Best Unified Workspaces Software - Page 28

Zello

Zello is the leading push-to-talk voice messaging app for teams and businesses worldwide, turning iOS, Android, and Windows devices into walkie-talkies that also record messages, track location, and send emergency alerts. Account administrators add, remove, and group together teams through a centralized, web-based management console. Channels are flexible to suit the needs of each customer, especially those in the hospitality, manufacturing, construction, transportation, and retail industries. Zello is ideal for businesses with deskless workers, field workers, remote workers, and lone workers. Use cases in this category include hotels with various staff members, construction crews on noisy job sites, and retail salespeople on the sales floor. Join the millions of Zello users who communicate in real-time over any wireless or data network to share updates, connect in emergencies, and solve problems. Zello serves thousands of businesses and has more than 130 million users worldwide. Current customers include Honda, Restoration Hardware, Starwood/Marriott Hotels, Uniqlo, Waste Management (WM), and YRC Freight. Zello is recognized as a reliable communication solution by reputable sources like the Wall Street Journal, the New York Times, CBS, CNBC, USA Today, and TechCrunch.

Average Rating: 4.4/5.0

Total Reviews: 91

Zenkit

Zenkit is a collaborative SaaS platform for project management, database building and more. Follow your data through its entire lifecycle, from fluid brainstorming and research through to a structured system for collaborative use. Zenkit is the flexible workspace you can use to organize anything. Zenkit lets you view and manipulate your data in multiple intuitive ways to gain deeper insight into your projects. Start with a simple list or Kanban board to plan your process, or switch to a table to input additional data and view analytics. Use it to build your own CRM, automated reporting system, or financial planner, or simply save your recipes and plan your holidays. Share your workspaces and assign tasks to your friends and colleagues, and view as much or as little data as you need at any moment. Zenkit helps you to intuitively focus on what’s important. Hyper-flexible and customizable, Zenkit is a relational database that anyone can use and understand. It is the home for your data, your projects and your business, no matter how big or small, simple or complex. Use Zenkit to cultivate your data and help your projects flourish.

Average Rating: 4.7/5.0

Total Reviews: 88

ZeroDesk

Zest

Zest helps teams and individual professionals find information from any cloud service (Google Drive, Dropbox, Slack, GitHub, Zendesk...) in an instant, without having to switch apps or tabs. It is achieved with Zest's Information Finder Sidebar (Chrome Extension) and unified search that securely indexes all of your internal knowledge bases and cloud services. With Zest, teams can also manage work-critical information with the use of Collections. Each Collection has links to information around a specific purpose (i.e. Marketing Strategy Q4 2020). In order to keep the information up to date and valuable, Collection items can be verified or flagged by teammates so that the collection owner could update accordingly. Additionally, Zest uses an Artificial Intelligence component that securely analyzes the context of your messages on supported integrations (Gmail, Zendesk...) to proactively recommend information links that could help answer your questions. It helps teams eliminate shoulder tapping by surfacing required information before questions are even asked. Zest is a product for professionals that need to juggle a lot of information that's scattered all over the cloud fast, and we are constantly looking for innovative ways to make that even faster.

ZIWO

With ZIWO, simply talk to your clients! ZIWO is a cloud contact center software (CCaaS) solution in the GCC that enables businesses to manage customer communication through voice calls and WhatsApp messaging in a single, unified platform. Designed for customer service, sales, and support teams, ZIWO simplifies multichannel communication and enhances team productivity. It is widely adopted across the Middle East and North Africa region (MENA), and supports both remote and in-office operations. This customer service platform is ideal for industries such as e-commerce, logistics, finance, real estate, healthcare, and much more - especially for companies operating in multiple markets that require local phone numbers, multilingual support, and seamless CRM integration. Common use cases include inbound customer support, outbound sales, and WhatsApp-based service desks. The key ZIWO features include: - Multichannel Communication: Consolidate voice calls and WhatsApp conversations in one platform, with full support for English, Arabic, and French to serve diverse audiences. - High-Quality Voice Services: Calls are routed via licensed local telecom providers and trusted international carriers to ensure clear, uninterrupted communication. - CRM Integrations: Instantly connect to over 15 major CRM platforms to streamline workflows, increase agent productivity, and improve customer relationship management. - Extensive API Library: Access 500+ APIs for advanced customization and integration into your existing business systems and infrastructure. ZIWO empowers companies to deliver consistent, high-quality customer experiences by streamlining communication and simplifying technical complexity - all through a scalable cloud-based contact center solution. It enables teams to operate more efficiently, respond faster to customer needs, and maintain full visibility across all interactions in real time.

Average Rating: 4.9/5.0

Total Reviews: 74

Zoiper

Zoiper's Whitelabel Softphone is a customizable VoIP solution designed for businesses seeking to offer a branded communication experience to their users. This platform enables companies to tailor the softphone's interface, features, and functionalities to align with their brand identity and meet specific operational requirements. Key Features and Functionality: - Brand Customization: Incorporate your company's logo, color scheme, fonts, and icons to create a cohesive brand experience. - User Interface Personalization: Develop a custom interface that enhances user experience and reflects your brand's aesthetics. - Smart Provisioning: Configure different features and licenses for various user groups, such as novice or business users, ensuring tailored functionality. - Custom Feature Sets: Add or remove features according to the specific needs of different user segments. - Flexible Licensing Models: Choose from per-user to unlimited user installations to suit your business model. - Advanced Communication Support: Ensure compatibility with IMS/RCS, VoLTE, and secure communication protocols for enhanced connectivity and security. Primary Value and User Solutions: Zoiper's Whitelabel Softphone empowers businesses to deliver a seamless and branded communication experience to their users. By offering extensive customization options, companies can align the softphone with their brand identity, enhancing user engagement and satisfaction. The platform's flexibility in provisioning and feature configuration allows businesses to cater to diverse user needs, improving operational efficiency. Additionally, support for advanced communication standards and secure protocols ensures reliable and secure communication, addressing the critical needs of modern enterprises.

Average Rating: 4.4/5.0

Total Reviews: 52

ZoppaBox