G2 reviewers report that Microsoft Word excels in overall user satisfaction, boasting a significantly higher score compared to Apache OpenOffice Writer. Users appreciate its intuitive interface and features like password protection for sensitive documents, making it a preferred choice for professionals.
Users say that Microsoft Word's robust collaboration tools, such as real-time editing and integration with OneDrive, enhance teamwork and productivity. In contrast, Apache OpenOffice Writer, while offering basic collaboration features, falls short in this area, with users noting limitations in multi-user functionality.
Reviewers mention that Microsoft Word's extensive template library and advanced formatting options make document creation seamless and efficient. Users highlight its ability to create standard operating procedures and contracts easily, whereas Apache OpenOffice Writer, while functional, lacks the same depth in templates and design flexibility.
According to verified reviews, Microsoft Word's support quality is rated higher, with users praising its responsive customer service. In comparison, Apache OpenOffice Writer users express concerns about the availability and effectiveness of support, which can hinder troubleshooting and user experience.
Users highlight that Microsoft Word's frequent updates and feature enhancements keep it aligned with user needs, reflected in its positive product direction score. On the other hand, Apache OpenOffice Writer users feel that while it meets basic requirements, it lacks the innovation and updates that could improve its functionality.
Reviewers note that while Apache OpenOffice Writer is a free alternative with sufficient features for basic writing tasks, it may not meet the demands of users looking for advanced capabilities. Microsoft Word, despite its cost, is seen as a worthwhile investment for its comprehensive features and user-friendly experience.
Pricing
Entry-Level Pricing
Apache OpenOffice Writer
No pricing available
Microsoft Word
No pricing available
Free Trial
Apache OpenOffice Writer
No trial information available
Microsoft Word
No trial information available
Ratings
Meets Requirements
8.6
31
9.4
1,437
Ease of Use
8.3
31
9.2
1,449
Ease of Setup
Not enough data
9.4
290
Ease of Admin
Not enough data
9.2
150
Quality of Support
7.2
24
8.8
1,159
Has the product been a good partner in doing business?
Is Microsoft Word the ideal software for working with digital documents?
3 Comments
CF
Particularly, I think that Microsoft Word is indeed the best for creating digital documents since it offers a wide variety of tools that allow for a very...Read more
What is the Advanced Use of MS Word?
3 Comments
FN
One of my most used functions in MS Word is the ability to design and create forms and templates for my small business. These docs and forms can be shared...Read more
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