# Best Enterprise Privileged Access Management (PAM) Software - Page 2

## How Many Privileged Access Management (PAM) Software Products Does G2 Track?

**Total Products under this Category:** 157

### Category Stats (Jul 2026)

- **Average Rating:** 4.5/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Ping Identity (+0.23%) - Among all products in this category, Ping Identity recorded the largest rating increase compared to last month

_Last updated: July 27, 2026_

## How Does G2 Rank Privileged Access Management (PAM) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 12,600+ Authentic Reviews
- 157+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Privileged Access Management (PAM) Software
 ![G2 Grid® for Privileged Access Management (PAM) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/privileged-access-management-pam/grids.png?focus%5B%5D=3899&focus%5B%5D=36316&focus%5B%5D=99762&focus%5B%5D=126038&focus%5B%5D=56116&focus%5B%5D=3683&focus%5B%5D=53490&focus%5B%5D=19365)

Highlighted products: Microsoft Entra ID, JumpCloud, Segura 360° Privilege Platform, BeyondTrust Password Safe, SSH PrivX, BeyondTrust Remote Support, BeyondTrust Endpoint Privilege Management, and Delinea Secret Server.

Underlying data: [Grid® JSON](https://www.g2.com/categories/privileged-access-management-pam/grids.json?focus%5B%5D=microsoft-entra-id&focus%5B%5D=jumpcloud&focus%5B%5D=segura-360-privilege-platform&focus%5B%5D=beyondtrust-password-safe&focus%5B%5D=ssh-privx&focus%5B%5D=beyondtrust-remote-support&focus%5B%5D=beyondtrust-endpoint-privilege-management&focus%5B%5D=delinea-secret-server&segment=enterprise)

**Sponsored**

### BeyondTrust Password Safe

BeyondTrust Password Safe automatically protects and manages sensitive assets and more by securely discovering, storing, managing, rotating and controlling access to privileged account passwords and secrets. Password Safe drives automated credential and secrets management, real-time session management & monitoring, and advanced auditing & forensics capabilities – all while enabling zero trust. Watch a Demo: https://www.beyondtrust.com/demos Learn more about BeyondTrust Password Safe: https://www.beyondtrust.com/products/password-safe

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1252&secure%5Bchosen_at%5D=2026-07-30T13%3A39%3A31Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=126038&secure%5Bresource_id%5D=1252&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fprivileged-access-management-pam%2Fenterprise%3Fpage%3D2&secure%5Btoken%5D=432964ba544d0ed89d91d905152a5a711b426f62c68e142d5e3813449fdd4019&secure%5Burl%5D=https%3A%2F%2Fwww.beyondtrust.com%2Fpassword-safe&secure%5Burl_type%5D=paid_promos)

### [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews)

Devolutions Remote Desktop Manager (RDM) is a remote connection management solution that helps IT professionals centralize, organize, and secure their remote connections, credentials, and access tools from a single platform. It belongs to the remote connection management and remote desktop software category and is built for system administrators, IT teams, managed service providers, and other technical users who manage many systems, protocols, and credentials across distributed environments. Rather than maintaining separate tools for each protocol, users consolidate connections such as RDP, VPN, SSH, VNC, and many third-party technologies into one organized interface. RDM stores the credentials associated with those connections, applies access controls, and can integrate with a shared data source — Devolutions Cloud or Devolutions Server — so that teams work from a common, governed set of connections and secrets. A free edition is available for individual users, while team editions add shared vaults, role-based permissions, and centralized management. Common use cases include launching and managing remote sessions across servers and devices, centralizing credentials so they are not stored in scattered locations, delegating access to colleagues without exposing underlying passwords, and meeting audit and compliance requirements through logging and role-based control. Key features and benefits include: - Centralized management of a wide range of remote connection types and protocols (RDP, VPN, SSH, VNC, and many others) in one interface - Integrated credential and password storage, with the option to connect to a shared Devolutions workspace for team-wide governance - Role-based access control that lets administrators grant connection access without revealing the associated credentials - Active Directory synchronization and automation features that reduce manual connection management - A free edition for independent IT users, with paid team editions for shared, governed environments Organizations adopt Remote Desktop Manager to reduce the operational overhead of managing many systems, to consolidate fragmented connection and credential tools, and to apply consistent security and access policies across their infrastructure. It is commonly used in IT operations, help desks, and managed service environments where technicians need fast, controlled access to a large and varied set of remote endpoints.

**Average Rating:** 4.7/5.0

**Total Reviews:** 195

#### How Do G2 Users Rate Devolutions Remote Desktop Manager?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.3/10)
- **Reporting:** 8.9/10 (Category avg: 8.8/10)
- **Approval Workflows:** 8.3/10 (Category avg: 8.8/10)
- **Audit log:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Devolutions Remote Desktop Manager?

- **Seller:** [Devolutions](https://www.g2.com/sellers/devolutions)
- **Year Founded:** 2010
- **HQ Location:** Lavaltrie, Quebec
- **Twitter:** @DevolutionsInc  
1,249 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f34a7b9637534edd603ca7fc23692b1d1b653b54a2edac5442786d98b34856b2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1533251%2F&secure%5Burl_type%5D=linkedin_company_website)  
236 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 42% Small, 41% Medium

#### What Do G2 Reviewers Say About Devolutions Remote Desktop Manager?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **mobile compatibility** of RDM, enabling seamless access to remote management anytime, anywhere.
- Users value the **seamless password management** in RDM, allowing effortless access to credentials from anywhere.
- Users appreciate the **remote access capabilities** of Devolutions Remote Desktop Manager, enabling secure and efficient connection management.
- Users appreciate the **cross-platform support** of RDM, allowing seamless access across all devices and operating systems.
- Users commend the **exceptional customer support** of Devolutions Remote Desktop Manager, enhancing their overall experience and satisfaction.

##### Cons

- Users experience frustratingly **slow loading times** when starting Devolutions Remote Desktop Manager for the first time.
- Users face **integration difficulties** with Devolutions Remote Desktop Manager, requiring significant time to learn and utilize effectively.
- Users find the **learning curve steep** due to many functions and a lack of inline help or instructions.
- Users feel that **pricing issues** hinder access to Devolutions Remote Desktop Manager's solutions, calling for more flexibility.
- Users often find the **slow performance** of Devolutions Remote Desktop Manager frustrating, especially during initial loading times.

#### What Are Recent G2 Reviews of Devolutions Remote Desktop Manager?

**["Must have tool"](https://www.g2.com/survey_responses/devolutions-remote-desktop-manager-review-9354274)**

**Rating:** 5.0/5.0 stars

_— Francois F._

[Read full review](https://www.g2.com/survey_responses/devolutions-remote-desktop-manager-review-9354274)

**["Centralized Access, Effortless Server Management"](https://www.g2.com/survey_responses/devolutions-remote-desktop-manager-review-12620995)**

**Rating:** 5.0/5.0 stars

_— Brad M._

[Read full review](https://www.g2.com/survey_responses/devolutions-remote-desktop-manager-review-12620995)

#### What Are G2 Users Discussing About Devolutions Remote Desktop Manager?

- [What is Devolutions Remote Desktop Manager used for?](https://www.g2.com/discussions/what-is-devolutions-remote-desktop-manager-used-for)
- [How do I manage multiple remote desktop connections?](https://www.g2.com/discussions/how-do-i-manage-multiple-remote-desktop-connections)
- [Is Remote Desktop Manager free?](https://www.g2.com/discussions/is-remote-desktop-manager-free) - 1 comment
- [What is devolutions Remote Desktop Manager?](https://www.g2.com/discussions/what-is-devolutions-remote-desktop-manager) - 3 comments
- [Is devolutions Remote Desktop Manager safe?](https://www.g2.com/discussions/is-devolutions-remote-desktop-manager-safe)

### [PingAccess](https://www.g2.com/products/pingaccess/reviews)

PingAccess is an identity-enabled access management solution designed to secure web applications and APIs by enforcing comprehensive security policies on client requests. It integrates seamlessly with identity providers like PingFederate and other OAuth 2.0 and OpenID Connect compliant providers, enabling organizations to implement identity-based access control across their digital assets. Key Features and Functionality: - Centralized Access Control: PingAccess provides a unified platform for managing access policies, ensuring consistent enforcement across all protected resources. - Flexible Deployment Options: It supports various deployment models, including gateway and agent-based architectures, allowing organizations to choose the setup that best fits their infrastructure. - Integration with Identity Providers: PingAccess integrates with identity providers such as PingFederate and other OAuth 2.0 and OIDC compliant providers, facilitating seamless authentication and authorization processes. - Adaptive Authentication: The solution supports adaptive authentication methods, assessing user risk and applying appropriate authentication measures based on contextual factors like device, location, and behavior. - Single Sign-On : PingAccess enables users to access multiple applications with a single set of credentials, enhancing convenience and productivity. Primary Value and Problem Solved: PingAccess addresses the critical need for secure and efficient access management in modern enterprises. By centralizing access control and integrating with existing identity providers, it simplifies the enforcement of security policies, reduces administrative overhead, and enhances the user experience through features like SSO and adaptive authentication. This comprehensive approach helps organizations protect their web applications and APIs from unauthorized access while ensuring compliance with security standards.

**Average Rating:** 4.3/5.0

**Total Reviews:** 26

#### How Do G2 Users Rate PingAccess?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.3/10)
- **Reporting:** 8.6/10 (Category avg: 8.8/10)
- **Approval Workflows:** 8.7/10 (Category avg: 8.8/10)
- **Audit log:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind PingAccess?

- **Seller:** [Ping Identity](https://www.g2.com/sellers/ping-identity)
- **Year Founded:** 2002
- **HQ Location:** Denver, CO
- **Twitter:** @pingidentity  
42,053 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d7bc87f22d7c02efbeb1365493925da4153acada6e51611ac77880667f106672&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F21870%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,378 employees on LinkedIn®
- **Phone:** 1.303.468.2900

#### Who Uses This Product?

- **Top Industries:** Accounting
- **Company Size:** 78% Large, 19% Small

#### What Are Recent G2 Reviews of PingAccess?

**["Ping Access : A Must buy security tool."](https://www.g2.com/survey_responses/pingaccess-review-8282578)**

**Rating:** 4.5/5.0 stars

_— Abhishek S._

[Read full review](https://www.g2.com/survey_responses/pingaccess-review-8282578)

**["PingAccess Seamless SSO with Integration cons"](https://www.g2.com/survey_responses/pingaccess-review-4853664)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Hardware_

[Read full review](https://www.g2.com/survey_responses/pingaccess-review-4853664)

#### What Are G2 Users Discussing About PingAccess?

- [What is PingAccess Gateway?](https://www.g2.com/discussions/what-is-pingaccess-gateway)
- [What is PingAccess agent?](https://www.g2.com/discussions/what-is-pingaccess-agent)
- [What is PingAccess and PingFederate?](https://www.g2.com/discussions/what-is-pingaccess-and-pingfederate)
- [What is PingAccess?](https://www.g2.com/discussions/what-is-pingaccess) - 1 comment, 1 upvote

### [BetterCloud](https://www.g2.com/products/bettercloud/reviews)

BetterCloud is a comprehensive SaaS management platform designed to assist IT teams in effectively managing and optimizing their software-as-a-service (SaaS) applications. This solution focuses on automating essential processes such as onboarding, offboarding, mid-lifecycle changes, give you greater control and insight into your SaaS apps, thousands of forward-thinking organizations rely on BetterCloud to transform employee experience, optimize software spend, and strengthen overall security. By leveraging BetterCloud, organizations can significantly reduce the manual workload associated with SaaS management, achieving up to a 78% reduction in operational tasks. Targeted primarily at IT departments and SaaS operations teams, BetterCloud addresses the challenges faced by organizations that utilize multiple SaaS applications. As businesses increasingly adopt cloud-based solutions, the complexity of managing user access, security policies, and application lifecycles grows. BetterCloud provides a centralized platform that streamlines these processes, ensuring that IT teams can maintain control and compliance while enhancing overall operational efficiency. Key features of BetterCloud include automated user lifecycle management, which simplifies the onboarding and offboarding of employees, ensuring that access rights are promptly granted or revoked as needed. Additionally, the platform offers robust security policy management, allowing organizations to enforce compliance and protect sensitive data across their SaaS ecosystem. BetterCloud also supports mid-lifecycle changes, enabling IT teams to adapt user access as roles and responsibilities evolve within the organization. The benefits of using BetterCloud extend beyond mere automation. By reducing the time spent on repetitive tasks, IT teams can focus on strategic initiatives that drive business growth and innovation. Furthermore, the platform's ability to provide insights into application usage and security posture empowers organizations to make informed decisions about their SaaS investments. With a strong reputation in the industry, backed by over a decade of experience and recognition from leading analyst firms, BetterCloud stands out as a trusted partner for organizations looking to optimize their SaaS operations. In summary, BetterCloud is not just a tool for managing SaaS applications; it is a strategic solution that transforms the way organizations handle their cloud-based software. By automating critical processes and providing valuable insights, BetterCloud enables IT teams to enhance productivity, improve security, and ultimately drive better business outcomes in a rapidly evolving digital landscape.

**Average Rating:** 4.4/5.0

**Total Reviews:** 481

#### How Do G2 Users Rate BetterCloud?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.3/10)
- **Reporting:** 9.4/10 (Category avg: 8.8/10)
- **Approval Workflows:** 8.9/10 (Category avg: 8.8/10)
- **Audit log:** 8.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind BetterCloud?

- **Seller:** [CORESTACK](https://www.g2.com/sellers/corestack)
- **Company Website:** www.corestack.io
- **Year Founded:** 2016
- **HQ Location:** Bellevue, WA
- **Twitter:** @corestack  
1,021 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1f8f6e70e28172825b56d62aeba1ce51a4a1686c296a9bea7835ff4627579283&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcorestack&secure%5Burl_type%5D=linkedin_company_website)  
213 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Systems Administrator
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 60% Medium, 28% Large

#### What Do G2 Reviewers Say About BetterCloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automation capabilities** of BetterCloud, which streamline onboarding and enhance overall efficiency.
- Users find BetterCloud's interface **easy to navigate** , enhancing functionality and simplifying user administration processes.
- Users value the **efficient onboarding process** of BetterCloud, noting its simplicity and seamless integration into systems.
- Users value the **time-saving automations** of BetterCloud, enhancing efficiency in routine IT tasks like onboarding and offboarding.
- Users value the **efficient offboarding process** with BetterCloud, significantly reducing time spent on manual tasks.

##### Cons

- Users find the **limited features** of BetterCloud hinder effective management and require cumbersome manual processes.
- Users experience **integration issues** with BetterCloud, especially with Google Drive and Citrix products like ShareFile.
- Users find the **missing features** in BetterCloud, like manual sync and lack of sorting, quite frustrating.
- Users find **access limitations** frustrating, particularly regarding file searching and delegation issues in BetterCloud.
- Users feel that BetterCloud is **lacking features** for improved file searching and integration capabilities.

#### What Are Recent G2 Reviews of BetterCloud?

**["Powerful, Customizable Automation with Extensive Integrations and Training"](https://www.g2.com/survey_responses/bettercloud-review-12821339)**

**Rating:** 5.0/5.0 stars

_— Alicia B._

[Read full review](https://www.g2.com/survey_responses/bettercloud-review-12821339)

**["Effortless Automation and SaaS Management"](https://www.g2.com/survey_responses/bettercloud-review-4432399)**

**Rating:** 4.5/5.0 stars

_— Brian B._

[Read full review](https://www.g2.com/survey_responses/bettercloud-review-4432399)

#### What Are G2 Users Discussing About BetterCloud?

- [What is BetterCloud used for?](https://www.g2.com/discussions/what-is-bettercloud-used-for) - 1 comment
- [What is G2 Track used for?](https://www.g2.com/discussions/what-is-g2-track-used-for)

### [SecureLink Enterprise Access](https://www.g2.com/products/securelink-enterprise-access/reviews)

Trying to authenticate, provision, and audit a rotating population of support technicians is a challenge that often results in shared logins, security vulnerabilities, and a lack of vendor accountability. SecureLink Enterprise Access allows you to manage and control the critical access your third parties need to systems, servers, and databases via a single solution, without having to sacrifice efficiency or security.

**Average Rating:** 4.3/5.0

**Total Reviews:** 54

#### How Do G2 Users Rate SecureLink Enterprise Access?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.3/10)
- **Reporting:** 9.3/10 (Category avg: 8.8/10)
- **Approval Workflows:** 9.0/10 (Category avg: 8.8/10)
- **Audit log:** 9.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind SecureLink Enterprise Access?

- **Seller:** [SecureLink](https://www.g2.com/sellers/securelink)
- **Year Founded:** 2003
- **HQ Location:** Austin, TX
- **Twitter:** @securelink  
42 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e249eebbf7195488426892550f144cadd61b06fdd39b8d0813bf4f97bee6649c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F101420%2F&secure%5Burl_type%5D=linkedin_company_website)  
127 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 56% Large, 43% Medium

#### What Are Recent G2 Reviews of SecureLink Enterprise Access?

**["Great tool for companies with many vendors"](https://www.g2.com/survey_responses/securelink-enterprise-access-review-4631276)**

**Rating:** 4.5/5.0 stars

_— Verified User in Utilities_

[Read full review](https://www.g2.com/survey_responses/securelink-enterprise-access-review-4631276)

**["Great product to Allow vendor access"](https://www.g2.com/survey_responses/securelink-enterprise-access-review-7084038)**

**Rating:** 4.5/5.0 stars

_— Donnie S._

[Read full review](https://www.g2.com/survey_responses/securelink-enterprise-access-review-7084038)

#### What Are G2 Users Discussing About SecureLink Enterprise Access?

- [What is SecureLink Enterprise Access used for?](https://www.g2.com/discussions/what-is-securelink-enterprise-access-used-for)

### [Teleport](https://www.g2.com/products/teleport/reviews)

Teleport is the Infrastructure Identity Company, modernizing identity, access, and policy for infrastructure, improving engineering velocity and infrastructure resiliency against human factors and compromise. The Teleport Infrastructure Identity Platform implements trusted computing at scale, with unified cryptographic identities for humans, machines and workloads, endpoints, infrastructure assets, and AI agents. Our identity-everywhere approach vertically integrates access management, zero trust networking, identity governance, and identity security into a single platform, eliminating overhead and operational silos. Headquartered in Oakland, CA, Teleport operates globally, with industry-leading customers such as Nasdaq, Moody’s, Adobe, and Elastic.

**Average Rating:** 4.4/5.0

**Total Reviews:** 109

#### How Do G2 Users Rate Teleport?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10)
- **Reporting:** 8.3/10 (Category avg: 8.8/10)
- **Approval Workflows:** 8.2/10 (Category avg: 8.8/10)
- **Audit log:** 8.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Teleport?

- **Seller:** [Teleport](https://www.g2.com/sellers/teleport)
- **Year Founded:** 2015
- **HQ Location:** Oakland, California
- **Twitter:** @goteleport  
3,841 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1651a8edd0fa05e06a79bfaa6f5b4e069763133ec9b1f8301dbbd982ddce6ad8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgo-teleport%2F&secure%5Burl_type%5D=linkedin_company_website)  
298 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 43% Medium, 38% Small

#### What Do G2 Reviewers Say About Teleport?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Teleport's setup process to be **simple and user-friendly** , enhancing their overall experience with seamless integration.
- Users value the **excellent security** of Teleport, appreciating its zero-trust solution and seamless remote access features.
- Users love the **easy user access management** in Teleport, enhancing security and streamlining workflows seamlessly.
- Users value the **reliable security access** provided by Teleport, ensuring peace of mind in managing critical assets.
- Users value Teleport for its **time-saving features** , making authentication and resource access effortless and efficient.

##### Cons

- Users find the **poor documentation** challenging, complicating the understanding of key features like Ephemeral Certificates.
- Users find **documentation challenging to locate** , though they appreciate the active support from the community.
- Users find **missing features** in Teleport, noting it's lacking support and intuitive design compared to competitors.
- Users find the **difficult setup** of Teleport challenging, requiring technical expertise for proper configuration and integration.
- Users find the **complex administration** of Teleport challenging, particularly during the setup and integration phases.

#### What Are Recent G2 Reviews of Teleport?

**["Top-Notch Security and Effortless Onboarding with Teleport"](https://www.g2.com/survey_responses/teleport-review-12638998)**

**Rating:** 5.0/5.0 stars

_— Zois P._

[Read full review](https://www.g2.com/survey_responses/teleport-review-12638998)

**["Unified Secure Access and Auditing in a single Consistent Workflow"](https://www.g2.com/survey_responses/teleport-review-7875461)**

**Rating:** 5.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/teleport-review-7875461)

#### What Are G2 Users Discussing About Teleport?

- [What is Teleport used for?](https://www.g2.com/discussions/what-is-teleport-used-for) - 1 comment, 1 upvote

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[Browse Privileged Access Management (PAM) Themes](/categories/privileged-access-management-pam/themes)

 ![Brandon Summers-Miller](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon Summers-Miller")
BS

Researched and written by [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)

Updated 

Products classified in the overall Privileged Access Management (PAM) category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Privileged Access Management (PAM) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Privileged Access Management (PAM) category.

In addition to qualifying for inclusion in the Privileged Access Management (PAM) Software category, to qualify for inclusion in the Enterprise Business Privileged Access Management (PAM) Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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## How Do You Choose the Right Privileged Access Management (PAM) Software?

### What You Should Know About Privileged Access Management Software

### What is Privileged Access Management Software?

When managing user accounts, companies should set a clear divide between customer-generated accounts and internal ones. The benefit of doing this is twofold. First, customer accounts and internal users have vastly different needs and requirements for your business. Second, compartmentalization helps prevent cross-contamination. More simply, if something goes wrong in your customer account management system, it won’t affect your internal account management system or vice versa.

Thankfully, different management systems exist specifically to focus on customer account management and internal accounts. While [customer identity and access management (CIAM) software](http://g2.com/categories/customer-identity-and-access-management) is built for handling your business’ customer-facing accounts and account security, privileged access management (PAM) software focuses on managing and securing your business’ own internal user accounts. PAM solutions also differ in a drastic way from CIAM solutions by dealing with access to critical systems (e.g., databases, servers, domains, and networks) as well as handling IT admin accounts.

Key Benefits of Privileged Access Management Software

- Manage employee access privileges to key business systems
- Centralize storage of employee information
- Monitor employee behavior, web-based threats, and unapproved internal actors
- Customize access privileges for users
- Monitor employee account behavior

### Why Use Privileged Access Management Software?

There are many security benefits to PAM solutions. Older methods of key sharing and word-of-mouth communication are not sufficient in protecting information and business-critical systems. These tools will help security professionals and administrative personnel better track who in their organization has access to what and may document their actions or behaviors within privileged systems or applications.

**Security —** Privileged access management tools centralize the storage credentials and administration of access. Without IAM tools, this data can be more vulnerable to threats if it is not properly safeguarded. IAM tools are fortified with authentication features to limit viewing to only those administrators with granted access. These tools will also provide alerts for potential threats or users who have accessed sensitive data without permission.

**Administration —** Administrators can create databases, document user account histories, and view approved privileges, all of which helps to simplify the onboarding process. Administrators can quickly create new accounts and approve applications for new users to access. Some products even offer templates to have ready when adding employees to specific roles. The same goes for those no longer employed; administrators can quickly restrict their privileges or delete their account.

**Cloud application management —** Many cloud applications have the ability to connect dozens of applications, user credentials, and access privileges. Large, enterprise-sized companies will benefit greatly from having a cloud-based database that securely contains this sensitive data. Many products come with prebuilt integrations for hundreds of applications, while others may require customization or simply offer a limited variety of applications.

### Who Uses Privileged Access Management Software?

**Administrative professionals —** Administrators—typically security administrators—will most often be the ones using privileged access management solutions. Other system admins may find use in PAM solutions as well, since certain roles may need more or less access to different business systems, pending their role.

**Service providers —** Third-party service providers will often manage cloud services directly and may need to integrate with other business systems or networks. Privileged access management tools allow for role-based access control to limit what information and systems can be accessed by third-party services providers or other external entities requiring access to sensitive information or business-critical systems.

**Human resources —** HR professionals may use privileged access management solutions to delegate access to internal employees or new hires during the onboarding process. Many PAM tools integrate with directory services and identity servers and other identity management solutions to integrate identity information and simplify privileged account management. These accounts may be set up for access to applications, cloud services, databases, or any other IT system requiring privileged access.

**Internal employees —** These are the end users accessing applications and networks by the allowance of administrative or security staff. These individuals may only interact with the PAM solution in that they use the credentials to access information. But some tools may provide a dashboard or access portal with information about what applications, networks, services, and databases they have been approved to access.

### Privileged Access Management Software Features

These are a few common features of privileged access management software.

**Local access —** Local access functionality facilitates administrative access to on-premises systems, legacy applications, web-based applications, network resources, and servers.

**Multi-factor authentication (MFA) —** MFA or 2FA functionality adds a supplementary level of security for systems by requiring SMS codes, security questions, or other verification methods before granting access.

**Bulk changes —** Bulk change functionality can simplify the administration, federation, and identity governance of individuals in large amounts through batch update capabilities.

**Self-service access requests —** Self-service features allow users to request access to applications, networks, or databases, automatically provisioning individuals if they meet policy requirements.

**Partner access —** Local access functionality facilitates administrative access to users who are not company employees but are either within the company’s local area network or outside the network.

**BYOD support —** Bring-your-own-device (BYOD) features enable users to use their own device(s) to access company applications.

**Bidirectional profile synchronization —** Synchronization keeps all profile attributes consistent across applications whether the change is made in the provisioning system or the application.

**Policy management —** This feature enables administrators to create access requirements and standards while applying policy controls throughout request and provisioning processes.

**Role management —** Role management features help administrators establish roles that provide authentication and access rights for each user in the role.

**Approval workflows —** Process and approval workflows allow business stakeholders and administrators to approve or reject requested changes to access via a defined workflow.

**Compliance audits —** Auditing features allow for standards and policies to be established while proactively auditing access rights against predefined requirements.

**Smart provisioning —** Self-learning or automated provisioning helps to reduce the amount of manual work associated with creating access rights, as well as managing changes and removals for on-premises and cloud-based applications.

### Trends Related to Privileged Access Management Software

**Zero trust security —** [Zero trust networking](https://www.g2.com/categories/zero-trust-networking) is a method of network security and identity management which goes against traditional network security processes. Instead of allowing access to users who provide the proper credentials, access is always restricted to anyone accessing the network unless they have been thoroughly verified. This means individuals who work within the network may be prompted for verification multiple times, depending on their location, behaviors, or hardware devices.

The network perimeter is outlined while every individual working within it is analyzed on a number of levels. These variables typically include historical behaviors, locations, devices, and privileges. Those documented factors or actions are compared against the current behavior, location, and individual using the network. If risk surpasses a designated threshold, network access is cut off until the individual validates their identity and does not violate permissions or standards set by the administrators.

**Compliance —** Privacy regulations and international compliance requirements and standards are becoming more common across every industry. The most well known of which is the European Union’s General Data Protection Regulation (GDPR). Compliance audit functionality is an increasingly standard feature for PAM tools as a result of new regulations. These standards require companies to abide by a number of security standards in order to ensure sensitive information of customers and visitors remains protected from public visibility and access.

These regulations have forced businesses to adapt by changing their existing data management, storage, and governance processes. This continued trend has impacted the identity management world as much as any other industry because of the amount of sensitive information stored in identity management systems and the role identity management plays in granting individuals access to sensitive information.

### Potential Issues with Privileged Access Management Software

**Security —** Security is always a concern, especially with technologies specialized in protecting sensitive information. Individuals should be sure the administration of PAM software is controlled only by trusted individuals. Integrations with cloud services should be secure, and businesses should read the fine print on service provider contracts to ensure their security standards are sufficient. Without proper security protocols in place, systems may be vulnerable to data breaches, privilege escalation, and dozens of other web-based threats from both internal and external actors.

**Compliance requirements —** New compliance requirements are emerging across the globe. As this occurs, it’s important to remain adaptable in planning to secure, store, and deliver sensitive information in compliance with international regulations. Compliance management features will help to audit identity stores and servers to ensure each person is properly documented and their sensitive data is stored securely. Compliance auditing tools are also great add-ons for ad-hoc compliance checks and can be helpful in general to ensure a well-rounded security system is in place.

**Device compatibility —** End-user devices pose potential security risks if they are not compatible with identity management tools. They also pose a threat if they are not properly updated, patched, and protected in general. Device compatibility, support for servers, virtual environments and any other system requiring privileged access should be documented and integrated with systems to ensure every device is properly protected.