G2 reviewers report that Proofpoint Core Email Protection excels in overall user satisfaction, boasting a high G2 Score of 97.16, which reflects its strong performance in both customer satisfaction and market presence. Users appreciate features like the email filtering system that effectively quarantines spam, contributing to immediate risk reduction.
Users say that Cloud Email Protection offers a robust layer of email security, particularly with its Agari Phishing Defense, which is customizable and enhances Office 365's built-in protections. This feature is highlighted as essential for preventing impersonation and business email compromise, showcasing its effectiveness in safeguarding against fraudulent emails.
Reviewers mention that Proofpoint Core Email Protection has a wealth of user feedback, with 570 reviews compared to Cloud Email Protection's 10. This volume of reviews provides a more reliable insight into user experiences, with many praising the detailed threat information available for investigation and remediation.
According to verified reviews, while Cloud Email Protection scores well in ease of setup and administration, Proofpoint Core Email Protection users have noted some challenges in configuration. However, the latter's usability and immediate impact on risk reduction are frequently praised, indicating a strong overall user experience despite setup hurdles.
Users highlight that Proofpoint Core Email Protection offers superior support quality, with a score of 8.8, compared to Cloud Email Protection's 7.9. This difference is significant for organizations that prioritize responsive customer service, as many users have shared positive experiences with Proofpoint's support team.
Reviewers note that while Cloud Email Protection has a strong focus on preventing impersonation and blocking fraudulent emails, Proofpoint Core Email Protection's comprehensive email filtering and threat detail features provide a more holistic approach to email security, making it a preferred choice for many enterprises.
What is the best way to allow users to safely release quarantined emails to their inbox ?
3 Comments
MM
Hi Kadeem, this is Merry from G2. Sorry to hear you're having these difficulties. Perhaps you have the "Require Admin Privileges to Release" setting on? When...Read more
How is it possible to limit the quaratine folder. I still have too many mails quarantined.
2 Comments
MM
Hi Patrick - this is Merry from G2. Sounds like you get at ton of emails per day! Proofpoint has a ton of tutorials on their YouTube channel & several videos...Read more
Is there a road map to enhance the Smart Search feature?
1 Comment
NC
The Smartserarch tool, is seen more as a troubleshooting tool, the actions you want to do are inside the quarantine folders. But in my opinion, putting some...Read more
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