G2 reviewers report that Purplepass excels in user experience, with many praising its intuitive interface and ease of setup. Users highlight how simple it is to create events and manage ticketing, stating, "They make it so easy to set-up events, help solve problems when we want to make changes."
Users say that AudienceView Professional offers reliable performance, particularly in processing orders and generating detailed reports. One reviewer noted, "Web-based program is helpful to process orders off-site," indicating its utility for remote operations.
According to verified reviews, Purplepass stands out for its exceptional customer support, receiving a perfect score in this area. Users frequently mention, "Their customer support is some of the best," which contributes to a more satisfying overall experience.
Reviewers mention that while AudienceView Professional integrates CRM and box office functionalities, it sometimes lacks the user-friendliness that Purplepass provides. Users have expressed frustration with the need to double-check transactions, contrasting with Purplepass's seamless ticketing process.
G2 reviewers highlight that Purplepass is particularly well-suited for small businesses, with a significant majority of its users coming from this segment. This focus allows it to cater effectively to the specific needs of smaller organizations, as reflected in user feedback about its affordability and customization options.
Users report that while both platforms have their strengths, Purplepass consistently receives higher ratings across various metrics, including ease of use and event creation. One user remarked, "Ticketing is so easy," showcasing the platform's efficiency compared to AudienceView Professional.
Pricing
Entry-Level Pricing
AudienceView Professional
No pricing available
Purplepass
No pricing available
Free Trial
AudienceView Professional
No trial information available
Purplepass
Free Trial is available
Ratings
Meets Requirements
8.7
71
9.6
85
Ease of Use
8.4
74
9.5
87
Ease of Setup
8.1
52
9.4
82
Ease of Admin
8.5
52
9.3
63
Quality of Support
8.7
71
10.0
83
Has the product been a good partner in doing business?
We are new to Audience View and we closed our first show with their ticketing system on April 11, 2021 but have not seen the first dime of our money. This is...Read more
Is AudienceView a CRM?
1 Comment
JA
I have no idea what a CRM is. Hope that helps?Read more
What happened to vendini?
1 Comment
Official Response from AudienceView Professional
Vendini was acquired by AudienceView in 2019 along with CrowdTorch, ElectroStub, TuneStub and LaughStub. You can view our company timeline here:...Read more
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