IPPBX
IPPBX is a U.S.-based business communications provider offering a cloud VoIP phone system with built-in AI capabilities for small and midsize organizations. The platform combines business calling and communication tools with AI-powered features designed to help teams manage calls more efficiently. IPPBX includes HD calling, auto attendants, call queues, advanced call routing, SMS, voicemail, call recording, and mobile and desktop apps. It also supports CRM integrations and API access, allowing businesses to connect their phone system with existing applications and workflows. A key part of the platform is its built-in AI. The AI Receptionist can answer incoming calls, understand caller intent, provide information, and route calls appropriately. IPPBX also includes AI-powered outbound calling, call transcription, and summaries to help turn conversations into useful follow-ups and business actions. Businesses looking to learn more about the platform can visit Ippbx.com to explore its features, plans, and AI-powered communication capabilities.
Average Rating: 4.4/5.0
Total Reviews: 19
How Do G2 Users Rate IPPBX?
- Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.8/10)
Who Is the Company Behind IPPBX?
- Seller: IPPBX
- Year Founded: 1998
- HQ Location: New York, US
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LinkedIn® Page: www.linkedin.com
62 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Accounting
- Company Size: 32% Medium, 32% Small
What Do G2 Reviewers Say About IPPBX?
AI-generated summary from verified user reviews
Pros
- Users praise the user-friendly interface of IPPBX, enabling quick setup and seamless communication for remote teams.
- Users highlight the easy setup of IPPBX, enabling quick configuration and seamless integration into existing systems.
- Users value the easy communication of IPPBX, seamlessly integrating voice, video, and messaging for remote collaboration.
- Users value the efficient call management of IPPBX, enhancing communication and boosting overall team productivity.
- Users value the intuitive interface of IPPBX, which ensures smooth and professional communication for businesses.
Cons
- Users find the complex setup of IPPBX to be challenging, especially for those lacking technical expertise.
- Users find the complexity of setup and configuration for IPPBX to be challenging, especially for beginners.
- Users find the difficult setup of IPPBX challenging, often leading to connectivity and configuration issues for beginners.
- Users face integration issues with IPPBX, citing complexity during initial setup and challenges with advanced feature usage.
- Users find the learning curve steep for IPPBX, facing challenges with setup and complex configurations.
What Are Recent G2 Reviews of IPPBX?
"Flexible, Cost-Effective IP PBX That Scales for Remote Work"
Rating: 4.5/5.0 stars
— Kanga Y.
"Efficient Call Management with Room for Customization"
Rating: 4.0/5.0 stars
— Belhaje A.

