# Best Remote Desktop Software - Page 3

## How Many Remote Desktop Software Products Does G2 Track?

**Total Products under this Category:** 137

### Category Stats (Aug 2026)

- **Average Rating:** 4.46/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** AweSun Remote Desktop (+3.71%) - Among all products in this category, AweSun Remote Desktop recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Remote Desktop Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 16,200+ Authentic Reviews
- 137+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Remote Desktop Software
 ![G2 Grid® for Remote Desktop Software plotting products by satisfaction and market presence](https://www.g2.com/categories/remote-desktop/grids.png?focus%5B%5D=2397&focus%5B%5D=15890&focus%5B%5D=70792&focus%5B%5D=139592&focus%5B%5D=15101&focus%5B%5D=55794&focus%5B%5D=32592&focus%5B%5D=15097)

Highlighted products: TeamViewer, Zoho Assist, Action1, Microsoft Quick Assist, Chrome Remote Desktop, RemotePC, Splashtop Remote Access, and Remote Desktop Services.

Underlying data: [Grid® JSON](https://www.g2.com/categories/remote-desktop/grids.json?focus%5B%5D=teamviewer&focus%5B%5D=zoho-assist&focus%5B%5D=action1&focus%5B%5D=microsoft-quick-assist&focus%5B%5D=chrome-remote-desktop&focus%5B%5D=remotepc&focus%5B%5D=splashtop-remote-access&focus%5B%5D=remote-desktop-services)

**Sponsored**

### Heimdal

Accommodate all your cybersecurity needs under one convenient roof with the Heimdal® Unified Cybersecurity Platform. Our cybersecurity solutions can be used as standalone products or integrated into one another as part of a cohesive and unified XDR platform. Whether you’re a reseller, distributor, MSSP, or an organization committed to bolstering your online security, we provide an array of cutting-edge products to make your mission smoother. Heimdal® is a fast-growing cybersecurity company focused on continuous technological innovation. Since its establishment in 2014 in Copenhagen, based on the winning idea of CTF World Champions, Heimdal has experienced spectacular growth by proactively building products that anticipate threatscape trends. The company offers a multi-layeredand unified security suite that combines threat prevention, patch and asset management, endpoint rights management, antivirus and mail security which together secure customers against cyberattacks and keep critical information and intellectual property safe. Heimdal has been recognized as a thought leader in the industry and has won multiple international awards both for its solutions and for its educational content creation. The Heimdal line of products currently consists of 10 products and 2 services. The former category encompasses DNS Security for Endpoints & Network, Patch & Asset Management, Privileged Access Management, Application Control, Next-Gen Endpoint Antivirus, Ransomware Encryption Protection, Email Security, Email Fraud Prevention, and Remote Desktop. The latter is represented by Endpoint Detection & Response, as well as eXtended Detection & Response, or EDR and XDR for short. Currently, Heimdal’s cybersecurity solutions are deployed in more than 45 countries and supported regionally from offices in 15+ countries, by 175+ highly qualified specialists. Heimdal is ISAE 3000 certified and secures more than 2 million endpoints for over 10,000 companies. The company supports its partners without concessions on the basis of predictability and scalability. The common goal is to create a sustainable ecosystem and a strategic partnership.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=890&secure%5Bchosen_at%5D=2026-08-14T14%3A55%3A05Z&secure%5Bdisplayable_resource_id%5D=890&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=890&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=165598&secure%5Bresource_id%5D=890&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fremote-desktop%3Fpage%3D3&secure%5Btoken%5D=52ba6ed6e8321fc6b209a24fe4ab1da84b7b93ac443a68313152559851f70d75&secure%5Burl%5D=https%3A%2F%2Fheimdalsecurity.com%2Fenterprise-security%2Fproducts%2Fremote-desktop%3Fpartner%3Dg2com%26source%3Dg2.com&secure%5Burl_type%5D=custom_url)

### [Parallels Desktop for Mac](https://www.g2.com/products/parallels-desktop-for-mac/reviews)

A fast, easy and powerful application for running Windows on your Intel or Apple M1 Mac—all without rebooting. Includes 30+ one-touch tools to simplify everyday tasks on Mac and Windows.

**Average Rating:** 4.3/5.0

**Total Reviews:** 59

#### How Do G2 Users Rate Parallels Desktop for Mac?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Usage Information:** 8.7/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 8.5/10 (Category avg: 9.1/10)
- **Device Management:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Parallels Desktop for Mac?

- **Seller:** [Corel Corporation](https://www.g2.com/sellers/corel-corporation-10b41cd4-0594-4f58-8f0a-212c911385c6)
- **Year Founded:** 2006
- **HQ Location:** Bellevue, WA
- **Twitter:** @corelsoftware  
83 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=20d229d8889a7bcd9a517c25973990b86d5b002fde88e7d8c6a54fb7f48a1c45&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fshowcase%2Fmindmanagerglobal%2F&secure%5Burl_type%5D=linkedin_company_website)

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 68% Small, 17% Medium

#### What Do G2 Reviewers Say About Parallels Desktop for Mac?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **fast connection speed** of Parallels Desktop, ensuring quick switching between Mac and Windows environments.
- Users find **cross-platform integration** invaluable, enabling seamless multitasking between macOS and Windows for engineering tasks.
- Users enjoy the **ease of use** with Parallels Desktop, facilitating quick transitions between Mac and Windows.
- Users appreciate the **easy deployment** of Parallels Desktop for Mac, enabling quick access to multiple operating systems.
- Users value the **mobile compatibility** of Parallels Desktop, seamlessly integrating Windows tools with macOS for efficient multitasking.

##### Cons

- Users criticize Parallels for being **expensive and deceptive** , citing auto-renewal issues and poor customer service.
- Users find the **feature limitations** of Parallels Desktop a hassle, especially regarding Windows licenses and app performance.
- Users experience **subscription issues** with Parallels, including auto-renewal without consent and lack of refund support.
- Users face **update issues** that complicate the experience, including installation hassles and performance problems with certain applications.

#### What Are Recent G2 Reviews of Parallels Desktop for Mac?

**["Parallels makes running engineering software on Mac easily"](https://www.g2.com/survey_responses/parallels-desktop-for-mac-review-11301561)**

**Rating:** 4.5/5.0 stars

_— Fauzi D._

[Read full review](https://www.g2.com/survey_responses/parallels-desktop-for-mac-review-11301561)

**["Paralles desktop is the best for create virtual machine"](https://www.g2.com/survey_responses/parallels-desktop-for-mac-review-10457127)**

**Rating:** 5.0/5.0 stars

_— Valter M._

[Read full review](https://www.g2.com/survey_responses/parallels-desktop-for-mac-review-10457127)

#### What Are G2 Users Discussing About Parallels Desktop for Mac?

- [What is Parallels Desktop for Mac used for?](https://www.g2.com/discussions/what-is-parallels-desktop-for-mac-used-for)
- [What is the best parallel software for Mac?](https://www.g2.com/discussions/what-is-the-best-parallel-software-for-mac)
- [Is parallels good for Mac?](https://www.g2.com/discussions/is-parallels-good-for-mac)
- [Is parallels Free for Mac?](https://www.g2.com/discussions/is-parallels-free-for-mac) - 1 comment
- [How does parallel desktop work on Mac?](https://www.g2.com/discussions/how-does-parallel-desktop-work-on-mac) - 1 comment

### [MobaXTerm](https://www.g2.com/products/mobaxterm/reviews)

MobaXterm is an all-in-one remote computing toolbox designed for Windows, integrating a comprehensive suite of network tools and Unix commands into a single, portable application. It caters to IT professionals, developers, and system administrators who require efficient management of remote systems. By consolidating various functionalities, MobaXterm simplifies complex networking tasks and enhances productivity. Key Features and Functionality: - Tabbed Terminal with Unix Commands: Provides a terminal emulator supporting essential Unix commands like `ls`, `cd`, `grep`, and `awk`, offering a familiar environment for users accustomed to Unix/Linux systems. - Session Management: Supports multiple remote sessions, including SSH, Telnet, Rlogin, RDP, VNC, XDMCP, FTP, SFTP, and Serial connections, all managed within a unified interface. - Graphical SFTP Browser: Facilitates secure file transfers through an integrated SFTP browser, enabling drag-and-drop functionality between local and remote systems. - Embedded X11 Server: Allows the execution of remote graphical applications on the local Windows desktop without additional configuration, utilizing X11 forwarding. - Multi-Execution: Enables simultaneous execution of commands across multiple servers, streamlining repetitive tasks. - Embedded Tools: Includes a variety of network tools and utilities tailored for system administrators and developers, such as a text editor, packet capture, and network daemons. - Macros Support: Offers the ability to record and replay macros, automating complex command sequences to save time and reduce errors. - Customization Options: Provides extensive customization, including custom startup commands, scripts, and configuration settings, allowing users to tailor the application to their specific needs. Primary Value and Solutions Provided: MobaXterm addresses the challenges of remote system management by offering a unified platform that combines multiple network protocols and tools. Its integration of an X11 server, SSH client, and various network utilities into a single application reduces the need for multiple disparate tools, thereby enhancing workflow efficiency. The portable nature of MobaXterm allows users to operate it from a USB drive without installation, providing flexibility for professionals who work across different machines. By simplifying remote access, file transfers, and the execution of graphical applications, MobaXterm significantly improves productivity and streamlines the management of remote systems.

**Average Rating:** 4.6/5.0

**Total Reviews:** 102

#### How Do G2 Users Rate MobaXTerm?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Usage Information:** 8.6/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 8.9/10 (Category avg: 9.1/10)
- **Device Management:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind MobaXTerm?

- **Seller:** [Mobatek](https://www.g2.com/sellers/mobatek)
- **HQ Location:** Toulouse, France
- **Twitter:** @mobatek  
3,178 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3a1d01785032f9f5f3f6402f61f807cfa2564128ab1413668170fb14e635d9a4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F25263109%2F&secure%5Burl_type%5D=linkedin_company_website)

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 52% Medium, 29% Small

#### What Do G2 Reviewers Say About MobaXTerm?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of MobaXterm, benefiting from its intuitive interface for managing multiple connections efficiently.
- Users value the **efficient file transfer capabilities** of MobaXterm, enhancing their remote connection management experience.
- Users value the **simplicity** of MobaXterm, enjoying its organized and efficient management of remote connections.
- Users enjoy the **easy setup** of MobaXterm, appreciating its organized and efficient management of remote connections.
- Users value the **easy access** to organized RDP connections, enhancing efficiency and simplicity while managing multiple sessions.

##### Cons

- Users find **log viewing difficult** at times, although it doesn't significantly impact their overall experience.
- Users find the **limited customization** options frustrating, feeling the interface is outdated and lacks flexibility.
- Users find the **user interface outdated** and experience frustrating limitations in customization and saved credentials.
- Users often criticize the **pricing issues** with MobaXTerm, finding it a significant drawback of the product.
- Users report **update issues** that disrupt saved credentials, compounded by a somewhat outdated interface and limited customization options.

#### What Are Recent G2 Reviews of MobaXTerm?

**["Effortless Remote Management with a Clean, Tab-Based Interface"](https://www.g2.com/survey_responses/mobaxterm-review-12065180)**

**Rating:** 5.0/5.0 stars

_— Ljupcho T._

[Read full review](https://www.g2.com/survey_responses/mobaxterm-review-12065180)

**["A Swiss Army Knife for IT Tasks and Remote Access"](https://www.g2.com/survey_responses/mobaxterm-review-12993998)**

**Rating:** 5.0/5.0 stars

_— Leonidas R._

[Read full review](https://www.g2.com/survey_responses/mobaxterm-review-12993998)

#### What Are G2 Users Discussing About MobaXTerm?

- [What are the benefits and drawbacks of using MobaXTerm for remote computing?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-mobaxterm-for-remote-computing)
- [What is MobaXTerm used for?](https://www.g2.com/discussions/mobaxterm-what-is-mobaxterm-used-for) - 1 comment
- [Why MobaXterm is better than PuTTY?](https://www.g2.com/discussions/why-mobaxterm-is-better-than-putty) - 2 comments
- [Is MobaXterm free?](https://www.g2.com/discussions/is-mobaxterm-free) - 2 comments
- [What is MobaXterm?](https://www.g2.com/discussions/what-is-mobaxterm) - 1 comment

### [Getscreen.me](https://www.g2.com/products/getscreen-me/reviews)

Getscreen.me is a cloud-based web service for remote desktop connection in web. Cloud-based software for administration, technical support and remote work. You can get access to any Windows, macOS, Linux and Android devices. Remote access for a two clicks! All service plans offer two-factor authorization in the personal account via e-mail, Telegram and Google Authenticator. Availibable session recordings and connection history. Our solution is primarily focused on professional use: - Enterprise and home network administration - Set up of technical support - Remote office - No need to install a client - Easy integrations It is also a great solution for personal purposes: - Share access to your desktop - Connect to your friend’s desktop - Create teams - View session recordings and connection history

**Average Rating:** 4.8/5.0

**Total Reviews:** 260

#### How Do G2 Users Rate Getscreen.me?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Usage Information:** 8.8/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.2/10 (Category avg: 9.1/10)
- **Device Management:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Getscreen.me?

- **Seller:** [Getscreen.me](https://www.g2.com/sellers/getscreen-me)
- **Year Founded:** 2018
- **HQ Location:** Limassol, CY
- **Twitter:** @getscreenme  
112 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=586a9b8cbb7665944866a9edefed2ea7d2672a4cbd31b16c4bda3fe144014ff0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fget-screen-software%2F&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 91% Small, 8% Medium

#### What Do G2 Reviewers Say About Getscreen.me?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Getscreen.me, finding navigation simple and intuitive for their needs.
- Users appreciate the **reliable remote access** of Getscreen.me, enabling seamless monitoring and support for teams.
- Users highlight the **easy setup** of Getscreen.me, enjoying fast connections and a user-friendly web interface.
- Users value the **instant, browser-based access** of Getscreen.me, enabling quick connections without software hassles.
- Users highlight the **intuitive interface** of Getscreen.me, making it easy to use and integrate into daily tasks.

##### Cons

- Users report occasional **connection issues** that may affect experience, though these instances are quite rare.
- Users experience **slow performance** with Getscreen.me, including low frame rates and delayed responses during use.
- Users find **feature limitations** frustrating, as essential tools are restricted to paid plans or review participation.
- Users experience **limited compatibility** with Getscreen.me, facing issues like Edge support and Linux Wayland access.
- Users often face **compatibility issues** with Getscreen.me, particularly regarding Linux and lack of VPN options.

#### What Are Recent G2 Reviews of Getscreen.me?

**["A Reliable Platform for Screensharing and Remote Access"](https://www.g2.com/survey_responses/getscreen-me-review-11273026)**

**Rating:** 4.5/5.0 stars

_— Lucian M._

[Read full review](https://www.g2.com/survey_responses/getscreen-me-review-11273026)

**["A Simple and Powerful Web-Based Remote Desktop Solution"](https://www.g2.com/survey_responses/getscreen-me-review-12358217)**

**Rating:** 5.0/5.0 stars

_— Verified User in Education Management_

[Read full review](https://www.g2.com/survey_responses/getscreen-me-review-12358217)

#### What Are G2 Users Discussing About Getscreen.me?

- [What does Getscreen.Me do?](https://www.g2.com/discussions/what-does-getscreen-me-do) - 3 comments
- [How do I use Get Me screen?](https://www.g2.com/discussions/how-do-i-use-get-me-screen) - 2 comments
- [What is Getscreen me?](https://www.g2.com/discussions/what-is-getscreen-me) - 3 comments, 2 upvotes
- [Is Getscreen me free?](https://www.g2.com/discussions/is-getscreen-me-free) - 7 comments, 1 upvote

### [ManageEngine Remote Access Plus](https://www.g2.com/products/manageengine-remote-access-plus/reviews)

Remote Access Plus is a secure and comprehensive enterprise remote support solution that lets you remotely govern computers anywhere on the globe. With the powerful remote desktop sharing and over a dozen of robust diagnostic tools you can instantly rescue remote computers at the comfort of your desk.

**Average Rating:** 4.4/5.0

**Total Reviews:** 33

#### How Do G2 Users Rate ManageEngine Remote Access Plus?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Usage Information:** 8.9/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.3/10 (Category avg: 9.1/10)
- **Device Management:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ManageEngine Remote Access Plus?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 53% Small, 35% Medium

#### What Do G2 Reviewers Say About ManageEngine Remote Access Plus?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **automation of tasks** in ManageEngine Remote Access Plus, ensuring seamless background operations without disruptions.
- Users appreciate the **affordability** of ManageEngine Remote Access Plus, valuing its cost-effective nature and ease of setup.
- Users praise the **easy deployment** of ManageEngine Remote Access Plus, appreciating its seamless setup and on-premise support.
- Users value the **ease of use** of ManageEngine Remote Access Plus, appreciating its straightforward setup and seamless background processes.
- Users appreciate the **easy integrations** with Active Directory, simplifying deployment and enhancing overall management efficiency.

##### Cons

- Users experience **slow performance** , dealing with lag, high bandwidth usage, and complicated basic tasks during remote connections.
- Users face **automation issues** , citing slow performance and the need for quicker host identification during setup.
- Users find the **complexity of basic tasks** in ManageEngine Remote Access Plus frustrating and detrimental to performance.
- Users note the **feature limitations** of ManageEngine Remote Access Plus, feeling it complicates simple tasks and consumes resources.
- Users find the **mobile app lacking functionality** , facing issues with bandwidth usage and complicated basic tasks.

#### What Are Recent G2 Reviews of ManageEngine Remote Access Plus?

**["Implementation and Use Case"](https://www.g2.com/survey_responses/manageengine-remote-access-plus-review-10984159)**

**Rating:** 5.0/5.0 stars

_— Brian M._

[Read full review](https://www.g2.com/survey_responses/manageengine-remote-access-plus-review-10984159)

**["Reliable, Always-On Remote Access for Fast Troubleshooting"](https://www.g2.com/survey_responses/manageengine-remote-access-plus-review-12834060)**

**Rating:** 4.0/5.0 stars

_— Manivasagam M._

[Read full review](https://www.g2.com/survey_responses/manageengine-remote-access-plus-review-12834060)

#### What Are G2 Users Discussing About ManageEngine Remote Access Plus?

- [What is ManageEngine Remote Access Plus used for?](https://www.g2.com/discussions/what-is-manageengine-remote-access-plus-used-for)

### [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews)

Helping people and businesses access their digital lives from virtually anywhere, on any device.

**Average Rating:** 4.2/5.0

**Total Reviews:** 203

#### How Do G2 Users Rate LogMeIn Central?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.0/10)
- **Usage Information:** 8.3/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.8/10 (Category avg: 9.1/10)
- **Device Management:** 7.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind LogMeIn Central?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
993 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Network Administrator, IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 51% Small, 38% Medium

#### What Are Recent G2 Reviews of LogMeIn Central?

**["Great Remote Management and Remote Control software!"](https://www.g2.com/survey_responses/logmein-central-review-4579787)**

**Rating:** 4.0/5.0 stars

_— Fernando F._

[Read full review](https://www.g2.com/survey_responses/logmein-central-review-4579787)

**["LogMeIn For Fast, Efficient Remote Troubleshooting"](https://www.g2.com/survey_responses/logmein-central-review-12661807)**

**Rating:** 5.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/logmein-central-review-12661807)

### [HelpWire](https://www.g2.com/products/helpwire/reviews)

HelpWire is remote access software for Windows, macOS, and Linux. IT teams and technicians can start sessions by sending a link, so the remote user clicks it and joins without creating an account or entering credentials. When follow-up is required, unattended access allows technicians to return to devices later without involving the remote user again. Sessions reconnect automatically after reboots. To keep remote access responsive, HelpWire uses direct peer-to-peer connections by default, with relay fallback when network conditions require it. All sessions are encrypted with TLS and AES-256. Core features: - No sign-up for the remote user – reduce friction and speed up session initiation. - Reboot & reconnect – continue support after system restarts without losing access. - UAC elevation support – perform administrative tasks on Windows devices during the session. - File transfer – move files between devices during support work. - Wayland support on Linux – connect to Ubuntu 22.04+, Fedora, and other distributions where Wayland is the default. - Concurrent sessions – let one operator connect to several clients at once, or multiple operators join the same session. - Multi-screen view – work across all client monitors without switching context. - Two-factor authentication (2FA) – protect account access. - Firewall-friendly connections – run support within restricted network environments.

**Average Rating:** 4.8/5.0

**Total Reviews:** 29

#### How Do G2 Users Rate HelpWire?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Usage Information:** 9.5/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.4/10 (Category avg: 9.1/10)
- **Device Management:** 9.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind HelpWire?

- **Seller:** [Electronic Team](https://www.g2.com/sellers/electronic-team)
- **Year Founded:** 2018
- **HQ Location:** 11890 Sunrise Valley Dr, Ste 111, Reston, VA 20191, USA
- **Twitter:** @inc\_electronic  
268 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e6b57dc07dd01a9f3aef63ea8541c7455f7578098801552db19b234450832fe4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Felectronic-team-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 83% Small, 20% Medium

#### What Do G2 Reviewers Say About HelpWire?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend HelpWire for its **reliable connection** , ensuring seamless performance without frustrating interruptions.
- Users find HelpWire's **simplicity** refreshing, appreciating its easy setup and reliable performance without interruptions.
- Users are impressed by the **stable and reliable connection speeds** of HelpWire, enhancing their remote assistance experience.
- Users value the **cross-platform compatibility** of HelpWire, making it perfect for diverse operating systems in their enterprises.
- Users value the **cross-platform support** of HelpWire, enhancing collaboration between Mac and Windows environments.

##### Cons

- Users occasionally face **connection issues** , but appreciate the product's current free access despite these challenges.
- Users find the **client connection setup challenging** , suggesting a better UI for managing connections would be beneficial.
- Users find the **steep learning curve** for HelpWire's client challenging, wishing for a more user-friendly interface.

#### What Are Recent G2 Reviews of HelpWire?

**["A Reliable Alternative to TeamViewer"](https://www.g2.com/survey_responses/helpwire-review-11439425)**

**Rating:** 4.0/5.0 stars

_— Muhammad Ammar Z._

[Read full review](https://www.g2.com/survey_responses/helpwire-review-11439425)

**["Fabulous - FREE - Option to Support My Clients"](https://www.g2.com/survey_responses/helpwire-review-11451142)**

**Rating:** 4.5/5.0 stars

_— Mark V._

[Read full review](https://www.g2.com/survey_responses/helpwire-review-11451142)

#### What Are G2 Users Discussing About HelpWire?

- [What is HelpWire used for?](https://www.g2.com/discussions/what-is-helpwire-used-for)

### [Heimdal](https://www.g2.com/products/heimdal/reviews)

Accommodate all your cybersecurity needs under one convenient roof with the Heimdal® Unified Cybersecurity Platform. Our cybersecurity solutions can be used as standalone products or integrated into one another as part of a cohesive and unified XDR platform. Whether you’re a reseller, distributor, MSSP, or an organization committed to bolstering your online security, we provide an array of cutting-edge products to make your mission smoother. Heimdal® is a fast-growing cybersecurity company focused on continuous technological innovation. Since its establishment in 2014 in Copenhagen, based on the winning idea of CTF World Champions, Heimdal has experienced spectacular growth by proactively building products that anticipate threatscape trends. The company offers a multi-layeredand unified security suite that combines threat prevention, patch and asset management, endpoint rights management, antivirus and mail security which together secure customers against cyberattacks and keep critical information and intellectual property safe. Heimdal has been recognized as a thought leader in the industry and has won multiple international awards both for its solutions and for its educational content creation. The Heimdal line of products currently consists of 10 products and 2 services. The former category encompasses DNS Security for Endpoints & Network, Patch & Asset Management, Privileged Access Management, Application Control, Next-Gen Endpoint Antivirus, Ransomware Encryption Protection, Email Security, Email Fraud Prevention, and Remote Desktop. The latter is represented by Endpoint Detection & Response, as well as eXtended Detection & Response, or EDR and XDR for short. Currently, Heimdal’s cybersecurity solutions are deployed in more than 45 countries and supported regionally from offices in 15+ countries, by 175+ highly qualified specialists. Heimdal is ISAE 3000 certified and secures more than 2 million endpoints for over 10,000 companies. The company supports its partners without concessions on the basis of predictability and scalability. The common goal is to create a sustainable ecosystem and a strategic partnership.

**Average Rating:** 4.4/5.0

**Total Reviews:** 77

#### How Do G2 Users Rate Heimdal?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Usage Information:** 9.2/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.2/10 (Category avg: 9.1/10)
- **Device Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Heimdal?

- **Seller:** [Heimdal®](https://www.g2.com/sellers/heimdal)
- **Company Website:** heimdalsecurity.com
- **Year Founded:** 2014
- **HQ Location:** Copenhagen, Denmark
- **Twitter:** @HeimdalSecurity  
5,086 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4243d36e84d7125b091c9f78c8d63c35f03d88a7252b4c7df5584fd2fa0a49c1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fheimdal-security%2F&secure%5Burl_type%5D=linkedin_company_website)  
277 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer & Network Security, Construction
- **Company Size:** 58% Medium, 28% Small

#### What Do G2 Reviewers Say About Heimdal?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **simple and straightforward user interface** of Heimdal, making it accessible for entry-level personnel.
- Users commend Heimdal's **exceptional customer support** , noting prompt responses and professional assistance that often exceeds expectations.
- Users value the **robust security** of Heimdal, noting its reliability and user-friendly interface for effective defense.
- Users praise Heimdal for its **reliable security solutions** , delivering consistent performance and dependable support for their needs.
- Users value Heimdal for its **reliable security solutions** and responsive 24/7 support, enhancing user confidence.

##### Cons

- Users face significant **access issues** with Heimdal's admin portal, finding navigation complex and essential resources hard to locate.
- Users find the **complex interface** of Heimdal frustrating, struggling with navigation and accessing essential features.
- Users find the **limited customization options** frustrating, particularly in navigating the complex admin portal and UI.
- Users find Heimdal **not user-friendly** due to its complex admin portal and difficult navigation for essential tasks.
- Users report challenges with **poor customer support** during initial setup, affecting overall experience and efficiency.

#### What Are Recent G2 Reviews of Heimdal?

**["Clear Patch Management and Endpoint Visibility That Builds Compliance Confidence"](https://www.g2.com/survey_responses/heimdal-review-13056558)**

**Rating:** 4.5/5.0 stars

_— Verified User in Airlines/Aviation_

[Read full review](https://www.g2.com/survey_responses/heimdal-review-13056558)

**["Automated patching makes life easier, but remote desktop needs work"](https://www.g2.com/survey_responses/heimdal-review-12879665)**

**Rating:** 5.0/5.0 stars

_— Kris B._

[Read full review](https://www.g2.com/survey_responses/heimdal-review-12879665)

### [TightVNC](https://www.g2.com/products/tightvnc/reviews)

TightVNC is a free and open-source remote desktop software that enables users to access and control computers over a network. It allows interaction with a remote screen as if the user were physically present, facilitating tasks such as opening files, launching applications, and performing other desktop activities. Compatible with Windows and Linux operating systems, TightVNC is designed to be lightweight and efficient, making it suitable for various hardware configurations. Key Features and Functionality: - Cross-Platform Compatibility: Supports both Windows and Linux systems, ensuring broad usability. - Tight Encoding: Utilizes a combination of JPEG and zlib compression to optimize performance over low-bandwidth connections. - File Transfer Capability: Allows users to transfer files between local and remote machines seamlessly. - Multi-Monitor Support: Enables viewing and controlling multiple monitors connected to the remote system. - Auto-Scaling: Adjusts the viewer window to match the remote desktop size, regardless of the host computer's resolution. - Lightweight Resource Usage: Designed to consume minimal system resources, making it suitable for older hardware and resource-constrained environments. Primary Value and User Solutions: TightVNC provides a cost-effective solution for remote desktop access, eliminating licensing expenses associated with commercial alternatives. Its optimized bandwidth usage and straightforward configuration make it particularly valuable for businesses seeking practical remote connectivity without licensing overhead. By enabling remote control of computers, TightVNC enhances productivity, facilitates remote support, and allows for efficient management of systems across different locations.

**Average Rating:** 4.2/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate TightVNC?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Usage Information:** 7.3/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 8.7/10 (Category avg: 9.1/10)
- **Device Management:** 7.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind TightVNC?

- **Seller:** [TightVNC](https://www.g2.com/sellers/tightvnc)
- **Year Founded:** 2006
- **HQ Location:** Tomsk, Tomsk oblast
- **Twitter:** @tightvnc  
630 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=933fd08fb0d6b5915177bb10bd73ee4cd212079cdaec1734aacae64ccf804266&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fglavsoft-llc%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 47% Medium, 39% Large

#### What Do G2 Reviewers Say About TightVNC?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **fast connection speed** of TightVNC, facilitating efficient remote support within their internal networks.
- Users appreciate the **free remote connectivity** TightVNC provides, making internal support efficient and accessible.
- Users praise TightVNC for its **free remote support capability** on internal networks, enhancing accessibility and collaboration.
- Users value the **free tool utility** of TightVNC for remote support within internal networks.

##### Cons

- Users often face a **lack of chat functionality** during remote connections, hindering effective communication while troubleshooting.

#### What Are Recent G2 Reviews of TightVNC?

**["TightVNC Keeps Our Production Running Smoothly with Fast Remote Troubleshooting"](https://www.g2.com/survey_responses/tightvnc-review-12712686)**

**Rating:** 5.0/5.0 stars

_— Robyn E._

[Read full review](https://www.g2.com/survey_responses/tightvnc-review-12712686)

**["Local equipment connections: easy and efficient"](https://www.g2.com/survey_responses/tightvnc-review-13235691)**

**Rating:** 4.5/5.0 stars

_— Nicolas P._

[Read full review](https://www.g2.com/survey_responses/tightvnc-review-13235691)

#### What Are G2 Users Discussing About TightVNC?

- [What is TightVNC used for?](https://www.g2.com/discussions/tightvnc-what-is-tightvnc-used-for)
- [How do I disable TightVNC?](https://www.g2.com/discussions/how-do-i-disable-tightvnc)
- [How do I use TightVNC to remote desktop?](https://www.g2.com/discussions/how-do-i-use-tightvnc-to-remote-desktop)
- [Is TightVNC safe?](https://www.g2.com/discussions/is-tightvnc-safe) - 1 comment
- [What is TightVNC used for?](https://www.g2.com/discussions/what-is-tightvnc-used-for)

### [Kasm Workspaces](https://www.g2.com/products/kasm-workspaces/reviews)

The Next-Generation Workspace: Web-Native. Zero-Trust. Hyperconverged. Kasm provides capabilities not possible with your legacy workspace provider: a modern foundation for integrations, devops-enabled automation for deployment speed, data-loss-prevention controls for cybersecurity, and freedom of choice across cloud/hypervisor/infrastructure to escape vendor-lock. Kasm is changing the way that businesses deliver digital workspaces using our open-source web-native container streaming technology to establish a modern devops delivery of Desktop as a Service (DaaS), application streaming, and browser isolation. Provide your workforce on-demand, high-performance, and automatically updated desktop workspaces, with secure DLP-controlled access to their data, regardless of location or device. Kasm is the future of digital workplaces, offering secure, efficient and scalable Windows, Linux and MacOS desktops...along with secure remote access, application streaming and open-source intelligence (OSINT) research environments. Trusted to run the most critical enterprise workloads, aligned with your business/mission needs, at a price you can afford. There is a better way...and Kasm is your partner for getting there.

**Average Rating:** 4.7/5.0

**Total Reviews:** 49

#### How Do G2 Users Rate Kasm Workspaces?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Usage Information:** 8.3/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 7.8/10 (Category avg: 9.1/10)
- **Device Management:** 7.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Kasm Workspaces?

- **Seller:** [Kasm Technologies Inc](https://www.g2.com/sellers/kasm-technologies-inc)
- **Company Website:** kasm.com
- **Year Founded:** 2017
- **HQ Location:** McLean, Virginia
- **Twitter:** @kasmweb  
619 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=98d173b8dc93929c477053ca3049b6ae38ae1b0643686c78f6dd5cec1c2c956b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkasm-technologies&secure%5Burl_type%5D=linkedin_company_website)  
46 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 112% Small, 14% Medium

#### What Do G2 Reviewers Say About Kasm Workspaces?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **affordability** of Kasm Workspaces, enjoying robust features without high costs for remote access solutions.
- Users commend the **swift customer support** of Kasm Workspaces, providing quick responses to queries and enhancing overall satisfaction.
- Users appreciate the **ease of use** of Kasm Workspaces, enhancing their workflow with quick setup and reliable access.
- Users find Kasm Workspaces to be remarkably **user-friendly** , making it accessible even for those with limited IT skills.
- Users appreciate the **easy deployment** of Kasm Workspaces, facilitating quick setup and efficient integration within their teams.

##### Cons

- Users report **system instability** affecting performance and reliability, particularly with heavy workloads and browser compatibility issues.
- Users often face **connection issues** related to browser performance and responsiveness, impacting their overall experience.
- Users note **feature limitations** with Kasm Workspaces, particularly regarding browser dependency and performance for resource-intensive tasks.
- Users experience **slow performance** during resource-intensive tasks, affecting usability for heavy workloads in Kasm Workspaces.
- Users encounter **technical issues** with browser dependency and performance in Kasm Workspaces, affecting responsiveness and heavy workloads.

#### What Are Recent G2 Reviews of Kasm Workspaces?

**["KASM OSINT: Gold-Standard Cloud OSINT with Unbeatable Pricing and Support"](https://www.g2.com/survey_responses/kasm-workspaces-review-12610051)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consumer Goods_

[Read full review](https://www.g2.com/survey_responses/kasm-workspaces-review-12610051)

**["The Best Fit with Ease and Integrity"](https://www.g2.com/survey_responses/kasm-workspaces-review-12615011)**

**Rating:** 5.0/5.0 stars

_— Ismael A._

[Read full review](https://www.g2.com/survey_responses/kasm-workspaces-review-12615011)

#### What Are G2 Users Discussing About Kasm Workspaces?

- [What is Kasm Workspaces used for?](https://www.g2.com/discussions/what-is-kasm-workspaces-used-for) - 1 comment, 1 upvote

### [Pandora FMS](https://www.g2.com/products/pandora-fms/reviews)

Pandora FMS is a unified monitoring and observability platform designed to consolidate visibility, alerting, reporting, and automation across heterogeneous IT environments. Instead of combining multiple point tools for networks, servers, applications, and cloud services, Pandora FMS centralizes data collection and operational workflows in a single console, reducing integration effort and operational complexity in on-premise, hybrid, and multi-cloud architectures. The platform collects telemetry using multiple methods, including agents, remote checks, standard protocols (e.g., SNMP/WMI), APIs, and log/event ingestion. This enables teams to monitor infrastructure and services end-to-end, correlate signals, and maintain consistent alerting policies and dashboards across distributed estates. Pandora FMS also supports capacity and trend analysis to anticipate resource constraints and identify recurring patterns, and includes AI-assisted capabilities for anomaly detection and automated thresholds to surface hard-to-spot operational signals. Pandora FMS is extensible through a large plugin ecosystem (500+ plugins and integrations), covering a wide range of enterprise and infrastructure technologies such as SAP, Oracle, Citrix, JBoss, VMware, AWS, SQL Server, Red Hat, and WebSphere. This extensibility helps organizations standardize monitoring across legacy and modern stacks without redesigning their monitoring approach per technology. Core capabilities: -Unified monitoring for networks, servers, applications, cloud services, endpoints, and logs -Centralized alerting, event correlation, dashboards, and scheduled reporting -Flexible data collection via agents, remote checks, APIs, and plugins -Scalability for distributed environments and large numbers of monitored elements -Analytics for trend/capacity planning plus AI-assisted anomaly detection and dynamic thresholds -A key differentiator is direct vendor support, which simplifies escalation and ensures continuity of expertise for deployment, tuning, and ongoing operations.

**Average Rating:** 4.6/5.0

**Total Reviews:** 212

#### How Do G2 Users Rate Pandora FMS?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Usage Information:** 9.2/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 8.8/10 (Category avg: 9.1/10)
- **Device Management:** 9.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Pandora FMS?

- **Seller:** [Pandora FMS](https://www.g2.com/sellers/pandora-fms)
- **Company Website:** pandorafms.com
- **Year Founded:** 2004
- **HQ Location:** Madrid, Spain
- **Twitter:** @pandorafms  
5,458 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=61d7801b672bcc3a5cfb4d3ed56b7b1a3a133a8d7502bbad6f151e6ab0c02fdd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpandora-pfms%2F&secure%5Burl_type%5D=linkedin_company_website)  
56 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Data Analyst
- **Top Industries:** Information Technology and Services, Telecommunications
- **Company Size:** 50% Medium, 37% Small

#### What Do G2 Reviewers Say About Pandora FMS?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **reliable remote monitoring** of Pandora FMS, appreciating its seamless integration and ease of access.
- Users appreciate the **ease of use** of Pandora FMS, making server monitoring and management seamless and efficient.
- Users value the **real-time monitoring** capabilities of Pandora FMS, enhancing visibility and quick response across IT systems.
- Users value the **flexibility** of Pandora FMS, easily adapting monitoring to diverse systems and specific needs.
- Users value the **real-time network monitoring** of Pandora FMS, which provides instant alerts for any issues.

##### Cons

- Users find the **learning curve steep** , especially for beginners navigating complex scripts and configurations.
- Users find the **complex setup** of Pandora FMS to be challenging, impacting initial experiences and usability.
- Users find the **learning curve steep** with Pandora FMS, particularly when customizing and integrating specific functionalities.
- Users struggle with the **complex configuration** of Pandora FMS, finding the setup process time-consuming and challenging to navigate.
- Users find the **difficult learning curve** of Pandora FMS challenging, affecting their overall experience with the software.

#### What Are Recent G2 Reviews of Pandora FMS?

**["Fast Deployment, Easy to Use, and Strong Performance Even in the Community Version"](https://www.g2.com/survey_responses/pandora-fms-review-12677659)**

**Rating:** 5.0/5.0 stars

_— David D._

[Read full review](https://www.g2.com/survey_responses/pandora-fms-review-12677659)

**["Why we decided to bet on PandoraFMS"](https://www.g2.com/survey_responses/pandora-fms-review-7666873)**

**Rating:** 4.5/5.0 stars

_— Verified User in Commercial Real Estate_

[Read full review](https://www.g2.com/survey_responses/pandora-fms-review-7666873)

#### What Are G2 Users Discussing About Pandora FMS?

- [What are the benefits and drawbacks of using Pandora FMS for IT monitoring?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-pandora-fms-for-it-monitoring)

### [FixMe.IT](https://www.g2.com/products/fixme-it/reviews)

FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines. Other key features include branding, multi-session handling, multi-window control, drag-n-drop file transfer, multi-monitor navigation, whiteboard tools, session recording and reporting, reboot & auto-reconnect, and much more.

**Average Rating:** 4.7/5.0

**Total Reviews:** 220

#### How Do G2 Users Rate FixMe.IT?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Usage Information:** 9.0/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.4/10 (Category avg: 9.1/10)
- **Device Management:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind FixMe.IT?

- **Seller:** [Techinline](https://www.g2.com/sellers/techinline)
- **Year Founded:** 2007
- **HQ Location:** Toronto
- **Twitter:** @techinline  
730 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1151118958d502c5451619542b164f0a473fe51d74185ab819e0620d1bd6638d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3743785%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 66% Small, 32% Medium

#### What Are Recent G2 Reviews of FixMe.IT?

**["FixMe.IT is the best for technical support internally and externally!!"](https://www.g2.com/survey_responses/fixme-it-review-8943398)**

**Rating:** 5.0/5.0 stars

_— Jessica K._

[Read full review](https://www.g2.com/survey_responses/fixme-it-review-8943398)

**["best remote access tool for windows"](https://www.g2.com/survey_responses/fixme-it-review-8075064)**

**Rating:** 4.5/5.0 stars

_— Verified User in Program Development_

[Read full review](https://www.g2.com/survey_responses/fixme-it-review-8075064)

#### What Are G2 Users Discussing About FixMe.IT?

- [What is FixMe.IT used for?](https://www.g2.com/discussions/what-is-fixme-it-used-for)

### [Cisco Webex Support](https://www.g2.com/products/cisco-cisco-webex-support/reviews)

Cisco Webex Support is a comprehensive remote support solution designed to deliver real-time technical assistance and customer service globally. By enabling support teams to address issues promptly, it helps decrease call durations, achieve faster resolutions, and reduce overall support costs. This platform empowers organizations to meet and exceed customer expectations by providing efficient and effective support services. Key Features and Functionality: - Instant Remote Support Sessions: Initiate support sessions swiftly, allowing representatives to view and control customers' desktops for immediate issue resolution. - Live Chat and Video Conferencing: Engage with customers through high-quality video and chat, facilitating personalized and interactive support experiences. - Remote Desktop Control: Take control of remote desktops to perform tasks such as software installations, updates, and troubleshooting directly on the customer's device. - Unattended Access: Access and manage unattended computers, servers, and point-of-service systems remotely to resolve issues, run patches, and install updates without user intervention. - File Transfer Capability: Transfer files directly to the customer's computer during a session, streamlining the process of providing necessary resources or updates. - System Information Collection: Gather system information with a single click to diagnose issues more effectively and expedite the support process. - Session Recording and Reporting: Record support sessions for quality assurance and training purposes, and utilize detailed reporting functions to analyze and improve support processes. Primary Value and Solutions Provided: Cisco Webex Support enhances customer satisfaction by enabling rapid and effective remote assistance, reducing the need for on-site visits. It boosts support representative productivity through tools like live chat, video conferencing, and remote desktop control, allowing them to handle multiple customers simultaneously. The platform's ability to access unattended systems ensures that support can be provided at any time, addressing issues proactively. By decreasing call times and increasing first-call resolution rates, organizations can reduce overall support costs while delivering high-quality service. Additionally, the secure, scalable nature of the service ensures that support sessions are protected and can grow with the organization's needs.

**Average Rating:** 4.2/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate Cisco Webex Support?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Usage Information:** 7.8/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.3/10 (Category avg: 9.1/10)
- **Device Management:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Cisco Webex Support?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®
- **Ownership:** NASDAQ:CSCO

#### Who Uses This Product?

- **Company Size:** 47% Large, 33% Small

#### What Do G2 Reviewers Say About Cisco Webex Support?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Cisco Webex Support, highlighting its functionality and compatibility as key strengths.
- Users love the **intuitive interface** of Cisco Webex Support, making it easy to use and highly functional.
- Users find the **mobile compatibility** of Cisco Webex Support enhances their experience, making it easy to use on-the-go.
- Users value the **remote control access permissions** of Cisco Webex Support, appreciating its ease of use as a trusted tool.
- Users value the **ease of use** and reliability of Cisco Webex Support as a longstanding remote support tool.

##### Cons

- Users often face **performance issues** with slow response times and challenges in sharing control with others.
- Users face occasional **remote access issues** with Webex Support, as performance can be slow and sharing control is difficult.
- Users experience occasional **remote control issues** , facing slowness and difficulty in sharing control with others.
- Users experience **slow performance** and occasional difficulties in sharing control to other users during sessions.

#### What Are Recent G2 Reviews of Cisco Webex Support?

**["One of the most likely app for supports."](https://www.g2.com/survey_responses/cisco-webex-support-review-11775554)**

**Rating:** 5.0/5.0 stars

_— Alberto B._

[Read full review](https://www.g2.com/survey_responses/cisco-webex-support-review-11775554)

**["Cisco WebEx is the best of Remote Support Tool in the Industry"](https://www.g2.com/survey_responses/cisco-webex-support-review-12373812)**

**Rating:** 4.5/5.0 stars

_— Shreeram R._

[Read full review](https://www.g2.com/survey_responses/cisco-webex-support-review-12373812)

#### What Are G2 Users Discussing About Cisco Webex Support?

- [How do I use Webex support?](https://www.g2.com/discussions/how-do-i-use-webex-support)
- [What software do I need for Webex?](https://www.g2.com/discussions/what-software-do-i-need-for-webex)
- [What is Webex Support Center?](https://www.g2.com/discussions/what-is-webex-support-center)

### [Oracle Secure Global Desktop](https://www.g2.com/products/oracle-secure-global-desktop/reviews)

Oracle Secure Global Desktop is a remote access tool for cloud-hosted enterprise applications and hosted desktops.

**Average Rating:** 4.2/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Oracle Secure Global Desktop?

- **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 9.0/10)
- **Usage Information:** 8.7/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 8.5/10 (Category avg: 9.1/10)
- **Device Management:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Oracle Secure Global Desktop?

- **Seller:** [Oracle](https://www.g2.com/sellers/oracle)
- **Year Founded:** 1977
- **HQ Location:** Austin, TX
- **Twitter:** @Oracle  
827,997 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a14fcbcd818b49d781453c19628a9479a70cc1e8e335e54c876392ab5f543da3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1028%2F&secure%5Burl_type%5D=linkedin_company_website)  
208,078 employees on LinkedIn®
- **Ownership:** NYSE:ORCL

#### Who Uses This Product?

- **Company Size:** 44% Medium, 31% Large

#### What Are Recent G2 Reviews of Oracle Secure Global Desktop?

**["One stop solution for all secured access requirements"](https://www.g2.com/survey_responses/oracle-secure-global-desktop-review-8416136)**

**Rating:** 4.0/5.0 stars

_— DEVENDRA S._

[Read full review](https://www.g2.com/survey_responses/oracle-secure-global-desktop-review-8416136)

**["Best tool for hybrid work culture to work from anywhere anytime"](https://www.g2.com/survey_responses/oracle-secure-global-desktop-review-8263562)**

**Rating:** 5.0/5.0 stars

_— Shubhangi M._

[Read full review](https://www.g2.com/survey_responses/oracle-secure-global-desktop-review-8263562)

#### What Are G2 Users Discussing About Oracle Secure Global Desktop?

- [What is Oracle Secure Global Desktop used for?](https://www.g2.com/discussions/what-is-oracle-secure-global-desktop-used-for)

### [MSP360 Connect](https://www.g2.com/products/msp360-connect/reviews)

MSP360 Connect is a remote desktop solution designed for MSPs, IT professionals, businesses, and individuals. Whether providing remote support, managing IT infrastructure, or accessing personal devices, MSP360 Connect delivers fast, stable, and secure remote access. With features like unattended access, strong encryption, and seamless connectivity, it ensures efficient troubleshooting, remote maintenance, and collaboration—eliminating the need for on-site visits.

**Average Rating:** 4.2/5.0

**Total Reviews:** 50

#### How Do G2 Users Rate MSP360 Connect?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Usage Information:** 8.5/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 8.7/10 (Category avg: 9.1/10)
- **Device Management:** 8.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind MSP360 Connect?

- **Seller:** [MSP360](https://www.g2.com/sellers/msp360)
- **Year Founded:** 2011
- **HQ Location:** Pittsburgh, PA
- **Twitter:** @msp360  
2,785 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dce42148f338a0965a1b939fddfb23e9f413627c0d5d4aeb65a0c4380d2bb0f8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F298618%2F&secure%5Burl_type%5D=linkedin_company_website)  
121 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Information Technology and Services
- **Company Size:** 73% Small, 15% Medium

#### What Do G2 Reviewers Say About MSP360 Connect?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **affordable pricing** of MSP360 Connect, making remote management accessible for client devices.
- Users find MSP360 Connect **impressively easy to use** , simplifying tasks and ensuring efficient data management across platforms.
- Users value the **easy connection** capabilities of MSP360 Connect, enabling smooth and efficient remote access.
- Users appreciate the **easy deployment** of MSP360 Connect, making installation and remote management seamless and efficient.
- Users appreciate the **easy setup** of MSP360 Connect, making transitions smooth and management of backups effortless.

##### Cons

- Users experience **audio issues** with MSP360 Connect, hindering remote communication and overall functionality.
- Users report **remote access issues** , including problems with mouse functionality and missing custom settings during installation.

#### What Are Recent G2 Reviews of MSP360 Connect?

**[""Connects" what we need"](https://www.g2.com/survey_responses/msp360-connect-review-9937758)**

**Rating:** 5.0/5.0 stars

_— Matthew H._

[Read full review](https://www.g2.com/survey_responses/msp360-connect-review-9937758)

**["Effortless Backup and Secure Data Handling"](https://www.g2.com/survey_responses/msp360-connect-review-11989871)**

**Rating:** 5.0/5.0 stars

_— Dalibor M._

[Read full review](https://www.g2.com/survey_responses/msp360-connect-review-11989871)

#### What Are G2 Users Discussing About MSP360 Connect?

- [What is MSP360 Connect used for?](https://www.g2.com/discussions/what-is-msp360-connect-used-for)

### [Vysor](https://www.g2.com/products/vysor/reviews)

Vysor is a application that enables users to mirror and control their iOS or Android devices directly from their desktop computers. Compatible with Windows, macOS, Linux, and web browsers, Vysor offers a seamless integration between mobile devices and desktops, allowing users to interact with their mobile apps, play games, and manage their devices using a keyboard and mouse. This functionality is particularly beneficial for developers, IT professionals, and general users seeking enhanced productivity and convenience. Key Features and Functionality: - Device Mirroring and Control: View and operate your iOS or Android device on your desktop, facilitating easy access to mobile applications and content. - Keyboard and Mouse Integration: Utilize your desktop's keyboard for efficient typing and your mouse for navigation, enhancing the user experience. - High-Quality Mirroring: Experience clear and responsive screen mirroring, ensuring a smooth interaction with your mobile device. - Fullscreen Mode: Expand the mirrored display to fullscreen for an immersive experience. - Wireless Connectivity: Connect to your device wirelessly, eliminating the need for USB cables and providing greater flexibility. - Vysor Share: Share your device screen and ADB (Android Debug Bridge) access with others, enabling remote collaboration and support. - Drag and Drop Files: Easily transfer files between your desktop and mobile device using a simple drag-and-drop interface. Primary Value and User Solutions: Vysor addresses the need for efficient and integrated control of mobile devices from desktop environments. For developers, it offers a practical alternative to emulators by providing real-time interaction with physical devices, streamlining the development and testing process. IT professionals can leverage Vysor for remote device management and troubleshooting, enhancing support capabilities. General users benefit from the convenience of managing their mobile devices through a larger screen and more precise input devices, improving productivity and ease of use. By bridging the gap between mobile and desktop platforms, Vysor enhances user experience, facilitates efficient workflows, and supports a wide range of applications across various industries.

**Average Rating:** 4.6/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate Vysor?

- **Usage Information:** 9.0/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.3/10 (Category avg: 9.1/10)
- **Device Management:** 9.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Vysor?

- **Seller:** [ClockworkMod](https://www.g2.com/sellers/clockworkmod)
- **HQ Location:** N/A
- **Twitter:** @clockworkmod  
23,911 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f2aff640a82b17d8633aecd6fb99417e2dfb101d4bc530599bcb25084b66af9d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclockworkmod-llc%2F&secure%5Burl_type%5D=linkedin_company_website)

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 60% Medium, 25% Small

#### What Do G2 Reviewers Say About Vysor?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Vysor to be **incredibly easy to use** , allowing seamless mirroring and control of their Android devices.
- Users love the **super easy setup** of Vysor, making mirroring and controlling their Android devices a breeze.
- Users appreciate the **cross-platform functionality** of Vysor, making it a convenient tool for diverse workflows.
- Users value the **intuitive interface** of Vysor, making it simple and efficient for various tasks.
- Users appreciate the **mobile compatibility** of Vysor, allowing seamless mirroring and control of their Android devices.

##### Cons

- Users experience **slow performance** with Vysor, particularly during screen sharing on slower connections.
- Users find the Pro plan to be **a bit pricey** , impacting their overall perception of Vysor's value.
- Users notice a **slight lag during screen sharing** on slower connections, impacting their experience with Vysor.
- Users report **slow customer support** that can hinder assistance when needed, impacting their overall experience with Vysor.

#### What Are Recent G2 Reviews of Vysor?

**["Vysor – A Lifesaver for Developers"](https://www.g2.com/survey_responses/vysor-review-11773578)**

**Rating:** 5.0/5.0 stars

_— Goutam P._

[Read full review](https://www.g2.com/survey_responses/vysor-review-11773578)

**["Great tool for Android screen mirroring"](https://www.g2.com/survey_responses/vysor-review-11863290)**

**Rating:** 5.0/5.0 stars

_— Sagar D._

[Read full review](https://www.g2.com/survey_responses/vysor-review-11863290)

#### What Are G2 Users Discussing About Vysor?

- [How much does Vysor cost?](https://www.g2.com/discussions/how-much-does-vysor-cost) - 1 comment
- [What is better than Vysor?](https://www.g2.com/discussions/what-is-better-than-vysor)
- [How good is Vysor?](https://www.g2.com/discussions/how-good-is-vysor)
- [What is Vysor used for?](https://www.g2.com/discussions/what-is-vysor-used-for)

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[Browse Remote Desktop Themes](/categories/remote-desktop/themes)

 ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin")
TL

Researched and written by [Tian Lin](https://research.g2.com/insights/author/tian-lin)

Updated April 9, 2026

Remote desktop software enables users to seamlessly connect to and control a computer in another location via an internal network or the internet, displaying the remote screen in real time and giving the user full keyboard and mouse control, supporting remote work, IT troubleshooting, and product demonstrations.

### Core Capabilities of Remote Desktop Software

To qualify for inclusion in the Remote Desktop category, a product must:

- Display the remote computer screen on your own screen in real time
- Use your own keyboard and mouse to control the remote screen
- Allow complete access to and control over the remote desktop
- Allow connection either via an internal network or IP address
- Support differing operating systems

### Common Use Cases for Remote Desktop Software

IT professionals, support technicians, and remote employees use [remote desktop software](https://learn.g2.com/best-remote-desktop-software) to access and manage computers from any location. Common use cases include:

- Enabling remote employees to securely access corporate networks and servers from BYOD devices
- Allowing IT teams to troubleshoot and configure employee devices without requiring physical presence
- Supporting sales teams and user specialists in guiding clients through complex processes or product demonstrations remotely

### How Remote Desktop Software Differs from Other Tools

Remote desktop software offers full remote control of another computer, distinguishing it from [screen sharing software](https://www.g2.com/categories/screen-sharing), which allows users to share their screens for presentations or web conferencing without granting control. It also differs from [screen and video capture software](https://www.g2.com/categories/screen-and-video-capture), which records desktop activity for asynchronous sharing rather than providing live remote access. Remote desktop solutions deploy encryption, two-factor authentication, and other security measures to ensure secure data transmission during remote sessions.

### Insights from G2 on Remote Desktop Software

Based on category trends on G2, connection reliability and cross-platform OS support as standout features. Reduced need for in-person technical support and faster issue resolution as primary outcomes of adoption.

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