Users report that Appointlet excels in its ease of use, with a score of 9.1, making it particularly appealing for small businesses looking for a straightforward scheduling solution. In contrast, TimeTap, while still user-friendly, has a slightly lower score of 8.7, which some users feel could be improved for new users.
Reviewers mention that Appointlet's automation features, particularly its reminders, score an impressive 9.4, which helps reduce no-shows effectively. TimeTap also offers reminders but does not highlight this feature as strongly, leading some users to feel that it could enhance its reminder capabilities.
G2 users highlight that Appointlet's rescheduling feature is rated a perfect 10.0, allowing clients to easily adjust their appointments without hassle. TimeTap's rescheduling options are functional but do not receive the same level of praise, with users noting that the process can be less intuitive.
Users on G2 report that Appointlet's integration capabilities, particularly with MS Teams and Zoom, are robust and seamless, making it a preferred choice for businesses that rely heavily on these platforms. TimeTap, while it does offer integrations, has received feedback that some users find the setup process more cumbersome.
Reviewers mention that TimeTap shines in its quality of support, scoring 8.7, with many users appreciating the responsiveness and helpfulness of the support team. Appointlet also has a solid support rating of 9.0, but some users feel that TimeTap's support is more personalized and attentive.
Users say that Appointlet's customization options, particularly for branding and personalized booking pages, are rated at 8.1, which allows businesses to maintain their brand identity effectively. TimeTap offers similar features but has received feedback that its customization options are less flexible, which can be a drawback for businesses focused on branding.
When you need a custom booking solution with powerful functionality to automate your appointment booking or class scheduling. TimeTap's Business Solo plan supports 1 staff + 1 location. Discounted annual pricing is available for this plan, at $40.45/month.
We pride ourselves in offering great support to all of our users. We offer one on one phone support to anyone on our paid plans at 406-233-9797. We have...Read more
How will my customers book appointments?
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Customers can book appointments through your business’s web scheduler. You can use TimeTap’s scheduling landing page that comes with your account. See an...Read more
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