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Compare Actionstep and SmartAdvocate 
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (63.7% of reviews)
Entry-Level Pricing
$99.00 1 Per User Per Month
Starting at $1,995.00
Actionstep
Star Rating
(14)3.9 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 1 Per User Per Month
Browse all 3 pricing plansSmartAdvocate
Star Rating
(105)4.7 out of 5
Market Segments
Small-Business (63.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $1,995.00
Browse all 2 pricing plansActionstep vs SmartAdvocate
When assessing the two solutions, reviewers found SmartAdvocate easier to use, set up, and administer. Reviewers also preferred doing business with SmartAdvocate overall.
- Reviewers felt that SmartAdvocate meets the needs of their business better than Actionstep.
- When comparing quality of ongoing product support, reviewers felt that SmartAdvocate is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SmartAdvocate over Actionstep.
Pricing
Entry-Level Pricing
Actionstep
Practice Pro + Accounting
$99.00
1 Per User Per Month
Medium and large firms. With general ledger accounting built-in. For multi-practice and boutique firms requiring a built-in General Ledger
- Everything included in Practice Pro plus...
- Multi-currency general ledger
- Banking
SmartAdvocate
Enterprise
Starting at $1,995.00
SmartAdvocate's installation on the client's server. Perpetual licenses with optional support and maintenance (software updates included).
- Server Version
Free Trial
Actionstep
Free Trial is available
SmartAdvocate
No trial information availableRatings
Meets Requirements
8.2
12
9.2
76
Ease of Use
7.2
12
8.5
82
Ease of Setup
5.8
6
8.4
42
Ease of Admin
6.7
7
8.4
23
Quality of Support
7.6
12
9.1
79
Has the product been a good partner in doing business?
7.8
6
9.4
24
Product Direction (% positive)
8.1
12
9.7
71
Features by Category
Platform Basics
Not enough data
8.5
53
Not enough data
8.8
57
Not enough data
8.7
47
Not enough data
7.9
46
Content Management
Not enough data
9.0
55
Not enough data
8.4
51
Not enough data
8.8
55
Agentic AI - Legal Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time & Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Legal Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Legal Billing
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Actionstep and SmartAdvocate are categorized as Legal Case Management
Unique Categories
Actionstep is categorized as Legal Billing and Legal Practice Management
SmartAdvocate has no unique categories
Reviews
Reviewers' Company Size
Actionstep
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartAdvocate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Law Practice
57.1%
Legal Services
42.9%
‐
‐
‐
Other
0.0%
Legal Services
50.0%
Law Practice
46.1%
Marketing and Advertising
2.0%
Higher Education
1.0%
Computer Software
1.0%
Other
0.0%
Discussions
Are there any Actionstep / Google Workspace communities that want to share best practice ideas?
1 Comment
Official Response from Actionstep
Hi Wayne,
Yes, we do. Our customer success team have set up a Linkedin community for this here - https://www.linkedin.com/groups/4671396/
Additionally,...Read more
Actionstep has no more discussions with answers
What is the best way to learn more about SmartAdvocate?
1 Comment
Official Response from SmartAdvocate
Call us for a free, no obligation, web demonstration of SmartAdvocate!
1 (877) GET-SMART
1 ((877) 438-7627
You can also submit your information on our...Read more
Are you going to have local or regional representatives available for hands-on instruction in the near future?
1 Comment
AR
Yes, SmartAdvocate offers both onsite and remote training opportunities however, due to the current COVID situation SmartAdvocate has some travel...Read more
will continued tips be given to users for the year 2021?
1 Comment
MB
Hi Carla, yes! Our Tip of the Week will continue to be sent weekly, and our monthly webinars will be offered through 2021, as well.
Thank you!Read more
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