# Best VoIP Providers - Page 25 ## How Many VoIP Providers Products Does G2 Track? **Total Products under this Category:** 425 ### Category Stats (Aug 2026) - **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Phone2 (+4.77%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank VoIP Providers Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 61,300+ Authentic Reviews - 425+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for VoIP Providers ![G2 Grid® for VoIP Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/voip-providers/grids.png?focus%5B%5D=1173&focus%5B%5D=53495&focus%5B%5D=1451753&focus%5B%5D=129760&focus%5B%5D=16314&focus%5B%5D=18255&focus%5B%5D=70977&focus%5B%5D=71595) Highlighted products: RingEX, Nextiva, Zoom Phone, Quo, Dialpad Connect, Webex Suite, Webex Calling, and 8x8 Work. Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=quo-quo&focus%5B%5D=dialpad-connect&focus%5B%5D=cisco-webex-suite&focus%5B%5D=webex-calling&focus%5B%5D=8x8-work) **Sponsored** ### Applivery Applivery is a modern, cloud-based Unified Endpoint Management (UEM) platform designed to help organizations manage and secure their Android, Apple, and Windows devices effectively. This solution provides comprehensive control over a diverse range of endpoints, enabling IT teams to streamline device management processes while enhancing security measures across the organization. Targeted at businesses of all sizes, Applivery caters to IT administrators and security professionals who require a robust solution for managing multiple device types within their infrastructure. The platform is particularly beneficial for organizations that prioritize security and compliance, as it integrates seamlessly with identity providers to facilitate single sign-on (SSO). This feature not only simplifies user access but also enhances overall security by reducing the number of credentials users need to manage. One of the standout features of Applivery is its support for zero-touch deployment, which allows for efficient device provisioning without the need for manual intervention. This capability is particularly advantageous for organizations looking to scale their operations quickly, as it minimizes the time and resources required to set up new devices. Coupled with advanced analytics, Applivery provides valuable insights into device performance and user experience, enabling proactive management and timely troubleshooting. The platform's user-friendly interface ensures a quick setup process and smooth integration, making it accessible for organizations regardless of their size or technical expertise. Applivery aligns with the latest industry standards, which is crucial for businesses aiming to achieve and maintain compliance with various security certifications such as ISO 27001, SOC2, and CIS. These features not only help organizations safeguard their data but also build trust with clients and stakeholders by demonstrating a commitment to security best practices. Overall, Applivery stands out in the UEM category by offering a comprehensive suite of tools that empower organizations to manage their endpoints efficiently while maintaining high security and compliance standards. Its combination of ease of use, advanced analytics, and robust security features makes it a valuable asset for any organization looking to enhance its endpoint management capabilities. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=118&secure%5Bchosen_at%5D=2026-08-07T14%3A16%3A02Z&secure%5Bdisplayable_resource_id%5D=1953&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=75539&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=75539&secure%5Bresource_id%5D=118&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvoip-providers%3Fpage%3D25%26source_location%3Dcategories%2523show&secure%5Btoken%5D=f38ca4556b9b0f4ef2e5fc10fc0099a5504d648b5cfa1d1c3e3da77edb03109c&secure%5Burl%5D=https%3A%2F%2Flp.applivery.com%2Fen%2Fintelligence%3Futm_source%3Dg2&secure%5Burl_type%5D=custom_url) ### [PimentoPhone: A Cross-Platform VoIP Softphone](https://www.g2.com/products/vindaloo-softtech-pvt-ltd-pimentophone-a-cross-platform-voip-softphone/reviews) Experience seamless communication with our Cross-Platform Softphone Solution. Connect across devices effortlessly and enhance your business communications. #### Who Is the Company Behind PimentoPhone: A Cross-Platform VoIP Softphone? - **Seller:** [Vindaloo Softtech](https://www.g2.com/sellers/vindaloo-softtech) - **Year Founded:** 2016 - **HQ Location:** Ahmedabad, IN - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0cfdd7c35fdcf7996e4c11d0b408a3a984398571045b02a18bc8af6a1e3f5362&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvindaloosofttech&secure%5Burl_type%5D=linkedin_company_website) 50 employees on LinkedIn® ### [PortaDialer](https://www.g2.com/products/portadialer/reviews) PortaDialer is a white-label WebRTC softphone solution designed for VoIP providers, cloud PBX operators, and communication service providers. It enables operators to deploy fully branded cross-platform clients across iOS, Android, and web browsers (Web App) without the development overhead of building standalone applications from scratch. The software integrates with any standard, external SIP-based infrastructure and functions independently of other PortaOne products. Key capabilities across both mobile apps and the web version include HD voice and video calling, in-app messaging, group chats, SMS, native voicemail access, call transfers (attended and blind), call pull, presence status. PortaDialer provides service providers with a unified mobile and web interface. By using standard authentication methods such as OTP, passwords, or auto-login links, the solution simplifies user onboarding and ongoing maintenance processes for the operator's support teams. #### Who Is the Company Behind PortaDialer? - **Seller:** [PortaOne](https://www.g2.com/sellers/portaone) - **Year Founded:** 2001 - **HQ Location:** Vancouver, CA - **Twitter:** @PortaOne - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=73ec39329ab6a0da208be8b19a161ee27508fd3027b7835d3d159e8c3b78f00c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fportaone%2F&secure%5Burl_type%5D=linkedin_company_website) 160 employees on LinkedIn® ### [Press8 Telecom](https://www.g2.com/products/press8-telecom/reviews) Press8 Telecom is a next-generation VoIP business phone system that helps you stay connected no matter where you are in the world. Press8 Telecom offers over 50+ features and advanced features like Call Queues and Voicemail to Text. Our extensive reporting and call queue metrics empower sales and service teams to have effective conversations with customers and stay connected no matter where they are located. Enjoy the convenience of making and receiving calls using your pre-configured VoIP phone, our Press8 smartphone APP, or our Press8 desktop APP. With the highest approval rating in the industry, we get most of our customers from referrals. Press8 is family owned and operated and treats its customers like family. #### Who Is the Company Behind Press8 Telecom? - **Seller:** [Press8 Telecom](https://www.g2.com/sellers/press8-telecom) - **Year Founded:** 2006 - **HQ Location:** Austin, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5b7fd7bf9da454be643103158bd8ae6d5309601ac53cd2b9839e6184102c8757&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpress8-telecom&secure%5Burl_type%5D=linkedin_company_website) 9 employees on LinkedIn® ### [Proclaim VoIP](https://www.g2.com/products/proclaim-voip/reviews) Proclaim VoIP specializes in providing cloud-based solutions for your Voice Over IP Service. #### Who Is the Company Behind Proclaim VoIP? - **Seller:** [Proclaim VoIP](https://www.g2.com/sellers/proclaim-voip) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [ProSBC](https://www.g2.com/products/prosbc/reviews) ProSBC is a carrier-grade Session Border Controller for service providers, contact centers, and enterprises that need secure, scalable control of SIP signaling and media across on-premises, cloud, and hybrid environments. It supports high-volume voice traffic, complex routing, Microsoft Teams Direct Routing, and regulatory compliance while delivering predictable performance and full operational control. #### Who Is the Company Behind ProSBC? - **Seller:** [TelcoBridges](https://www.g2.com/sellers/telcobridges) - **Year Founded:** 2002 - **HQ Location:** Boucherville, CA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1ce997b10dd127e2990b2f16dcd224ad6b955a3bc60da1a51029929e81d8fcde&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftelcobridges%2F&secure%5Burl_type%5D=linkedin_company_website) 41 employees on LinkedIn® ### [Rander](https://www.g2.com/products/rander/reviews) Rander is CTI software integrated with Panasonic PBX. (What is CTI?) Rander brings together the two main communication tools - the computer and the telephone. #### Who Is the Company Behind Rander? - **Seller:** [Randersoft](https://www.g2.com/sellers/randersoft) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Ringee.IO](https://www.g2.com/products/ringee-io/reviews) Ringee is an open-source VoIP platform that enables businesses to make and receive high-quality international calls across 180+ countries at a fraction of traditional telecom costs. Built for modern sales teams, outbound operations, and global businesses, Ringee works from both browser and mobile devices and offers flexible deployment through self-hosted or cloud environments. The platform is designed for companies that need reliable calling, infrastructure transparency, and greater operational control without vendor lock-in. #### Who Is the Company Behind Ringee.IO? - **Seller:** [Ringee](https://www.g2.com/sellers/ringee) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e223591acef94c12f5243279aa5505b8ef91de51bfe233edcc94269e9223d43b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fringee-io%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® ### [RingRoost](https://www.g2.com/products/ringroost/reviews) JOIN HUNDREDS OF BUSINESSES THAT RELY ON RINGROOST TO POWER THEIR COMMUNICATION. #### Who Is the Company Behind RingRoost? - **Seller:** [RingRoost](https://www.g2.com/sellers/ringroost) - **Year Founded:** 2014 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=32bdb20467b2006133a244b7437b55774904c4e39fb9ad1f82965c33d989ac5c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fringroost&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Ringtree Business Phone](https://www.g2.com/products/ringtree-ringtree-business-phone/reviews) Cloud-based and AI-enabled business phone system that offers features such as call routing and screening, user and team management, conference calling, voicemail, voice attendant IVRs, and more. #### Who Is the Company Behind Ringtree Business Phone? - **Seller:** [Ringtree](https://www.g2.com/sellers/ringtree) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=597301410f489f009f8b076c39b57a7fad3829b7e1e228b304216395727ac533&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fringtree%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Rippledesk](https://www.g2.com/products/rippledesk/reviews) Rippledesk is cloud-based business phone and messaging system for teams. Phone numbers available for the US, Canada, and Africa. The software offers business calling features like welcome greetings, business hours, call recording, call transcription, and IVR routing for departments. Rippledesk also provides text message automation to engage customers. The system is designed for startups, support departments, sales, and remote teams. #### Who Is the Company Behind Rippledesk? - **Seller:** [Rippledesk](https://www.g2.com/sellers/rippledesk) - **Year Founded:** 2023 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=58607aa68fdd4e469f98aa7f8227595f7cafa0d7b4a4c68d78a9e646a2a26661&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frippledesk&secure%5Burl_type%5D=linkedin_company_website) 5 employees on LinkedIn® ### [SanIPPBX](https://www.g2.com/products/sanippbx/reviews) The IPPBX System effortlessly manages incoming calls and directs them to the right departments or individuals, ensuring efficient communication flow. #### Who Is the Company Behind SanIPPBX? - **Seller:** [SAN Softwares](https://www.g2.com/sellers/san-softwares) - **Year Founded:** 2000 - **HQ Location:** Gurugram, IN - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=50eb4c5f8c2c2c93cac2ed25871f6f2a8c70f3689a950a0f8dbcef5cbb30cc0f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsan-softwares&secure%5Burl_type%5D=linkedin_company_website) 80 employees on LinkedIn® ### [Sarv Cloud Telephony](https://www.g2.com/products/sarv-cloud-telephony/reviews) Just four steps to finish a promising call center without any hassle **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Sarv Cloud Telephony? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Sarv Cloud Telephony? - **Seller:** [sarv.com](https://www.g2.com/sellers/sarv-com) - **Year Founded:** 2011 - **HQ Location:** Jaipur, IN - **Twitter:** @SarvOfficial 4,190 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e578a0c4cb31d6c72bb151ce6437a6d8560f48d4cbf44d5b478c9b96d0bb90f3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsarv-com&secure%5Burl_type%5D=linkedin_company_website) 249 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Sarv Cloud Telephony? **["Budget friendly cloud telephony services"](https://www.g2.com/survey_responses/sarv-cloud-telephony-review-5039141)** **Rating:** 5.0/5.0 stars _— Badshah B._ [Read full review](https://www.g2.com/survey_responses/sarv-cloud-telephony-review-5039141) #### What Are G2 Users Discussing About Sarv Cloud Telephony? - [What is Sarv Cloud Telephony used for?](https://www.g2.com/discussions/what-is-sarv-cloud-telephony-used-for) ### [SendMyCall](https://www.g2.com/products/sendmycall/reviews) SendMyCall is a global virtual phone number and cloud PBX platform designed for small and medium-sized businesses. We provide local, national, mobile, and toll-free numbers in 90+ countries, allowing companies to establish a local presence anywhere in the world. Our platform includes a free fully featured cloud PBX with advanced call management tools such as IVR, call forwarding, ring groups, voicemail-to-email, call recording, and more. SendMyCall supports flexible connectivity, including SIP trunking, mobile forwarding, softphones, and IP phones, giving businesses full control over how they manage communication. With pricing starting at $9.95/month, SendMyCall is built to offer enterprise-level features without enterprise-level costs. #### Who Is the Company Behind SendMyCall? - **Seller:** [SendMyCall](https://www.g2.com/sellers/sendmycall) - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0811b85742c2ded45ed38a95c5cd4b0370bc5b02a682f981f6d065a02a6a9a46&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsend-my-call-inc%2F&secure%5Burl_type%5D=linkedin_company_website) ### [SiPalto](https://www.g2.com/products/sipalto/reviews) SiPalto's Business Telephone System is designed for single and multi-site businesses offering PBX features coupled with cloud functionality. #### Who Is the Company Behind SiPalto? - **Seller:** [Sipalto](https://www.g2.com/sellers/sipalto) - **Year Founded:** 2009 - **HQ Location:** London, GB - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=72b4f6dd8cde1053c31b0adc91261da44b8d9d59c94fba13feeac945e382451a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsipalto&secure%5Burl_type%5D=linkedin_company_website) 4 employees on LinkedIn® ### [SIPLine](https://www.g2.com/products/sipline/reviews) SipLine is a free, native Windows SIP softphone built with .NET 9 WPF for maximum performance and reliability. Designed for SMBs, freelancers, and enterprises, it offers enterprise-grade security (TLS/SRTP/DPAPI), HD audio with Opus and G.711 codecs, and real-time call quality monitoring. Unlike browser-based or Electron solutions, SipLine starts in under 0.5 seconds with minimal CPU usage. It works with any SIP provider or IP-PBX — 3CX, Asterisk, FreePBX, OVH, Twilio, RingCentral, and more. Key features: - Free Community plan with no time limit - C# Plugin SDK for custom integrations (CRM, call recording, automation) - Plugin Marketplace for community and premium extensions - Multi-account support (up to 5 SIP accounts) - Professional headset support (Jabra, Poly, Sennheiser, Logitech) - Silent MSI installer with GPO support for enterprise deployment - Real-time call quality metrics (MOS Score, Jitter, RTT) - GDPR compliant — EU-hosted infrastructure (France/Germany) Plans range from free (Community) to custom Enterprise with white-label and unlimited workstations. #### Who Is the Company Behind SIPLine? - **Seller:** [FeelAutom](https://www.g2.com/sellers/feelautom-fe3c0202-de6b-4bad-8924-8eab911cf237) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=df1ccf96385b81c261cff7113801af41088d9d1ba0edfdb1c799e1fcfd70a37d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffeelautom%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® - [‹ Prev‹ Prev](/categories/voip-providers?open_modal_url=%2Fproducts%2Fcommpeak%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fvoip-providers%26source%3Dcategory&order=g2_score&page=24#product-list) - [1](/categories/voip-providers?open_modal_url=%2Fproducts%2Fcommpeak%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fvoip-providers%26source%3Dcategory&order=g2_score#product-list) - [2](/categories/voip-providers?open_modal_url=%2Fproducts%2Fcommpeak%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fvoip-providers%26source%3Dcategory&order=g2_score&page=2#product-list) - … - [21](/categories/voip-providers?open_modal_url=%2Fproducts%2Fcommpeak%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fvoip-providers%26source%3Dcategory&order=g2_score&page=21#product-list) - [22](/categories/voip-providers?open_modal_url=%2Fproducts%2Fcommpeak%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fvoip-providers%26source%3Dcategory&order=g2_score&page=22#product-list) - [23](/categories/voip-providers?open_modal_url=%2Fproducts%2Fcommpeak%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fvoip-providers%26source%3Dcategory&order=g2_score&page=23#product-list) - 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[Team Collaboration](/categories/team-collaboration) - [Other Collaboration](/categories/other-collaboration) - [Agentic AI Browser](/categories/agentic-ai-browser) - [AI Meeting Assistants](/categories/ai-meeting-assistants) - [AI Presentation Tools](/categories/ai-presentation-tools) - [Audio Conferencing](/categories/audio-conferencing) - [Board Management](/categories/board-management) - [Bookmark Manager](/categories/bookmark-manager) - [Browser](/categories/browsers) - [Business Scheduling](/categories/business-scheduling) - [Calendar](/categories/calendar-software) - [Cloud PBX Platforms](/categories/cloud-pbx-platforms) - [Collaborative Research Writing Tools](/categories/collaborative-research-writing-tools) - [Decision-Making](/categories/decision-making) - [Digital Adoption Platform](/categories/digital-adoption-platform) [Browse VoIP Providers Themes](/categories/voip-providers/themes) ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash") NP Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash) Updated April 9, 2026 Voice over Internet Protocol (VoIP) software transmits phone calls over an IP network without relying on traditional telephone infrastructure, functioning as a modern alternative to private branch exchange (PBX) systems. It helps organizations cut communication costs, support remote work, and maintain secure calling capabilities. ### Core Capabilities of Voice over Internet Protocol (VoIP) Software To qualify for inclusion in the VoIP category, a product must: - Provide VoIP PBX systems for businesses or offer a VoIP softphone application - Include features that help manage incoming calls, such as call forwarding, call transferring, and routing - Enable real-time network monitoring via dashboards - Offer integration compatibility with communication and CRM platforms ### Common use cases for Voice over Internet Protocol (VoIP) Software VoIP software supports scalable, reliable communication for internal collaboration and customer-facing interactions. It also benefits teams using related tools such as [video conferencing software](https://www.g2.com/categories/video-conferencing), [UCaaS platforms](https://www.g2.com/categories/ucaas-platforms), [contact center software](https://www.g2.com/categories/contact-center), and [CRM systems](https://www.g2.com/categories/crm). ### How Voice over Internet Protocol (VoIP) Software Differs from Other Tools VoIP differs from traditional PBX by replacing legacy on-premises telephony systems with IP-based calling, reducing infrastructure and maintenance costs while improving flexibility for remote and hybrid teams. Compared with broader UCaaS platforms, VoIP primarily focuses on voice calling, softphones, and SIP-based PBX functionality, though VoIP is typically a core component of most UCaaS offerings. ### Insights from G2 on Voice over Internet Protocol (VoIP) Software Based on category trends on G2, VoIP's reliability, cost savings, ease of remote access, and the convenience of softphone options that replace or supplement physical desk phones. Show More