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Compare ClientSuccess and Stagebase 
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At a Glance
Market Segments
Mid-Market (56.1% of reviews)
Small-Business (81.8% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
ClientSuccess
Star Rating
(422)4.4 out of 5
Market Segments
Mid-Market (56.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about ClientSuccessStagebase
Star Rating
(12)4.5 out of 5
Market Segments
Small-Business (81.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about StagebaseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ClientSuccess excels in its Quality of Support, with a score of 8.8, while Stagebase shines even brighter with a remarkable score of 9.8, indicating that users find Stagebase's support team to be exceptionally responsive and helpful.
- Reviewers mention that ClientSuccess offers robust Customer Health Scores and Monitoring features, scoring 8.5 and 8.6 respectively, which help businesses keep track of customer engagement effectively. In contrast, Stagebase lacks these specific metrics, which may limit its ability to provide comprehensive customer insights.
- G2 users highlight that ClientSuccess has a strong focus on Revenue Optimization, particularly in areas like Customer Churn and Revenue Forecasting, scoring 8.0 and 8.2. Stagebase, however, does not provide as much emphasis on these features, which could be a drawback for businesses looking to enhance their revenue strategies.
- Users on G2 report that ClientSuccess has a more flexible Sales Process with a score of 8.0, while Stagebase's sales process is less adaptable, which may hinder its effectiveness in catering to diverse customer needs.
- Reviewers mention that ClientSuccess's platform offers better Workflow Capability with a score of 8.0, allowing for more streamlined operations. In comparison, Stagebase's workflow features are less robust, which could impact user efficiency.
- Users say that ClientSuccess provides a more comprehensive Reporting & Dashboards experience, scoring 7.6, while Stagebase's reporting capabilities are rated lower at 7.0, suggesting that ClientSuccess may offer more valuable insights for data-driven decision-making.
Pricing
Entry-Level Pricing
ClientSuccess
ClientSuccess
Contact Us
- Customer Success Management Software
- Customer Journey Mapping
- Forecasting SaaS Renewal
Stagebase
No pricing availableFree Trial
ClientSuccess
No trial information availableStagebase
Free Trial is available
Ratings
Meets Requirements
8.3
316
7.5
8
Ease of Use
8.9
319
8.8
8
Ease of Setup
8.4
150
9.3
5
Ease of Admin
8.9
156
9.0
5
Quality of Support
8.8
286
9.8
8
Has the product been a good partner in doing business?
9.4
154
10.0
5
Product Direction (% positive)
8.5
294
8.3
7
Features by Category
Customer Information
8.5
238
|
Verified
Not enough data
8.6
240
|
Verified
Not enough data
8.5
238
|
Verified
Not enough data
7.8
183
Not enough data
8.3
204
|
Verified
Not enough data
7.9
187
|
Verified
Not enough data
7.4
124
|
Verified
Not enough data
Predictions
8.1
194
|
Verified
Not enough data
7.2
146
|
Verified
Not enough data
7.3
139
|
Verified
Not enough data
6.1
96
|
Verified
Not enough data
Platform
7.6
223
|
Verified
Not enough data
7.5
204
|
Verified
Not enough data
7.7
195
|
Verified
Not enough data
8.0
189
|
Verified
Not enough data
7.8
207
|
Verified
Not enough data
7.6
216
|
Verified
Not enough data
8.1
205
|
Verified
Not enough data
8.6
174
|
Verified
Not enough data
8.3
226
|
Verified
Not enough data
8.7
220
|
Verified
Not enough data
Generative AI
6.3
8
Not enough data
6.3
8
Not enough data
Agentic AI - Customer Success
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Billing and Payments
7.2
17
Not enough data
7.1
18
Not enough data
7.1
18
Not enough data
Revenue Recognition
7.5
24
Not enough data
7.4
18
Not enough data
7.5
21
Not enough data
Revenue Optimization
8.5
30
Not enough data
7.6
21
Not enough data
8.0
31
Not enough data
8.2
27
Not enough data
Sales Team
8.0
15
Not enough data
7.8
17
Not enough data
8.3
20
Not enough data
Intelligence
8.1
18
Not enough data
7.4
17
Not enough data
7.9
17
Not enough data
Mapping
7.3
14
Not enough data
8.1
24
Not enough data
Agentic AI - Customer Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Onboarding Setup
8.2
53
Not enough data
8.3
51
Not enough data
8.4
56
Not enough data
Project Tracking
8.0
51
Not enough data
8.2
45
Not enough data
8.3
44
Not enough data
8.0
58
Not enough data
8.2
48
Not enough data
Customer Engagement
7.8
43
Not enough data
8.1
54
Not enough data
7.0
32
Not enough data
8.0
49
Not enough data
7.6
41
Not enough data
Categories
Categories
Shared Categories
ClientSuccess and Stagebase are categorized as Client Onboarding
Unique Categories
ClientSuccess is categorized as Customer Success, Subscription Revenue Management, and Customer Revenue Optimization
Stagebase has no unique categories
Reviews
Reviewers' Company Size
ClientSuccess
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Stagebase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.3%
Information Technology and Services
16.6%
Marketing and Advertising
8.7%
Internet
3.9%
Computer & Network Security
3.9%
Other
29.6%
Computer Software
27.3%
Information Technology and Services
18.2%
Financial Services
18.2%
Venture Capital & Private Equity
9.1%
Retail
9.1%
Other
18.2%
Discussions
Is there a way to mass upload Zendesk Company IDs so we don't have to manual input them in each client in CS?
5 Comments
JW
Yes. The ClientSuccess Support team is amazingly helpful and can upload those changes for you. Read more
Is there a way view clients that I am a CSM #2 on within my client list?
3 Comments
JW
Yes. You can add a custom field that identifies the 2nd CSM and then pull a list by that custom field.Read more
Does ClientSuccess support B2C subscription companies?
2 Comments
BF
You can leverage multiple customer types within ClientSuccess (CS). While it was not designed for B2C, you can definitely use CS to manage your B2C...Read more
Stagebase has no discussions with answers
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