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At a Glance
Market Segments
Enterprise (44.8% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
$50 per month
Boost.ai
Star Rating
(39)4.7 out of 5
Market Segments
Enterprise (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Boost.aiChatBot
Star Rating
(24)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$50 per month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ChatBot excels in its customization capabilities, scoring 9.2, allowing businesses to tailor the chatbot experience extensively, while Boost.ai, although strong, has a slightly lower focus on this area.
- Reviewers mention that Boost.ai shines in ease of setup with a score of 9.6, making it particularly appealing for mid-market companies looking for quick deployment, whereas ChatBot's score of 8.5 indicates a more complex setup process.
- G2 users highlight that Boost.ai offers superior quality of support with a score of 9.4, which is crucial for businesses needing reliable assistance, while ChatBot's score of 9.1, although good, suggests there may be room for improvement.
- Users on G2 emphasize that ChatBot provides a robust self-service experience, particularly through its knowledge base and community forums, which scored 9.0, making it easier for users to find answers independently compared to Boost.ai.
- Reviewers say that Boost.ai's AI text generation capabilities are highly praised, with users noting its effectiveness in creating engaging content, while ChatBot's performance in this area is perceived as less advanced.
- Users report that both platforms offer strong analytics features, but Boost.ai's score of 9.0 indicates a more comprehensive approach to data insights, which is essential for businesses looking to optimize their customer interactions.
Pricing
Entry-Level Pricing
Boost.ai
No pricing availableChatBot
Starter
$50
per month
For small companies.
- 1000 chats/mo included, then $0.01/chat
- 1 active chatbot
- Unlimited number of stories
Free Trial
Boost.ai
Free Trial is available
ChatBot
Free Trial is available
Ratings
Meets Requirements
8.8
26
9.2
20
Ease of Use
9.2
26
9.3
20
Ease of Setup
9.2
24
8.8
12
Ease of Admin
9.2
22
8.7
10
Quality of Support
9.0
26
9.0
19
Has the product been a good partner in doing business?
9.0
21
9.4
8
Product Direction (% positive)
9.5
25
10.0
18
Features by Category
Core Conversational Capabilities - AI Chatbots
8.8
13
Not enough data
8.6
13
Not enough data
8.8
13
Not enough data
Data
9.0
15
Not enough data
9.1
15
Not enough data
Interaction
7.8
15
Not enough data
8.1
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
8.9
15
Not enough data
Task & Flow Management - AI Chatbots
9.1
13
Not enough data
9.0
13
Not enough data
Learning
7.8
15
Not enough data
6.3
15
Not enough data
Deployment & Embedding - AI Chatbots
8.7
13
Not enough data
8.5
13
Not enough data
Content Generation
8.7
15
Not enough data
8.0
15
Not enough data
Admin & Configuration - AI Chatbots
9.2
13
Not enough data
System
8.4
15
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
8.1
15
Not enough data
Agentic AI - AI Chatbots
7.4
14
Not enough data
7.5
14
Not enough data
7.6
14
Not enough data
7.1
14
Not enough data
7.9
14
Not enough data
7.4
14
Not enough data
8.0
14
Not enough data
Monitoring & Improvement - AI Chatbots
8.2
12
Not enough data
Reliability & Safety - AI Chatbots
9.0
12
Not enough data
Responses
8.7
17
9.0
5
8.8
17
8.7
5
8.8
18
8.0
5
8.6
18
8.7
5
7.8
15
8.0
5
Platform
9.1
16
9.3
5
9.1
18
9.0
5
9.2
16
7.7
5
8.9
19
8.3
5
9.0
18
7.0
5
8.4
17
7.7
5
8.5
17
8.3
5
Generative AI
8.9
9
Not enough data
8.0
10
Not enough data
Conversational Platform
8.9
9
Not enough data
7.9
8
Not enough data
7.8
9
Not enough data
8.3
10
Not enough data
Support Automation
8.5
9
Not enough data
8.8
10
Not enough data
9.2
11
Not enough data
9.3
10
Not enough data
Generative AI
8.6
7
Not enough data
8.1
7
Not enough data
Customer Support
9.3
9
Not enough data
7.7
8
Not enough data
9.3
10
Not enough data
Automation
Feature Not Available
Not enough data
9.2
10
Not enough data
8.5
9
Not enough data
Artificial Intelligence
8.3
10
Not enough data
9.3
9
Not enough data
9.4
9
Not enough data
Generative AI
8.9
16
Not enough data
8.3
16
Not enough data
Agentic AI - Bot Platforms
7.2
16
Not enough data
7.5
16
Not enough data
7.5
16
Not enough data
6.5
16
Not enough data
8.0
16
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
Generative AI
9.0
10
Not enough data
Self-Service Experience
8.7
15
Not enough data
8.6
15
Not enough data
8.5
16
Not enough data
6.9
15
Not enough data
7.6
15
Not enough data
Self-Service Platform
9.0
16
Not enough data
8.4
16
Not enough data
9.2
16
Not enough data
9.0
16
Not enough data
Agentic AI - Customer Self-Service
7.8
10
Not enough data
7.8
10
Not enough data
7.8
10
Not enough data
7.2
10
Not enough data
8.3
9
Not enough data
7.4
9
Not enough data
8.0
9
Not enough data
Customization - AI Agent Builders
9.0
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
Functionality - AI Agent Builders
8.3
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Data and Analytics - AI Agent Builders
8.0
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
Integration - AI Agent Builders
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Categories
Categories
Shared Categories
Boost.ai and ChatBot are categorized as AI Chatbots, Bot Platforms, and Chatbots
Unique Categories
Boost.ai is categorized as Customer Self-Service, AI Agent Builders, Conversational Support, Customer Service Automation, and AI Voice Assistants
ChatBot has no unique categories
Reviews
Reviewers' Company Size
Boost.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ChatBot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
20.7%
Financial Services
17.2%
Banking
17.2%
Insurance
10.3%
Real Estate
3.4%
Other
31.0%
Information Technology and Services
18.2%
Retail
13.6%
Internet
13.6%
Financial Services
13.6%
Computer Software
13.6%
Other
27.3%
Discussions
Boost.ai has no discussions with answers
ChatBot has no discussions with answers
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