Compare 8am MyCase and Actionstep 
Featured Products
At a Glance
Market Segments
Small-Business (98.0% of reviews)
Small-Business (100.0% of reviews)
Entry-Level Pricing
$39.00 1 User Per Month
No pricing available
8am MyCase
Star Rating
(346)4.4 out of 5
Market Segments
Small-Business (98.0% of reviews)
Pros & Cons
Entry-Level Pricing
$39.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansActionstep
Star Rating
(14)3.9 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ActionstepSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that 8am MyCase excels in user satisfaction, boasting a significantly higher overall rating compared to Actionstep. Users appreciate its intuitive design and ease of use, with one reviewer noting, "MyCase is the most intuitive practice management system I have experienced."
- According to verified reviews, Actionstep faces challenges in implementation, with users mentioning difficulties in setup and configuration. In contrast, 8am MyCase is praised for its quick and straightforward implementation process, making it easier for teams to get started.
- Users say that 8am MyCase offers a wealth of features that enhance daily operations, such as task reminders and a clear overview of daily activities. This functionality helps users stay organized and capture more billable time, a feature that Actionstep does not emphasize as effectively.
- Reviewers mention that Actionstep provides valuable customization options, allowing teams to tailor the software to their specific needs. However, this flexibility can come at the cost of a steeper learning curve, which some users find challenging compared to the more user-friendly interface of 8am MyCase.
- G2 reviewers highlight the quality of support for 8am MyCase, which is rated higher than Actionstep. Users appreciate the responsive customer service, with one noting the platform's "solid internet security" and reliable support, contributing to a more positive overall experience.
- According to recent feedback, Actionstep is recognized for its effective work/job delegation features, which help teams manage tasks efficiently. However, the lack of recent reviews suggests that user engagement may be waning, while 8am MyCase continues to receive consistent feedback, indicating a more active user base.
Pricing
Entry-Level Pricing
8am MyCase
Basic
$39.00
1 User Per Month
$39 per user/month (billed annually) or $49 per user/month (billed monthly)
- Case and Contact Management
- Task Management
- Client Portal
Actionstep
No pricing availableFree Trial
8am MyCase
Free Trial is available
Actionstep
No trial information availableRatings
Meets Requirements
8.5
301
8.2
12
Ease of Use
8.8
305
7.2
12
Ease of Setup
8.4
177
5.8
6
Ease of Admin
8.4
96
6.7
7
Quality of Support
8.7
280
7.6
12
Has the product been a good partner in doing business?
8.4
94
7.8
6
Product Direction (% positive)
8.6
294
8.1
12
Features by Category
Platform Additional Functionality
8.7
51
Not enough data
8.6
47
Not enough data
8.0
48
Not enough data
Generative AI
Feature Not Available
Not enough data
7.3
19
Not enough data
Platform Content
7.7
48
Not enough data
8.8
48
Not enough data
7.6
45
Not enough data
Agentic AI - Legal Document Drafting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
7.9
45
Not enough data
7.6
41
Not enough data
8.8
47
Not enough data
Platform Basics
7.9
184
Not enough data
8.6
195
Not enough data
8.4
179
Not enough data
7.8
184
Not enough data
Content Management
8.2
189
Not enough data
8.2
186
Not enough data
8.0
178
Not enough data
Agentic AI - Legal Case Management
5.9
17
Not enough data
6.6
20
Not enough data
6.4
17
Not enough data
6.6
15
Not enough data
6.1
17
Not enough data
6.1
16
Not enough data
Platform Basics
7.9
119
Not enough data
8.5
123
Not enough data
8.3
110
Not enough data
7.5
119
Not enough data
8.5
124
Not enough data
Content Management
8.4
117
Not enough data
7.8
110
Not enough data
8.0
109
Not enough data
Time & Billing
8.7
127
Not enough data
8.3
118
Not enough data
8.5
123
Not enough data
Agentic AI - Legal Practice Management
5.6
11
Not enough data
5.6
11
Not enough data
5.8
13
Not enough data
5.5
11
Not enough data
5.2
11
Not enough data
5.2
11
Not enough data
5.2
11
Not enough data
Storage and Collaboration - Legal Document Management
Feature Not Available
Not enough data
8.8
49
Not enough data
9.1
48
Not enough data
9.0
50
Not enough data
Document Management - Legal Document Management
8.5
48
Not enough data
8.6
48
Not enough data
Feature Not Available
Not enough data
Analysis - Legal Document Management
7.8
48
Not enough data
7.4
47
Not enough data
Artificial Intelligence - Legal Document Management
5.9
46
Not enough data
Accessibility - Legal Document Management
7.5
47
Not enough data
Agentic AI - Legal Document Management
6.8
11
Not enough data
6.3
10
Not enough data
Generative AI - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
LLM and NLP - AI Legal Assistant
Not enough data
Not enough data
Technology Benefit - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consistency, Accuracy and Efficiency - AI Legal Assistant
Not enough data
Not enough data
Automation using Legal Tech - AI Legal Assistant
Not enough data
Not enough data
Compliance and Data Security - AI Legal Assistant
Not enough data
Not enough data
Ease of Use and Adaptability - AI Legal Assistant
Not enough data
Not enough data
Agentic AI - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Force Automation - Legal CRM
6.4
15
Not enough data
6.7
14
Not enough data
6.2
10
Not enough data
Platform Additional Functionality - Legal CRM
5.7
12
Not enough data
7.9
16
Not enough data
7.6
14
Not enough data
8.9
14
Not enough data
Marketing Automation - Legal CRM
7.6
15
Not enough data
6.8
14
Not enough data
Customer Support - Legal CRM
5.9
11
Not enough data
7.5
14
Not enough data
6.8
15
Not enough data
Platform Reporting and Analytics - Legal CRM
6.5
13
Not enough data
Agentic AI - Legal CRM
5.0
5
Not enough data
Not enough data
Not enough data
Agentic AI - Legal Billing
6.2
11
Not enough data
6.2
11
Not enough data
Categories
Categories
Shared Categories
8am MyCase and Actionstep are categorized as Legal Practice Management, Legal Billing, and Legal Case Management
Unique Categories
8am MyCase is categorized as Legal Document Management, Legal CRM, Legal Document Drafting, and AI Legal Assistant
Actionstep has no unique categories
Reviews
Reviewers' Company Size
8am MyCase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Actionstep
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Law Practice
54.9%
Legal Services
40.7%
Consulting
0.6%
Law Enforcement
0.6%
Accounting
0.6%
Other
2.7%
Law Practice
57.1%
Legal Services
42.9%
‐
‐
‐
Other
0.0%
Discussions
What is MyCase?
2 Comments
DS
public court recordsRead more
How many lawyers use MyCase?
2 Comments
Official Response from 8am MyCase
Thousands of small and mid-sized law firms across the United States use MyCase.Read more
Does MyCase have an API?
2 Comments
Official Response from 8am MyCase
I am excited to let you know that MyCase now has an Open API that allows firms to connect more of the apps they use to MyCase for increased data sharing,...Read more
Are there any Actionstep / Google Workspace communities that want to share best practice ideas?
1 Comment
Official Response from Actionstep
Hi Wayne,
Yes, we do. Our customer success team have set up a Linkedin community for this here - https://www.linkedin.com/groups/4671396/
Additionally,...Read more
Actionstep has no more discussions with answers
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