service Desk
8.7
14
|
Verified
8.9
34
|
Verified
8.7
13
|
Verified
8.1
33
|
Verified
9.0
13
|
Verified
8.0
35
|
Verified
Management
7.6
14
|
Verified
7.4
29
|
Verified
7.8
13
|
Verified
8.0
27
|
Verified
7.9
13
|
Verified
7.8
23
|
Verified
8.3
14
|
Verified
7.2
23
|
Verified
7.9
12
|
Verified
6.3
15
|
Verified
Functionality
8.8
12
|
Verified
8.9
29
|
Verified
7.7
10
|
Verified
7.8
19
|
Verified
7.6
11
|
Verified
7.9
24
|
Verified
8.2
12
|
Verified
7.9
26
|
Verified
Agentic AI - IT Service Management (ITSM) Tools
7.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
8.7
5
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
7.9
14
Not enough data
7.4
12
Not enough data
8.2
10
Not enough data
8.2
10
Not enough data
6.3
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
7.7
14
Not enough data
7.6
11
Not enough data
7.8
9
Not enough data
8.0
11
Incident Management
7.8
24
8.0
22
7.1
25
8.2
21
7.3
24
8.7
23
6.3
21
8.9
22
6.1
16
8.5
21
Reporting
6.0
22
8.4
22
6.7
20
8.0
17
7.7
13
8.1
21
Access & Usability
6.1
15
6.6
17
7.8
20
8.3
21
7.9
20
7.6
19
7.9
14
8.2
13
Agentic AI - Service Desk
Not enough data
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
7.3
5
Not enough data
8.7
5
Not enough data
8.6
6
Not enough data
Categories
Categories
Shared Categories
EasyVista Service Manager and TeamDynamix IT Service Management are categorized as IT Service Management (ITSM) Tools and Service Desk
Unique Categories
EasyVista Service Manager is categorized as Enterprise Monitoring
TeamDynamix IT Service Management is categorized as Project and Portfolio Management and IT Asset Management
Reviews
Reviewers' Company Size
EasyVista Service Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamDynamix IT Service Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
11.8%
Information Technology and Services
9.7%
Government Administration
7.5%
Insurance
7.5%
Hospital & Health Care
5.4%
Other
58.1%
Higher Education
59.0%
Education Management
14.8%
Information Technology and Services
6.6%
Government Administration
6.6%
Retail
1.6%
Other
11.5%
Alternatives
Discussions
EasyVista Service Manager has no discussions with answers
TeamDynamix IT Service Management has no discussions with answers
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