Best Review Management Software - Page 7

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 478

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Spokk (+5.56%) - Among all products in this category, Spokk recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 19,300+ Authentic Reviews
  • 478+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, ReputationStacker, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=reputationstacker&focus%5B%5D=experience-com)

Flowbox

Flowbox is Europe’s leading UGC and Influencer Marketing platform. Partner with creators and influencers to reach new audiences, collect content from your customers and repurpose it all throughout the customer journey to increase engagement, social proof and sales. Founded in 2016, Flowbox is one of Europe’s fastest-growing marketing technology companies and was ranked #8 in Deloitte Sweden Technology Fast 50 2020. In 2022, Flowbox and Photoslurp merged into one company. In 2025, Flowbox acquired Dreaminfluence. Today, the joint business has 70 employees and offices in Stockholm, Barcelona, Amsterdam and Copenhagen, serving 1000+ customers in 40 markets. ⭐️ Ranked #8 on Deloitte's Technology Fast 50 Sweden ⭐️ Official Meta Marketing Partner

Average Rating: 4.7/5.0

Total Reviews: 19

How Do G2 Users Rate Flowbox?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 10.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 8.3/10 (Category avg: 10/10)

Who Is the Company Behind Flowbox?

  • Seller: Flowbox
  • Year Founded: 2016
  • HQ Location: Stockholm, Sweden
  • LinkedIn® Page: www.linkedin.com
    89 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 53% Small, 37% Medium

What Do G2 Reviewers Say About Flowbox?

AI-generated summary from verified user reviews

Pros
  • Users value the AI automation of content, enabling seamless creation of shoppable galleries for enhanced product pages.
  • Users value the automation of user-generated content, making it easy to create engaging shoppable galleries.
  • Users love the automation of user-generated content, enabling the creation of engaging shoppable galleries effortlessly.
  • Users value the automation of product tagging, enhancing shoppable galleries and improving user-generated content integration.
  • Users love the automation of user-generated content, enabling seamless creation of shoppable galleries on product pages.
Cons
  • Users note the higher cost of Flowbox compared to competitors, impacting their overall value perception.
  • Users find the inefficiency in Flowbox, with inconsistent post sizing leading to a frustrating experience.
  • Users are frustrated by the higher costs and issues with posts displaying incorrectly on the website.
  • Users experience technical errors with Flowbox, such as posts displaying incorrectly and requiring adjustments for optimal viewing.

What Are Recent G2 Reviews of Flowbox?

gominga Review Manager

Your one-stop-shop for review management! Market research and customer care at the digital POS: gain insights from existing ratings, reviews and Q&A. Interact directly with the end consumer by replying to reviews and questions on all national and international platforms such as Amazon or Google. The gominga Review Manager allows you to manage product, store, app and shop reviews. Monitoring, alerting, analysis and interaction - easy and scalable with the gominga SaaS tool. We currently cover platforms such as Amazon (worldwide), Alternate, Apple App Store, AO, Bazaarvoice, Chainreactioncycles, Coolblue, Conrad, Galaxus, Google My Business, Google Play Store, Obi, Rosebikes, Trusted Shops, Trustpilot, Walmart, Zalando etc. Companies such as Acer, BSH, Gardena, Garmin, LG, Samsung and Schwalbe use our tool to increase sales and improve brand image. Zendesk users can now install the gominga app to use our review management services via their Zendesk application.

Average Rating: 4.5/5.0

Total Reviews: 2

How Do G2 Users Rate gominga Review Manager?

  • Retail: 8.3/10 (Category avg: 8.4/10)
  • E-commerce: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind gominga Review Manager?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About gominga Review Manager?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of gominga Review Manager, making their experience straightforward and efficient.
Cons
  • Users find gominga Review Manager to be not user-friendly, leading to challenges in navigating and utilizing the platform effectively.

What Are Recent G2 Reviews of gominga Review Manager?

What Are G2 Users Discussing About gominga Review Manager?

Inform AI

Inform AI is a hands-free review management + customer insights platform. It automatically drafts (or auto-sends) human-sounding replies every week in your chosen brand voice, so you stay active and responsive without burning hours in your inbox. You get a single dashboard to view reviews across locations, reply in bulk or one-by-one, use templated rules when you want tight control, and even catch up on older reviews via our Chrome extension. On top of replies, Inform generates a weekly summary with performance and sentiment insights so you can spot trends, recurring issues, and what customers love—fast. If reviews impact trust, rankings, and revenue, Inform makes “great review management” automatic.

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate Inform AI?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 0/10 (Category avg: 10/10)

Who Is the Company Behind Inform AI?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Inform AI?

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LetConvert

Use social proof & user reviews to convert more visitors into leads & sales. Drive your users to take actions that matter with the power of FOMO, Social Proof and Real Time Alerts!

Average Rating: 1.3/5.0

Total Reviews: 2

How Do G2 Users Rate LetConvert?

  • Has the product been a good partner in doing business?: 0.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind LetConvert?

  • Seller: LetX
  • Year Founded: 2015
  • HQ Location: New Delhi , IN
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are G2 Users Discussing About LetConvert?

OneLocal

Grow your business the right way with OneLocal. Marketing your small business isn't just about buying ads anymore. Your customers are looking for you online - you need to give them a way to find you, a reason to buy your services, and keep coming back for more. OneLocal makes it easy for you to outsmart and out-win your competition by making it easy for your customers to: - Find and locate you - Contact you anytime - Text you for a quote - Schedule a service - Pay for your service - Leave an online review OneLocal is the one-stop-shop for all your marketing needs. Have access to every marketing tool you need from one dashboard and a dedicated marketing specialist that is there with you every step of the way. To learn more about OneLocal, visit: https://onelocal.com/

Average Rating: 4.2/5.0

Total Reviews: 3

Who Is the Company Behind OneLocal?

  • Seller: OneLocal
  • Year Founded: 2017
  • HQ Location: Toronto, CA
  • LinkedIn® Page: www.linkedin.com
    81 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 33% Large, 33% Small

What Are Recent G2 Reviews of OneLocal?

What Are G2 Users Discussing About OneLocal?

Propel

Introducing the Ultimate Tool for Local Business Growth! Experience the power of streamlining your review management, form submissions, messaging, and call tracking, all in one convenient platform. With Propel, you can stand out from the competition and take advantage of exclusive features such as: - A customizable review widget that consolidates reviews from various websites onto your own site. - Automated and seamless review collection that continuously increases the number of reviews without requiring manual effort. - Video and audio review capabilities, providing a dynamic and engaging customer feedback experience. - A user-friendly platform that minimizes the need for constant monitoring. Propel is a unique lead acceleration engine that is designed to propel your business growth to new heights.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Propel?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Propel?

  • Seller: Propel Up
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Propel?

RealReviews.io

RealReviews.io is your go-to platform for trustworthy and unbiased information, backed by a passionate team dedicated to empowering users. Our focus on technology, data analysis, and top-notch customer service ensures you get accurate insights for informed decision-making.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind RealReviews.io?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of RealReviews.io?

RightResponse AI

RightResponse AI is AI-powered reputation management software for local businesses, multi-location brands, and agencies. It helps teams send personalized review requests; create, approve, and publish message-informed responses for Google and other review platforms; analyze customer and competitor feedback; and track Google Maps visibility. Use the software yourself or choose Done For You service. MESSAGE-INFORMED AI REVIEW RESPONSES Most AI tools produce a polite reply that repeats the review. RightResponse AI uses a multi-agent workflow to understand the review, check safety and risk, identify themes, select only relevant approved company, brand, and location messages, plan the response, write it, and run final QA. Responses can reflect real business knowledge from your website, approved messages, and review history without forcing irrelevant details into every reply. Teams control how responses are published. Choose which star ratings can publish automatically and which need human approval. When approval is required, users can schedule, publish, or edit a response from their phone without opening the dashboard. PERSONALIZED REVIEW REQUESTS Create email and SMS review requests shaped by the customer, job, location, and business context. Requests can include names, dates, product or service details, and optional photos, with flexible fields, campaigns, and follow-ups. VOICE OF CUSTOMER AND COMPETITOR INTELLIGENCE Analyze reviews by the topics that matter to your organization, see the exact customer language behind each signal, and compare locations or competitors using a consistent framework. Competitor analysis shows what customers praise, what frustrates them, and where a business may have an opportunity to differentiate. GOOGLE MAPS RANK TRACKING Measure local search visibility from the places customers search, monitor movement over time, and compare map performance with nearby competitors. BUILT FOR DIFFERENT OPERATING MODELS RightResponse AI supports individual businesses, multi-location teams, and agencies. Multi-location accounts can apply company, brand, and location-level rules while preserving local context. Agencies can use the software, white-label capabilities, or a fully managed service delivered under their own brand. Start with a free trial, or contact RightResponse AI for enterprise, agency, integration, and managed-service needs.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate RightResponse AI?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 10.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 0/10 (Category avg: 10/10)

Who Is the Company Behind RightResponse AI?

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About RightResponse AI?

AI-generated summary from verified user reviews

Pros
  • Users value the AI responsiveness of RightResponse AI, enhancing communication and streamlining review management efficiently.
  • Users value the seamless AI integration of RightResponse AI, enhancing efficiency in responding to customer reviews.
  • Users value the effective communication features of RightResponse AI, enhancing customer engagement and response efficiency.
  • Users value the insightful reports from RightResponse AI, which help track trends and enhance customer understanding.
  • Users enjoy the navigation ease of RightResponse AI, effortlessly managing reviews and insights across multiple platforms.

What Are Recent G2 Reviews of RightResponse AI?

SocialPilot Reviews

SocialPilot Review Management tool empowers businesses to enhance their online reputation effortlessly. Automate review generation across platforms like Google and Facebook, respond to reviews with AI-powered tools, and monitor feedback in a centralized dashboard. Ideal for businesses of all sizes, it streamlines review management, boosts visibility, and builds customer trust.

Average Rating: 4.0/5.0

Total Reviews: 2

How Do G2 Users Rate SocialPilot Reviews?

  • Retail: 5.0/10 (Category avg: 8.4/10)
  • E-commerce: 5.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind SocialPilot Reviews?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About SocialPilot Reviews?

AI-generated summary from verified user reviews

Pros
  • Users value the affordability of SocialPilot, appreciating its cost-effective features for managing social media efficiently.
  • Users value the comprehensive analytics provided by SocialPilot, appreciating the clean reports and easy tracking.
  • Users highlight the well-designed analytics reports of SocialPilot, enabling efficient tracking of social media activities.
  • Users love the automation features of SocialPilot, streamlining social media tasks and enhancing team collaboration.
  • Users appreciate the efficient content creation tools of SocialPilot, enhancing teamwork and streamlining social media management.
Cons
  • Users note the lack of Xing integration, which limits connectivity options within SocialPilot Reviews.
  • Users note a lack of Xing integration, which can impede the overall functionality of SocialPilot.
  • Users find poor integration with platforms like Xing to be a notable downside of SocialPilot.

What Are Recent G2 Reviews of SocialPilot Reviews?

Spokk

Spokk is customer feedback and Google review software for businesses that see customers in person. After every visit, it asks each customer how it went, turns their answer into a ready-to-post AI review draft, and brings them back with loyalty rewards, referrals and memberships. Feedback from every customer Spokk sends a short feedback request by text or email after each visit, or customers scan a QR code at the counter. Forms come in a classic or chat style and in five languages (English, Spanish, French, German and Japanese). Every response reaches owners and managers straight away, and they can reply to the customer from Spokk. Customers can also rate the team member who served them. Google reviews, asked the right way Every customer who leaves feedback gets the same Google review invitation, whatever their rating. Spokk's AI writes a review draft from the customer's own ratings and words, follows the rating they chose and never invents details. The customer edits it and posts it from their own Google account in one tap. Spokk also imports your Google reviews, suggests AI replies, and matches reviews back to the feedback they came from. Automation that runs itself One sequence by text and email after each visit: a feedback request, one reminder, a Google review invitation and, later on, a referral code. Every step is editable, messages go out only during daytime hours, and anyone who has already done what the next step asks is skipped. Bring customers back Visit-based loyalty rewards with tablet check-in, personal referral codes that reward both the customer and their friend, paid monthly or annual memberships billed through Stripe, and video and written testimonials for a Wall of Love on your website. Customers use a browser portal, with no app to download. Fits how you already work Connect HubSpot, GoHighLevel, Zoho CRM and Bigin, Google Business Profile or the REST API, or add visits by tablet check-in, the staff portal or a spreadsheet upload. Spokk supports unlimited locations and team members. If you need a feature or integration Spokk does not have yet, we build it for you at no extra cost where it is within our ability. Pricing starts at $149 per month, with a 14-day free trial (no credit card required) and a 60-day money-back guarantee. Practices covered by HIPAA can use the Healthcare plan, which comes with a signed Business Associate Agreement.

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate Spokk?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 3.3/10 (Category avg: 10/10)

Who Is the Company Behind Spokk?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Spokk?

Vercepta

Vercepta is an all-in-one reputation intelligence platform engineered for modern business owners who understand that reviews drive revenue. Unlike simple review monitoring tools, Vercepta acts as a command center, empowering brands to actively track, analyze, and respond to online reviews across Google, Yelp, Trustpilot, and more. Real-time SMS and email alerts ensure you never miss critical feedback, while the Insights Hub provides powerful behavioral trend analysis to uncover hidden opportunities for growth. Designed for small business owners from restaurants and spas to dental clinics and tattoo studios — Vercepta delivers actionable data without the overwhelm. The built-in Vercepta Score gives you an instant pulse on your brand health, benchmarking your online reputation against industry averages. Automated review aggregation and platform-wide alerts help you protect your reputation, address customer issues faster, and maximize positive brand visibility. Vercepta’s onboarding process is quick, with smart data capture that personalizes the platform to your business needs. Whether you manage a single storefront or multiple locations, Vercepta scales effortlessly, providing seamless reporting and multi-location insights. The platform leverages API integrations and secure data protocols to keep your customer and business information protected. With plan options ranging from a Free tier for solo operators to premium Silver and Gold plans for growing teams, Vercepta makes professional-grade reputation management accessible, affordable, and powerful. The mission is simple: empower owners who care about their brand to command their reputation with speed and confidence. Whether you’re looking to increase review response rates, benchmark your performance, or unlock deep market insights, Vercepta gives you the tools to transform reviews from a stressor into a strategic asset. Built on a modern, intuitive interface with advanced analytics under the hood, Vercepta is your partner in brand protection, growth, and reputation excellence.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Vercepta?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Vercepta?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Vercepta?

VOIPReview

VOIPReview is a network monitoring software that helps your business ensure your VOIP system works functionally and efficiently.

Average Rating: 4.5/5.0

Total Reviews: 2

How Do G2 Users Rate VOIPReview?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind VOIPReview?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of VOIPReview?

What Are G2 Users Discussing About VOIPReview?

Zyene Reviews

Zyene Reviews is an AI-powered review management and online reputation management platform designed to help local businesses collect customer reviews, manage their online reputation, and strengthen their digital presence. Built for businesses of all sizes, Zyene Reviews simplifies customer feedback management, helping business owners build trust, improve customer engagement, and save time through intelligent automation. With Zyene Reviews, businesses can send review requests to customers through SMS, email, shareable links, and QR codes. The platform makes it easier to encourage customers to share honest feedback about their experiences and build a stronger online reputation. One of the key features of Zyene Reviews is its AI-powered review response system. Businesses can generate personalized, professional replies to customer reviews, maintain consistent communication, and automate eligible Google review responses. This helps business owners respond to feedback more efficiently without spending hours manually managing every review. Zyene Reviews also brings customer reviews from platforms such as Google, Facebook, and Yelp into one convenient dashboard. Businesses can monitor feedback, track review performance, analyze customer sentiment, and identify opportunities to improve their services. Designed for restaurants, dental clinics, salons, spas, auto repair shops, plumbers, home service providers, and other local businesses, Zyene Reviews helps businesses make online reputation management simpler and more accessible. Beyond collecting and responding to reviews, Zyene Reviews provides reputation analytics, competitor insights, local SEO support, and private feedback management tools. These features help businesses understand customer experiences, identify service improvements, and strengthen their visibility in local search results over time. Whether you operate a single business location or manage multiple locations, Zyene Reviews provides practical tools to streamline review management and maintain a consistent online presence. Zyene Reviews helps businesses turn customer feedback into meaningful insights, build customer trust, and create a stronger foundation for sustainable growth.

Average Rating: 4.8/5.0

Total Reviews: 2

Who Is the Company Behind Zyene Reviews?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Zyene Reviews?

BetterReviews

BetterReviews is a Shopify reviews app that collects reviews you can actually sell with. Instead of a blank "write a review" box, customers have a short AI-guided chat about how they used the product and what they'd tell a friend, and they approve every word before it's published. You get detailed, believable reviews and more photos, not "Love it!". Then BetterReviews puts those reviews to work: - Product pages: highlights, FAQs and SEO copy written from what buyers said, fact-checked against your reviews. - Ads and emails: real customer quotes turned into ad captions, email hooks and ad images. - Everywhere else: Google Shopping stars, Klaviyo flows, AI moderation, and access from Claude or any AI agent. Free plan with unlimited orders, reviews and review emails. Better is a flat $149/mo with 1,000 AI-guided reviews a month and a dedicated CSM. Free migration from Okendo, Yotpo, Judge.me and more.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind BetterReviews?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of BetterReviews?

Brand Testing Club

Brand Testing Club is a platform that helps brands connect with their consumers and get valuable feedback on their products. We will help you with: - Conversion rate boost - Brand trust and awareness - Valuable product insights - Integration with leading e-platforms - User-generated content - Expansion abroad - Product launch Founded in 2018, Brand Testing Club is headquartered in Prague, from where it operates testings all around the Czech Republic, Slovakia, Hungary, Poland, Bulgaria, Romania, and Lithuania.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind Brand Testing Club?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Brand Testing Club?

AI-generated summary from verified user reviews

Pros
  • Users value the efficiency of Brand Testing Club, highlighting quick delivery of high-quality UGC results in their campaigns.
  • Users appreciate the efficient issue resolution process, resulting in quick delivery of high-quality UGC results.
  • Users value the speed of delivery for UGC results in their testing campaigns with Brand Testing Club.

What Are Recent G2 Reviews of Brand Testing Club?

Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated April 10, 2026