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At a Glance
Market Segments
Small-Business (98.1% of reviews)
Small-Business (100.0% of reviews)
Entry-Level Pricing
$39.00 1 User Per Month
$99.00 1 Per User Per Month
8am MyCase
Star Rating
(324)4.4 out of 5
Market Segments
Small-Business (98.1% of reviews)
Pros & Cons
Entry-Level Pricing
$39.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansActionstep
Star Rating
(14)3.9 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 1 Per User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Actionstep's Ease of Setup is significantly lower at 5.0 compared to MyCase's 8.2, indicating that MyCase provides a more user-friendly onboarding experience.
- Reviewers mention that MyCase excels in Quality of Support with a score of 8.7, while Actionstep's score of 7.4 suggests that users may face challenges in receiving timely assistance.
- G2 users highlight that Actionstep's Document Management capabilities, particularly in Search and Retrieval, score 8.8, which is higher than MyCase's 8.4, indicating a more robust feature set for managing legal documents.
- Users on G2 report that MyCase shines in Ease of Use with a score of 8.9, while Actionstep's score of 7.0 suggests a steeper learning curve for new users.
- Reviewers say that Actionstep's Time Tracking feature scores 8.6, which is competitive, but MyCase's overall Billing functionality at 8.4 is noted for being more intuitive and easier to navigate.
- Users say that MyCase's Document Storage feature, scoring 8.9, is praised for its accessibility and user-friendly interface, while Actionstep's score of 8.2 indicates room for improvement in this area.
Pricing
Entry-Level Pricing
8am MyCase
Basic
$39.00
1 User Per Month
$39 per user/month (billed annually) or $49 per user/month (billed monthly)
- Case and Contact Management
- Task Management
- Client Portal
Actionstep
Practice Pro + Accounting
$99.00
1 Per User Per Month
Medium and large firms. With general ledger accounting built-in. For multi-practice and boutique firms requiring a built-in General Ledger
- Everything included in Practice Pro plus...
- Multi-currency general ledger
- Banking
Free Trial
8am MyCase
Free Trial is available
Actionstep
Free Trial is available
Ratings
Meets Requirements
8.5
282
8.2
12
Ease of Use
8.8
286
7.2
12
Ease of Setup
8.3
160
5.8
6
Ease of Admin
8.3
90
6.7
7
Quality of Support
8.6
262
7.6
12
Has the product been a good partner in doing business?
8.3
88
7.8
6
Product Direction (% positive)
8.5
276
8.1
12
Features by Category
Platform Additional Functionality
8.6
50
Not enough data
8.6
46
Not enough data
7.9
47
Not enough data
Generative AI
Feature Not Available
Not enough data
7.3
19
Not enough data
Platform Content
7.7
47
Not enough data
8.8
46
Not enough data
7.5
44
Not enough data
Agentic AI - Legal Document Drafting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
7.8
44
Not enough data
7.6
40
Not enough data
8.8
46
Not enough data
Platform Basics
7.8
180
Not enough data
8.6
190
Not enough data
8.4
176
Not enough data
7.8
182
Not enough data
Content Management
8.3
182
Not enough data
8.2
181
Not enough data
8.0
174
Not enough data
Agentic AI - Legal Case Management
5.9
16
Not enough data
6.4
17
Not enough data
6.1
16
Not enough data
6.6
15
Not enough data
5.8
16
Not enough data
6.1
16
Not enough data
Platform Basics
7.9
118
Not enough data
8.5
121
Not enough data
8.4
108
Not enough data
7.5
118
Not enough data
8.5
122
Not enough data
Content Management
8.4
115
Not enough data
7.8
108
Not enough data
8.0
107
Not enough data
Time & Billing
8.7
124
Not enough data
8.3
115
Not enough data
8.5
120
Not enough data
Agentic AI - Legal Practice Management
5.6
11
Not enough data
5.6
11
Not enough data
5.5
11
Not enough data
5.5
11
Not enough data
5.2
11
Not enough data
5.2
11
Not enough data
5.2
11
Not enough data
Storage and Collaboration - Legal Document Management
Feature Not Available
Not enough data
8.8
48
Not enough data
9.1
48
Not enough data
9.0
48
Not enough data
Document Management - Legal Document Management
8.5
48
Not enough data
8.6
48
Not enough data
Feature Not Available
Not enough data
Analysis - Legal Document Management
7.8
48
Not enough data
7.4
47
Not enough data
Artificial Intelligence - Legal Document Management
5.9
46
Not enough data
Accessibility - Legal Document Management
7.5
47
Not enough data
Agentic AI - Legal Document Management
6.5
10
Not enough data
6.3
10
Not enough data
Generative AI - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
LLM and NLP - AI Legal Assistant
Not enough data
Not enough data
Technology Benefit - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consistency, Accuracy and Efficiency - AI Legal Assistant
Not enough data
Not enough data
Automation using Legal Tech - AI Legal Assistant
Not enough data
Not enough data
Compliance and Data Security - AI Legal Assistant
Not enough data
Not enough data
Ease of Use and Adaptability - AI Legal Assistant
Not enough data
Not enough data
Agentic AI - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Force Automation - Legal CRM
6.2
14
Not enough data
6.7
14
Not enough data
6.2
10
Not enough data
Platform Additional Functionality - Legal CRM
5.7
12
Not enough data
7.6
14
Not enough data
7.6
14
Not enough data
8.9
14
Not enough data
Marketing Automation - Legal CRM
7.6
13
Not enough data
6.5
13
Not enough data
Customer Support - Legal CRM
5.9
11
Not enough data
7.5
14
Not enough data
6.5
14
Not enough data
Platform Reporting and Analytics - Legal CRM
6.5
13
Not enough data
Agentic AI - Legal CRM
5.0
5
Not enough data
Not enough data
Not enough data
Agentic AI - Legal Billing
6.2
11
Not enough data
6.2
11
Not enough data
Categories
Categories
Shared Categories
8am MyCase and Actionstep are categorized as Legal Practice Management, Legal Billing, and Legal Case Management
Unique Categories
8am MyCase is categorized as Legal Document Management, Legal CRM, Legal Document Drafting, and AI Legal Assistant
Actionstep has no unique categories
Reviews
Reviewers' Company Size
8am MyCase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Actionstep
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Law Practice
55.9%
Legal Services
40.0%
Consulting
0.6%
Security and Investigations
0.3%
Real Estate
0.3%
Other
2.8%
Law Practice
57.1%
Legal Services
42.9%
‐
‐
‐
Other
0.0%
Discussions
What is MyCase?
2 Comments
DS
public court recordsRead more
How many lawyers use MyCase?
2 Comments
Official Response from 8am MyCase
Thousands of small and mid-sized law firms across the United States use MyCase.Read more
Does MyCase have an API?
2 Comments
Official Response from 8am MyCase
I am excited to let you know that MyCase now has an Open API that allows firms to connect more of the apps they use to MyCase for increased data sharing,...Read more
Are there any Actionstep / Google Workspace communities that want to share best practice ideas?
1 Comment
Official Response from Actionstep
Hi Wayne,
Yes, we do. Our customer success team have set up a Linkedin community for this here - https://www.linkedin.com/groups/4671396/
Additionally,...Read more
Actionstep has no more discussions with answers
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