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Compare AutoRepair Cloud and Shopmonkey 
At a Glance
Market Segments
Small-Business (99.1% of reviews)
Small-Business (97.5% of reviews)
Entry-Level Pricing
$49.99 Per Month
$179.00 3 User Licenses Per Month
AutoRepair Cloud
Star Rating
(106)4.7 out of 5
Market Segments
Small-Business (99.1% of reviews)
Pros & Cons
Entry-Level Pricing
$49.99 Per Month
Browse all 3 pricing plansShopmonkey
Star Rating
(405)4.6 out of 5
Market Segments
Small-Business (97.5% of reviews)
Pros & Cons
Entry-Level Pricing
$179.00 3 User Licenses Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that AutoRepair Cloud excels in user-friendliness, with many praising its intuitive interface and straightforward navigation. Users appreciate how easy it is for customers to create accounts and manage their profiles, enhancing the overall experience.
- Users say that Shopmonkey offers excellent customer support, with many highlighting the responsiveness of the tech team. This has made data entry for vehicle inspections much more convenient, which is a significant advantage for shops that rely on timely support.
- According to verified reviews, AutoRepair Cloud stands out for its comprehensive features, particularly in inventory management and digital vehicle inspections. Reviewers appreciate the detailed technical information it provides, which includes specifics like fluid conditions and tire sizes, making it a valuable tool for mechanics.
- Reviewers mention that while Shopmonkey is easy to use, it sometimes lacks the depth of features found in AutoRepair Cloud. Users have noted that certain functionalities, like automated reminders and marketing tools, are more robust in AutoRepair Cloud, which can be a deciding factor for shops looking for comprehensive management solutions.
- G2 reviewers highlight that AutoRepair Cloud has a more affordable entry-level price compared to Shopmonkey, making it a more accessible option for small businesses. This pricing strategy allows smaller shops to leverage powerful tools without breaking the bank.
- Users report that both platforms have their strengths, but AutoRepair Cloud's higher ratings in areas like ease of setup and quality of support suggest it may provide a smoother onboarding experience. Reviewers have noted that the setup process is quick and intuitive, which is crucial for busy shop owners.
Pricing
Entry-Level Pricing
AutoRepair Cloud
Mini
$49.99
Per Month
For 1 User
- Web, tablet and mobile apps
- Customers and vehicles management
- Labor time estimates
Shopmonkey
Basic
$179.00
3 User Licenses Per Month
Includes the basic and more:
- Unlimited Quotes & Invoices
- Unlimited SMS & Email
- Reports
Free Trial
AutoRepair Cloud
Free Trial is available
Shopmonkey
No trial information availableRatings
Meets Requirements
9.3
36
8.6
353
Ease of Use
9.7
106
8.9
358
Ease of Setup
9.1
105
8.9
269
Ease of Admin
9.3
16
9.1
248
Quality of Support
9.2
104
8.9
344
Has the product been a good partner in doing business?
9.7
30
9.1
246
Product Direction (% positive)
9.7
70
9.2
351
Features by Category
Shop Management
Not enough data
9.2
107
Not enough data
7.5
103
Not enough data
8.0
101
Not enough data
9.0
105
Not enough data
8.9
102
Technician Tools
Not enough data
8.5
105
Not enough data
8.4
102
Not enough data
7.1
102
Customer Management
Not enough data
8.6
100
Not enough data
Feature Not Available
Operations Management - Auto Shop Management
9.7
81
8.4
21
9.7
86
6.3
21
9.7
57
8.3
21
9.6
82
8.0
22
9.2
55
6.3
21
Customer Relationship Management - Auto Shop Management
9.0
82
8.2
20
9.7
74
7.3
20
9.7
66
7.7
20
Financial Management - Auto Shop Management
9.7
90
7.2
21
9.8
89
7.9
21
9.6
64
8.9
21
Categories
Categories
Shared Categories
AutoRepair Cloud and Shopmonkey are categorized as Auto Repair and Auto Shop Management
Unique Categories
AutoRepair Cloud has no unique categories
Shopmonkey is categorized as Heavy-Duty Repair
Reviews
Reviewers' Company Size
AutoRepair Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopmonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
94.3%
Consumer Services
4.7%
Computer Games
0.9%
‐
‐
Other
0.0%
Automotive
84.9%
Transportation/Trucking/Railroad
3.5%
Mechanical or Industrial Engineering
2.5%
Accounting
1.5%
Retail
1.2%
Other
6.4%
Discussions
AutoRepair Cloud has no discussions with answers
How soon can we create custom lead request forms/work request forms? Also, when looking at the Line Item Report, can we see parts by their names instead of their descriptions?
1 Comment
JA
Hi Ivey!
I'm Jenn with the Customer Success Team for Shopmonkey. Thanks for reaching out to us here on G2. We have an excellent support team standing by...Read more
Fleet billing
1 Comment
JA
Hi Chris,
This is Jenn from the Success Team. I've reached out to your account manager who will contact you regarding your question. Read more
Shopmonkey has no more discussions with answers
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