- Koncert is an AI-powered sales support system that facilitates parallel dialing, automates various outreach channels, and provides a dashboard for tracking sales rep connections and engagements.
- Reviewers appreciate Koncert's smooth operation with CRM, its ability to automate tedious tasks such as tracking leads and customer interactions, and its features that enhance sales coaching and lead management.
- Users reported issues with Koncert crashing during parallel dialing, problems with CRM syncing, and difficulties in utilizing its features due to a steep learning curve and high training requirements.








