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Compare ChatBeacon AI and tawk.to 
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At a Glance
Market Segments
Mid-Market (56.9% of reviews)
Small-Business (73.9% of reviews)
Entry-Level Pricing
Free Trial
Free Per Month
ChatBeacon AI
Star Rating
(59)4.6 out of 5
Market Segments
Mid-Market (56.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Trial
Browse all 3 pricing planstawk.to
Star Rating
(195)4.5 out of 5
Market Segments
Small-Business (73.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that tawk.to offers a free entry-level price, making it an attractive option for small businesses looking to minimize costs, while ChatBeacon Live Chat starts at $39 per month per agent, which may be a barrier for some smaller organizations.
- Reviewers mention that ChatBeacon Live Chat excels in quality of support, scoring 9.2 compared to tawk.to's 8.4, indicating that users may find more reliable assistance when issues arise.
- G2 users highlight that tawk.to has a strong ease of setup rating of 9.3, suggesting that new users can get started quickly, whereas ChatBeacon Live Chat's ease of setup is rated lower at 8.8, which may lead to a more cumbersome onboarding experience.
- Users on G2 report that ChatBeacon Live Chat shines in its product direction, with a score of 9.6, indicating a strong commitment to future improvements, while tawk.to's score of 9.0 suggests it may not be as forward-thinking.
- Reviewers mention that tawk.to's pop-up chat feature is highly rated at 9.3, providing effective engagement tools, while ChatBeacon Live Chat's pop-up chat is rated slightly lower at 9.1, indicating a minor difference in user satisfaction with this feature.
- Users say that ChatBeacon Live Chat offers better customization options, scoring 9.1 compared to tawk.to's 8.5, which allows businesses to tailor the chat experience more closely to their brand and customer needs.
Pricing
Entry-Level Pricing
ChatBeacon AI
ChatBeaconAIX Scale On-Premise
Free Trial
For Your Server
Customized Setup
- Unlimited Concurrent Chats
- Unlimited Chat History
- Operator Avatars
tawk.to
Free
Free
Per Month
Free forever
- Unlimited properties, widgets, and agent seats
- Support center for messaging and ticketing emails
- Knowledge Base
Free Trial
ChatBeacon AI
Free Trial is available
tawk.to
Free Trial is available
Ratings
Meets Requirements
9.2
55
9.1
168
Ease of Use
9.5
56
9.1
168
Ease of Setup
8.8
11
9.2
83
Ease of Admin
9.1
11
9.1
77
Quality of Support
9.2
55
8.4
137
Has the product been a good partner in doing business?
9.8
11
9.0
66
Product Direction (% positive)
9.6
56
9.0
161
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.5
12
Not enough data
6.5
11
Feature Not Available
6.4
11
Communication
9.1
53
|
Verified
9.2
135
|
Verified
9.1
53
|
Verified
8.9
136
|
Verified
8.7
48
|
Verified
8.0
100
|
Verified
9.0
51
|
Verified
8.9
118
|
Verified
Not enough data
8.3
41
Internal Use
9.1
49
|
Verified
8.5
124
|
Verified
8.8
51
|
Verified
8.8
123
|
Verified
8.4
50
|
Verified
8.4
113
8.9
52
|
Verified
8.6
116
|
Verified
8.6
50
|
Verified
8.7
111
|
Verified
8.7
52
|
Verified
8.3
112
|
Verified
Categories
Categories
Shared Categories
ChatBeacon AI and tawk.to are categorized as Live Chat
Unique Categories
tawk.to has no unique categories
Reviews
Reviewers' Company Size
ChatBeacon AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
tawk.to
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Services
15.5%
Management Consulting
6.9%
Information Technology and Services
6.9%
Construction
6.9%
Insurance
5.2%
Other
58.6%
Computer Software
12.2%
Information Technology and Services
11.2%
Marketing and Advertising
8.5%
Internet
5.3%
Education Management
4.3%
Other
58.5%
Alternatives
Discussions
ChatBeacon AI has no discussions with answers
What is tawk.to used for?
1 Comment
AS
It's a live chatting software used on the website to interact with clients mostly.Read more
tawk.to has no more discussions with answers
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