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At a Glance
Market Segments
Small-Business (44.0% of reviews)
Mid-Market (47.7% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Contact Vendor for Pricing
Creatio
Star Rating
(311)4.7 out of 5
Market Segments
Small-Business (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Free Trial is available
Browse all 4 pricing plansSage CRM
Star Rating
(131)3.8 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sage CRM's Ease of Setup is rated at 6.6, which can be challenging for new users, while Creatio shines with a score of 8.3, making it easier for businesses to get started quickly.
- Reviewers mention that Sage CRM's Quality of Support is rated at 7.1, which some users find lacking, whereas Creatio's support is highly praised with a score of 9.2, indicating a more responsive and helpful customer service experience.
- G2 users highlight that Sage CRM's Sales Force Automation features, such as Opportunity & Pipeline Management, score 7.6, but fall short compared to Creatio's 8.9, which offers more robust tools for managing sales processes effectively.
- Users on G2 report that Sage CRM's Marketing Automation capabilities, particularly in Email Marketing, are rated at 7.1, while Creatio excels with a score of 8.8, providing more advanced features for campaign management and lead nurturing.
- Reviewers mention that Sage CRM's Customization options are limited with a score of 7.5, while Creatio offers a more flexible platform with a score of 8.8, allowing businesses to tailor the software to their specific needs.
- Users say that Sage CRM's Reporting & Analytics features are rated at 7.7, which some find insufficient for in-depth analysis, whereas Creatio's reporting capabilities score 8.7, providing more comprehensive insights into business performance.
Pricing
Entry-Level Pricing
Creatio
Growth
Starting at $25.00
1 user Per Month
Provide automation to SMB clients
- No-code user interface designer
- Customization via scripts
- Unlimited number of records
Free Trial
Creatio
Free Trial is available
Sage CRM
No trial information availableRatings
Meets Requirements
9.1
222
7.6
98
Ease of Use
9.0
249
7.4
98
Ease of Setup
8.4
150
6.7
45
Ease of Admin
8.6
119
7.0
41
Quality of Support
9.1
220
7.1
86
Has the product been a good partner in doing business?
9.2
118
6.7
36
Product Direction (% positive)
9.2
207
5.8
94
Features by Category
Sales Force Automation
9.0
152
|
Verified
7.6
72
|
Verified
9.0
91
Feature Not Available
8.9
144
|
Verified
7.6
68
|
Verified
8.8
148
|
Verified
7.7
70
|
Verified
8.7
117
|
Verified
7.1
56
|
Verified
8.7
132
|
Verified
7.1
63
|
Verified
8.6
129
|
Verified
7.3
59
|
Verified
8.8
125
|
Verified
7.3
64
|
Verified
8.9
121
|
Verified
7.5
64
|
Verified
Marketing Automation
8.8
132
|
Verified
7.2
53
|
Verified
8.9
123
|
Verified
7.4
52
|
Verified
9.1
141
|
Verified
7.2
59
|
Verified
8.9
109
|
Verified
7.3
52
|
Verified
Customer Support
9.1
122
|
Verified
7.3
59
|
Verified
8.8
113
|
Verified
7.5
55
|
Verified
8.9
128
|
Verified
7.4
60
|
Verified
8.8
110
|
Verified
7.4
52
|
Verified
9.1
115
|
Verified
7.1
56
|
Verified
Reporting & Analytics
8.8
147
|
Verified
7.7
72
|
Verified
9.0
155
|
Verified
7.8
65
|
Verified
8.7
120
|
Verified
7.0
62
|
Verified
Mobile & Social
8.6
115
|
Verified
Feature Not Available
8.5
110
|
Verified
Feature Not Available
8.5
122
|
Verified
6.6
49
|
Verified
Platform
8.8
96
|
Verified
7.4
38
|
Verified
9.0
97
|
Verified
7.2
42
|
Verified
8.8
97
|
Verified
7.9
39
|
Verified
8.7
70
7.7
32
|
Verified
8.9
79
|
Verified
8.0
27
8.7
82
|
Verified
7.1
38
|
Verified
8.8
91
|
Verified
7.3
38
|
Verified
8.6
76
|
Verified
7.4
39
|
Verified
Integration
8.8
98
|
Verified
7.6
41
|
Verified
8.7
81
|
Verified
7.6
34
|
Verified
8.5
75
7.3
33
|
Verified
Generative AI
9.0
28
8.1
15
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
9.2
22
Not enough data
8.9
22
Not enough data
8.9
19
Not enough data
9.1
24
Not enough data
Management
8.9
19
Not enough data
8.9
18
Not enough data
8.8
20
Not enough data
Generative AI
9.0
10
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Not enough data
Generative AI
9.3
5
Not enough data
Functions
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Not enough data
Digital Workflows
9.0
10
Not enough data
9.5
13
Not enough data
9.1
13
Not enough data
Forms
9.2
12
Not enough data
9.2
12
Not enough data
8.5
12
Not enough data
Automation
9.4
13
Not enough data
9.4
12
Not enough data
8.8
11
Not enough data
8.2
11
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
9.2
8
Not enough data
9.3
10
Not enough data
8.8
7
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
8.3
8
Not enough data
8.8
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
Analytics
8.7
9
Not enough data
8.8
10
Not enough data
Customization
8.5
8
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
8
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.9
23
Not enough data
8.9
24
Not enough data
8.5
20
Not enough data
8.6
25
Not enough data
9.0
21
Not enough data
Predictive Analytics
9.2
22
Not enough data
8.8
23
Not enough data
8.4
20
Not enough data
8.8
23
Not enough data
Sales Management
8.7
26
Not enough data
8.5
21
Not enough data
9.2
24
Not enough data
8.6
27
Not enough data
User Interface Design
9.5
22
Not enough data
9.0
23
Not enough data
9.0
24
Not enough data
9.5
28
Not enough data
Data Control
9.0
25
Not enough data
9.0
25
Not enough data
9.4
25
Not enough data
Publishing
9.2
24
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Creatio and Sage CRM are categorized as CRM
Unique Categories
Creatio is categorized as Retail Analytics, Workflow Management, Digital Process Automation (DPA), Retail Distributed Order Management Systems, No-Code Development Platforms, Sales Analytics, Lead Capture, Help Desk, Contact Center, AI Agents For Business Operations, and Revenue Operations & Intelligence (RO&I)
Sage CRM has no unique categories
Reviews
Reviewers' Company Size
Creatio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sage CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.0%
Computer Software
10.9%
Financial Services
6.0%
Banking
4.9%
Telecommunications
2.6%
Other
57.7%
Information Technology and Services
13.2%
Computer Software
11.4%
Retail
3.5%
Marketing and Advertising
3.5%
Logistics and Supply Chain
3.5%
Other
64.9%
Alternatives
Discussions
what makes bpm'online better than other CRM systems
2 Comments
CZ
It's easier to organize customer data, better plan activities and analyze them. Campaigns are now better and information can be used in more effective ways.Read more
Creatio has no more discussions with answers
Do you plan on creating a better user guide than what is currently out there?
1 Comment
GP
Hi Dennis
A good question. My answer here would be to contact a SAGE CRM consultant to do some training for you, either as a webex or onsite. This is always...Read more
Sage CRM has no more discussions with answers
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