Compare ClickDesk and tawk.to 
Featured Products
At a Glance
Market Segments
Small-Business (44.7% of reviews)
Small-Business (73.1% of reviews)
Entry-Level Pricing
$19.99 per month
Free Per Month
ClickDesk
Star Rating
(48)3.8 out of 5
Market Segments
Small-Business (44.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$19.99 per month
Browse all 3 pricing planstawk.to
Star Rating
(200)4.5 out of 5
Market Segments
Small-Business (73.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 5 pricing plansClickDesk vs tawk.to
When assessing the two solutions, reviewers found tawk.to easier to use, set up, and administer. Reviewers also preferred doing business with tawk.to overall.
- Reviewers felt that tawk.to meets the needs of their business better than ClickDesk.
- When comparing quality of ongoing product support, reviewers felt that tawk.to is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of tawk.to over ClickDesk.
Pricing
Entry-Level Pricing
tawk.to
Free
Free
Per Month
Free forever
- Unlimited properties, widgets, and agent seats
- Support center for messaging and ticketing emails
- Knowledge Base
Free Trial
ClickDesk
No trial information availabletawk.to
Free Trial is available
Ratings
Meets Requirements
8.3
44
9.1
172
Ease of Use
8.5
44
9.0
172
Ease of Setup
8.7
22
9.0
88
Ease of Admin
8.1
24
9.0
78
Quality of Support
7.8
43
8.3
140
Has the product been a good partner in doing business?
8.0
23
8.9
67
Product Direction (% positive)
7.9
44
8.9
165
Features by Category
Ticket and Case Management
8.6
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.6
17
|
Verified
Not enough data
8.8
18
|
Verified
Not enough data
9.4
15
Not enough data
Feature Not Available
Not enough data
8.9
17
|
Verified
Not enough data
8.8
17
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
9.0
17
|
Verified
Not enough data
8.9
18
|
Verified
Not enough data
9.4
17
|
Verified
Not enough data
8.6
17
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
8.6
6
|
Verified
Not enough data
8.1
30
|
Verified
8.5
123
|
Verified
9.5
7
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
8.3
16
|
Verified
Not enough data
8.8
16
|
Verified
Not enough data
Generative AI
Not enough data
6.8
12
Not enough data
5.9
9
Not enough data
5.7
9
Communication
7.9
26
|
Verified
9.2
138
|
Verified
7.3
27
|
Verified
8.9
137
|
Verified
8.0
22
7.9
99
|
Verified
8.2
24
8.9
116
|
Verified
Not enough data
8.2
39
Internal Use
8.1
30
|
Verified
8.5
123
|
Verified
7.7
25
|
Verified
8.8
122
|
Verified
7.8
24
|
Verified
8.4
112
7.9
24
8.6
116
|
Verified
7.7
24
|
Verified
8.7
109
|
Verified
7.4
26
|
Verified
8.3
110
|
Verified
Reviews
Reviewers' Company Size
ClickDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
tawk.to
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
8.5%
Telecommunications
6.4%
Education Management
6.4%
Marketing and Advertising
6.4%
Information Technology and Services
6.4%
Other
66.0%
Information Technology and Services
12.0%
Computer Software
10.9%
Marketing and Advertising
8.3%
Internet
5.2%
Education Management
4.2%
Other
59.4%
Alternatives
Discussions
ClickDesk has no discussions with answers
What is tawk.to used for?
1 Comment
SD
This is a absolutely crap product. Worst ux. I see why they are giving it in free.
Better switch to the free version of crisp.Read more
tawk.to has no more discussions with answers
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