G2 reviewers report that Red Canary excels in overall user satisfaction, reflected in its higher G2 Score compared to Blackpoint Cyber. Users appreciate the outstanding IR team and the ease of implementation, noting that the onboarding process was smooth and intuitive.
Users say that Blackpoint Cyber shines in its responsiveness, with many highlighting the quick support from the SOC during investigations. This proactive approach has reportedly saved clients from potential threats, showcasing the effectiveness of their alert system.
Reviewers mention that both products have similar star ratings, but Red Canary's recent feedback emphasizes its quick response times and the peace of mind it provides users, allowing them to focus on their work without constant interruptions from alerts.
According to verified reviews, Blackpoint Cyber is particularly favored by small businesses, with users appreciating its active alerts and straightforward reporting. This focus on smaller enterprises may resonate well with organizations looking for tailored solutions.
Users highlight that while Red Canary has a strong reputation for quality support, Blackpoint Cyber outperforms in areas like proactive threat hunting and rapid response times, making it a compelling choice for those needing immediate action against threats.
G2 reviewers note that both platforms have their strengths, but Red Canary's emphasis on collaboration with detection engineers is a standout feature, as users feel supported and valued, enhancing their overall experience with the service.
Pricing
Entry-Level Pricing
Blackpoint Cyber
No pricing available
Red Canary
No pricing available
Free Trial
Blackpoint Cyber
No trial information available
Red Canary
No trial information available
Ratings
Meets Requirements
9.4
226
9.0
123
Ease of Use
9.2
228
9.1
124
Ease of Setup
9.4
217
8.9
112
Ease of Admin
9.2
215
8.9
91
Quality of Support
9.6
225
9.3
120
Has the product been a good partner in doing business?
For my company Red Canary serves as the managed service provider for Crowdstrike. It ingests all the data the Crowdstrike feeds it analyses it, identifies...Read more
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