G2 reviewers report that Microsoft Teams excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Agora. Users appreciate the platform's ability to integrate chat, video calls, and file sharing seamlessly, making it a one-stop solution for team collaboration.
Users say that Microsoft Teams offers a more intuitive and efficient setup process, with many highlighting the ease of onboarding. Recent feedback emphasizes how quickly users can start utilizing features like transcripts and calendar integration, which enhances productivity right from the start.
Reviewers mention that while Agora provides excellent customization options for developers, it faces challenges in user experience for non-technical users. Some users noted that configuring Agora for specific applications can be complex, which may hinder its accessibility for everyday users.
According to verified reviews, Microsoft Teams shines in its support quality, with users rating it highly for responsiveness and helpfulness. This is particularly beneficial for organizations that rely on timely assistance to resolve issues and maintain workflow.
Users highlight that Microsoft Teams offers superior features for live communication, such as screen sharing and presentations, which are rated highly by users. This functionality is crucial for effective remote collaboration, making it a preferred choice for many enterprises.
Reviewers note that Agora is praised for its low latency and high-quality video integration, making it a strong contender for real-time applications. However, the lack of recent reviews suggests that it may not be as widely adopted or tested in current market conditions compared to Microsoft Teams.
Pricing
Entry-Level Pricing
Agora
No pricing available
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.