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Compare Amazon Chime and Microsoft Teams 
At a Glance
Market Segments
Enterprise (38.3% of reviews)
Enterprise (40.2% of reviews)
Entry-Level Pricing
No pricing available
$4.80 1 User Per Month
Amazon Chime
Star Rating
(685)4.3 out of 5
Market Segments
Enterprise (38.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Amazon ChimeMicrosoft Teams
Star Rating
(17,744)4.4 out of 5
Market Segments
Enterprise (40.2% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels as an all-in-one workspace, integrating chat, meetings, and file sharing seamlessly. Users appreciate the reduced need for app switching, which enhances productivity, especially for teams collaborating across different locations.
- Users say that Amazon Chime is particularly user-friendly, with a clean interface that makes it easy for new users to join meetings without confusion. Reviewers highlight its effectiveness for everyday meetings and conference calls, noting that it integrates well with other tools.
- According to verified reviews, Microsoft Teams offers superior audio and video quality, even on average internet connections. This reliability is crucial for remote teams, as it ensures smooth communication without interruptions.
- Reviewers mention that while Amazon Chime provides good audio and video quality, it may not match the stability and performance of Microsoft Teams in larger or more complex meeting scenarios. Users have noted occasional challenges with connectivity in high-demand situations.
- G2 reviewers highlight that Microsoft Teams has a slight edge in setup and administrative ease, with many users praising its intuitive onboarding process. This can be a significant advantage for organizations looking to implement a new communication tool quickly.
- Users express that both platforms are effective for screen sharing, but Microsoft Teams takes the lead with higher ratings for presentation features. Reviewers appreciate the enhanced functionality for sharing and collaborating on documents during meetings, making it a preferred choice for teams that rely heavily on visual aids.
Pricing
Entry-Level Pricing
Amazon Chime
No pricing availableMicrosoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Free Trial
Amazon Chime
No trial information availableMicrosoft Teams
No trial information availableRatings
Meets Requirements
8.6
448
8.9
13,171
Ease of Use
8.8
452
8.8
13,353
Ease of Setup
8.9
135
9.0
3,793
Ease of Admin
8.5
80
8.6
2,067
Quality of Support
8.5
405
8.6
10,612
Has the product been a good partner in doing business?
8.6
74
8.8
2,040
Product Direction (% positive)
8.4
412
8.6
12,600
Features by Category
Business Instant Messaging
Not enough data
8.9
8776
Not enough data
8.7
9026
Not enough data
8.4
8384
Business Instant Messaging
Not enough data
9.0
8317
Not enough data
8.9
8259
Business Instant Messaging
Not enough data
8.8
8051
Not enough data
8.8
8273
Not enough data
8.7
7273
Generative AI - Business Instant Messaging
Not enough data
8.2
993
AI - Business Instant Messaging
Not enough data
8.0
972
Not enough data
8.3
969
Not enough data
8.0
963
Not enough data
8.0
960
Agentic AI - Business Instant Messaging
Not enough data
8.0
565
Not enough data
8.0
560
Collaboration Tools
8.8
374
|
Verified
9.0
7842
|
Verified
8.8
305
|
Verified
9.1
5600
|
Verified
8.3
274
Feature Not Available
8.8
317
|
Verified
9.2
5807
|
Verified
8.7
294
|
Verified
Feature Not Available
Meeting Coordination
8.6
349
|
Verified
9.0
7413
|
Verified
8.4
316
|
Verified
8.9
6852
|
Verified
8.4
339
|
Verified
8.8
7094
|
Verified
8.5
311
|
Verified
9.0
5563
|
Verified
Software Type
8.5
322
|
Verified
8.8
7161
|
Verified
8.5
299
|
Verified
8.7
5242
|
Verified
8.8
300
|
Verified
9.1
5796
|
Verified
Agentic AI - Video Conferencing
7.8
34
7.8
657
8.2
34
7.9
653
8.1
34
7.8
648
Action Item Detection - AI Note-taking Software
Not enough data
8.5
108
Not enough data
8.7
114
Automatic Transcription - AI Note-taking Software
Not enough data
8.6
112
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.6
109
Language & Accent Support - AI Note-taking Software
Not enough data
8.1
106
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.2
110
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.7
106
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
101
Speaker Identification - AI Note-taking Software
Not enough data
8.5
108
Categories
Categories
Shared Categories
Amazon Chime and Microsoft Teams are categorized as Video Conferencing
Unique Categories
Amazon Chime has no unique categories
Microsoft Teams is categorized as Business Instant Messaging and AI Note-Taking Software
Reviews
Reviewers' Company Size
Amazon Chime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.1%
Computer Software
13.5%
Retail
4.9%
Consumer Services
4.7%
Marketing and Advertising
4.5%
Other
55.2%
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.6%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.8%
Alternatives
Discussions
Problems starting Amazon Chime.
2 Comments
PN
Maybe because of network qualityRead more
What does Amazon chime do?
2 Comments
RS
lets you meet, chat, and place business calls inside and outside your organization, all using a single application.Read more
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
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