Best Robotic Process Automation (RPA) Software with Machine Learning Capabilities

How Many Robotic Process Automation (RPA) Software Products Does G2 Track?

Total Products under this Category: 211

Category Stats (Sep 2026)

  • Average Rating: 4.53/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Tango (+0.04%) - Among all products in this category, Tango recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Robotic Process Automation (RPA) Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 24,800+ Authentic Reviews
  • 211+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Robotic Process Automation (RPA) Software

G2 Grid® for Robotic Process Automation (RPA) Software plotting products by satisfaction and market presence

Highlighted products: UiPath Agentic Automation, Zapier, Microsoft Power Automate, Automation Anywhere Agentic Process Automation, IBM Robotic Process Automation (RPA), Apify, PIX RPA, and ServiceNow Workflow Data Fabric.

Underlying data: [Grid® JSON](https://www.g2.com/categories/robotic-process-automation-rpa/grids.json?focus%5B%5D=uipath-agentic-automation&focus%5B%5D=zapier&focus%5B%5D=microsoft-power-automate&focus%5B%5D=automation-anywhere-agentic-process-automation&focus%5B%5D=ibm-robotic-process-automation-rpa&focus%5B%5D=apify&focus%5B%5D=pix-rpa&focus%5B%5D=servicenow-workflow-data-fabric)

UiPath Agentic Automation

UiPath (NYSE: PATH) is a global leader in agentic automation, empowering enterprises to harness the full potential of AI agents to autonomously execute and optimize complex business processes. The UiPath Platform™ uniquely combines controlled agency, developer flexibility, and seamless integration to help organizations scale agentic automation safely and confidently. Committed to security, governance, and interoperability, UiPath supports enterprises as they transition into a future where automation delivers on the full potential of AI to transform industries. For more information, visit www.uipath.com. Agentic testing is an AI-powered approach to software quality assurance that leverages autonomous agents to generate, execute, and evolve tests across the entire testing lifecycle. By partnering intelligent agents with human testers, agentic testing dramatically increases test coverage, accelerates release cycles, improves system resilience, and enables continuous testing at enterprise scale. It empowers teams to shift from manual, reactive testing to proactive, scalable quality engineering—driving faster innovation with higher confidence.

Average Rating: 4.6/5.0

Total Reviews: 6,268

How Do G2 Users Rate UiPath Agentic Automation?

  • Visual Editor: 9.1/10 (Category avg: 8.6/10)
  • Quality of Support: 8.8/10 (Category avg: 9.1/10)
  • Custom Automation: 8.9/10 (Category avg: 8.8/10)
  • Collaboration: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind UiPath Agentic Automation?

  • Seller: UiPath
  • Company Website:
  • Year Founded: 2005
  • HQ Location: New York
  • Twitter: @UiPath
    108,104 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,142 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: RPA Developer, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 51% Large, 28% Medium

What Do G2 Reviewers Say About UiPath Agentic Automation?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the advanced AI capabilities of UiPath Agentic Automation, enhancing adaptability and seamless workflow integration.
  • Users value the seamless integration of AI with automation in UiPath Agentic Automation for handling complex tasks.
  • Users appreciate the ease of use of UiPath Agentic Automation, making it simple for developers to integrate and automate tasks.
  • Users commend the automation ease of UiPath Agentic Automation, benefiting from its advanced AI capabilities and orchestration.
  • Users appreciate the user-friendly interface of UiPath Agentic Automation, enabling quick learning and effective automation solutions.
Cons
  • Users find the product expensive, with high licensing costs compared to other RPA tools, impacting overall value.
  • Users find the learning curve challenging, especially with agent training and required programming knowledge for non-tech individuals.
  • Users find the missing features in UiPath, such as modern folder access, hinder their overall experience.
  • Users find the complexity of UiPath Agentic Automation overwhelming, especially when navigating advanced features and setups.
  • Users feel that the pricing issues of UiPath Agentic Automation are too high, affecting repurchase decisions.

What Are Recent G2 Reviews of UiPath Agentic Automation?

What Are G2 Users Discussing About UiPath Agentic Automation?

Automation Anywhere Agentic Process Automation

Automation Anywhere Agentic Process Automation (APA) is an enterprise platform that orchestrates AI agents, RPA bots, APIs, documents, and human expertise as a single governed system of work. APA transforms what is possible with automation — orchestrating every instrument of work across every system, with execution grounded in process expertise, and end-to-end process governance across every agent, every step, and every decision. It turns individual capabilities into compounded business transformation. With the APA platform, you can optimize what already runs your business and expand into what has never been feasible before. What's inside the platform Process Reasoning Engine (PRE) — the decision layer. Goal-driven AI agents plan, act, adapt, and self-correct in real time as conditions change. Mozart Orchestrator — a unified composer that manages decisions, dependencies, context, and exceptions across agents, automations, documents, and APIs. AI Agent Studio — a low-code workspace for building AI agents on foundational models from Amazon Bedrock, Google Vertex AI, Azure OpenAI, OpenAI, and others. Automator AI — generative AI–powered automation development across any application, cloud or on-premises. Document Automation — processes unstructured documents at over 95% accuracy, and 5x faster with Cloud Extraction Service for large-scale extraction. Process Discovery — surfaces bottlenecks and identifies what to automate next. Automation Co-Pilot — triggers multi-step agentic workflows in natural language, inside the applications teams already use. Governance built in, not bolted on Every agent, action, and decision runs inside enterprise controls: fine-grained role-based access control (RBAC), AES-256 encryption at rest, TLS in transit, native audit logs with SIEM integration, and human-in-the-loop oversight. Automation Anywhere maintains SOC 1 Type 2, SOC 2 Type 2, ISO 27001, ISO 22301, and HITRUST certifications, and supports GDPR compliance. Proven in production 1,500+ live APA deployments, 400M+ automations run per year, and 1.8M+ unique AI agent executions across 26 global regions. Bancolombia — 1,300% ROI in the first year and a 50% increase in customer service efficiency JBS — $1M and 125,000 hours saved in IT Granite Telecom — $635,000 in monthly savings and 15,000 hours saved per month Ricoh — 500 days of operational time saved per month SoftBank Corp. — 85% reduction in recruitment hours Who it's for Enterprise operations, IT, finance, HR, customer service, and shared services teams in banking, insurance, healthcare, life sciences, manufacturing, telecommunications, and the public sector — wherever complex, cross-system work has to run reliably and be governed. Learn more at https://www.automationanywhere.com.

Average Rating: 4.5/5.0

Total Reviews: 4,118

How Do G2 Users Rate Automation Anywhere Agentic Process Automation?

  • Visual Editor: 8.7/10 (Category avg: 8.6/10)
  • Quality of Support: 8.7/10 (Category avg: 9.1/10)
  • Custom Automation: 8.6/10 (Category avg: 8.8/10)
  • Collaboration: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Automation Anywhere Agentic Process Automation?

  • Seller: Automation Anywhere
  • Company Website:
  • Year Founded: 2003
  • HQ Location: San Jose, CA
  • Twitter: @AutomationAnywh
    55,050 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,327 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: RPA Developer, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 59% Large, 23% Medium

What Do G2 Reviewers Say About Automation Anywhere Agentic Process Automation?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use in Automation Anywhere Agentic Process Automation for simplifying RPA bot creation and management.
  • Users value the ease of automating repetitive tasks with Automation Anywhere, enhancing productivity and efficiency effortlessly.
  • Users appreciate the efficiency of Automation Anywhere, highlighting its ease of use and significant impact on productivity.
  • Users value the automation ease of Automation Anywhere, enabling non-coders to effortlessly build bots and streamline tasks.
  • Users appreciate the intuitive interface of Automation Anywhere, making automation easy and enhancing overall efficiency.
Cons
  • Users find Automation Anywhere's pricing model to be expensive and complex, which can be challenging for small teams.
  • Users find the steep learning curve challenging, especially for beginners navigating advanced features and debugging workflows.
  • Users find the missing features of Automation Anywhere Agentic Process Automation frustrating, limiting their workflow capabilities.
  • Users experience software bugs causing issues like errors in automation and problems with browser extensions.
  • Users often face bot issues including complex debugging and integration challenges, affecting overall usability and performance.

What Are Recent G2 Reviews of Automation Anywhere Agentic Process Automation?

What Are G2 Users Discussing About Automation Anywhere Agentic Process Automation?

Pega Platform

Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow. Experience the simplicity and power of the Pega Platform today: https://www.pega.com/platform-guided-tour

Average Rating: 4.2/5.0

Total Reviews: 199

How Do G2 Users Rate Pega Platform?

  • Visual Editor: 8.5/10 (Category avg: 8.6/10)
  • Quality of Support: 8.2/10 (Category avg: 9.1/10)
  • Custom Automation: 8.9/10 (Category avg: 8.8/10)
  • Collaboration: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Pega Platform?

  • Seller: Pegasystems
  • Year Founded: 1983
  • HQ Location: Cambridge, MA
  • Twitter: @pega
    45,022 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,547 employees on LinkedIn®
  • Ownership: NASDAQ:PEGA

Who Uses This Product?

  • Who Uses This: Senior Software Engineer, Consultant
  • Top Industries: Information Technology and Services, Banking
  • Company Size: 68% Large, 20% Medium

What Do G2 Reviewers Say About Pega Platform?

AI-generated summary from verified user reviews

Pros
  • Users commend robust customer support in Pega Platform, highlighting helpful onboarding and integration assistance.
  • Users value the automation of complicated processes in Pega Platform, enhancing efficiency in managing business data.
  • Users appreciate the ease of use of Pega Platform, enabling them to automate processes without coding skills.
  • Users appreciate the user-friendly interface and seamless integrations of Pega Platform, enhancing both CRM and ERP systems.
  • Users value the seamless integration capabilities of Pega Platform, enhancing connectivity with various software systems efficiently.
Cons
  • Users find the strict UI customization limitations in Pega Platform frustrating, often settling for less-than-ideal interfaces.
  • Users find the limited features of Pega Platform restrict their customization options, impacting overall user experience.
  • Users find the outdated interface of Pega Platform frustrating and challenging to customize for their needs.
  • Users find the poor interface design of the Pega Platform frustrating, hindering customization and affecting user experience.
  • Users find the poor UI of the Pega Platform frustrating, limiting customization and impacting performance efficiency.

What Are Recent G2 Reviews of Pega Platform?

What Are G2 Users Discussing About Pega Platform?

Appian

Appian is an enterprise AI process automation platform that helps organizations orchestrate, automate, and transform complex end-to-end workflows. The platform connects AI models, enterprise systems, data sources, digital workers, and human teams to accelerate operations, reduce operational costs, and manage enterprise risk. Built primarily for large enterprises and government entities, Appian supports mission-critical applications across core business functions like financial services, insurance, pharmaceuticals, and public sector operations. Key Features and Capabilities Deterministic Process Orchestration: Provides a structured workflow layer that coordinates AI agents, automated rules, legacy systems, and human workers to ensure predictable and reliable execution of enterprise tasks. Data Fabric Technology: Unifies enterprise data across disparate systems into a virtualized data model without needing to migrate or replicate underlying databases, delivering real-time operational context to AI agents and end users. Enterprise AI Control & Governance: Incorporates built-in guardrails, full auditability, and monitoring tools to maintain policy compliance, enforce row-level security, and eliminate unauthorized actions. Spec-Driven Development: Combines visual process modeling with AI-assisted application creation, allowing business analysts and developers to collaborate on visual plans and deploy applications with pre-configured scalability and high availability. Flexible AI Deployment: Supports a portfolio approach to digital workers by integrating native AI features, external frontier models, and traditional automation tools like business rules and Robotic Process Automation (RPA). By operating as an agility layer over existing legacy systems, the platform enables organizations to modernize operational software without undergoing disruptive core replacements. Built-in process intelligence allows teams to continually monitor performance metrics, pinpoint workflow bottlenecks, and optimize overall business efficiency.

Average Rating: 4.5/5.0

Total Reviews: 446

How Do G2 Users Rate Appian?

  • Visual Editor: 8.6/10 (Category avg: 8.6/10)
  • Quality of Support: 8.5/10 (Category avg: 9.1/10)
  • Custom Automation: 8.3/10 (Category avg: 8.8/10)
  • Collaboration: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Appian?

  • Seller: Appian
  • Company Website:
  • Year Founded: 1999
  • HQ Location: McLean, Virginia
  • Twitter: @Appian
    16,293 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,652 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Consultant, Manager
  • Top Industries: Financial Services, Banking
  • Company Size: 56% Large, 28% Medium

What Do G2 Reviewers Say About Appian?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in Appian, allowing for seamless workflow automation without coding skills.
  • Users value the automation capabilities of Appian, allowing rapid development of workflows without coding expertise.
  • Users commend Appian for its fast application development through a comprehensive low-code platform and robust integrations.
  • Users appreciate the AI capabilities of Appian, enhancing efficiency through automation and intelligent content handling.
  • Users value the AI capabilities of Appian, enhancing efficiency through automation and improving overall user experience.
Cons
  • Users feel that Appian has limited features, especially in security enhancements and automation capabilities compared to competitors.
  • Users find Appian to be expensive compared to other low-code tools, making it challenging for small businesses.
  • Users find limited flexibility in Appian, facing restrictions on performance and dependence on database work for integrations.
  • Users find the complexity of Appian challenging, particularly in tailoring solutions and managing version control effectively.
  • Users find limited customization in Appian's interface, making it challenging to meet specific branding needs efficiently.

What Are Recent G2 Reviews of Appian?

What Are G2 Users Discussing About Appian?

WorkFusion AI Digital Agents

WorkFusion is a pioneer in AI agents for financial crime compliance (FCC). Its AI Agents are purpose-built workers that augment compliance teams in level 1 analyst functions for anti-money laundering (AML), adverse media monitoring, sanctions screening alert review, customer onboarding, Know Your Customer (KYC), transaction monitoring (TM) and customer service. WorkFusion’s AI solutions are technology controls that mitigate risk, solve talent challenges, increase workforce capacity, save money, enhance employee and customer experience, and improve compliance posture. For more information visit workfusion.com.

Average Rating: 4.4/5.0

Total Reviews: 22

How Do G2 Users Rate WorkFusion AI Digital Agents?

  • Visual Editor: 8.9/10 (Category avg: 8.6/10)
  • Quality of Support: 8.1/10 (Category avg: 9.1/10)
  • Custom Automation: 10.0/10 (Category avg: 8.8/10)
  • Collaboration: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind WorkFusion AI Digital Agents?

  • Seller: WorkFusion
  • Year Founded: 2010
  • HQ Location: New York, NY
  • Twitter: @workfusion
    3,425 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    197 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 72% Large, 17% Small

What Are Recent G2 Reviews of WorkFusion AI Digital Agents?

What Are G2 Users Discussing About WorkFusion AI Digital Agents?