G2 reviewers report that Canopy excels in user satisfaction, boasting a significantly higher overall rating compared to OfficeTools by CARET. Users appreciate Canopy's intuitive interface and the platform's ability to support various aspects of client advisory work, making it a preferred choice for small businesses.
According to verified reviews, Canopy's implementation process is praised for its quick onboarding and user-friendly design. Reviewers highlight that the platform is constantly evolving, with updates that enhance usability, while OfficeTools by CARET faces challenges in this area, with users noting a more cumbersome setup experience.
Users say that Canopy provides exceptional support, with a quality of assistance that stands out in the market. Reviewers mention that the team is responsive and actively seeks feedback to improve the platform, whereas OfficeTools by CARET has received mixed reviews regarding support quality, indicating room for improvement.
Reviewers mention that Canopy's features are designed with user efficiency in mind, including numerous time-saving tools that streamline workflows. In contrast, while OfficeTools by CARET offers a comprehensive suite for managing various business functions, some users feel it lacks the same level of intuitive design and ease of use.
G2 reviewers highlight that Canopy's ability to meet user requirements is notably higher, with many praising its robust functionality tailored for small businesses. OfficeTools by CARET, while useful for tracking time and billing, has been noted to struggle with specific workflow needs, leading to some user frustration.
According to recent user feedback, Canopy's commitment to continuous improvement is evident, with users noting that new features and enhancements are regularly rolled out. This proactive approach contrasts with OfficeTools by CARET, which has not seen recent updates or user engagement, leading to concerns about its long-term viability.
Hello Terri.
We realize that your question might have some specific use case that we didn’t consider, but we tried to answer this to the best of our ability...Read more
What is the best way to transition to Canopy's time/billing option?
1 Comment
TT
Hi Tiffany- Happy to hear you're interested in streamlining more of your practice with Canopy! Getting set up with Canopy Payments starts with a simple...Read more
Would you recommend to switching to cloud base system?
4 Comments
FB
Yes, I would. We resisted having our paperless storage in the cloud but the problem is that there is no new development for desktop platforms. All of the top...Read more
Are other firms having problems with Work in Process and Accounts Receivable reports.
3 Comments
GF
Hello Ronald,
We don't use the accounts receivable function, however the returns for sales reports work really well. The WIP I haven't seen any issues with...Read more
When can you integrate google calendar to the office tools calendar and scheduler?
1 Comment
NL
Hi Mark - At this time this is not on the current development roadmap for OfficeTools.Read more
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