Best Loyalty Management Software - Page 8

How Many Loyalty Management Software Products Does G2 Track?

Total Products under this Category: 658

Category Stats (Nov 2026)

  • Average Rating: 4.56/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: InComm InCentives (+12.5%) - Among all products in this category, InComm InCentives recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Loyalty Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 15,800+ Authentic Reviews
  • 658+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Loyalty Management Software

G2 Grid® for Loyalty Management Software plotting products by satisfaction and market presence

Highlighted products: Smile.io, LoyaltyLion, Owner.com, Okendo, Benepik, AdvantageClub.ai, Joy Loyalty, and Mastercard Offers.

Underlying data: [Grid® JSON](https://www.g2.com/categories/loyalty-management/grids.json?focus%5B%5D=smile-io&focus%5B%5D=loyaltylion&focus%5B%5D=owner-com&focus%5B%5D=okendo&focus%5B%5D=benepik&focus%5B%5D=advantageclub-ai&focus%5B%5D=joy-loyalty&focus%5B%5D=mastercard-offers)

Splio

Splio is one of the first French marketing technology scale-ups to evolve its CRM from SaaS to an AI-first model with over 30% of annual recurring revenue (ARR) coming from AI. Based in Paris, the company has 180 employees across four offices in Europe and the MEA region (Middle East and Africa). As conversation is set to become the new digital default, CRM must keep pace with the speed of agentic commerce without losing what sets it apart: a personalized relationship that creates value. Splio’s vision is CRM where prediction becomes the foundation of personalization at scale, on the brand’s channels as well as in new third-party conversational spaces. Splio offers brands an AI-first CRM powered by Tinyclues AI, enhanced with generative and agentic capabilities in addition to predictive AI, to orchestrate personalized customer marketing at scale across all their channels (email, SMS, RCS, WhatsApp...). Splio also includes Ask My CRM, an intelligent copilot agent that makes customer knowledge easier to access, detects opportunities, and recommends practical actions daily. Already adopted by over 500 companies (retail, telecom, tourism, transportation...) in Europe and MEA, Splio is used daily by brands such as Air France, Fnac Darty, Pierre Hermé, SNCF Connect, KIABI, Cyrillus, APC, Izak, SAMSUNG and Orange.

Average Rating: 4.2/5.0

Total Reviews: 10

How Do G2 Users Rate Splio?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Integrations: 7.5/10 (Category avg: 8.7/10)
  • Loyalty Analytics: 10.0/10 (Category avg: 8.8/10)
  • Membership: 6.7/10 (Category avg: 8.9/10)

Who Is the Company Behind Splio?

  • Seller: Splio
  • Year Founded: 2001
  • HQ Location: Paris, France
  • LinkedIn® Page: www.linkedin.com
    173 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Small, 30% Large

What Do G2 Reviewers Say About Splio?

AI-generated summary from verified user reviews

Pros
  • Users admire the AI-powered automation of Splio, enhancing campaign efficiency and customer engagement significantly.
  • Users value the automation of campaign processes with Splio, enhancing engagement and loyalty through AI-driven strategies.
  • Users value the automation efficiency of Splio, enhancing campaign processes and improving customer engagement effortlessly.
  • Users appreciate the excellent customer support provided by Splio, enhancing their marketing experience significantly.
  • Users find Splio's ease of use remarkable, appreciating its simple setup and intuitive AI-powered dashboard.
Cons
  • Users find data accessibility challenging, struggling with integration and usability across platforms, including social media.
  • Users find Splio to be expensive, making it challenging for small brands and startups to onboard the platform.
  • Users find the integration difficulties frustrating, especially with data and social media components not functioning well.
  • Users experience integration issues, finding Splio's data and social media connectivity challenging and inefficient.
  • Users face challenges with lack of integrations, making data and social media connectivity frustrating and ineffective.

What Are Recent G2 Reviews of Splio?

What Are G2 Users Discussing About Splio?

SpotLight

Our Spotlight platform provides much more than CRM only can offer. Spotlight platform covers additional possibilities regarding marketing and interaction with customers. We know that the future lies in a comprehensive loyalty program that inspires, attracts, and recruits new customers while personalized benefits make the existing ones return and repeat their purchases. An exceptional Customer Data, Loyalty & Engagement solution takes a shortcut to your sales goals. Take this chance and entrust the profitability to a proven and largely certain strategy that yields results. The solution that engages customers on a long-term basis directly boosts your profit and reduces business uncertainty It is a flexible medium for communication with customers Offers numerous possibilities for creating segmentation categories of customers Allows creating, running and managing personalized campaigns through profound understanding of customers’ needs and habits Motivates the members of the loyalty program to spend more Encourages the activities they take as customers by offering them exactly what they want! Encourages customers to visit selling points more frequently, activates and reactivates them through loyalty tiers! Does not let them give up on their brand and guarantees long-term loyalty while at the same time improving customer experience Brings new customers Attracts new customers to join through the use of offline and digital gift cards Boosts sales This way, a comprehensive Loyalty, Customer & Engagement platform plays the vital role in establishing a strong emotional relationship between the company and its customers placing additional value and bringing benefits to members. Our loyalty program gives companies a possibility to show a genuine care for their regular customers. With a personalized approach, loyalty program supports the loyalty of customers and diminishes the likelihood of their leaving and choosing other competitive brands. Loyalty monitors and tracks the habits of your customers assisting you in crafting recommendations and offers that align with their sphere of interests. Integrated with automated marketing tools, Spotlight Customer Data, Loyalty & Engagement platform enables sending timely and relevant messages via different communication channels. It provides insight into precise analytics as well as the possibility of integrating the loyalty program into your e-commerce business for easier access and greater interactivity. Our platform significantly increases the number of conversions in many various ways using RFM and Customer Behavioral principles, incentive awards, and personalized experience. Our platform generates all customer data and offers endless possibilities for their segmentation. It contributes greatly to the allocation of resources optimally and reduces the possibility of wasting them. A platform such as this one is equally convenient for both online and in-store retail shops in the process of establishing long-term loyalty and ensuring business certainty.

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate SpotLight?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Integrations: 10.0/10 (Category avg: 8.7/10)
  • Loyalty Analytics: 10.0/10 (Category avg: 8.8/10)
  • Membership: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind SpotLight?

Who Uses This Product?

  • Company Size: 67% Medium, 33% Small

What Do G2 Reviewers Say About SpotLight?

AI-generated summary from verified user reviews

Pros
  • Users commend the marketing automation features of SpotLight, enabling effective campaigns and measurable results seamlessly.
  • Users value the automation efficiency of SpotLight, simplifying marketing processes and enhancing campaign effectiveness.
  • Users value the smart automation features of SpotLight, enhancing loyalty programs and marketing efficiency seamlessly.
  • Users find SpotLight to be easy to use, effectively combining loyalty programs and marketing automation seamlessly.
  • Users appreciate the smart integration of loyalty programs and marketing automation, enabling practical and measurable results.

What Are Recent G2 Reviews of SpotLight?

Thirdshelf

Smart Loyalty & Marketing for Retail

Average Rating: 3.8/5.0

Total Reviews: 3

How Do G2 Users Rate Thirdshelf?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 9.1/10)

Who Is the Company Behind Thirdshelf?

  • Seller: Thirdshelf
  • Year Founded: 2014
  • HQ Location: Montreal, CA
  • Twitter: @thirdshelf
    611 Twitter followers
  • LinkedIn® Page: linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of Thirdshelf?

What Are G2 Users Discussing About Thirdshelf?

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Ackroo

Through vendor and industry consolidation, Ackroo provides marketing, payment and point-of-sale solutions for merchants of all sizes. Ackroo’s self-serve, data driven, cloud-based marketing platform helps merchants in-store and online process and manage loyalty, gift card and promotional transactions at the point of sale in order to attract, engage and grow their customers while increasing their revenues and margins. Ackroo’s payment services provide merchants with low cost payment processing options through some of the world’s largest payment technology and service providers. Ackroo’s hybrid management and point-of-sale solutions help manage and optimize the general operations for niche industry’s including golf, yacht, tennis clubs and more. All solutions are focused on helping to consolidate, simplify and improve the merchant marketing, payments and point-of sale ecosystem for their clients. Ackroo is headquartered in Hamilton, Ontario, Canada. For more information, visit: www.ackroo.com.

Average Rating: 2.5/5.0

Total Reviews: 2

How Do G2 Users Rate Ackroo?

  • Has the product been a good partner in doing business?: 5.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Ackroo?

  • Seller: Ackroo
  • Year Founded: 2012
  • HQ Location: Stoney Creek, CA
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®
  • Ownership: TSXV: AKR

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Ackroo?

What Are G2 Users Discussing About Ackroo?

Authic

Authic is a SaaS platform that helps businesses build stronger relationships with their customers through branded loyalty and engagement apps. It is designed for businesses that rely on repeat visits and long-term customer relationships, such as sports clubs, hospitality venues, beauty and wellness clinics, and other location-based or service-focused businesses. At its core, Authic allows companies to launch their own white-label mobile app, fully branded in their own identity, where customers can earn rewards for actions that matter to the business. These actions typically include visits, purchases, referrals, reviews, and social media engagement. Instead of relying solely on discounts or paid advertising, businesses use Authic to encourage customers to come back more often and stay connected between visits. Authic focuses on simplicity for both the business and the end user. Customers interact with a familiar mobile app where they can track points, unlock rewards, and see their status or membership level. On the business side, Authic provides a dashboard where teams can manage loyalty campaigns, adjust rewards, monitor engagement, and analyze customer behavior in real time. One of Authic’s key strengths is that it works alongside existing systems rather than replacing them. It can integrate with booking systems or be used independently, depending on the business setup. This makes it especially useful for clubs and venues that already have operational tools in place but want better customer retention and engagement. In short, Authic is a practical loyalty and customer engagement solution for businesses that want more repeat visits, stronger word-of-mouth, and a more direct relationship with their customers, without adding unnecessary complexity.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Authic?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Loyalty Analytics: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Authic?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Do G2 Reviewers Say About Authic?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Authic, appreciating its seamless integration and minimal maintenance requirements.
  • Users value the effortless engagement features of Authic, enhancing customer loyalty and streamlining business operations.
  • Users value the easy onboarding of Authic, appreciating its seamless integration and focus on essential business needs.
  • Users find Authic's setup process incredibly easy, allowing for seamless integration with minimal ongoing effort.

What Are Recent G2 Reviews of Authic?

CrowdTwist

CrowdTwist's customer loyalty platform enables brands to unlock unique insights and incremental value through omnichannel engagement. Our flexible SaaS solution leverages AI technology and predictive analytics to deepen brand-customer relationships and build emotional bonds. Forrester recognized CrowdTwist as a Leader in “The Forrester Wave™: Loyalty Technology Platforms, Q2 2019.” For more information, visit www.crowdtwist.com, email contactus@crowdtwist.com, or call 646.845.0646.

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate CrowdTwist?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)

Who Is the Company Behind CrowdTwist?

  • Seller: Oracle
  • Year Founded: 1977
  • HQ Location: Austin, TX
  • Twitter: @Oracle
    827,997 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    207,576 employees on LinkedIn®
  • Ownership: NYSE:ORCL

Who Uses This Product?

  • Company Size: 50% Large, 50% Medium

What Are Recent G2 Reviews of CrowdTwist?

What Are G2 Users Discussing About CrowdTwist?

ebbo

ebbo is an all-in-one loyalty company that has helped leading brands build unforgettable customer experiences for over two decades. In addition to its suite of uniquely configurable loyalty solutions, ebbo’s data driven, full-service approach helps brands build customer engagement on repeat. ebbo is based in Rocky Hill, CT with offices in Michigan and team members all over the U.S.

Average Rating: 4.3/5.0

Total Reviews: 2

Who Is the Company Behind ebbo?

  • Seller: ebbo
  • Year Founded: 2001
  • HQ Location: Rocky Hill, US
  • Twitter: @ebboloyalty
    311 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    139 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Large, 50% Small

What Are Recent G2 Reviews of ebbo?

Epsilon Loyalty

Agility Loyalty is designed to convert even the most casual customers into lifelong fans.

Average Rating: 4.3/5.0

Total Reviews: 2

Who Is the Company Behind Epsilon Loyalty?

  • Seller: Epsilon
  • Year Founded: 1969
  • HQ Location: Irving, TX
  • Twitter: @EpsilonMktg
    6,474 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    10,345 employees on LinkedIn®
  • Ownership: NYSE:ADS

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Epsilon Loyalty?

Gleantap

Gleantap is an AI-powered customer engagement, CRM, and marketing automation platform built for fitness, wellness, healthcare, retail, and entertainment businesses that want to grow faster, boost retention, and increase customer lifetime value. With Gleantap, you can automate the entire member journey — from first lead to loyal advocate — through behavior-based workflows, AI messaging, gamified experiences, and personalized loyalty programs. The platform unifies CRM, automation, communication, and loyalty into a single hub that helps your business drive customer engagement, referrals, and repeat visits across multiple locations — even while you sleep. Key Features - All-in-One CRM – Manage leads, members, and conversations across SMS, email, and chat. - Marketing Automation – Create behavior-driven workflows to nurture leads and retain customers. - AI-Driven Messaging – Send personalized, timely communication powered by artificial intelligence. - Gamification & Loyalty – Reward engagement with points, tiers, badges, and rewards that motivate members to come back more often. - Omnichannel Communication – Reach customers wherever they are: text, email, Facebook, Instagram, WhatsApp, web chat, and Google Business Messages. - Reputation & Referrals – Automatically collect reviews and generate referrals from your happiest customers across business locations. - Analytics & Dashboards – Measure performance with deep insights into conversions, retention, and campaign ROI. Why Businesses Choose Gleantap - Built for fitness, wellness, healthcare, retail, and entertainment businesses - Proven to deliver 2× higher sales conversions and 25% better retention - Helps build member loyalty and gamified engagement with personalized campaigns - Trusted by leading brands like Planet Fitness, RockBox Fitness, and F45 - Replaces multiple tools with one unified customer engagement platform

Average Rating: 4.5/5.0

Total Reviews: 19

How Do G2 Users Rate Gleantap?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)

Who Is the Company Behind Gleantap?

  • Seller: Gleantap
  • Year Founded: 2018
  • HQ Location: Austin, US
  • Twitter: @gleantap
    584 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness
  • Company Size: 63% Small, 32% Medium

What Do G2 Reviewers Say About Gleantap?

AI-generated summary from verified user reviews

Pros
  • Users love the automation features in Gleantap, praising their effectiveness and ease of use for campaigns.
  • Users love the automation capabilities of Gleantap, facilitating seamless customer journeys and effective drip campaigns.
  • Users praise the exceptional customer support of Gleantap, noting their responsiveness and dedication to client success.
  • Users appreciate the ease of use of Gleantap, streamlining communication and enhancing work efficiency effectively.
  • Users highlight the easy-to-use automation and effective campaigns of Gleantap, enhancing member communication and engagement.
Cons
  • Users face a steep learning curve during onboarding and training, making setup and navigation frustrating.
  • Users face a difficult setup process with Gleantap, experiencing a steep learning curve and clunky onboarding.
  • Users face a difficult learning curve with Gleantap, making onboarding and training a frustrating experience.
  • Users find the form setup process quite clunky, making campaign creation feel challenging and unintuitive.
  • Users experience software glitches during updates, causing disruptions and requiring patience to navigate the platform effectively.

What Are Recent G2 Reviews of Gleantap?

What Are G2 Users Discussing About Gleantap?

InComm InCentives

Where there are payments, there’s InComm. At InComm InCentives, we redefine how businesses engage, reward, and retain prospects, customers, and employees. As a leader in the prepaid and stored-value space, we offer access to a vast network of gift card brands, including Visa, Mastercard, and American Express, as well as a deep portfolio of retail and digital rewards. Our seamless integrations, custom-branded solutions, and data-driven insights empower companies to enhance customer loyalty, drive sales, and improve operational efficiency. With decades of experience and strong industry partnerships, we make incentive programs simple, scalable, and impactful. Whether you need a turnkey solution or a tailored rewards strategy, we provide the expertise and technology to help you maximize engagement and ROI. Let’s create an incentive experience that exceeds expectations. We help companies turn incentives into powerful engagement tools by offering: •Unmatched Brand Access—Direct connections to hundreds of top gift card brands, from global payment networks to niche digital offerings. •Flexible & Scalable Solutions – Custom and pre-built incentive programs that fit your business needs, from bulk fulfillment to API integrations. •Revenue-Driving Rewards: Discounted rates, revenue-sharing opportunities, and promotional strategies that maximize value while delivering an exceptional experience. If you’re looking to boost customer loyalty, enhance employee engagement, or streamline rewards fulfillment, we’re here to help. Let’s build something great together. www.incomm.com/incentives/

Average Rating: 4.5/5.0

Total Reviews: 2

How Do G2 Users Rate InComm InCentives?

  • Integrations: 8.3/10 (Category avg: 8.7/10)
  • Loyalty Analytics: 8.3/10 (Category avg: 8.8/10)
  • Membership: 8.3/10 (Category avg: 8.9/10)

Who Is the Company Behind InComm InCentives?

Who Uses This Product?

  • Company Size: 50% Large, 50% Medium

What Do G2 Reviewers Say About InComm InCentives?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the wide variety of brands offered by InComm InCentives, enjoying competitive discounts and strong management support.
  • Users appreciate the management ease of InComm InCentives, enjoying a smooth experience with diverse brands and competitive discounts.
  • Users appreciate the sales growth opportunities with InComm InCentives, benefiting from diverse brand selections and competitive discounts.
  • Users appreciate the wide variety of brands offered by InComm InCentives, enhancing their overall experience with competitive discounts.
  • Users value the wide variety of brands offered by InComm InCentives, enhancing their overall experience with the service.
Cons
  • Users find usage difficulty with InComm due to lengthy brand approval processes and lack of responsiveness.

What Are Recent G2 Reviews of InComm InCentives?

LEAFIO AI Retail Platform

LEAFIO AI Retail Platform helps grocery, pharmacy, convenience, and specialty retailers optimize inventory, automate replenishment, improve assortment decisions, and maximize shelf performance with artificial intelligence. The platform brings enterprise-grade retail planning capabilities to retail chains of every size, making advanced AI planning accessible without the cost, complexity, or lengthy implementation typically associated with traditional enterprise software. Trusted by more than 250 retail companies across 40+ countries, LEAFIO enables retailers to improve product availability, reduce inventory costs, increase sales, and automate critical merchandising and supply chain decisions from a single platform. Core capabilities LEAFIO AI combines multiple retail planning solutions in one platform, including: AI Demand Forecasting Inventory Optimization Automated Replenishment Assortment Planning Shelf Space Optimization and Planogram Management Retail Analytics Promotion Performance Analysis Category Performance Management The platform helps retailers solve everyday operational challenges such as reducing stockouts, minimizing excess inventory, improving forecast accuracy, increasing on-shelf availability, optimizing shelf productivity, and reducing manual planning effort. Built for modern retail LEAFIO AI is designed for grocery retailers, supermarket chains, pharmacy chains, convenience stores, toy stores, DIY retailers, electronics retailers, pet retailers, and other specialty retail formats operating multiple stores and distribution centers. The platform supports both centralized and decentralized retail organizations and scales from regional retail chains to large international enterprises. Business outcomes Retailers use LEAFIO AI to: Improve product availability while reducing inventory investment Reduce overstocks, markdowns, and waste Increase inventory turnover Automate replenishment decisions Optimize assortments for individual stores and clusters Create and maintain data-driven planograms Improve category performance Increase operational efficiency through AI-driven recommendations Easy integration LEAFIO AI integrates with existing ERP, POS, and other retail systems, allowing retailers to modernize planning processes without replacing their core IT infrastructure. Why retailers choose LEAFIO AI Retailers choose LEAFIO AI because it combines inventory optimization, demand forecasting, replenishment, assortment planning, and shelf optimization within a single AI-powered retail platform. Instead of implementing multiple disconnected applications, organizations can manage critical retail planning processes from one solution, reducing complexity while improving decision quality across the entire retail network.

Average Rating: 5.0/5.0

Total Reviews: 33

How Do G2 Users Rate LEAFIO AI Retail Platform?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.1/10)
  • Integrations: 10.0/10 (Category avg: 8.7/10)
  • Loyalty Analytics: 10.0/10 (Category avg: 8.8/10)
  • Membership: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind LEAFIO AI Retail Platform?

  • Seller: Leafio
  • Year Founded: 2014
  • HQ Location: Tallinn, EE
  • Twitter: @Leafio1
    280 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    83 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager
  • Top Industries: Retail
  • Company Size: 79% Medium, 12% Large

What Do G2 Reviewers Say About LEAFIO AI Retail Platform?

AI-generated summary from verified user reviews

Pros
  • Users find LEAFIO AI Retail Platform's ease of use invaluable for effective visual merchandising and insightful analytics.
  • Users appreciate the visual analytics and real-time reports from Leafio, streamlining merchandising and enhancing product display efficiency.
  • Users love the time-saving automation of Leafio, greatly enhancing efficiency in merchandising and planning processes.
  • Users love the intuitive visual interface of Leafio, enhancing understanding and management of merchandising effortlessly.
  • Users value the visual analytics from Leafio, making merchandising decisions faster and more informed based on clear insights.
Cons
  • Users express concern over slow loading times when handling larger item sets, impacting their overall efficiency.
  • Users face slow performance with larger sets, leading to frustrating load times when managing many items.
  • Users experience complexity in setup due to slow loading with larger sets and the need for unique equipment configurations.
  • Users face challenges with complex setup, especially when managing numerous unique items and large sets causing slow loading times.
  • Users find the platform expensive and cumbersome when managing larger sets and unique equipment configurations.

What Are Recent G2 Reviews of LEAFIO AI Retail Platform?

Lobyco Nexus

Lobyco Nexus is a loyalty and customer engagement platform for retailers. It helps loyalty, marketing and commercial teams turn customer data into personalised offers, rewards and communications across channels. This enables retailers to create more relevant customer experiences, encourage repeat visits and increase revenue, while managing their loyalty activities in one connected platform instead of across multiple disconnected systems. At the heart of that connectivity is Orchestration, which uses real-time events to build customer journeys that respond dynamically to individual behavior. When a new member signs up and makes a purchase, for example, Nexus can instantly trigger a personalized onboarding journey, complete with tailored messages, offers, and incentives delivered across multiple channels, cutting the time between campaign idea and execution. That responsiveness comes from Nexus's direct integration with a retailer's existing data systems: campaigns react in real time to customer signals like behaviors, segments, and lifecycle events, automatically triggering actions and feeding results back into the broader ecosystem to keep data and execution consistent across channels. Everyday campaign management gets simpler too. A birthday campaign, for instance, can be set up once and run continuously, delivering the right message at the right time with no manual upkeep. The same behavioral data also powers retail media, letting retailers target customer groups based on actual purchase behavior rather than broad demographics, so placements stay relevant for shoppers and effective for brand partners. Personalization scales through AI rather than manual segmentation: instead of building and maintaining dozens of customer segments by hand, retailers let Nexus match each customer to the offers they're most likely to engage with, continuously updating as behavior changes. Built on Lobyco's grocery and retail heritage, Nexus brings loyalty, 200+ promotion types, gamification, personalization, and orchestration together in one no-code platform, helping retailers replace fragmented martech with a single system for building stronger customer relationships and driving measurable growth.

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate Lobyco Nexus?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Integrations: 10.0/10 (Category avg: 8.7/10)
  • Loyalty Analytics: 10.0/10 (Category avg: 8.8/10)
  • Membership: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Lobyco Nexus?

  • Seller: Lobyco
  • Year Founded: 2020
  • HQ Location: Copenhagen, DK
  • LinkedIn® Page: www.linkedin.com
    99 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Lobyco Nexus?

Lootly

Lootly is a Loyalty & Rewards, Referrals and VIP Platform helping eCommerce brands build great relationships with their customers. Lootly powers over 2,000 global rewards programs and serves millions of points & customers - daily. Lootly makes it easy to launch your own Loyalty program in just a few minutes. At Lootly, we believe that Loyalty programs should be feature-rich, easily accessible, fully customizable and affordable for all business sizes. Connect Lootly to your favorite apps in minutes with our large library of integrations, such as: TrustSpot, Klaviyo, Zapier and more. Once an app is connected, it runs fully automated in the background. Lootly is available for: Shopify, Shopify Plus, BigCommerce, Magento 1 & 2, and WooCommerce. Access to our API is available on our Enterprise plan for any brands looking for a custom deployment.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Lootly?

  • Integrations: 10.0/10 (Category avg: 8.7/10)
  • Loyalty Analytics: 9.2/10 (Category avg: 8.8/10)
  • Membership: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Lootly?

  • Seller: Lootly
  • Year Founded: 2018
  • HQ Location: Orlando, US
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Lootly?

Loyalty CRM

Attract, grow and retain your customers with our dynamic, intuitive and all-in-one Loyalty CRM. With deep analysis into the behavior of your customers, BAT Loyalty CRM can spike your bottom line by recognizing top spenders and thereby retaining bigger sales from switching to competitors.

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate Loyalty CRM?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Integrations: 9.2/10 (Category avg: 8.7/10)
  • Loyalty Analytics: 8.3/10 (Category avg: 8.8/10)
  • Membership: 7.5/10 (Category avg: 8.9/10)

Who Is the Company Behind Loyalty CRM?

Who Uses This Product?

  • Company Size: 50% Large, 50% Small

What Are Recent G2 Reviews of Loyalty CRM?

What Are G2 Users Discussing About Loyalty CRM?

Loyaly

With Loyaly, you can create a customer loyalty program, customize it to fit your shopper’s unique buying habits and build an experience that keeps them coming back. Use rewards to give shoppers a reason to stay with your brand, and makes it harder for competitors to snatch them away. Loyal customers are the key ingredient to brand development, organic growth and customer retention.

Average Rating: 4.5/5.0

Total Reviews: 2

How Do G2 Users Rate Loyaly?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Integrations: 8.3/10 (Category avg: 8.7/10)
  • Loyalty Analytics: 9.2/10 (Category avg: 8.8/10)
  • Membership: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Loyaly?

  • Seller: Loyaly
  • Year Founded: 2022
  • HQ Location: Singapore, SG
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Loyaly?

AI-generated summary from verified user reviews

Pros
  • Users value the continuous improvement of Loyaly, effectively reducing churn and enhancing customer satisfaction through rewards.
  • Users appreciate the efficiency of Loyaly in reducing churn and marketing costs through customer rewards and referrals.
  • Users find that Loyalty Programs significantly enhance customer retention and reduce marketing costs through referrals.
  • Users appreciate the Rewards Program for reducing churn and enabling customers to become brand ambassadors.

What Are Recent G2 Reviews of Loyaly?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated October 3, 2024