G2

Verified User in Utilities

Mid-Market (51-1000 emp.)

3/3/2021

"Great tool for companies with many vendors"

4.5/5

What do you like best about SecureLink Enterprise Access?

I love the available resources such as the SecureLink University for training and learning, access to Technical Support, and the always available specialists that can meet anytime that week if we have questions. Everyone encountered so far has been amiable, helpful, and very kind. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

The only thing I dislike about SecureLink is the fact that the actual server is subject to so many attacks as it is on the Internet and not air-gapped. The gateway is behind firewalls but the main server seems to be under such constant assault that I fear it may one day be hacked. It is supposedly closed to certain access but it could still be at risk with any vulnerability in a protocol. Wonder if there are fixes for that. Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

It gives us a better solution for external access for the vendors which provide the tools we use. We can decide on who can access what asset and when, we can automate the creation of their accounts, and even determine the amount of access given to different users. We realized that it would be a great alternative for internal users as well. Review collected by and hosted on G2.com.

Response from Chelsea Wells of SecureLink Enterprise Access

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Thank you so much for taking the time to write a review. We really appreciate your feedback and take it into consideration as our product evolves. Looking forward to a continued partnership with your company!