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Compare Autotask and MicroStation 
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At a Glance
Market Segments
Small-Business (68.6% of reviews)
Enterprise (34.0% of reviews)
Entry-Level Pricing
No pricing available
$2,135.00 Per Year
Autotask
Star Rating
(520)4.3 out of 5
Market Segments
Small-Business (68.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AutotaskMicroStation
Star Rating
(367)4.0 out of 5
Market Segments
Enterprise (34.0% of reviews)
Pros & Cons
Entry-Level Pricing
$2,135.00 Per Year
Free Trial is available
Browse all 2 pricing plansAutotask vs MicroStation
When assessing the two solutions, reviewers found Autotask easier to use and do business with overall. However, reviewers preferred the ease of set up with MicroStation, along with administration.
- Reviewers felt that Autotask meets the needs of their business better than MicroStation.
- When comparing quality of ongoing product support, reviewers felt that Autotask is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Autotask over MicroStation.
Pricing
Entry-Level Pricing
Autotask
No pricing availableMicroStation
MicroStation 12-month Subscription
$2,135.00
Per Year
Get access to software that comes with training – fast! Bentley’s eStore, Virtuosity, offers a convenient way to lease a 12-month license of Bentley software for a low, upfront cost. Every online purchase through Virtuosity comes as a Virtuoso Subscription that includes training and auto-renewals. Local currency pricing available.
- Training via Virtuosity Keys
- Flexible for your project needs
- Named-User license
Free Trial
Autotask
No trial information availableMicroStation
Free Trial is available
Ratings
Meets Requirements
8.5
447
8.2
334
Ease of Use
8.0
479
7.8
340
Ease of Setup
7.5
367
7.6
143
Ease of Admin
7.7
265
7.0
81
Quality of Support
8.2
416
7.7
304
Has the product been a good partner in doing business?
8.4
257
7.7
82
Product Direction (% positive)
8.5
445
7.2
328
Features by Category
Plan
Not enough data
8.0
53
Not enough data
7.5
45
Not enough data
8.1
52
Not enough data
7.5
48
Design
Not enough data
7.1
46
Not enough data
7.0
43
Not enough data
8.5
54
Not enough data
8.5
54
Construction
Not enough data
7.3
40
Not enough data
7.3
39
Not enough data
7.1
37
Not enough data
7.6
41
Not enough data
7.5
42
Engineering
Not enough data
7.2
36
Not enough data
6.9
36
Not enough data
8.9
45
Not enough data
7.1
35
Design
Not enough data
8.9
87
Not enough data
8.4
84
Not enough data
8.1
84
Not enough data
7.6
80
Edit
Not enough data
8.1
85
Not enough data
7.9
80
Not enough data
8.2
85
Not enough data
8.1
83
Collaboration
Not enough data
8.2
83
Not enough data
8.1
84
Not enough data
8.0
81
Administration
8.0
178
Not enough data
8.0
180
Not enough data
8.1
182
Not enough data
Service Desk
9.1
185
Not enough data
8.5
182
Not enough data
8.4
182
Not enough data
Management
8.2
180
Not enough data
8.3
181
Not enough data
8.4
178
Not enough data
8.0
176
Not enough data
7.5
172
Not enough data
Functionality
9.2
180
Not enough data
8.4
177
Not enough data
8.6
180
Not enough data
8.3
178
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
5.6
11
Not enough data
5.8
11
Not enough data
6.2
11
Not enough data
5.9
11
Not enough data
6.1
11
Not enough data
5.3
10
Not enough data
6.2
11
Not enough data
Customer Management
8.0
181
|
Verified
Not enough data
7.1
178
|
Verified
Not enough data
6.1
175
|
Verified
Not enough data
7.2
180
|
Verified
Not enough data
Project Management
6.9
179
Not enough data
7.0
177
|
Verified
Not enough data
7.3
173
|
Verified
Not enough data
7.6
174
|
Verified
Not enough data
Accounting
7.2
173
Not enough data
7.3
172
|
Verified
Not enough data
6.5
166
Not enough data
6.8
170
Not enough data
6.5
168
|
Verified
Not enough data
Portfolio Management
6.8
168
Not enough data
6.8
167
Not enough data
6.6
165
Not enough data
6.6
164
Not enough data
Analytics
6.7
167
|
Verified
Not enough data
7.4
172
|
Verified
Not enough data
7.4
168
|
Verified
Not enough data
Administration
7.8
176
|
Verified
Not enough data
8.2
171
|
Verified
Not enough data
8.0
173
|
Verified
Not enough data
Platform
8.3
171
|
Verified
Not enough data
7.4
160
|
Verified
Not enough data
8.6
172
|
Verified
Not enough data
6.4
164
|
Verified
Not enough data
4.7
161
|
Verified
Not enough data
Generative AI
5.8
88
Not enough data
6.1
88
Not enough data
Artificial Intelligence - Professional Services Automation
5.3
32
Not enough data
5.1
31
Not enough data
6.2
30
Not enough data
Agentic AI - Professional Services Automation
5.6
32
Not enough data
5.6
32
Not enough data
Incident Management
8.1
237
Not enough data
8.4
236
Not enough data
8.4
235
Not enough data
7.0
230
Not enough data
7.3
231
Not enough data
Reporting
8.7
234
Not enough data
8.8
234
Not enough data
7.4
228
Not enough data
Access & Usability
6.1
230
Not enough data
7.9
230
Not enough data
7.2
225
Not enough data
7.6
223
Not enough data
Agentic AI - Service Desk
5.6
14
Not enough data
5.6
14
Not enough data
5.2
14
Not enough data
4.8
14
Not enough data
4.4
13
Not enough data
4.5
13
Not enough data
5.1
14
Not enough data
Categories
Categories
Shared Categories
Autotask and MicroStation share no categories
Unique Categories
Autotask is categorized as Professional Services Automation, IT Service Management (ITSM) Tools, and Service Desk
MicroStation is categorized as Civil Engineering Design and General-Purpose CAD
Reviews
Reviewers' Company Size
Autotask
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MicroStation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
52.4%
Computer & Network Security
17.3%
Computer Software
6.3%
Computer Networking
3.4%
Telecommunications
2.4%
Other
18.3%
Civil Engineering
40.7%
Architecture & Planning
11.6%
Construction
8.5%
Design
6.8%
Transportation/Trucking/Railroad
3.7%
Other
28.8%
Alternatives
Discussions
What is Autotask Professional Services Automation (PSA) used for?
2 Comments
UA
A tool (CRM plus ERP Module) specifically designed for the Managed IT Service Providers (MSPs). This tool not only helps in capturing the long term contracts...Read more
Autotask has no more discussions with answers
MicroStation has no more discussions with answers
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