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Compare ACRA and Luciq 
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At a Glance
Market Segments
Mid-Market (41.7% of reviews)
Small-Business (60.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
ACRA
Star Rating
(12)4.4 out of 5
Market Segments
Mid-Market (41.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ACRALuciq
Star Rating
(237)4.4 out of 5
Market Segments
Small-Business (60.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about LuciqSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Instabug excels in "Quality of Support" with a score of 8.8, while ACRA falls short with a score of 5.8. Reviewers mention that Instabug's support team is responsive and helpful, making it a reliable partner for businesses.
- Reviewers mention that Instabug offers superior "Ease of Use" with a score of 8.7 compared to ACRA's 7.6. Users say that Instabug's interface is intuitive, allowing teams to quickly adapt and utilize the software effectively.
- G2 users highlight Instabug's "Crash Monitoring" capabilities, scoring 8.8 for "Constant Monitoring" and "Timely Alerts," which users report as crucial for maintaining app performance. In contrast, ACRA's monitoring features are perceived as less robust, with lower scores in similar categories.
- Users on G2 report that Instabug's "User Reports and Feedback" feature scores 8.9, indicating a strong ability to gather user insights. ACRA, however, has a lower score in this area, suggesting it may not capture user feedback as effectively.
- Reviewers mention that Instabug's "Performance Analysis" and "Performance Monitoring" features both score 8.5, showcasing its strength in providing actionable insights. ACRA's performance metrics, while present, do not match the depth and usability of Instabug's offerings.
- Users say that Instabug's "Real-Time Analysis" feature scores 8.2, allowing teams to respond quickly to issues as they arise. ACRA's similar feature, while functional, does not provide the same level of immediacy or effectiveness, leading to potential delays in response times.
Pricing
Entry-Level Pricing
ACRA
No pricing availableLuciq
Custom Plan
Contact Us
Per Year
Get full platform access with one transparent plan, priced on DAU and Seats. No hidden fees. No surprise overages.
- Application Performance Monitoring
- Enterprise Feedback Management
- Crash Reporting
Free Trial
ACRA
No trial information availableLuciq
Free Trial is available
Ratings
Meets Requirements
8.7
9
8.7
204
Ease of Use
7.6
9
8.7
207
Ease of Setup
8.3
5
8.6
113
Ease of Admin
7.0
5
8.2
114
Quality of Support
5.8
8
8.8
186
Has the product been a good partner in doing business?
7.7
5
8.7
109
Product Direction (% positive)
8.5
8
8.1
199
Features by Category
User Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
A/B Testing
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Information
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Bug Reporting
Not enough data
8.6
43
Not enough data
8.7
42
Not enough data
8.1
39
Bug Monitoring
Not enough data
8.0
34
Not enough data
8.6
40
Not enough data
8.3
36
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
Not enough data
8.9
24
Not enough data
8.9
24
Not enough data
8.9
30
Crash Data
Not enough data
8.3
25
Not enough data
8.4
24
Not enough data
7.7
28
Metrics
Not enough data
Feature Not Available
Not enough data
7.0
15
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
7.9
12
Monitoring
Not enough data
8.6
11
Not enough data
8.5
12
Not enough data
8.5
11
Not enough data
6.9
7
Not enough data
6.9
6
Response
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
7.9
7
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.1
6
Not enough data
6.7
5
Functionality
Not enough data
Feature Not Available
Not enough data
4.7
5
Not enough data
Feature Not Available
Not enough data
5.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
7.3
13
|
Verified
Not enough data
7.6
13
|
Verified
Not enough data
8.0
16
|
Verified
Not enough data
7.5
14
Process Management
Not enough data
7.8
12
|
Verified
Not enough data
7.1
11
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
System Management
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
|
Verified
Metrics
Not enough data
Feature Not Available
Not enough data
7.0
15
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
7.9
12
Categories
Categories
Shared Categories
ACRA and Luciq are categorized as Mobile Crash Reporting
Unique Categories
ACRA has no unique categories
Luciq is categorized as Application Performance Monitoring (APM), Enterprise Feedback Management, Mobile App Debugging, Session Replay, and Bug Tracking
Reviews
Reviewers' Company Size
ACRA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Luciq
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
41.7%
Computer Software
16.7%
Retail
8.3%
Internet
8.3%
Higher Education
8.3%
Other
16.7%
Computer Software
23.9%
Information Technology and Services
8.3%
Financial Services
6.5%
Internet
4.3%
Consumer Services
3.5%
Other
53.5%
Discussions
ACRA has no discussions with answers
What is the best way to get a better birds eye view of the sentiment/polarity of the user verbatims?
2 Comments
NA
Hi Stephen,
This is Nour from Instabug team! Thank you for your feedback, it really sounds interesting and we'd love to have a further discussion about...Read more
What is Instabug?
1 Comment
Official Response from Luciq
Instabug is providing in-app feedback and bug reporting to mobile apps. It provides a seamless way for two-way communication with users, while providing...Read more
How does Instabug work?
1 Comment
Official Response from Luciq
It starts with the mobile app developer integrating our SDK into the app in a process that takes less than a minute to be done. Then whenever a user wants to...Read more
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