I like that Vercepta makes it easier to track and organize data without needing to be super technical. The dashboard is pretty clean, and once I figured out how to use the automation part, it saved me a lot of time. I also liked that it worked well with other tools I was already using.

For a small business owner, this tool is darn helpful. Provides the extra arms and legs instead of spending hours combing through all the review platforms to see what customers are saying. Fast, easy to use. Good value. Dashboard has everything all in one place. Can quickly find reviews, see trends, and take action. Insights and analysis have decent level of detail to identify exact pain points in customer experience. All I can say is wow. Had no idea there were so many reviews out there until I signed up. Overall it's convenient to see all customer reviews in one place. Super helpful to see everything that people are saying, so that any issues can be addressed.