Best Review Management Software - Page 22

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 530

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Spokk (+5.56%) - Among all products in this category, Spokk recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 21,100+ Authentic Reviews
  • 530+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, ReputationStacker, Reputation, Feefo, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputationstacker&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=experience-com)

Reply Ai

Respuestas a reseñas de Google en segundos

Who Is the Company Behind Reply Ai?

Reply Champion

Reply Champion is an AI-powered Google review management tool built for small businesses. It generates personalized, brand-consistent responses to customer reviews in seconds; in over 50 languages. Built-in review request campaigns make it easy to ask customers for reviews, helping businesses grow their online reputation on autopilot. Unlike generic review management platforms, Reply Champion offers HIPAA-compliant response modes for healthcare providers and legal ethics compliance for law firms, making it the only review response tool purpose-built for regulated industries.

Who Is the Company Behind Reply Champion?

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How it works

ReplyWell

ReplyWell is an AI-powered review response tool for local businesses. It generates professional, on-brand responses to Google reviews in seconds — with industry-specific tone packs for 14 verticals, including dental, law firms, restaurants, and more. HIPAA-safe and ABA ethics-compliant responses included. Starts at $19/mo with no contracts.

Who Is the Company Behind ReplyWell?

Repmanager

Repmanager is a review management platform built for businesses that operate across multiple locations, car dealer groups, hospitality chains, retail and gym franchises, and any organization managing more review volume than one location's staff can realistically keep up with by hand. Repmanager connects to Google, Klanten Vertellen, and Kiyoh, pulling every review into a single dashboard and automatically tagging each one for sentiment, urgency, intention, and topic the moment it arrives. That means the reviews that actually need attention, a frustrated customer, a complaint about wait times, a mention of a specific team member, surface immediately instead of sitting buried under routine five-star ratings in a shared inbox. Replies are drafted by AI trained on your own tone of voice, configurable at the organization level or overridden per individual location, so a twenty-location group can sound consistent as a brand while still letting specific locations adjust tone, formality, and reply length where it matters. Reply rules let you decide exactly which reviews get answered automatically, based on conditions like star rating or review type, each with its own configurable delay, while Rep Shield, Repmanager's built-in safeguard layer, automatically holds back spam, routes legal or media threats and complaints about management to a human, and escalates urgent negative reviews straight to a real inbox or team channel. No AI reply ever goes out unsupervised on content flagged as sensitive. Beyond managing incoming reviews, Repmanager helps generate new ones through email, QR code, and WhatsApp invitations, each trackable by individual location and platform, so teams can see exactly which locations are actively growing their review base and which have gone quiet. The dashboard centers on a single reputation health score, built from five weighted factors (star rating, response rate, sentiment, response speed, and on-time replies) and tracked against self-set KPI goals, alongside an automatically generated breakdown of top complaint and compliment themes pulled directly from review text, with trend data versus the previous period. That gives managers a specific answer to what's actually driving sentiment, not just whether the average rating went up or down. Role-based access control supports five built-in roles plus location-specific permissions, scaling to organizations of up to 10,000 users, with multi-location benchmarking and side-by-side comparison built directly into the reporting layer, so a team overseeing dozens of locations can see at a glance which one needs attention first.

Who Is the Company Behind Repmanager?

Repnovo

Repnovo is an all-in-one online reputation management and review management software built to help businesses generate more 5-star reviews, improve local SEO, manage customer feedback, and strengthen their online presence from one centralized platform. Designed for growing, service-based, and multi-location businesses, Repnovo makes it easy to automate the entire review lifecycle across platforms such as Google and Facebook. Businesses can send automated review requests through SMS, email, QR codes, and customized review funnels to consistently generate fresh customer reviews and improve local search visibility. Repnovo’s AI-powered review response tools help businesses save time by automatically creating personalized, on-brand, SEO-optimized responses to customer reviews. Negative customer feedback can be routed into private feedback workflows, giving businesses the opportunity to identify issues, recover unhappy customers, and improve the overall customer experience. The platform also includes online reputation monitoring, sentiment analysis, real-time reporting, review analytics, website review widgets, social media sharing tools, employee review leaderboards, and multi-location reputation management dashboards. Teams can monitor review performance, track trends, compare locations, measure employee impact, and manage their entire reputation strategy from one place. Repnovo is built to eliminate the manual work traditionally associated with reputation management. With simple setup, automation, hands-on support, flexible monthly pricing, and no long-term contracts, businesses can turn customer feedback into stronger search visibility, increased trust, more reviews, and sustainable local growth.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Repnovo?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 3.3/10 (Category avg: 10/10)

Who Is the Company Behind Repnovo?

  • Seller: Repnovo
  • Year Founded: 2022
  • HQ Location: Miami, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Repnovo?

Reponse

Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. It brings a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, product review collection and moderation, contacts and segments, loyalty points and referrals, and analytics. All of it is free forever, with unlimited seats for the whole team. When a store is ready, the All-in plan turns on AI agents: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, triage tickets and draft replies for the team, moderate reviews and flag customers at risk of churning. All-in includes 10,000 AI conversations per month. Reponse works in English and French and is billed through Shopify.

Who Is the Company Behind Reponse?

Reptrics

Reptrics is all-in-one Customer Success Software for B2B SaaS businesses to drive customer retention & growth. Reptrics is built for proactive Customer Success team & executive leader to manage customer onboarding, and renewals, reduce churn, and boost expansion opportunities. Reptrics empowers customer success teams to become revenue centers rather than a cost center. Helps to manage success throughout the customer lifecycle by automating customer-centric workflows using playbooks. Customer-focused data platform to oversee account health, and address churn risk in real time. Headquartered in Florida, founded in 2019 is VC backed platform. Trusted by global clients like Hook Security, Web-est, Skill Struck, Kinectify, and many more to increase MRR(Monthly Retention Rate and maximize lifetime value(LTV) with fastest implementation of tech-stack under 90 days.

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate Reptrics?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Reptrics?

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of Reptrics?

What Are G2 Users Discussing About Reptrics?

Reputacion

Reputacion is an all-in-one reputation platform that helps local businesses and multi-location networks collect more Google and Facebook reviews, respond with AI, and climb local search rankings — all from a single dashboard. From on-site QR/NFC review collection and a unified inbox (Messenger, Instagram, and live chat) to multi-location bulk management and local visibility tracking, it turns customer feedback into growth whether you run one location or hundreds.

Who Is the Company Behind Reputacion?

Reputation

Who Is the Company Behind Reputation?

  • Seller: Nivula
  • Year Founded: 2018
  • HQ Location: Cadempino, CH
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

ReputationRiser

ReputationRiser is a web-based tool that helps businesses display only their 5-star reviews directly on their websites through a simple, customizable widget. It turns existing 5-star reviews into visible on-site social proof that helps build trust, strengthen credibility, and support more leads and customers. Built for small businesses, agencies, and service providers, ReputationRiser is designed to make strong customer feedback more visible where website visitors are deciding whether to call, book, or submit a lead form. The outcome is simple and business-owner-friendly: better website conversion through more visible 5-star reviews, without a complicated setup. ReputationRiser is easy to install, mobile-friendly, and flexible enough to support different branding and conversion goals. It can also be positioned with optional done-for-you setup for businesses that want a more hands-off implementation.

Who Is the Company Behind ReputationRiser?

Reputigo's Review Management Software

Reputigo is the affordable automated review system that helps service businesses win more jobs. We replace manual follow-ups with smart automation, helping you rank higher on Google and turn searchers into callers. Built for businesses in home services, salons, spas, fitness studios, wellness practices, pet services, cleaning companies, and other service-based sectors, our software delivers simple and essential tools to enhance online visibility and put more money back to your small business. Our platform creates a self-reinforcing growth loop: completed jobs convert into 5-star reviews via automation, fresh reviews boost your Google visibility, and that visibility drives more calls and leads. This cycle keeps your schedule full without constant advertising spend. Key features and focus are: Review Collection: - Reputigo Smart Review Cards for instant, on-site collection at peak customer satisfaction. - Customizable and Automated Campaigns via SMS and email. - Significantly higher capture rates than traditional methods. Showcase: - Automatically display your best 5-star reviews on your website to build instant trust with visitors. - Share reviews on social media. Seamless Integration: - Connects with your existing workflow (like QuickBooks) to trigger review requests automatically when you close a job. What you're getting: For customers: They find you online, see your 5-star reputation immediately, and trust you enough to call or contact you instantly. For you: Simple setup, intuitive interface, no steep learning curve. The platform runs on autopilot to save you admin time. Turns website visitors into warm leads by proving you are the trusted choice in your area today!

Who Is the Company Behind Reputigo's Review Management Software?

  • Seller: Reputigo
  • Year Founded: 2024
  • HQ Location: Vancouver, CA
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®
  • Phone: 1-888-854-9777

Repuva

Repuva is review management software for local businesses such as café, clinics, hotels, restaurants and salons. It helps businesses get more Google reviews, reply to every review, and use reviews to win new customers. Collect: Send automated review requests and follow-ups by WhatsApp, SMS and email, or collect reviews in person with QR codes, kiosk links and feedback forms. An AI Review Assistant helps customers write detailed reviews in a few clicks. Manage: See reviews from Google and 70+ other review sites in one dashboard. AI drafts replies in your brand voice, with rules to publish automatically or after approval. AI Insights summarises what customers praise and complain about. Showcase: Embed review widgets on your website and turn reviews into social media graphics. Built for India, with WhatsApp-first review collection and UPI billing. Supports multiple locations and role-based team access. Self-serve setup with a 14-day free trial, no credit card required.

Who Is the Company Behind Repuva?

  • Seller: Repuva
  • Year Founded: 2024
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®
Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated April 10, 2026