G2

Gaurav S.

Application Development Technical Team Lead

Small-Business (50 or fewer emp.)

8/4/2026

"Expressive SAIL That Scales from Simple Forms to Enterprise Apps"

5/5

What do you like best about Appian?

What I love most is how expressive SAIL is, especially when it’s paired with the breadth of the platform. You can start with something as simple as a form and grow it into a full enterprise application with process orchestration, AI, and external integrations, all within one cohesive environment. Also the getting someone trained on this technology is quite easy and less time taking. Review collected by and hosted on G2.com.

What do you dislike about Appian?

Debugging: Vague error messages and the lack of a step-through debugger make troubleshooting difficult.

Performance: Complex interfaces and poorly optimized queries can lead to sluggish performance at scale.

Learning Curve: The unique expression language and functional programming model take time to master.

UI Customization: Styling flexibility is limited, so pixel-perfect designs are hard to achieve. This is something which could be improved if UI can have CSS integration possible

Licensing Cost: Premium pricing can get expensive for large user bases or when supporting external users. Review collected by and hosted on G2.com.

What problems is Appian solving and how is that benefiting you?

We are working on a Case Management solution where business users log case entries raised by external users for tracking and end-to-end closure. This application keeps proper track of all incidents in one common place, which was quite disaggregated earlier when it was handled manually using a paper-based approach. Review collected by and hosted on G2.com.