Best Outbound Call Tracking Software - Page 11

Dial Dart

Dial Dart is an AI cold caller built for any business that lives on the phone. Manual prospecting is broken: hiring SDRs costs $5k+/month, they burn out fast, and most leads never get a second touch. Dial Dart calls your outbound lists in parallel, qualifies prospects in natural conversation, scrubs against DNC and stays inside TCPA guardrails, and warm-transfers live, interested buyers directly to your phone with a quick SMS briefing so you walk into the call already knowing the context. Built-in local-presence dialing, HubSpot and GoHighLevel integrations, and a clean dashboard let you see every call, recording, and transfer in one place. Dial Dart works across the verticals where the phone is still the fastest path to revenue: insurance brokers calling aged and live transfer leads, real estate agents working buyer and seller lists, solar and home services teams qualifying installation interest, mortgage originators following up on rate-shopper inquiries, auto dealers reactivating cold pipeline, and law firms running intake. It was built by a licensed insurance broker who got tired of paying setters who quit — so every feature, from the warm-transfer flow to the SMS briefing, is designed for operators who actually have to close the call after the AI hands it off.

Eloquant

Eloquant Cloud CX platform is a partner committed helping European companies to manage, orchestrate, measure and improve their conversations with their customers thanks to an extended Cloud Contact Center and Voice of Customer Solution (#CCaaS #VoC). We provide all the different modules to provide the right and innovative tools to serve the Customer Experience Voice telephony (PABX & VoIP), Digital channels (Email, Livechat, Messaging, Social media), Video, Chatbot, VoiceBot Customer and Empoyee satisfaction survey Semantic AI, Quality Management, Recording, API-based, CRM and UCaaS connectors. Our key differentiators are to propose : - an all-in-one solution (Eloquant is Telecom Operator, Editor, Integrator and a tailor-made approach at each stage of the project) - Security & Data Privacy with European private-cloud with GDPR compliancy and our solutions are Certified ISO 27001 and ISO 27701 - CSR-engaged : our company is committed to a be socially responsible in his culture and we have a CSR approach in our development.

Average Rating: 4.5/5.0

Total Reviews: 1

Epicalls

A better way to communicate with prospects and clients

Fonvirtual

Fonvirtual offers virtual PBX services and 100% cloud-based call center software, with virtual voice and text agents. Among its main features, Fonvirtual provides a multichannel solution that allows managing calls, chats, and video calls from a single platform and, thanks to WebRTC technology, from any device and anywhere in the world.

HiperMe!

HiperMe! is an industry-leading unified communications and contact center platform. This comprehensive solution allows you to centralize and manage all your communications, whether with clients or within your organization. With HiperMe, you can integrate calls, text messages, emails, and chats into a single interface, facilitating collaboration and improving efficiency.

Average Rating: 5.0/5.0

Total Reviews: 1

Inconnect

Omnichannel Cloud Contact Center Connect and centralize all your CX channels Manage all customer service channels with a single contact center solution and boost your agents’ productivity thanks to the AI embedded in an omnichannel environment. Solution advantages Centralize customer experience management. Manage all contact channels in a unified way: calls, chats, emails, WhatsApp messages, and social media. Boost agent productivity. Give your teams an intuitive interface with embedded AI copilots to assist agents in their day-to-day activities. Reduce costs with smart self-service. Automate processes with GenAI-powered, IVR conversational voicebots that enhance your response capacity. Maximize outbound campaigns. Get more successful calls in less time by using powerful multimodal auto dialer engines. Optimize inbound management. Accelerate response with smart query distribution and integration of the outbound channel on the same platform. Ensure operational control. Access updated reports that facilitate real-time monitoring of the activity to guarantee the level of service. Applications by industry Real-time e-commerce customer support. Claims management at insurance companies. Customer acquisition/recovery at telecom companies. Information for students at educational institutions. After-sales and incident service management. Remote product and service purchase (banking, energy). Citizen information for institutions. Collections and billing management through BPO. Patient care and appointment management at medical clinics. Booking management at hotel chains. Technical characteristics Omnichannel: voice channels Inbound call management. Automatic distribution based on skills, business data, and customer segmentation. Callbacks and scheduling for later contact. Outbound call automation. Automatic, multi-modal dialing engine (predictive and progressive). Simultaneous dialing on multiple dialing lists. GenAI-powered self-management. Native connection to Insmartbot to integrate GenAI-powered voicebots. Conversational IVR systems with call context and transfer to the contact center. Omnichannel: text channels Integrated WhatsApp (Business Service Provider). Configurable automated messages; sending and receiving links, photos, videos, voice memos, and PDF files. Sending messages to contact lists with variable, personalized texts. Service on social media. Instagram, Facebook, X, TikTok message management. Management of multiple administrated pages. Response automation Email, text, and sidebar chat. Full text editor for email with template generator. Chat window customization: size, color, font, images, buttons, and positions. Mass text message dispatch; HTTP-based support and configuration for multiple text agents. Agent assistant with AI Unified interaction inbox. Integrated work environment for omnichannel management. Contact history in a single log that is automatically updated. AI copilot companions for agents. GenAI-powered email writing assistant. Ask for help copilot: if the bot doesn’t know the answer, it asks for help and remembers the answer from then on. Application designer. Sidebar chat and form customization. Front-end application designer for interaction management. ITR (interactive text response) application and bot designer management. CX analytics and control Advanced reporting for operational control. Report package with stats. Personalized report designer. Scheduled email and/or FTP dispatch of reports. Security and data privacy. PCI Cloud Security Standards. Card numbers masked in histories. SSL encryption and GDPR compliance. CSA Trusted Cloud Provider, Star Level One, ISO 27001, and CCSK seals. Native and API-friendly integrations. Integration with front-end web applications, website forms, and scripts. Integration with data, systems, and business processes. Native integration with Insmartbot, Infunnel, Inspeech, and Inteam.

Average Rating: 4.5/5.0

Total Reviews: 3

IntelliDialer

Intelliverse Sales Dialer Software uses data-driven insights and real-time analytics to enable salespeople to sell smarter and faster. It is integrated with the industry’s best CRM platforms- Salesforce, Microsoft Dynamics, and offers a built-in CRM called IntelliCRM.

iovox

Phone call tracking and productivity software for individuals and businesses around the world.

Average Rating: 4.5/5.0

Total Reviews: 1

ipSCAPE

IPscape empowers organisations to build customer moments that enhance trust, loyalty and engagement​. We provide AI-powered contact centre and communication technology that creates seamless omnichannel customer experiences across Voice, Email, Web Chat and emerging channels.  We empower organisations to orchestrate customer journeys that delight their customers to better serve, understand, and respond to their needs in the AI-era. Easily extend the SCAPE platform to meet your unique business requirements by leveraging API’s and integrations to achieve interoperability with a range of internal systems including your CRM, Business Intelligence, and Workforce Management tools.

Average Rating: 4.8/5.0

Total Reviews: 28

Jet Call Tracker

Jet Interactive is Australia's premier call tracking and conversation intelligence platform, purpose-built for businesses that need more than a basic phone number tracker. Unlike US-based alternatives such as CallRail, Jet Interactive is Australian-owned and operated, meaning local support, local infrastructure, and a product roadmap shaped entirely by Australian market needs. Superior Reporting & Open APIs Where other platforms offer limited exports and rigid dashboards, Jet Interactive delivers reporting that goes as deep as your business demands. Flexible APIs let you push call data to any destination — your BI tools, data warehouse, or custom dashboards — without limitations. Whether you're a solo marketer or an enterprise data team, Jet Interactive gives you the call data infrastructure to build on. End-to-End CRM Integrations Jet Interactive integrates deeply with leading CRMs so that every call, outcome, and attribution touchpoint flows directly into your sales pipeline. No manual data entry, no lost leads, and no gaps between your marketing and sales data. From the first ad click to a closed deal, every interaction is captured, attributed, and synced automatically — giving your team a complete and accurate picture of what's driving revenue. Enterprise Telephony That Goes the Distance For larger organisations, Jet Interactive goes well beyond software. Full SIP trunking support means Jet Interactive connects natively with your existing phone infrastructure, eliminating the need for costly rip-and-replace projects. Native integration with enterprise platforms including Genesys means your contact centre and call tracking data work together seamlessly — giving operations, sales, and marketing teams a unified view of every call. AI-Powered Conversation Intelligence Every call is automatically transcribed and summarised, so teams spend less time reviewing recordings and more time acting on insights. Sentiment analysis scores each call automatically, flagging at-risk leads, identifying high-performing interactions, and giving managers the visibility they need to coach effectively and respond quickly. Built for Marketing Agencies Jet Interactive gives agencies a single platform to manage call tracking across every client account. White-label reporting, multi-account dashboards, and granular attribution data make it easy to prove ROI and justify ad spend. See exactly which campaigns, keywords, and channels are driving phone calls — and bring that data to every client conversation with confidence. Australian-Owned, Australian-Supported Every Jet Interactive customer is supported by a team based in Australia. No offshore queues, no timezone friction — just fast, knowledgeable help from people who understand your market, your integrations, and your business environment. Key Features: - Dynamic number insertion (DNI) for accurate source attribution - Campaign, keyword, channel & landing page tracking - Advanced reporting with fully flexible API access - End-to-end CRM integrations with automated data sync - SIP trunking for seamless telephony infrastructure connection - Native Genesys and enterprise phone system integration - AI call transcription and automated call summaries - Sentiment analysis and call quality scoring - Multi-account management for agencies and enterprise - White-label reporting for agency client delivery - Australian owned, hosted, and locally supported

Average Rating: 4.6/5.0

Total Reviews: 6

Knowlarity Automated Outbound Calling

Knowlarity's Automated Outbound Calling Solutions provide a cloud-based platform designed to automate outbound calls, streamline customer engagement, and improve operational efficiency for businesses of all sizes. Key Features: - Auto Dialer: Automates the dialing process, reducing agent idle time and increasing call efficiency. - Outbound IVR: Delivers automated messages to notify and remind customers about services, products, or due dates. - SMS Integration: Enhances communication by integrating automated text messages with follow-up calls. - Real-time Analytics: Provides insights into call center performance and caller trends. - Text-to-Speech: Converts text into speech for improved customer interaction. - Concurrent Calls: Handles unlimited concurrent calls to maximize agent efficiency. Primary Value: By automating outbound calling processes, Knowlarity's solution enhances customer engagement through personalized interactions and timely notifications. It improves operational efficiency by reducing manual efforts, minimizing agent idle time, and providing real-time data insights. This leads to increased productivity, better customer satisfaction, and a higher return on investment for businesses.

Kurrent

Kurrent is call tracking and SIP routing for teams that run phones at volume. Track, route and log every call, with the minutes and the numbers on your own Telnyx account at the carrier's own rates. Connect Telnyx once to sync your numbers and place orders. Every SIP user and DID becomes a source you can route, log and watch, each with its own rate limits and inbound gates. Webhooks and an API cover the rest. The software is priced at half the call-tracking bill you pay today, flat, for desks spending at least $1,795 a month. Carriage moves to your own Telnyx account at cost and KX21 takes nothing on it — inbound local minutes run as low as $0.0032, toll-free $0.015, outbound $0.005 and local numbers from $1.00 a month, billed to you by Telnyx directly.

Logimeter Click to Call

Our mission is to revolutionise every sales interaction, empower and motivate every sales team and create happy clients. We grow your business by automatically capturing and analysing every potential sales opportunity so you can maximise your revenues. By integrating intuitive technology with the laser accuracy and transparency of data from multiple sources, we can pinpoint exactly where revenue is being lost and offer powerful insights into how you can monetise our findings. This reduces your cost per lead, boosts conversion rates from every media source in your pipeline, and empowers, motivates, and inspires your sales teams to perform at their peak.

MaTelSo

The call-tracking solution. Leading marketing tool for the evaluation of telephone calls (call tracking) for companies, agencies, marketplaces and portals.

Mediahawk

Reliable and straightforward call tracking and marketing analytics software. Mediahawk is easy-to-use, providing you with accurate, real-time data on your marketing performance, helping you quickly and confidently attribute your sales to marketing campaigns and channels to find out which activities are producing leads and revenue, and which aren't. - Increase your lead generation by getting detailed insight on the marketing sources and campaigns that generate your most qualified leads. - Understand your customers’ buying experience from start to finish, including their phone conversations, and fine tune your marketing campaigns to maximise engagement. - Improve your website conversion rate by identifying which pages your callers are calling from and visiting before, during and after the call. - Integrate Mediahawk with your other favourite martech tools – from Google and Facebook to HubSpot and Salesforce and many more - to streamline your reporting process and work smarter. Mediahawk - leading call tracking software – has proven to help businesses grow revenue, reduce wasted spend, and improve customer experience. Along with developing pioneering technology, we’re proud of our reputation for providing a friendly, responsive and knowledgeable client service. “Mediahawk’s a massive benefit. If you really want to understand where your customers are coming from and where to invest your budget – whatever sector you’re in – it’s truly invaluable.” Director of Sales and Marketing, Dormy Care Communities “Mediahawk helps us see which marketing methods are generating calls, then we prioritise our spending accordingly. For one client, when we started using Mediahawk we were able to generate five times as many calls – without increasing ad spend. You can imagine how happy the client was.” Managing Director, Receptional

Average Rating: 3.7/5.0

Total Reviews: 5